
Seats and Restraint Systems........................... 1-1
Front Seats
............................................... 1-3
Rear Seats
............................................... 1-6
Safety Belts
.............................................1-10
Child Restraints
.......................................1-34
Air Bag System
.......................................1-63
Restraint System Check
............................1-74
Features and Controls..................................... 2-1
Keys
........................................................ 2-2
Doors and Locks
....................................... 2-7
Windows
.................................................2-16
Theft-Deterrent Systems
............................2-19
Starting and Operating Your Vehicle
...........2-20
Mirrors
....................................................2-31
OnStar
žSystem
......................................2-35
Storage Areas
.........................................2-36
Instrument Panel............................................. 3-1
Instrument Panel Overview
.......................... 3-4
Climate Controls
......................................3-19
Warning Lights, Gages and Indicators
.........3-23
Audio System(s)
.......................................3-40
Driving Your Vehicle....................................... 4-1
Your Driving, the Road, and Your Vehicle
..... 4-2
Towing
...................................................4-29Service and Appearance Care.......................... 5-1
Service
..................................................... 5-3
Fuel
......................................................... 5-4
Checking Things Under the Hood
................. 5-9
All-Wheel Drive
........................................5-46
Rear Axle
...............................................5-47
Front Axle
...............................................5-48
Noise Control System
...............................5-49
Bulb Replacement
....................................5-50
Windshield Wiper Blade Replacement
.........5-55
Tires
......................................................5-56
Appearance Care
.....................................5-80
Vehicle Identi®cation
.................................5-90
Electrical System
......................................5-91
Capacities and Speci®cations
.....................5-97
Normal Maintenance
Replacement Parts
..............................5-100
Maintenance Schedule..................................... 6-1
Maintenance Schedule
................................ 6-2
Customer Assistance Information.................... 7-1
Customer Assistance Information
.................. 7-2
Reporting Safety Defects
............................ 7-8
Index................................................................ 1
2003 Chevrolet Express Owner ManualM

Starting and Operating Your
Vehicle
New Vehicle Break-In
Notice:Your vehicle doesn't need an elaborate
ªbreak-in.º But it will perform better in the long run
if you follow these guidelines:
·Keep your speed at 55 mph (88 km/h) or less for
the ®rst 500 miles (805 km).
·Don't drive at any one speed Ð fast or
slow Ð for the ®rst 500 miles (805 km).
Don't make full-throttle starts.
·Avoid making hard stops for the ®rst 200 miles
(322 km) or so. During this time your new
brake linings aren't yet broken in. Hard stops
with new linings can mean premature wear and
earlier replacement. Follow this breaking-in
guideline every time you get new brake linings.
·Don't tow a trailer during break-in. See ªTowing
a Trailerº in the Index for more information.
Ignition Positions
Use the key to turn the ignition switch to four different
positions.
A (LOCK):This position locks the ignition and
transmission. It's a theft-deterrent feature. You will only
be able to remove the key when the ignition is turned
to LOCK.
2-20

Automatic Transmission Operation
There are several different positions for your shift lever.
PARK (P):This position locks your rear wheels. It's
the best position to use when you start your engine
because your vehicle can't move easily.
{CAUTION:
It is dangerous to get out of your vehicle if the
shift lever is not fully in PARK (P) with the
parking brake ®rmly set. Your vehicle can roll.
Don't leave your vehicle when the engine is
running unless you have to. If you have left the
engine running, the vehicle can move
suddenly. You or others could be injured. To
be sure your vehicle won't move, even when
you're on fairly level ground, always set your
parking brake and move the shift lever to
PARK (P). See ªShifting Into Park (P)º in the
Index. If you're pulling a trailer, see ªTowing a
Trailerº in the Index.Ensure the shift lever is fully in PARK (P) before starting
the engine. Your vehicle has an automatic transmission
shift lock control system. With the ignition in RUN,
you must fully apply your regular brakes before you can
shift from PARK (P).
If you cannot shift out of PARK (P), ease pressure on
the shift lever and push the shift lever all the way
into PARK (P) as you continue pressing the brake pedal.
Then move the shift lever into the gear you want. See
Shifting Out of Park (P) on page 2-29.
REVERSE (R):Use this gear to back up.
Notice:Shifting to REVERSE (R) while your vehicle
is moving forward could damage your transmission.
Shift to REVERSE (R) only after your vehicle is
stopped.
To rock your vehicle back and forth to get out of snow,
ice or sand without damaging your transmission,
see If You Are Stuck: In Sand, Mud, Ice or Snow on
page 4-28.
NEUTRAL (N):In this position, your engine doesn't
connect with the wheels. To restart when you're already
moving, use NEUTRAL (N) only. Also, use
NEUTRAL (N) when your vehicle is being towed.
2-24

