2003 BUICK RANDEZVOUS service schedule

Part A: Scheduled Maintenance
Services
This part contains engine oil and chassis lubrication
scheduled maintenance which explains the engine oil life
system and how it indicates when to change the
engine oil andfilter. Lubricate chassis components with
each oil change. Also, listed are scheduled maintenance
services which are to be performed at the mileage
intervals specified.
Using Your Maintenance Schedule
We at General Motors want to help you to keep
your vehicle in good working condition. But we don’t
know exactly how you’ll drive it. You may drive
short distances only a few times a week. Or you may
drive long distances all the time in very hot, dusty
weather. You may use your vehicle in making deliveries.
Or you may drive it to work, to do errands or in many
other ways.
Because of all the different ways people use their
vehicles, maintenance needs vary. You may need more
frequent checks and replacements. So please readthe following and note how you drive. If you have any
questions on how to keep your vehicle in good condition,
see your dealer.
This part tells you the maintenance services you should
have done and when to schedule them.
When you go to your dealer for your service needs,
you’ll know that GM-trained and supported service
people will perform the work using GM parts.
The properfluids and lubricants to use are listed in
Part D. Make sure whoever services your vehicle uses
them. All parts should be replaced and all necessary
repairs done before you or anyone else drives the
vehicle.
This schedule is for vehicles that:
•carry passengers and cargo within recommended
limits. You willfind these limits on your vehicle’s
Certification/Tire label. SeeLoading Your Vehicle on
page 4-32.
•are driven on reasonable road surfaces within
driving limits.
•use the recommended fuel. SeeGasoline Octane
on page 5-4.
6-4
2003 - Rendezvous OM

Scheduled Maintenance
The services shown in this schedule up to 100,000 miles
(166 000 km) should be repeated after 100,000 miles
(166 000 km) at the same intervals for the life of
this vehicle. The services shown at 150,000 miles
(240 000 km) should be repeated at the same interval
after 150,000 miles (240 000 km) for the life of this
vehicle.
SeePart B: Owner Checks and Services on page 6-9
andPart C: Periodic Maintenance Inspections on
page 6-13.
Footnotes
†The U.S. Environmental Protection Agency or the
California Air Resources Board has determined that the
failure to perform this maintenance item will not nullify
the emission warranty or limit recall liability prior to
the completion of the vehicle ’s useful life. We, however,
urge that all recommended maintenance services be
performed at the indicated intervals and the
maintenance be recorded.
@Whenever the tires are rotated, the Check Tire
Pressure System (if equipped) must be reset.
+A good time to check your brakes is during tire
rotation. See Brake System Inspection on page 6-14.
Engine Oil Scheduled Maintenance
Change engine oil and filter as indicated by the GM
Oil Life System (or every 12 months, whichever
occurs first). Reset the system.
Your vehicle has a computer system that lets you know
when to change the engine oil andfilter. This is
based on engine revolutions and engine temperature,
and not on mileage. Based on driving conditions,
the mileage at which an oil change will be indicated can
vary considerably. For the oil life system to work
properly, you must reset the system every time the oil is
changed.
When the system has calculated that oil life has been
diminished, it will indicate that an oil change is
necessary. A CHANGE ENGINE OIL message will
come on. Change your oil as soon as possible within
the next two times you stop for fuel. It is possible that, if
you are driving under the best conditions, the oil life
system may not indicate that an oil change is necessary
for over a year. However, your engine oil andfilter
must be changed at least once a year and at this time
the system must be reset. Your dealer has GM-trained
service people who will perform this work using
genuine GM parts and reset the system.
It is also important to check your oil regularly and keep
it at the proper level.
6-5
2003 - Rendezvous OM

