2003 BUICK PARK AVENUE tow

Mexico, Central America and Caribbean
Islands/Countries (Except Puerto
Rico and U.S. Virgin Islands) ±
Customer Assistance
General Motors de Mexico, S. de R.L. de C.V.
Customer Assistance Center
Paseo de la Reforma # 2740
Col. Lomas de Bezares
C.P. 11910, Mexico, D.F.
01-800-508-0000
Long Distance: 011-52-53 29 0 800
GM Mobility Program for Persons
with Disabilities
This program, available to
quali®ed applicants, can
reimburse you up to
$1,000 toward aftermarket
driver or passenger
adaptive equipment you
may require for your
vehicle (hand controls,
wheelchair/scooter
lifts, etc.).This program can also provide you with free resource
information, such as area driver assessment centers and
mobility equipment installers. The program is available
for a limited period of time from the date of vehicle
purchase/lease. See your dealer for more details or call
the GM Mobility Assistance Center at 1-800-323-9935.
Text telephone (TTY) users, call 1-800-833-9935.
GM of Canada also has a Mobility Program. Call
1-800-GM-DRIVE (463-7483) for details. All TTY users
call 1-800-263-3830.
Roadside Assistance Program
Buick Motor Division is proud to offer Buick Premium
Roadside Assistance to customers for vehicles covered
under the 3 year/36,000 mile (60 000 km) new car
warranty (whichever occurs ®rst).
Our commitment to Buick owners has always included
superior service through our network of Buick dealers.
Buick Premium Roadside Assistance provides an
extra measure of convenience and security.
Buick's Roadside Assistance toll-free number is staffed
by a team of technically trained advisors, who are
available 24 hours a day, 365 days a year.
We take anxiety out of uncertain situations by providing
minor repair information over the phone or making
arrangements to tow your vehicle to the nearest Buick
dealer.
7-5

We will provide the following services for
3 years/36,000 miles (60 000 km), at no expense to you:
·Fuel delivery
·Lock-out service (identi®cation required)
·Tow to nearest dealership for warranty service
·Change a ¯at tire
·Jump starts
We have quick, easy access to telephone numbers of
the following additional services depending on your
needs:
·Hotels
·Glass replacement
·Tire repair facilities
·Rental vehicle or taxis
·Airports or train stations
·Police, ®re department or hospitals
In many instances, mechanical failures are covered
under Buick's comprehensive warranty. However, when
other services are utilized, our advisors will explain
any payment obligations you might incur.For prompt and efficient assistance when calling, please
provide the following information to give the advisor:
·Location of vehicle
·Telephone number of your location
·Vehicle model, year and color
·Mileage of vehicle
·Vehicle Identi®cation Number (VIN)
·Vehicle license plate number
Buick reserves the right to limit services or
reimbursement to an owner or driver when, in Buick's
judgement, the claims become excessive in frequency or
type of occurrence.
While we hope you never have the occasion to use our
service, it is added security while traveling for you
and your family. Remember, we're only a phone call
away. Buick Roadside Assistance: 1-800-252-1112, text
telephone (TTY) users, call 1-888-889-2438.
Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive
Roadside Assistance program accessible from anywhere
in Canada or the United States. Please refer to the
Warranty and Owner Assistance Information book.
7-6

To contact NHTSA, you may either call the Auto Safety
Hotline toll-free at 1-800-424-9393 (or 366-0123 in
the Washington, D.C. area) or write to:
NHTSA, U.S. Department of Transportation
Washington, D.C. 20590
You can also obtain other information about motor
vehicle safety from the hotline.
Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition to notifying General
Motors of Canada Limited. You may write to:
Transport Canada
330 Sparks Street
Tower C
Ottawa, Ontario K1A 0N5
Reporting Safety Defects to General
Motors
In addition to notifying NHTSA (or Transport Canada) in
a situation like this, we certainly hope you'll notify us.
Please call us at 1-800-521-7300, or write:
Buick Customer Assistance Center
P.O. Box 33136
Detroit, MI 48232-5136
In Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle, suspension,
brakes, electrical, steering, body, etc.
RETAIL SELL PRICE: $120.00
7-9

