2003 CHEVROLET EXPRESS CARGO VAN service

Seats and Restraint Systems........................... 1-1
Front Seats
............................................... 1-3
Rear Seats
............................................... 1-6
Safety Belts
.............................................1-10
Child Restraints
.......................................1-34
Air Bag System
.......................................1-63
Restraint System Check
............................1-74
Features and Controls..................................... 2-1
Keys
........................................................ 2-2
Doors and Locks
....................................... 2-7
Windows
.................................................2-16
Theft-Deterrent Systems
............................2-19
Starting and Operating Your Vehicle
...........2-20
Mirrors
....................................................2-31
OnStar
žSystem
......................................2-35
Storage Areas
.........................................2-36
Instrument Panel............................................. 3-1
Instrument Panel Overview
.......................... 3-4
Climate Controls
......................................3-19
Warning Lights, Gages and Indicators
.........3-23
Audio System(s)
.......................................3-40
Driving Your Vehicle....................................... 4-1
Your Driving, the Road, and Your Vehicle
..... 4-2
Towing
...................................................4-29Service and Appearance Care.......................... 5-1
Service
..................................................... 5-3
Fuel
......................................................... 5-4
Checking Things Under the Hood
................. 5-9
All-Wheel Drive
........................................5-46
Rear Axle
...............................................5-47
Front Axle
...............................................5-48
Noise Control System
...............................5-49
Bulb Replacement
....................................5-50
Windshield Wiper Blade Replacement
.........5-55
Tires
......................................................5-56
Appearance Care
.....................................5-80
Vehicle Identi®cation
.................................5-90
Electrical System
......................................5-91
Capacities and Speci®cations
.....................5-97
Normal Maintenance
Replacement Parts
..............................5-100
Maintenance Schedule..................................... 6-1
Maintenance Schedule
................................ 6-2
Customer Assistance Information.................... 7-1
Customer Assistance Information
.................. 7-2
Reporting Safety Defects
............................ 7-8
Index................................................................ 1
2003 Chevrolet Express Owner ManualM

Although a rear seat is a safer place, you can secure a
forward-facing child restraint in the right front seat.
{CAUTION:
If the air bag readiness light ever comes on
when you have turned off the air bag, it means
that something may be wrong with the air bag
system. The right front passenger's air bag
could in¯ate even though the switch is off. If
this ever happens, don't let anyone whom the
national government has identi®ed as a
member of a passenger air bag risk group sit
in the right front passenger's position (for
example, don't secure a rear-facing child
restraint in your vehicle) until you have your
vehicle serviced. See ªAir Bag Off Switchº in
the Index.You'll be using the lap-shoulder belt. See
Top Strap on
page 1-48if the child restraint has one. Be sure to
follow the instructions that came with the child restraint.
Secure the child in the child restraint when and as
the instructions say.
1. If your vehicle has a passenger air bag and an air
bag off switch, and you are using a rear-facing child
restraint in this seat, make sure the air bag is
turned off. See
Air Bag Off Switch on page 1-70.If
your child restraint is forward-facing, always
move the seat as far back as it will go before
securing it in this seat. See
Power Seat on page 1-4orManual Seats on page 1-3.
2. Put the restraint on the seat.
3. Pick up the latch plate, and run the lap and shoulder
portions of the vehicle's safety belt through or
around the restraint. The child restraint instructions
will show you how.
1-60

Air bag in¯ation doesn't prevent the driver from seeing
or being able to steer the vehicle, nor does it stop
people from leaving the vehicle.
{CAUTION:
When an air bag in¯ates, there is dust in the
air. This dust could cause breathing problems
for people with a history of asthma or other
breathing trouble. To avoid this, everyone in
the vehicle should get out as soon as it is safe
to do so. If you have breathing problems but
can't get out of the vehicle after an air bag
in¯ates, then get fresh air by opening a
window or a door. If you experience breathing
problems following an air bag deployment, you
should seek medical attention.
·Air bags are designed to in¯ate only once. After
they in¯ate, you'll need some new parts for your
air bag system. If you don't get them, the air
bag system won't be there to help protect you in
another crash. A new system will include air
bag modules and possibly other parts. The service
manual for your vehicle covers the need to
replace other parts.
·Your vehicle is equipped with a crash sensing and
diagnostic module, which records information
about the air bag system. The module records
information about the readiness of the system, when
the system commands air bag in¯ation and
driver's safety belt usage at deployment. The
module also records speed, engine rpm, brake and
throttle data.
·Let only quali®ed technicians work on your air bag
system. Improper service can mean that your air
bag system won't work properly. See your dealer for
service.
Notice:If you damage the covering for the driver's
or the right front passenger's air bag, the bag
may not work properly. You may have to replace the
air bag module in the steering wheel or both the
air bag module and the instrument panel for
the right front passenger's air bag. Do not open or
break the air bag coverings.
1-69