If the system is ever reset accidentally, you must
change your oil at 3,000 miles (5 000 km) since your
last oil change. Remember to reset the oil life system
whenever the oil is changed. SeeEngine Oil on
page 5-11for information on resetting the system.
An Emission Control Service.
See the mileage intervals following for additional
services that may be performed with an engine oil
change. After the services are performed, record the
date, odometer reading and who performed the service
on the maintenance record pages in Part E of this
schedule.
7,500 Miles (12 500 km)
❑Rotate tires. SeeTire Inspection and Rotation on
page 5-51for proper rotation pattern and additional
information.(See footnote @.) (See footnote +.)
15,000 Miles (25 000 km)
❑Inspect engine air cleanerfilter. If necessary, replace
thefilter. If vehicle is driven in dusty/dirty conditions,
inspectfilter at every engine oil change. See
Engine Air Cleaner/Filter on page 5-15for more
information.An Emission Control Service. (See
footnote†.)
❑Rotate tires. SeeTire Inspection and Rotation on
page 5-51for proper rotation pattern and additional
information.(See footnote @.) (See footnote +.)
22,500 Miles (37 500 km)
❑Rotate tires. SeeTire Inspection and Rotation on
page 5-51for proper rotation pattern and additional
information.(See footnote @.) (See footnote +.)
30,000 Miles (50 000 km)
❑Rotate tires. SeeTire Inspection and Rotation on
page 5-51for proper rotation pattern and additional
information.(See footnote @.) (See footnote +.)
❑Replace engine air cleanerfilter. SeeEngine Air
Cleaner/Filter on page 5-15for more information.
An Emission Control Service.
37,500 Miles (62 500 km)
❑Rotate tires. SeeTire Inspection and Rotation on
page 5-51for proper rotation pattern and additional
information.(See footnote @.) (See footnote +.)
45,000 Miles (75 000 km)
❑Inspect engine air cleanerfilter. If necessary, replace
thefilter. If vehicle is driven in dusty/dirty conditions,
inspectfilter at every engine oil change. See
Engine Air Cleaner/Filter on page 5-15for more
information.An Emission Control Service. (See
footnote†.)
❑Rotate tires. SeeTire Inspection and Rotation on
page 5-51for proper rotation pattern and additional
information.(See footnote @.) (See footnote +.)
6-6
2003 - Rendezvous OM

Part E: Maintenance Record
After the scheduled services are performed, record the date, odometer reading and who performed the service and
any additional information from“Owner Checks and Services”or“Periodic Maintenance”on the following record
pages. Also, you should retain all maintenance receipts.
Maintenance Record
DateOdometer
ReadingServiced ByMaintenance Record
6-16
2003 - Rendezvous OM

The BBB Auto Line Program is an out of court program
administered by the Council of Better Business
Bureaus to settle automotive disputes regarding vehicle
repairs or the interpretation of the New Vehicle
Limited Warranty. Although you may be required to
resort to this informal dispute resolution program prior to
ling a court action, use of the program is free of
charge and your case will generally be heard within
40 days. If you do not agree with the decision given in
your case, you may reject it and proceed with any other
venue for relief available to you.
You may contact the BBB using the toll-free telephone
number or write them at the following address:
BBB Auto Line
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1804
Telephone: 1-800-955-5100
This program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age,
mileage and other factors. General Motors reserves the
right to change eligibility limitations and/or discontinue
its participation in this program.Online Owner Center
The Owner Center is a resource for your GM ownership
needs. You cannd your specic vehicle information
all in one place.
The Owner Center allows you to:
Get e-mail service reminders.
Access information about your specic vehicle,
including tips and videos and an electronic
version of this owner’s manual. (United States only)
Keep track of your vehicle’s service history and
maintenance schedule.
Find GM dealers for service nationwide.
Receive special promotions and privileges only
available to members. (United States only)
Refer to the web for updated information.
To register your vehicle, visit www.MyGMLink.com.
(United States) or My GM Canada within
www.gmcanada.com (Canada).
7-3
2003 - Rendezvous OM

