2002 NISSAN SENTRA phone

NISSAN CUSTOMER CARE PROGRAM
NISSAN CARES ...
Both NISSAN and your NISSAN dealer are dedicated to serving all your automotive needs. Your satisfaction with your vehicle and your
NISSAN dealer are our primary concerns. Your NISSAN dealer is always available to assist you with all your automobile sales and service
needs.
However, if there is something that your
NISSAN dealer cannot assist you with or
you would like to provide NISSAN directly
with comments or questions, please con-
tact the NISSAN Consumer Affairs Depart-
ment using our toll-free number:
For U.S. mainland and Alaska
customers
1-800-NISSAN-1
(1-800-647-7261)
For Hawaii customers
(808) 836-0888 (Oahu Number)
For CANADIAN customers
1-800-387-0122
The Consumer Affairs Department will ask
for the following information:
Ð Your name, address, and telephone
number
Ð Vehicle identification number (attached
to the top of the instrument panel on the
driver's side)
Ð Date of purchase
Ð Current odometer reading
Ð Your NISSAN dealer's name
Ð Your comments or questions
OR
You can write to NISSAN with the informa-
tion on the left at:For U.S. mainland and Alaska custom-
ers
Nissan North America, Inc.
Consumer Affairs Department
P.O. Box 191
Gardena, California 90248-0191
For Hawaii customers
Nissan Motor Corporation in Hawaii
2880 Kilihau St.
Honolulu, Hawaii 96819
For Canadian customers
Nissan Canada Inc.
5290 Orbitor Drive
Mississauga, Ontario L4W 4Z5
We appreciate your interest in NISSAN and thank you for buying a quality NISSAN vehicle.
ZX

To sound the horn, push the center pad
area of the steering wheel.
WARNING
Do not disassemble the horn. Doing so
could affect proper operation of the
supplemental front air bag system.
Tampering with the supplemental front
air bag system may result in serious
personal injury.The power outlet is for powering electrical
accessories such as cellular telephones.CAUTION
cTake care as the outlet and plug may
be hot during or immediately after
use.
cThis power outlet is not designed for
use with a cigarette lighter unit.
cDo not use with accessories that
exceed a 12 volt, 120W (10A) power
draw. Do not use double adapters or
more than one electrical accessory.cUse this power outlet with the engine
running. (If the engine is stopped,
this could result in a discharged bat-
tery.)
cAvoid using when the air condi-
tioner, headlights or rear window de-
fogger is on.
cBefore inserting or disconnecting a
plug, be sure the electrical acces-
sory being used is turned OFF.
WIC0119WIC0027
HORN POWER OUTLET
Instruments and controls2-19
ZX

4Heater, air conditioner and audio systems
Ventilators ..............................................................4-2
Heater and air conditioner......................................4-3
Controls .............................................................4-3
Heater operation ................................................4-4
Air conditioner operation
(if so equipped)..................................................4-5
Air flow charts ....................................................4-6
Servicing air conditioner .........................................4-9
Audio system ........................................................4-10
Radio ...............................................................4-10FM radio reception ..........................................4-10
AM radio reception ..........................................4-10
Audio operation precautions ...........................4-11
FM-AM radio with compact disc player ...........4-12
Compact disc (CD) changer
(if so equipped)................................................4-17
CD care and cleaning......................................4-19
Antenna ...........................................................4-19
Car phone or CB radio .........................................4-20
ZX