{CAUTION:
Shifting into a drive gear while your engine is
ªracingº (running at high speed) is dangerous.
Unless your foot is ®rmly on the brake pedal,
your vehicle could move very rapidly. You
could lose control and hit people or objects.
Don't shift into a drive gear while your engine
is racing.
Notice:Damage to your transmission caused by
shifting out of PARK (P) or NEUTRAL (N) with
the engine racing isn't covered by your warranty.
DRIVE (D):This position is for normal driving. If
you need more power for passing, and you're:
·Going less than about 35 mph (55 km/h), push your
accelerator pedal about halfway down.
·Going about 35 mph (55 km/h) or more, push the
accelerator all the way down.
You'll shift down to the next gear and have more power.
THIRD (3):This position is also used for normal
driving, however, it offers more power and lower fuel
economy than DRIVE (D). You should use THIRD (3)
when carrying a heavy load or driving on steep hills.You should use THIRD (3) (or, as you need to, a lower
gear) when towing a trailer to minimize heat build-up
and extend the life of your transmission.
SECOND (2):This position gives you more power but
lower fuel economy than THIRD (3). You can use
SECOND (2) on hills. It can help control your speed as
you go down steep mountain roads, but then you
would also want to use your brakes off and on. If you
manually select SECOND (2), the transmission will drive
in SECOND (2). You may use this feature for reducing
torque to the rear wheels when you are trying to
start your vehicle from a stop on slippery road surfaces.
FIRST (1):This position gives you even more power but
lower fuel economy than SECOND (2). You can use it on
very steep hills, or in deep snow or mud. If the shift lever
is put in FIRST (1), the transmission won't shift into ®rst
gear until the vehicle is going slowly enough.
Notice:If your wheels won't turn, don't try to drive.
This might happen if you were stuck in very deep
sand or mud or were up against a solid object. You
could damage your transmission. Also, if you
stop when going uphill, don't hold your vehicle there
with only the accelerator pedal. This could overheat
and damage the transmission. Use your brakes
or shift into PARK (P) to hold your vehicle in
position on a hill.
2-25

All-Wheel Drive
If your vehicle has all-wheel drive, your engine's driving
power is sent to all four wheels for extra traction
when needed.
This is like four-wheel drive, but there is no separate
lever or switch to engage or disengage the front axle.
It is fully automatic, and adjusts itself as needed for road
conditions.
You may experience a brief vehicle vibration upon
acceleration when driving in slippery conditions. This is
normal and is an indication that the all-wheel drive
system is functioning properly.
Parking Brake
To set the parking brake, hold the regular brake pedal
down with your right foot. Push down the parking
brake pedal with your left foot.
If the ignition is on, the brake system warning light will
come on.
To release the parking brake, hold the regular brake
pedal down. Pull the handle, located just above
the parking brake pedal, marked BRAKE RELEASE to
release the parking brake.
If the ignition is on when the parking brake is released,
the brake system warning light will go off.
Notice:Driving with the parking brake on can
cause your rear brakes to overheat. You may
have to replace them, and you could also damage
other parts of your vehicle. Always check to be
sure your parking brake is fully released before
you drive.
If you are towing a trailer and are parking on any hill,
see
Towing a Trailer on page 4-31. That section shows
what to do ®rst to keep the trailer from moving.
Shifting Into Park (P)
{CAUTION:
It can be dangerous to get out of your vehicle
if the shift lever is not fully in PARK (P) with
the parking brake ®rmly set. Your vehicle can
roll. If you have left the engine running, the
vehicle can move suddenly. You or others
could be injured. To be sure your vehicle won't
move, even when you're on fairly level ground,
use the steps that follow. If you're pulling a
trailer, see ªTowing a Trailerº in the Index.
2-26

{CAUTION:
It can be dangerous to get out of your vehicle
if the shift lever is not fully in PARK (P) with
the parking brake ®rmly set. Your vehicle can
roll. Don't leave your vehicle when the engine
is running unless you have to. If you've left
the engine running, the vehicle can move
suddenly. You or others could be injured.
To be sure your vehicle won't move, even
when you're on fairly level ground, always
set your parking brake and move the shift
lever to PARK (P).
Follow the proper steps to be sure your vehicle won't
move. See
Shifting Into Park (P) on page 2-26.
If you're pulling a trailer, see
Towing a Trailer on
page 4-31.
Mirrors
Manual Rearview Mirror
Inside Day/Night Rearview Mirror
If you have a cargo van without the rear door glass,
your vehicle may not have a rearview mirror.
Pull the tab under the mirror toward you to reduce glare
from headlamps behind you after dark. Push the tab
away from you to restore the mirror to the original
position.
Outside Manual Mirror
Adjust your outside mirrors so you can see a little of the
side of your vehicle, and have a clear view of objects
behind you. Some mirrors can be folded in to enter
narrow passageways.
2-31

Outside Remote Control Mirror
If your vehicle has power mirrors, they can be adjusted
from inside the vehicle.
Select the mirror you want
to move by turning the
knob clockwise to adjust
the passenger's side mirror
and counterclockwise to
adjust the driver's side
mirror. The center position
is neutral.
Then, adjust the mirror angle by pushing the knob in the
direction desired until the mirror is adjusted to where
you want it.
Outside Camper-Type Mirrors
If your vehicle is equipped
with the camper-type
mirrors, they can be
adjusted so you can have
a clear view of any
objects behind you.
1. To adjust the mirrors
when towing a trailer,
turn the mirror by
pushing the mirror
head toward the front
of the vehicle.
2-32

Brake System Warning Light
With the ignition on, the brake system warning light will
come on when you set your parking brake. The light
will stay on if your parking brake doesn't release fully.
If it stays on after your parking brake is fully released, it
means you have a brake problem.
Your vehicle's hydraulic brake system is divided into two
parts. If one part isn't working, the other part can still
work and stop you. For good braking, though, you need
both parts working well.
If the warning light comes on, there could be a brake
problem. Have your brake system inspected right away.This light should come on brie¯y when you turn the
ignition key to RUN. If it doesn't come on then, have it
®xed so it will be ready to warn you if there's a
problem.
If the light comes on while you are driving, pull off the
road and stop carefully. You may notice that the pedal is
harder to push. Or, the pedal may go closer to the
¯oor. It may take longer to stop. If the light is still on,
have the vehicle towed for service. See
Towing
Your Vehicle on page 4-29.
{CAUTION:
Your brake system may not be working
properly if the brake system warning light is
on. Driving with the brake system warning light
on can lead to an accident. If the light is still
on after you've pulled off the road and stopped
carefully, have the vehicle towed for service.
United States
Canada
3-31