Plan Ahead When Possible
When your vehicle requires warranty service, you
should contact your dealer and request an appointment.
By scheduling a service appointment and advising
your service consultant of your transportation needs,
your dealer can help minimize your inconvenience.
If your vehicle cannot be scheduled into the service
department immediately, keep driving it until it can be
scheduled for service, unless, of course, the problem is
safety-related. If it is, please call your dealership, let
them know this, and ask for instructions.
If the dealer requests that you simply drop the vehicle
off for service, you are urged to do so as early in
the work day as possible to allow for same day repair.
Transportation Options
Warranty service can generally be completed while you
wait. However, if you are unable to wait Buick helps
minimize your inconvenience by providing several
transportation options. Depending on the circumstances,
your dealer can offer you one of the following:
Shuttle Service
Participating dealers can provide you with shuttle
service to get to your destination with minimal
interruption of your daily schedule. This includes a one
way shuttle ride to a destination up to 10 miles from
the dealership.
Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight warranty repairs,
reimbursement up to $30 per day (ve days maximum)
may be available for the use of public transportation
such a s taxi or bus. In addition, should you arrange
transportation through a friend or relative,
reimbursement for reasonable fuel expenses up to
$10 per day (ve day maximum may be available).
Claim amounts should reect actual costs and be
supported by original receipts.
Courtesy Rental Vehicle
When your vehicle is unavailable due to overnight
warranty repairs, your dealer may arrange to provide
you with a courtesy rental vehicle or reimburse you for a
rental vehicle you obtained, at actual cost, up to a
maximum of $30.00 per day supported by receipts. This
requires that you sign and complete a rental agreement
and meet state, local and rental vehicle provider
requirements. Requirements vary and may include
minimum age requirements, insurance coverage, credit
card, etc. You are responsible for taxes, levies,
usage fees, excessive mileage or rental usage beyond
the completion of the repair.
Generally it is not possible to provide a like-vehicle as a
courtesy rental.
7-7
2003 - Rendezvous OM

Owner’s Information
Owner publications are written specically for owners
and intended to provide basic operational information
about the vehicle. The owner’s manual will include
the Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner’s Manual, and
Warranty Booklet.
RETAIL SELL PRICE: $35.00
Without Portfolio: Owner’s Manual only.
RETAIL SELL PRICE: $25.00
Current and Past Model Order Forms
Service Publications are available for current and
past model GM vehicles. To request an order form,
please specify year and model name of the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc. on the
World Wide Web at: www.helminc.com
Or you can write to:
Helm, Incorporated
P. O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are to make
checks payable in U.S. funds.
7-10
2003 - Rendezvous OM

Light (cont.)
Malfunction Indicator
....................................3-40
Safety Belt Reminder
...................................3-37
TCS Warning Light
......................................3-39
Traction Control System (TCS) Warning
..........3-39
Lighted Visor Vanity Mirrors
..............................2-15
Loading Your Vehicle
.......................................4-32
Lock Feedback
...............................................3-62
Locking, Delayed
............................................2-49
Lockout Protection
..........................................2-11
Locks
Delayed Locking
........................................... 2-9
Door
........................................................... 2-8
Leaving Your Vehicle
....................................2-11
Lockout Protection
.......................................2-11
Power Door
.................................................. 2-9
Programmable Automatic Door Locks
............... 2-9
Rear Door Security Locks
.............................2-10
Loss of Control
...............................................4-15
Low Brake Fluid Warning Message
....................3-51
Low Engine Oil Level Message
.........................3-47
Low Fuel Warning Message
.............................3-50
Low Oil Pressure Message
...............................3-46
Low Tire Message
..........................................3-48
Low Washer Fluid Warning Message
.................3-50
Lumbar
Manual Controls
............................................ 1-4M
Maintenance, Normal Replacement Parts............5-93
Maintenance Schedule
At Each Fuel Fill........................................... 6-9
At Least Once a Month.................................. 6-9
At Least Once a Year
..................................6-10
At Least Twice a Year
................................... 6-9
Brake System Inspection
..............................6-14
Engine Cooling System Inspection
.................6-13
Exhaust System Inspection
...........................6-13
Fuel System Inspection
................................6-13
How This Section is Organized
....................... 6-3
Introduction
.................................................. 6-2
Maintenance Requirements
............................. 6-2
Part A - Scheduled Maintenance Services
......... 6-4
Part B - Owner Checks and Services
............... 6-9
Part C - Periodic Maintenance Inspections
......6-13
PartD-Recommended Fluids and
Lubricants
...............................................6-15
PartE-Maintenance Record
........................6-16
Scheduled Maintenance
................................. 6-5
Steering, Suspension and Front Drive Axle
Boot and Seal Inspection
..........................6-13
Throttle System Inspection
............................6-14
All-Wheel Drive Inspection
............................6-14
Using Your
................................................... 6-4
Your Vehicle and the Environment
................... 6-2
9
2003 - Rendezvous OM