2002 Mercury Villager mileage

You can select different features for the message center to display by
using the message center controls located to the left of the instrument
panel.
Selectable features
Select
Press this control to select the
following features:
•OUTSIDE TEMP
•INST ECONOMY
•AVG ECONOMY
•TO EMPTY
Reset
Press this control to reset the average fuel economy calculation.
Eng/met
Press this control to change your
instrument cluster gauges from
English to metric. To switch the
Electronic Automatic Temperature
Control (if equipped) display
between Fahrenheit and Celsius,
refer toTemperature conversionin this chapter.
Trip/rst
Press this control to reset the trip 1 and 2 odometer (which ever is
displayed).
Od/trip
Press this control to switch between the permanent odometer mileage
and the trip 1 and 2 odometer mileage.
SELECT
OD / TRIP RESET ENG / MET TRIP / RST
OUTSIDE TEMPINST ECONOMY
AVG ECONOMY
TO EMPTY
˚F ˚C
MILES/GAL
L/100 km
MILES km
SELECT
OD / TRIP RESET ENG / MET TRIP / RST
Driver Controls
100

Board membership
The Board consists of:
•Three consumer representatives
•A Ford or Lincoln Mercury dealership representative
Consumer candidates for Board membership are recruited and trained by
an independent consulting firm. The dealership Board member is chosen
from Ford and Lincoln Mercury dealership management, recognized for
their business leadership qualities.
What the Board needs
To have your case reviewed you must complete the application in the
DSB brochure and mail it to the address provided on the application
form. Some states will require you to use certified mail, with return
receipt requested.
Your application is reviewed and, if it is determined to be eligible, you
will receive an acknowledgment indicating:
•The file number assigned to your application.
•The toll-free phone number of the DSB’s independent administrator.
Your dealership and a Ford Motor Company representative will then be
asked to submit statements.
To properly review your case, the Board needs the following information:
•Legible copies of all documents and maintenance or repair orders
relevant to the case.
•The year, make, model, and Vehicle Identification Number (VIN) listed
on your vehicle ownership license.
•The date of repair(s) and mileage at the time of occurrence(s).
•The current mileage.
•The name of the dealer(s) who sold or serviced the vehicle.
•A brief description of your unresolved concern.
•A brief summary of the action taken by the dealer(s) and Ford Motor
Company.
•The names (if known) of all the people you contacted at the
dealership(s).
•A description of the action you expect to resolve your concern.
You will receive a letter of explanation if your application does not
qualify for Board review.
Customer Assistance
198

•Always dispose of automotive
batteries in a responsible manner.
Follow your local authorized
standards for disposal. Call your
local authorized recycling center
to find out more about recycling
automotive batteries.
ENGINE COOLANT
Checking engine coolant
The concentration and level of engine coolant should be checked at the
mileage intervals listed in the scheduled maintenance guide. The coolant
concentration should be maintained at 50/50 coolant and water, which
equates to a freeze point of -36°C (-34°F). Coolant concentration
testing is possible with a hydrometer or antifreeze tester (such as the
Rotunda Battery and Antifreeze Tester, 014–R1060). The level of coolant
should be maintained at the“cold full”of“cold fill range”level in the
coolant reservoir. If the level falls below, add coolant per the instructions
in theAdding Engine Coolantsection.
Your vehicle was factory-filled with a 50/50 engine coolant and water
concentration. If the concentration of coolant falls below 40% or above
60%, the engine parts could become damaged or not work properly.A
50/50 mixture of coolant and water provides the following:
•freeze protection down to -36°C (-34°F).
•boiling protection up to 129°C (265°F).
•protection against rust and other forms of corrosion.
•enables calibrated gages to function properly.
LEAD
RETURN
RECYCLE
Maintenance and Specifications
217

filter, specifications ........214, 239
recommendations ...................214
refill capacities ........................239
specifications ..................240–241
Exhaust fumes ..........................158
F
Floor mats .................................103
Fluid capacities .........................239
Foglamps .....................................74
Fuel ............................................221
calculating fuel economy .......225
cap ...........................................223
capacity ...................................239
choosing the right fuel ...........224
comparisons with EPA fuel
economy estimates .................228
detergent in fuel .....................225
filling your vehicle with
fuel ...........................221, 223, 226
filter, specifications ........225, 239
fuel pump shut-off switch .....174
gauge .........................................17
improving fuel economy ........225
low fuel warning light ..............13
octane rating ...........224, 241–242
quality ......................................224
running out of fuel .................225
safety information relating to
automotive fuels .....................221
Fuses ..................................175–176
G
Garage door opener ....................95
Gas cap (see Fuel cap) ............223
Gas mileage (see Fuel
economy) ...................................225
Gauges ...................................15–16engine coolant temperature
gauge .........................................16
fuel gauge ..................................17
odometer ...................................18
speedometer .............................18
trip odometer ............................19
GAWR (Gross Axle Weight
Rating) .......................................167
calculating ...............................168
definition .................................167
driving with a heavy load ......167
location ....................................167
GVWR (Gross Vehicle Weight
Rating) .......................................167
calculating .......................167–168
definition .................................167
driving with a heavy load ......167
location ....................................167
H
Hazard flashers .........................174
Head restraints .........................115
Headlamps ...................................74
aiming ........................................75
autolamp system .......................74
bulb specifications ....................77
flash to pass ..............................75
high beam ...........................15, 75
replacing bulbs .........................79
turning on and off ....................74
warning chime ..........................15
Heating
heating and air conditioning
system .................................58, 63
rear seat controls ...............61, 69
HomeLink universal
transceiver (see Garage door
opener) ...................... 95–96, 98–99
Hood ..........................................210
Index
250