The AIR BAG OFF light will come on to let you know
that the right front passenger's air bag is off. The
right front passenger's air bag will remain off until you
turn it back on again, and the AIR BAG OFF light
will stay on to remind you that the air bag is off.
{CAUTION:
If the air bag readiness light ever comes on
when you have turned off the air bag, it means
that something may be wrong with the air bag
system. The right front passenger's air bag
could in¯ate even though the switch is off.
If this ever happens, don't let anyone whom
the national government has identi®ed as a
member of a passenger air bag risk group
sit in the right front passenger's position
(for example, don't secure a rear-facing child
restraint in your vehicle) until you have your
vehicle serviced.To turn the right front passenger's air bag on again,
insert your ignition key into the switch, push in,
and move the switch to the on position.
1-72

Servicing Your Air Bag-Equipped
Vehicle
Air bags affect how your vehicle should be serviced.
There are parts of the air bag system in several places
around your vehicle. You don't want the system to
in¯ate while someone is working on your vehicle. Your
dealer and the service manual have information
about servicing your vehicle and the air bag system. To
purchase a service manual, see
Service Publications
Ordering Information on page 7-9.
{CAUTION:
For up to 10 minutes after the ignition key is
turned off and the battery is disconnected, an
air bag can still in¯ate during improper
service. You can be injured if you are close to
an air bag when it in¯ates. Avoid wires
wrapped with yellow tape or yellow
connectors. They are probably part of the air
bag system. Be sure to follow proper service
procedures, and make sure the person
performing work for you is quali®ed to do so.
The air bag system does not need regular maintenance.
1-73

This vehicle has one
double-sided key for the
ignition and door locks.
It will ®t with either side up.
When a new vehicle is delivered, the dealer
provides the owner with a pair of identical keys and a
bar-coded tag.
The bar-coded tag has a code on it that tells your
dealer or a quali®ed locksmith how to make extra keys.
Keep this tag in a safe place. If you lose your keys,
you'll be able to have new ones made easily using
this tag.
Notice:Your vehicle has a number of features
that can help prevent theft. You can have a lot of
trouble getting into your vehicle if you ever lock
your keys inside. You may even have to damage
your vehicle to get in. So be sure you have
spare keys.If you ever do get locked out of your vehicle, call GM
Roadside Assistance Center. See
Roadside Assistance
Program on page 7-5.
Remote Keyless Entry System
If equipped, the remote keyless entry system operates
on a radio frequency subject to Federal Communications
Commission (FCC) Rules and with Industry Canada.
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
1. This device may not cause interference, and
2. This device must accept any interference received,
including interference that may cause undesired
operation of the device.
This device complies with RSS-210 of Industry Canada.
Operation is subject to the following two conditions:
1. This device may not cause interference, and
2. This device must accept any interference received,
including interference that may cause undesired
operation of the device.
Changes or modi®cations to this system by other than
an authorized service facility could void authorization to
use this equipment.
2-3

At times you may notice a decrease in range. This is
normal for any remote keyless entry system. If the
transmitter does not work or if you have to stand closer
to your vehicle for the transmitter to work, try this:
·Check the distance. You may be too far from your
vehicle. You may need to stand closer during
rainy or snowy weather.
·Check the location. Other vehicles or objects may
be blocking the signal. Take a few steps to the
left or right, hold the transmitter higher, and
try again.
·Check to determine if battery replacement or
resynchronization is necessary. See ªBattery
Replacementº and ªResynchronizationº under
ªRemote Keyless Entry System Operationº following
this section.
·If you are still having trouble, see your dealer or a
quali®ed technician for service.
Remote Keyless Entry System
Operation
Your vehicle may have this feature.
Q(Lock):Pressing this button once will lock all of the
doors. The parking lamps will ¯ash and the interior
lamps will turn on brie¯y. Press LOCK again within ®ve
seconds and the parking lamps will ¯ash and the
horn will chirp brie¯y.
2-4

W(Unlock):Pressing this button once will unlock the
driver's door. The parking lamps will ¯ash twice and
the interior lamps will turn on. Press UNLOCK
again within ®ve seconds to unlock the remaining doors.
The parking lamps will ¯ash.
L(Panic Alarm):The remote keyless entry transmitter
comes equipped with an instant panic alarm. To use
the alarm, press the horn symbol when the ignition
is turned off. The horn will sound and both the interior
and exterior lamps will ¯ash for up to thirty seconds. To
stop the instant panic alarm, press the panic button
again, wait for thirty seconds, or start the vehicle.
j(Cargo Door):Press this button to unlock the cargo
doors only.
Matching Transmitter(s) to Your
Vehicle
Each remote keyless entry transmitter is coded to
prevent another transmitter from unlocking your vehicle.
If a transmitter is lost or stolen, a replacement can
be purchased through your dealer.Remember to bring any remaining transmitters with
you when you go to your dealer. When the dealer
matches the replacement transmitter to your vehicle,
any remaining transmitters must also be matched. Once
your dealer has coded the new transmitter, the lost
transmitter will not unlock your vehicle. Each vehicle can
have a maximum of four transmitters matched to it.
Resynchronization
Resynchronization may be necessary due to the
security method used by this system. The transmitter
does not send the same signal twice to the receiver. The
receiver will not respond to a signal that has been
sent previously. This prevents anyone from recording
and playing back the signal from the transmitter.
To resynchronize your transmitter, stand close to your
vehicle and press and hold the LOCK and UNLOCK
buttons on the transmitter at the same time for seven
seconds. The door locks should cycle to con®rm
synchronization. If the locks do not cycle, see your
dealer for service.
2-5