RADIO
Turn the ignition key to ACC or ON and
press the power on switch to turn on the
radio. If you listen to the radio with the
engine not running, the key should be
turned to the ACC position.
Radio reception is affected by station signal
strength, distance from radio transmitter,
buildings, bridges, mountains and other ex-
ternal influences. Intermittent changes in
reception quality normally are caused by
these external influences.
Using a cellular phone in or near the
vehicle may influence radio reception
quality.
Radio reception
Your NISSAN radio system is equipped with
state-of-the-art electronic circuits to en-
hance radio reception. These circuits are
designed to extend reception range, and to
enhance the quality of that reception.
However there are some general character-
istics of both FM and AM radio signals that
can affect radio reception quality in a mov-
ing vehicle, even when the finest equipment
is used. These characteristics are com-pletely normal in a given reception area,
and do not indicate any malfunction in your
NISSAN radio system.
Reception conditions will constantly change
because of vehicle movement. Buildings,
terrain, signal distance and interference
from other vehicles can work against ideal
reception. Described below are some of the
factors that can affect your radio reception.
FM RADIO RECEPTION
Range: FM range is normally limited to 25 to
30 miles (40 to 48 km), with monaural
(single channel) FM having slightly more
range than stereo FM. External influences
may sometimes interfere with FM station
reception even if the FM station is within 25
miles (40 km). The strength of the FM signal
is directly related to the distance between
the transmitter and receiver. FM signals
follow a line-of-sight path, exhibiting many
of the same characteristics as light. For
example they will reflect off objects.
Fade and drift: As your vehicle moves away
from a station transmitter, the signals will
tend to fade and/or drift.
Static and flutter: During signal interference
from buildings, large hills or due to antennaposition, usually in conjunction with in-
creased distance from the station transmit-
ter, static or flutter can be heard. This can
be reduced by adjusting the treble control
counterclockwise to reduce treble re-
sponse.
Multipath reception: Because of the reflec-
tive characteristics of FM signals, direct and
reflected signals reach the receiver at the
same time. The signals may cancel each
other, resulting in momentary flutter or loss
of sound.
AM RADIO RECEPTION
AM signals, because of their low frequency,
can bend around objects and skip along the
ground. In addition, the signals can be
bounced off the ionosphere and bent back
to earth. Because of these characteristics.
AM signals are also subject to interference
as they travel from transmitter to receiver.
Fading: Occurs while the vehicle is passing
through freeway underpasses or in areas
with many tall buildings. It can also occur for
several seconds during ionospheric turbu-
AUDIO SYSTEM
4-10Heater, air conditioner and audio systems
ZX

FM-AM RADIO WITH COMPACT
DISC PLAYER
Audio Main Operation
To turn the radio on, turn the ignition key to
ACC or ON. If you listen to the radio with theengine not running, turn the key to the ACC
position.
Radio reception is affected by station signal
strength, distance from radio transmitter,
buildings, bridges, mountains, and other
external influences. Intermittent changes inreception quality normally are caused by
these external influences.
Using a cellular phone in or near the
vehicle may influence radio reception
quality.
ONzOFF/VOL control knob
Turn the ignition key to ACC or ON, then push
the ONzOFF/VOL control knob. The mode
(radio or CD) which was playing immediately
before the system was turned off resumes
playing. When no CD is loaded, the radio
comes on. Pushing the ONzOFF/VOL button
again turns the system off.
Turn the ONzOFF/VOL control knob to the
right to increase volume or to the left to
decrease volume.
Adjusting tone quality and speaker bal-
ance
To adjust BAS/TRE or FAD/BAL
(Bass/Treble or Fader/Balance), press the
AUDIO button until the desired mode (BAS,
TRE, FAD, or BAL) appears in the display.
Press the
orbutton to adjust Bass
(BAS) and Treble (TRE) to the desired level.
Use the
orbutton also to adjust
Fader (FAD) or Balance (BAL) modes.
LHA0032
4-12Heater, air conditioner and audio systems
ZX

When installing a CB ham radio or a car
phone in your NISSAN, be sure to observe
the following cautions, otherwise the new
equipment may adversely affect the Multi-
port Fuel Injection (MFI) system and other
electronic parts.
WARNING
cA cellular telephone should not be
used while driving so full attention
may be given to vehicle operation.
Some jurisdictions prohibit the use
of cellular telephones while driving.
cIf you must make a call while your
vehicle is in motion, the hands free
cellular phone operational mode (if
so equipped) is highly recom-
mended. Exercise extreme caution
at all times so full attention may be
given to vehicle operation.
cIf a conversation in a moving vehicle
requires you to take notes, pull off
the road to a safe location and stop
your vehicle before doing so.
CAUTION
cKeep the antenna as far away as
possible from the Engine Control
Module (ECM).
c
Keep the antenna wire more than 8 in.
(20 cm) away from the Multiport Fuel
Injection harness. Do not route the
antenna wire next to any harness.
cAdjust the antenna standing-wave
ratio as recommended by the manu-
facturer.
cConnect the ground wire from the
CB radio chassis to the body.
cFor details, consult an authorized
NISSAN dealer.
CAR PHONE OR CB RADIO
4-20Heater, air conditioner and audio systems
ZX

