
Seats and Restraint Systems........................... 1-1
Front Seats
............................................... 1-3
Rear Seats
............................................... 1-6
Safety Belts
.............................................1-10
Child Restraints
.......................................1-34
Air Bag System
.......................................1-63
Restraint System Check
............................1-74
Features and Controls..................................... 2-1
Keys
........................................................ 2-2
Doors and Locks
....................................... 2-7
Windows
.................................................2-16
Theft-Deterrent Systems
............................2-19
Starting and Operating Your Vehicle
...........2-20
Mirrors
....................................................2-31
OnStar
žSystem
......................................2-35
Storage Areas
.........................................2-36
Instrument Panel............................................. 3-1
Instrument Panel Overview
.......................... 3-4
Climate Controls
......................................3-19
Warning Lights, Gages and Indicators
.........3-23
Audio System(s)
.......................................3-40
Driving Your Vehicle....................................... 4-1
Your Driving, the Road, and Your Vehicle
..... 4-2
Towing
...................................................4-29Service and Appearance Care.......................... 5-1
Service
..................................................... 5-3
Fuel
......................................................... 5-4
Checking Things Under the Hood
................. 5-9
All-Wheel Drive
........................................5-46
Rear Axle
...............................................5-47
Front Axle
...............................................5-48
Noise Control System
...............................5-49
Bulb Replacement
....................................5-50
Windshield Wiper Blade Replacement
.........5-55
Tires
......................................................5-56
Appearance Care
.....................................5-80
Vehicle Identi®cation
.................................5-90
Electrical System
......................................5-91
Capacities and Speci®cations
.....................5-97
Normal Maintenance
Replacement Parts
..............................5-100
Maintenance Schedule..................................... 6-1
Maintenance Schedule
................................ 6-2
Customer Assistance Information.................... 7-1
Customer Assistance Information
.................. 7-2
Reporting Safety Defects
............................ 7-8
Index................................................................ 1
2003 Chevrolet Express Owner ManualM

In most states and in all Canadian provinces, the law
says to wear safety belts. Here's why:They work.
You never know if you'll be in a crash. If you do have a
crash, you don't know if it will be a bad one.
A few crashes are mild, and some crashes can be so
serious that even buckled up, a person wouldn't survive.
But most crashes are in between. In many of them,
people who buckle up can survive and sometimes walk
away. Without belts they could have been badly hurt
or killed.
After more than 30 years of safety belts in vehicles, the
facts are clear. In most crashes buckling up does
matter... a lot!Why Safety Belts Work
When you ride in or on anything, you go as fast as
it goes.
Take the simplest vehicle. Suppose it's just a seat on
wheels.
1-11

{CAUTION:
If the right front passenger's air bag is turned
off for a person who isn't in a risk group
identi®ed by the national government, that
person won't have the extra protection of an
air bag. In a crash, the air bag wouldn't be able
to in¯ate and help protect the person sitting
there. Don't turn off the passenger's air bag
unless the person sitting there is in a risk
group. See ªAir Bag Off Switchº in the Index
for more on this, including important safety
information.
Air Bag System
This part explains the air bag system.
If it says AIR BAG on the middle part of the steering
wheel and AIR BAG on the instrument panel in front of
the right front passenger's seat, your vehicle has
two air bags Ð one air bag for the driver and another
air bag for the right front passenger.
If it says AIR BAG on the middle part of the steering
wheel but it doesn't say AIR BAG on the instrument
panel in front of the right front passenger's seat, your
vehicle has an air bag for the driver only.
1-63

If it says AIR BAG on the middle part of the steering
wheel, but there is no right front passenger seat,
your vehicle has an air bag for the driver only.
Frontal air bags are designed to help reduce the risk of
injury from the force of an in¯ating air bag. But these
air bags must in¯ate very quickly to do their job
and comply with federal regulations.
Here are the most important things to know about the
air bag system:
{CAUTION:
You can be severely injured or killed in a crash
if you aren't wearing your safety belt Ð even if
you have air bags. Wearing your safety belt
during a crash helps reduce your chance of
hitting things inside the vehicle or being
ejected from it. Air bags are designed to work
with safety belts, but don't replace them. Air
bags are designed to deploy only in moderate
to severe frontal and near frontal crashes.
They aren't designed to in¯ate at all in rollover,
rear or low-speed frontal crashes, or in many
CAUTION: (Continued)
CAUTION: (Continued)
side crashes. And, for some unrestrained
occupants, air bags may provide less
protection in frontal crashes than more
forceful air bags have provided in the past.
Everyone in your vehicle should wear a safety
belt properly Ð whether or not there's an air
bag for that person.
{CAUTION:
Air bags in¯ate with great force, faster than the
blink of an eye. If you're too close to an
in¯ating air bag, as you would be if you were
leaning forward, it could seriously injure you.
Safety belts help keep you in position before
and during a crash. Always wear your safety
belt, even with air bags. The driver should sit
as far back as possible while still maintaining
control of the vehicle.
1-64