Compact Spare Tire........................................5-77
Compass Calibration.......................................2-34
Compass Operation.........................................2-34
Compass Variance..........................................2-35
Content Theft-Deferrent....................................2-17
Control of a Vehicle.......................................... 4-5
Convenience Net............................................2-45
Coolant.........................................................3-37
Engine Temperature Gage............................3-37
Heater, Engine............................................2-23
Cooling System..............................................5-30
Cornering Lamps............................................3-13
Courtesy Lamps.............................................3-14
Cruise Control Light........................................3-41
Cruise Control.................................................. 3-9
Current and Past Model Order Forms................7-10
Customer Assistance Information........................ 7-7
Courtesy Transportation.................................. 7-7
Customer Assistance for Text Telephone
(TTY) Users.............................................. 7-4
Customer Assistance Offices........................... 7-4
Customer Satisfaction Procedure..................... 7-2
GM Mobility Program for Persons with
Disabilities................................................ 7-5
Reporting Safety Defects to General Motors...... 7-9
Reporting Safety Defects to the Canadian
Government.............................................. 7-9Customer Assistance Information (cont.)
Reporting Safety Defects to the United
States Government.................................... 7-8
Roadside Assistance Program......................... 7-5
Service Publications Ordering Information......... 7-9
Customizing Your Automatic Door
Locks Feature.............................................2-11
D
Daytime Running Lamps..................................3-13
Defensive Driving............................................. 4-2
Defogging and Defrosting.................................3-25
Delayed Entry Lighting.....................................3-15
Delayed Exit Lighting.......................................3-15
Delayed Locking.....................................2-10, 3-49
Dinghy Towing................................................4-29
Disabling the Theft-Deterrent Feature.................3-67
Doing Your Own Service Work........................... 5-3
Dolly Towing..................................................4-30
Door............................................................... 2-9
Central Door Unlocking System....................... 2-9
Delayed Locking..........................................2-10
Door Ajar Reminder.....................................2-10
Locks.......................................................... 2-9
Power Door Locks.......................................2-10
Programmable Automatic Door Locks.............2-11
Rear Door Security Locks.............................2-12
4

Driver Information Center (DIC).........................3-43
DIC Controls and Displays............................3-43
DIC Vehicle Personalization..........................3-46
DIC Warnings and Messages........................3-45
Driver............................................................1-12
Position, Safety Belt.....................................1-12
Driving On Grades..........................................4-37
Driving on Snow or Ice....................................4-25
Driving Through Deep Standing Water...............4-18
Driving Through Flowing Water.........................4-18
Driving with a Trailer.......................................4-35
Driving..........................................................4-15
At Night.....................................................4-15
City...........................................................4-19
Defensive..................................................... 4-2
Drunken....................................................... 4-2
Freeway.....................................................4-20
Hill and Mountain Roads..............................4-22
In Rain and on Wet Roads...........................4-16
Winter........................................................4-24
Dual Automatic Climate Control System.............3-22
E
Electrical System............................................5-86
Add-On Equipment......................................5-86
Fuses and Circuit Breakers...........................5-87Electrical System (cont.)
Removing the Rear Seat Cushion..................5-92
Emergency Trunk Release Handle.....................2-14
Emissions Inspection and Maintenance
Programs...................................................3-39
Engine Coolant Level Check.............................6-19
Engine Cooling When Trailer Towing..................4-38
Engine Oil Additives........................................5-17
Engine Oil Level Check...................................6-19
Engine..........................................................5-20
Air Cleaner/Filter.........................................5-20
Battery.......................................................5-42
Check and Service Engine Soon Light............3-37
Compartment Overview................................5-12
Coolant Heater............................................2-23
Coolant Temperature Gage...........................3-37
Coolant......................................................5-24
Cooling System Inspection............................6-24
Exhaust.....................................................2-31
Oil .............................................................5-14
Overheating................................................5-27
Starting......................................................2-22
Supercharger Oil.........................................5-19
Entry Lighting.................................................3-14
Erasing HomeLinkžButtons..............................2-42
Express-Down Window....................................2-16
Extender, Safety Belt.......................................1-26
Exterior Lamps...............................................3-12
5

Loading Your Vehicle.......................................4-30
Lockout Protection..........................................2-13
Locks............................................................. 2-9
Central Door Unlocking System....................... 2-9
Delayed Locking..........................................2-10
Door........................................................... 2-9
Leaving Your Vehicle....................................2-13
Lockout Protection.......................................2-13
Power Door................................................2-10
Programmable Automatic Door Locks.............2-11
Rear Door Security Locks.............................2-12
Long Trip/Highway De®nition.............................. 6-5
Long Trip/Highway Intervals............................... 6-6
Long Trip/Highway Scheduled Maintenance........6-14
Loss of Control...............................................4-13
Lumbar........................................................... 1-3
Power Controls............................................. 1-3
M
Magnetic Speed Variable Assist Steering............4-10
Main and Auxiliary Instrument Panel
Fuse Blocks................................................5-87
Main Instrument Panel Fuse Block....................5-88
Maintenance, Normal Replacement Parts............5-97
Maintenance Schedule.....................................6-19
At Each Fuel Fill.........................................6-19Maintenance Schedule (cont.)
At Least Once a Month................................6-19
At Least Once a Year..................................6-20
At Least Twice a Year..................................6-20
Brake System Inspection..............................6-24
Engine Cooling System Inspection.................6-24
Exhaust System Inspection...........................6-23
Fuel System Inspection................................6-23
How This Section is Organized....................... 6-3
Introduction.................................................. 6-2
Long Trip/Highway Scheduled Maintenance.....6-14
Maintenance Requirements............................. 6-2
Part A - Scheduled Maintenance Services......... 6-4
Part B - Owner Checks and Services.............6-19
Part C - Periodic MaintenanceInspections......6-23
Part D - Recommended Fluids and
Lubricants...............................................6-25
Part E - Maintenance Record........................6-26
Selecting the Right Schedule.......................... 6-4
Short Trip/City Scheduled Maintenance............. 6-6
Steering, Suspension and Front Drive Axle
Boot and Seal Inspection..........................6-23
Throttle System Inspection............................6-24
Using Your................................................... 6-4
Your Vehicle and the Environment................... 6-2
Maintenance When Trailer Towing.....................4-38
Making Turns.................................................4-36
Malfunction Indicator Light................................3-37
Manual Operation...........................................3-23
9

