2002 SAAB 9-5 maintenance

245 Maintenance and owner assistance
Service record retentionService instruction coupons and record
stubs are provided in the Saab Warranties
and Service Record Booklet which accom-
panies this Owner’s Manual. The coupons
are arranged in the order that normal ser-
vice should be performed. The edge of each
coupon is shaded to correspond to the type
of service point:
 Striped - "Check Up"
 Blue - Oil change/inspection service
 Black - Major service
Note that in Canada a combined service
and warranty book is used, but not service
coupons.
When scheduled services are performed,
your dealer will tear out the applicable
coupon and use it to check off the opera-
tions performed and enter it into the service
file at the dealership. The servicing dealer’s
stamp, along with the date and mileage at
which the service was done, should be
entered on the corresponding stub which
remains in your booklet. The booklet is your
permanent record of the services per-
formed. It also includes a log sheet for
unscheduled repairs.
It is advisable to retain receipts and, if pos-
sible, copies of shop work orders for all ser-
vice and repair work, wherever performed.
Service costsDealer pricing practices and labor for ser-
vice work vary. Saab’s recommended ser-
vice times for each service point do not
include the labor required to replace wear
items, such as wiper blades, brake pads or
tires. Nor is labor to perform other service or
repairs found to be necessary as a result of
the inspections included in these times.
Additional labor and parts will be charged
for such work when necessary, except as
covered under an applicable Saab warranty
or any optional extended service contract.
Transmission fluid changes or suspension
alignment, when necessary, are also addi-
tional.
Dealer charges for general shop material,
regulated hazardous waste removal, recy-
cling expenses or other operation costs may
also be applied to service and repair
invoices and are apt to vary by dealer and
locality.
Owner assistanceWarranties and service problem
assistanceFor complete information about all applica-
ble warranties, including the New Car War-
ranty, Perforation Warranty, Vehicle Emis-
sion Warranty and Emission Perforation
Warranty, consult the Warranties and Ser-
vice Record Booklet which accompanies
this Owner’s Manual. It also contains owner
assistance information including Saab
Roadside Assistance. If the booklet is lost or
misplaced, a new one may be ordered
through a Saab dealer or by contacting
Saab.
In the U.S. there is a national Customer
Assistance Center at Saab Cars USA, Inc.
The toll-free number to call from all 50 states
is 1-800-955-9007.
In Canada, please call the Saab Customer
Assistance Centre at 1-800-263-1999.
A list of authorized Saab sales and service
dealers is available for those planning to
travel in the United States and Canada.
Canadian or U.S. travelers may call the
Customer Assistance Center in the country
in which they are traveling.
ProCarManuals.com

246 Maintenance and owner assistanceChange of Address Notification
(U.S. and Canada)Two change of address cards are provided
at the end of the Warranties and Service
Record Booklet. Knowing your current
address allows Saab to contact you in the
event of a recall or service campaign.
Please help us keep our records up to date
for your own peace of mind.Service informationFactory Service Manuals for the Saab 9-5
car line can be ordered through the dealer.
These are comprehensive manuals on CD
rom, geared to use by professional techni-
cians.
Consult your Saab dealer for prices and for
a listing for your model.
Reporting Safety
Defects (U.S.A.)If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to noti-
fying Saab Cars USA, Inc.
If NHTSA receives similar complaints, it
may open an investigation, and if it finds that
a safety defect exists in a group of vehicles,
it may order a recall and remedy campaign.
However, NHTSA cannot become involved
in individual problems between you, your
dealer, or Saab Cars USA, Inc.
To contact NHTSA, you may either call the
Auto Safety Hotline toll-free at 1-800-424-
9393 (or 202/366-0123 in Washington D.C.
area) or write to: NHTSA, U.S. Department
of Transportation, Washington, D.C. 20590.
You can also obtain other information about
motor vehicle safety from the Hotline.
Reporting Safety
Defects to the Canadian
governmentIf you live in Canada, and believe that your
vehicle has a safety defect, you should
immediately notify Transport Canada, in
addition to notifying General Motors of
Canada Limited.
You may write to Transport Canada at Box
8880, Ottawa, Ontario, K1G 3J2.
In addition to notifying Transport Canada in
a situation like this, we certainly hope you
will notify us. In Canada, please call our
Saab Customer Assistance Centre at
1-800-263- 1999.
Or write:
General Motors of Canada Limited
Customer Assistance Centre,
1908 Colonel Sam Drive,
Oshawa, Ontario, L1H 8P7.
ProCarManuals.com

