2002 Mercury Villager tow

Seating and Safety Restraints 115
Seating 115
Safety restraints 129
Air bags 136
Child restraints 141
Driving 155
Starting 155
Brakes 158
Transmission operation 162
Vehicle loading 167
Trailer towing 169
Recreational towing 172
Roadside Emergencies 173
Getting roadside assistance 173
Hazard flasher switch 174
Fuel pump shut-off switch 174
Fuses and relays 175
Changing tires 182
Jump starting 188
Wrecker towing 193
Customer Assistance 194
The dispute settlement board 197
Utilizing the mediation/arbitration 200
Getting assistance outside the U.S. and Canada 200
Ordering additional owner’s literature 201
Reporting safety defects (U.S. only) 202
Table of Contents
2

Protecting the environment
We must all play our part in
protecting the environment. Correct
vehicle usage and the authorized
disposal of waste cleaning and
lubrication materials are significant
steps towards this aim. Information in this respect is highlighted in this
guide with the tree symbol.
BREAKING-IN YOUR VEHICLE
There are no particular guidelines for breaking-in your vehicle. During
the first 1 600 km (1 000 miles) of driving, vary speeds frequently. This is
recommended to give the moving parts a chance to break in.
SPECIAL NOTICES
Emission warranty
The New Vehicle Limited Warranty includes Bumper-to-Bumper
Coverage, Safety Restraint Coverage, Corrosion Coverage, and 7.3L
Power Stroke Diesel Engine Coverage. In addition, your vehicle is eligible
for Emissions Defect and Emissions Performance Warranties. For a
detailed description of what is covered and what is not covered, refer to
theWarranty Guidethat is provided to you along with your Owner’s
Guide.
Introduction
6

WARNING LIGHTS AND CHIMES
Warning lights and gauges can alert you to a vehicle condition that may
become serious enough to cause expensive repairs. A warning light may
illuminate when a problem exists with one of your vehicle’s functions.
Many lights will illuminate when you start your vehicle to make sure the
bulb works.If any light remains on after starting the vehicle, have
the respective system inspected immediately.
Standard analog instrument cluster
Optional electronic instrument cluster
Service engine soon
Illuminates briefly to ensure the
system is functional. If it comes on
after the engine is started, one of
the engine’s emission control
systems may be malfunctioning. The light may illuminate without a
driveability concern being noted. The vehicle will usually be drivable and
will not require towing.
km/h0 1020304050
60
70
80
90
100MPH
TRIP A
RPM x 1000
20406080
100
120
140
160
0 1234
5
6
7
8F
H
CE
CRUISE SETPRND2P1
SERVICE
ENGINE
SOONABSAIR
BAGABSO/D
OFF
OUTSIDE TEMP
INST ECONOMY
AVG. ECONOMY
TO EMPTY
PRND21FUEL DOOR UNLEADED FUEL ONLY CRUISE
MPH
km/h
km
F
EH
C
1/2N
O
R
M
A
L
012345
6
78
P!BRAKE
X 1000
RPMTRIP 1
TRIP 2 ˚F ˚C
MILES/BAL
L/100 km
SERVICE
ENGINE
SOON
Instrument Cluster
10

RADIO RECEPTION FACTORS
Three factors can affect radio reception:
•Distance/strength.The further an FM signal travels, the weaker it is.
The listenable range of the average FM station is approximately 40 km
(24 miles). This range can be affected by“signal modulation.”Signal
modulation is a process radio stations use to increase their
strength/volume relative to other stations.
•Terrain.Hills, mountains and tall buildings between your vehicle’s
antenna and the radio station signal can cause FM reception problems.
Static can be caused on AM stations by power lines, electric fences,
traffic lights and thunderstorms. Moving away from an interfering
structure (out of its“shadow”) returns your reception to normal.
•Station overload.Weak signals are sometimes captured by stronger
signals when you pass a broadcast tower. A stronger signal may
temporarily overtake a weaker signal and play while the weak station
frequency is displayed.
The audio system automatically switches to single channel reception if it
will improve the reception of a station normally received in stereo.
AUDIO SYSTEM WARRANTIES AND SERVICE
Refer to theWarranty Guidefor audio system warranty information.
If service is necessary, see your dealer or a qualified technician.
Entertainment Systems
57