Radios (cont.)
Trunk-Mounted CD Changer..........................3-62
Understanding Reception..............................3-68
RainsenseŸ II Wipers....................................... 3-8
Rear Compartment Fuse Block.........................5-94
Rear Door Security Locks................................2-12
Rear Quarter Panel Turn Signal and
Stoplamps..................................................5-56
Rear Reading Lamps......................................3-17
Rear Safety Belt Comfort Guides......................1-24
Rear Seat Armrest..........................................2-45
Rear Seat Outside Passenger Positions.............1-21
Rear Seat Pass Through.................................2-45
Rear Seat Passengers, Safety Belts..................1-21
Rear Storage Area..........................................2-45
Rear Turn Signal, Stoplamps and
Back-Up Lamps...........................................5-52
Rear Window Defogger....................................3-25
Rearview Mirror, Automatic Dimming
with Compass.............................................2-33
Rearview Mirror, Automatic Dimming..................2-33
Rearview Mirrors.............................................2-33
Reclining Seatbacks.......................................... 1-4
Recreational Vehicle Towing.............................4-29
Remote Keyless Entry System, Operation............ 2-5
Remote Keyless Entry System............................ 2-5
Remote Trunk Release Lockout........................2-14
Remote Trunk Release....................................2-14Removing the Flat Tire and Installing the
Spare Tire..................................................5-72
Removing the Spare Tire and Tools...................5-70
Removing the Wheel Covers and Wheel
Nut Caps...................................................5-71
Replacement Bulbs.........................................5-57
Replacing Brake System Parts..........................5-42
Replacing Restraint System Parts
After a Crash..............................................1-57
Reporting Safety Defects................................... 7-9
Canadian Government................................... 7-9
General Motors............................................. 7-9
United States Government.............................. 7-8
Reprogramming a Single HomeLink
žButton.......2-42
Resetting Defaults...........................................2-42
Restraint System Check...................................6-20
Checking Your Restraint Systems...................1-56
Replacing Restraint System Parts After a
Crash.....................................................1-57
Restraint Systems...........................................1-56
Checking....................................................1-56
Replacing Parts...........................................1-57
Resynchronization............................................. 2-8
Retained Accessory Power (RAP)......................2-22
Right Front Passenger Position, Safety Belts......1-19
Roadside......................................................... 7-5
Assistance Program....................................... 7-5
Rocking Your Vehicle To Get It Out...................4-28
Running Your Engine While You Are Parked.......2-32
12

Towing..........................................................4-29
Recreational Vehicle.....................................4-29
Towing a Trailer..........................................4-32
Your Vehicle...............................................4-29
Traction........................................................... 4-8
Control System (TCS).................................... 4-8
Control System Warning Light.......................3-36
Trailer Brakes.................................................4-35
Transaxle Operation, Automatic.........................2-24
Transaxle.......................................................5-22
Fluid, Automatic...........................................5-22
Transmission, Transaxle, Transfer Case Unit
Repair Manual............................................7-10
Transportation Options...................................... 7-7
Trip Odometer................................................3-32
Trunk Lamp...................................................3-17
Trunk Lock Release........................................2-13
Trunk Security Override...................................2-14
Trunk-Mounted CD Changer.............................3-62
Trunk............................................................2-13
Turn and Lane-Change Signals.......................... 3-6
Turn Signal/Multifunction Lever........................... 3-5
Turn Signals When Towing a Trailer..................4-36
Twilight Sentinel
ž............................................3-14
U
Ultrasonic Rear Parking Assist (URPA)...............3-19
Underbody Flushing Service.............................6-22Underhood Fuse Block....................................5-90
Understanding Radio Reception........................3-68
Uniform Tire Quality Grading............................5-65
United States ± Customer Assistance.................. 7-4
Unlocking the Theft-Deterrent Feature After a
Power Loss................................................3-67
Used Replacement Wheels..............................5-67
Using Cleaner on Fabric..................................5-79
Using HomeLink
ž...........................................2-41
V
Vehicle Identi®cation........................................5-86
Number (VIN).............................................5-86
Service Parts Identi®cation Label...................5-86
Vehicle Personalization....................................3-46
DIC ...........................................................3-46
Memory Seat and Mirrors.............................2-46
Vehicle Storage..............................................5-43
Vehicle............................................................ 4-5
Control........................................................ 4-5
Damage Warnings........................................... iv
Loading......................................................4-30
Service Soon Light......................................3-41
Symbols......................................................... iv
Ventilation Adjustment......................................3-26
Visors...........................................................2-17
15