For current pricing and availability of genuine
NISSAN Owner's Manualsfor the 2002
model year and prior, see an authorized
NISSAN dealer, or contact:
DDS Distribution Services, Ltd.
20770 Westwood Road
Strongsville, OH 44136
1-800-247-5321
In Canada:
To purchase a copy of a Genuine NISSAN
Service Manual or Owner's Manual please
contact your nearest NISSAN Dealer. For the
phone number and location of a NISSAN
Dealer in your area call the NISSAN Customer
Service Information Center at 1-800-387-0122
and a bilingual NISSAN representative will
assist you.
Also available are genuine NISSAN Service
and Owner's Manuals for older NISSAN
models.
IN THE EVENT OF A COLLISION
Unfortunately, accidents do occur. In this
unlikely event, there is some important in-
formation you should know.
Many insurance companies routinely autho-
rize the use of non-genuine collision parts in
order to cut costs, among other reasons.
Insist on the use of Genuine
NISSAN Collision Parts!
If you want your vehicle to be restored using
parts made to NISSAN's original exacting
specifications þ if you want to help it to last
and hold its resale value, the solution is
simple.
Tell your insurance agent and
your repair shop to only use Genuine
NISSAN Collision Parts.
NISSAN does not
warrant non-NISSAN parts, nor does
NISSAN's warranty apply to damage
caused by a non-genuine part.
Using Genuine NISSAN Parts can help pro-
tect your personal safety, preserve your
warranty protection and maintain the resale
value of your vehicle. And if your vehicle
was leased, using Genuine NISSAN Parts
may prevent or limit unnecessary excess
wear and tear expenses at the end of your
lease.
NISSAN designs its hoods with crumple
zones to minimize the risk that the hood will
penetrate the windshield of your vehicle in
an accident. Non-genuine (imitation) parts
may not provide such built in safeguards.
Also, non-genuine parts often show prema-
ture wear, rust and corrosion.
Why should you take a chance?
In over 40 states, the law says you must be
advised if non-genuine parts are used to
repair your vehicle. And some states have
enacted laws that restrict insurance compa-
nies from authorizing the use of non-
genuine collision parts during the new ve-
hicle warranty. These laws help protect you,
so you can take action to protect yourself.
It's your right!
If you should need further information visit
us at:
www.nissandriven.com.
Technical and consumer information9-23
ZX

10 Index
A
Air bag (See supplemental restraint
system) ........................................................ 1-6
Air bag warning light .......................... 1-16, 2-9
Air cleaner housing filter ............................ 8-24
Air conditioner
Air conditioner operation ........................ 4-5
Air conditioner specification label ......... 9-12
Air conditioner system refrigerant and
lubrication recommendations.................. 9-7
Heater and air conditioner controls ........ 4-3
Servicing air conditioner ......................... 4-9
Air flow charts .............................................. 4-6
Alarm system (See vehicle security
system) ...................................................... 2-11
Anchor point locations ............................... 1-34
Antenna...................................................... 4-19
Anti-lock brake system (ABS).................... 5-19
Anti-lock brake warning light ....................... 2-7
Ashtray (See cigarette lighter and
ashtray) ...................................................... 2-20
Audio system
Compact Disc (CD) changer ................ 4-17
FM-AM radio with compact disc (CD)
player .................................................... 4-12
Automatic
Automatic power window switch .......... 2-25Automatic transmission fluid (ATF) ...... 8-15
Driving with automatic transmission ....... 5-7
Transmission selector lever lock
release .................................................. 5-10
B
Battery........................................................ 8-19
Battery
Charge warning light .............................. 2-8
Battery replacement (See remote keyless
entry system) ............................................... 3-8
Before starting the engine ........................... 5-6
Belts (See drive belts) ............................... 8-22
Brake
Anti-lock brake system (ABS) .............. 5-19
Brake booster ....................................... 8-30
Brake fluid............................................. 8-18
Brake light (See stop light) ................... 8-40
Brake pedal .......................................... 8-30
Brake system ........................................ 5-19
Brake warning light ................................. 2-8
Brake wear indicators ................. 2-11, 8-30
Parking brake check ............................. 8-29
Parking brake operation ....................... 5-13
Self-adjusting brakes ............................ 8-30
Break-in schedule ...................................... 5-16
Bulb check/instrument panel ....................... 2-7Bulb replacement ....................................... 8-40
C
Capacities and recommended fuel/
lubricants...................................................... 9-2
Car phone or CB radio .............................. 4-20
Cargo (See vehicle loading information) ... 9-14
Child restraint with top tether strap ........... 1-34
Child restraints ........................ 1-20, 1-25, 1-32
Child safety rear door lock .......................... 3-4
Cigarette lighter (accessory) and
ashtray ....................................................... 2-20
Cleaning exterior and interior ...................... 7-2
Clock .......................................................... 4-13
Clutch
Clutch fluid ............................................ 8-18
Clutch pedal.......................................... 8-31
Cold weather driving .................................. 5-21
Controls
Heater and air conditioner controls ........ 4-3
Coolant
Capacities and recommended fuel/
lubricants ................................................ 9-2
Changing engine coolant...................... 8-10
Checking engine coolant level ............... 8-9
Engine coolant temperature gauge ........ 2-5
ZX