If your vehicle has an air bag for the right front
passenger read this.
{CAUTION:
Anyone who is up against, or very close to,
any air bag when it in¯ates can be seriously
injured or killed. Air bags plus lap-shoulder
belts offer the best protection for adults, but
not for young children and infants. Neither the
vehicle's safety belt system nor its air bag
system is designed for them. Young children
and infants need the protection that a child
restraint system can provide. Always secure
children properly in your vehicle. To read how,
see
Older Children on page 1-34 and Infants
and Young Children on page 1-36.
There is a air bag
readiness light on the
instrument panel, which
shows the air bag symbol.The system checks the air bag electrical system for
malfunctions. The light tells you if there is an electrical
problem. See
Air Bag Readiness Light on page 3-27for more information.
Where Are the Air Bags?
The driver's air bag is in the middle of the steering
wheel.
1-65

If your vehicle has one, the right front passenger's air
bag is in the instrument panel on the passenger's side.
{CAUTION:
If something is between an occupant and an
air bag, the bag might not in¯ate properly or it
might force the object into that person causing
severe injury or even death. The path of an
in¯ating air bag must be kept clear. Don't put
anything between an occupant and an air bag,
and don't attach or put anything on the
steering wheel hub or on or near any other air
bag covering.
1-66

Seat Position Sensors
Vehicles with dual stage air bags are also equipped with
special sensors which enable the sensing system to
monitor the position of both the driver and passenger
front seats. The seat position sensors provide
information which is used to determine if the air bags
should deploy at a reduced level or at full depoyment.
Air Bag Systems
In any particular crash, no one can say whether an air
bag should have in¯ated simply because of the damage
to a vehicle or because of what the repair costs were.
In¯ation is determined by the angle of the impact
and how quickly the vehicle slows down in front or
near-frontal impacts.
What Makes an Air Bag In¯ate?
In an impact of sufficient severity, the air bag sensing
system detects that the vehicle is in a crash. The
sensing system triggers a release of gas from the
in¯ator, which in¯ates the air bag. The in¯ator, air bag,
and related hardware are all part of the air bag
modules inside the steering wheel and in the instrument
panel in front of the right front passenger.
How Does an Air Bag Restrain?
In moderate to severe frontal or near-frontal collisions,
even belted occupants can contact the steering wheel or
the instrument panel. Air bags supplement the
protection provided by safety belts. Air bags distribute
the force of the impact more evenly over the occupant's
upper body, stopping the occupant more gradually.
But air bags would not help you in many types of
collisions, including rollovers, rear impacts and many
side impacts, primarily because an occupant's motion is
not toward those air bags. Air bags should never be
regarded as anything more than a supplement to safety
belts, and then only in moderate to severe frontal or
near-frontal collisions.
What Will You See After an Air Bag
In¯ates?
After an air bag in¯ates, it quickly de¯ates, so quickly
that some people may not even realize the air bag
in¯ated. Some components of the air bag module ± the
steering wheel hub for the driver's air bag, or the
instrument panel for the right front passenger's
bag ± will be hot for a short time. The parts of the bag
that come into contact with you may be warm, but
not too hot to touch. There will be some smoke and dust
coming from the vents in the de¯ated air bags.
1-68

Air bag in¯ation doesn't prevent the driver from seeing
or being able to steer the vehicle, nor does it stop
people from leaving the vehicle.
{CAUTION:
When an air bag in¯ates, there is dust in the
air. This dust could cause breathing problems
for people with a history of asthma or other
breathing trouble. To avoid this, everyone in
the vehicle should get out as soon as it is safe
to do so. If you have breathing problems but
can't get out of the vehicle after an air bag
in¯ates, then get fresh air by opening a
window or a door. If you experience breathing
problems following an air bag deployment, you
should seek medical attention.
·Air bags are designed to in¯ate only once. After
they in¯ate, you'll need some new parts for your
air bag system. If you don't get them, the air
bag system won't be there to help protect you in
another crash. A new system will include air
bag modules and possibly other parts. The service
manual for your vehicle covers the need to
replace other parts.
·Your vehicle is equipped with a crash sensing and
diagnostic module, which records information
about the air bag system. The module records
information about the readiness of the system, when
the system commands air bag in¯ation and
driver's safety belt usage at deployment. The
module also records speed, engine rpm, brake and
throttle data.
·Let only quali®ed technicians work on your air bag
system. Improper service can mean that your air
bag system won't work properly. See your dealer for
service.
Notice:If you damage the covering for the driver's
or the right front passenger's air bag, the bag
may not work properly. You may have to replace the
air bag module in the steering wheel or both the
air bag module and the instrument panel for
the right front passenger's air bag. Do not open or
break the air bag coverings.
1-69