261 Index
IndexAA/C system, fault diagnosis
________ 231
A/C system, maintenance _________ 231
ABS brakes
____________________ 165
ACC
__________________________ 72
ACC functions
___________________ 75
ACC, automatic climate control
______ 72
ACC, calibration
_________________ 80
ACC, condensation _______________ 81
ACC, programming _______________ 78
ACC, useful tips
_________________ 80
Adjusting the steering wheel
_______ 122
Adjustment, seats
_______________ 118
Afterheater, V6-engine cars
________ 82
Air conditioning (A/C), fault diagnosis
and maintenance
______________ 231
Air distribution, ACC ______________ 77
Airbag
_________________________ 29
Alarm __________________________ 43
Alarm functions
__________________ 46
Alarm signals
_______________ 43
, 46
Alternator
_____________________ 201
Alternator drive belt
_________ 201
, 253
Alternator rating
________________ 253
Anticorrosion treatment
___________ 235
Antidazzle rear-view mirror
________ 124
Ashtrays
______________________ 128
Audio System
___________________ 83
Audio System, quick guide
_________ 85Autochecking of lights on starting
____56
Automatic climate control (ACC) _____72
Automatic transmission,
technical data
_________________254
BBattery
________________________199
Battery charging/replacing
________200
Battery, boost starting
____________182
Belt guide
______________________12
Boost starting using jump leads
____182
Booster cushion
_________________27
Brake and clutch fluid
____________197
Brake-fluid reservoir
_____________197
Brakes, technical data ____________255
Bulbs, changing
_________________204
Bulbs, table of
__________________215
CCD changer
_____________________95
CD player
______________________93
CHECK messages
_______________63
CHECKING
_____________________63
Calibration, ACC
_________________80
Cancelling the programmed settings
__78
Car alarm
______________________43
Car care
______________________187
Cargo net, 9-5 Wagon
____________139
Carpeting, care of
_______________232
Cassette player
__________________90Catalytic converter,
important considerations
________ 150
Central locking
__________________ 38
Change language in SID
__________ 64
Change of address notification
____ 246
Changing a wheel
______________ 227
Changing bulbs
________________ 204
Changing the wheels round
_______ 223
Changing wiper blades
__________ 202
Chassis number
_______________ 257
Chassis number, key to
__________ 258
Child safety
____________________ 19
Child safety locks, rear doors
______ 41
Child seat, integral
_______________ 27
Cleaning, engine bay ____________ 233
Clock
______________________ 63
, 64
Color code, body
_______________ 257
Color code, trim ________________ 257
Compact spare wheel
___________ 226
Condensation, ACC
______________ 81
Coolant
______________________ 196
Courtesy Headlight Feature
_______ 66
Cruise control
_________________ 164
Cup holder
____________________ 131
DDICE/TWICE
__________________ 217
Dampers
_____________________ 255
Date code, tires
________________ 225
Dim-dipped beam _______________ 65
Direction indicators ______________ 67
ProCarManuals.com

263 Index
Light switches
___________________ 65
Luggage-compartment lighting
______ 69
MMain instrument panel
_____________ 50
Main/dipped beam
_______________ 65
Maintenance schedule ___________ 244
Manual gearbox, technical data
____ 254
Maxi fuses
_____________________ 217
Milometer ______________________ 56
Motoring abroad
________________ 237
NNight Panel
_____________________ 63
OOil capacity, engine
______________ 250
Oil change, engine ______________ 194
Oil specification
_________________ 250
OnStar
________________________ 105
Outdoor temperature
______________ 59
Owner assistance
_______________ 245
PPaintwork, touching-in
____________ 234
Parking Assistance
______________ 184
Parking lights
___________________ 65
Plates and labels ________________ 257
Poly-V-belt
____________________ 201Power steering
_________________198
Power-steering fluid
_____________198
Pressure gauge
__________________58
Programming I, ACC
______________78
Programming II, ACC _____________79
Programming the ACC ____________78
QQuestions on function of airbag
_____35
Quick guide, Audio System
_________85
RRadio
__________________________88
Rain sensor
_____________________70
Rear fog light ____________________66
Rear seat, 9-5 Sedan, folding
______132
Rear seat, 9-5 Wagon, folding _____135
Rear-seat head restraints
__________18
Rear-view mirror, antidazzle _______124
Rearview mirrors
________________123
Reclamation
___________________237
Recommendations for cars with
automatic transmission,
towing a caravan or trailer
________174
Refuelling
_____________________152
Relay panel ____________________219
Remote control __________________38
Remote-control battery, changing
____40
Remove the key
________________146
Reporting safety defects
__________246Reprogramming of systems
______ 259
Reservoir, power-steering fluid ____ 198
Rev counter
____________________ 56
Reversing lights
_________________ 68
Roof load
_____________________ 176
Running-in ____________________ 170
SSID
__________________________ 59
SRS (airbag)
___________________ 29
SRS, supplementary restraint system
29
Saab 9-5 Audio System
___________ 83
Saab Information Display (SID)
_____ 59
Saab Parking Assistance
________ 184
Safety belts
____________________ 12
Safety belts, care of
_____________ 232
Safety-belt pretensioners
_________ 13
Safety-belt reminder
_____________ 12
Seats
________________________ 118
Securing a load
_________________ 41
Selector lever indication,
automatic transmission
__________ 59
Service costs
__________________ 245
Service information
_____________ 246
Service intervals
_______________ 244
Service record retention
_________ 245
Settings, seats
_________________ 118
Side airbags
___________________ 32
Signalling, horn ________________ 122
Sliding floor, 9-5 Wagon
_________ 140
Snow chains
__________________ 171
ProCarManuals.com