•To reduce humidity buildup inside the vehicle in warm weather
conditions, don’t drive with the climate control system in the OFF
position.
•Under normal weather conditions, your vehicle’s climate control
system should be left in any position other than the MAX A/C or OFF
when the vehicle is parked. This allows the vehicle to“breathe”
through the outside air inlet duct.
•Under snowy or dirty weather conditions, your vehicle’s climate
control system should be left in the OFF position when the vehicle is
parked. This allows the climate control system to be free from
contamination of outside pollutants.
•If your vehicle has been parked with the windows closed during warm
weather conditions, the air conditioner will perform more efficiently in
cooling the vehicle if driven for two or three minutes with the
windows open. This will force most of the hot, stale air out of the
vehicle. Once the vehicle has been“aired out”, operate the climate
control system as desired.
•Do not put objects under the front seat which may interfere with the
airflow to the rear seats (if equipped).
•Remove any snow, ice or leaves from the air intake area (at the
bottom of the windshield and underneath the hood).
•Do not place objects over the defroster outlets. These objects can
block airflow and reduce visibility through your windshield. Avoid
placing small objects on top of the instrument panel. These objects
may fall down into the defroster outlets and block airflow, in addition
to, damaging the climate control system.
To aid in side window defogging/demisting in cold weather conditions:
1. Select the position that distributes air through the Panel and Floor.
2. Set the temperature control to full heat.
3. Set the fan speed to full fan.
4. Direct the outer panel vents towards the side windows.
5. To increase airflow to the outer panel vents, close the central panel
vents.
Do not place objects on top of the instrument panel as these
objects may become projectiles in a collision or sudden stop.
Climate Controls
60

•Do not place objects under the front seat that will interfere with the
airflow to the rear seats.
•Remove any snow, ice or leaves from the air intake area at the base of
the windshield.
•Do not place objects over the defroster outlets. These objects may
block airflow and reduce visibility through your windshield. Avoid
placing small objects on top of your instrument panel. These objects
can fall down into the defroster outlets and block airflow, in addition
to, damaging the climate control system.
To aid in defogging/demisting in cold weather conditions:
1. Select
.
2. Set the temperature control to full heat
3. Set the fan speed to HI
4. Direct the outer panel vents towards the side windows
To increase airflow to the outer panel vents, close the central panel
vents.
Do not place objects on top of the instrument panel, as these
objects may become projectiles in a collision or sudden stop.
REAR PASSENGER AIR CONDITIONING SYSTEM—EATC
SYSTEMS
On vehicles equipped with front passenger EATC systems, the vehicle
will also have rear passenger compartment climate controls, which allow
the rear seat occupants to adjust their air conditioning level.
Climate Controls
69

High beams
Push the lever toward the
instrument panel to activate. Pull
the lever towards you to deactivate.
Flash to pass
Pull toward you slightly to activate
and release to deactivate.
PANEL DIMMER CONTROL
Use to adjust the brightness of the
instrument panel.
•Push and hold top of control to
brighten.
•Push and hold bottom of control
to dim.
The dome lamp will not illuminate if the control switch is in the OFF
position.
AIMING THE HEADLAMPS
The headlamps on your vehicle are properly aimed at the assembly plant.
If your vehicle has been in an accident the alignment of your headlamps
should be checked by a qualified service technician.
HI
LO
F
S
OFF
HI
LO
F
S
OFF
DIM
Lights
75

Changing the wiper blades
To replace the wiper blades:
1. Pull the wiper arm away from the
windshield and lock into the service
position.
2. Turn the blade at an angle from
the wiper arm. Push the lock pin
manually to release the blade and
pull the wiper blade down toward
the windshield to remove it from the
arm.
3. Attach the new wiper to the
wiper arm and press it into place
until a click is heard.
Rear window wiper blade
Refer toWindshield wiper bladesin this section for more information
on rear wiper blades.
TILT STEERING WHEEL
Push the tilt steering wheel lever
downward to move the steering
wheel up or down. Push the lever
upward to lock the steering wheel in
position.
Never adjust the steering wheel when the vehicle is moving.
Driver Controls
85