2002 MERCEDES-BENZ E WAGON towing

4 Contents
Malfunction and warning
messages in the
multifunction display ...............250
DISPLAY DEFECTIVE ................ 251
BATTERY / ALTERNATOR .........252
ABS-SYSTEM ...............................253
BRAKE ASSIST ...........................253
BRAKE LINING WEAR ..............254
BRAKE FLUID .............................254
PARKING BRAKE .......................255
ENGINE FAN ...............................255
COOLANT (coolant level) ..........256
COOLANT TEMP. ........................257
LIGHTING SYSTEM ....................258
LIGHT SENSOR ...........................259
REMOVE KEY .............................259
STEERING GEAR OIL .................260
ENGINE OIL LEVEL ................... 261
WASHER FLUID ..........................262
ELEC. STABIL. PROG.
(Electronic stability program) ..263
TELE AID .....................................263
Practical hintsFirst aid kit ..................................... 266
Fuses ............................................... 267
Electrical outlet ............................. 269
Hood ................................................ 270
Checking engine oil level ............. 273
Automatic transmission
fluid level ....................................274
Coolant level ....................................274
Adding coolant ........................... 275
Windshield and headlamp
washer system ...........................276
Windshield and headlamp
washer fluid mixing ratio .........276
Spare wheel, vehicle tools,
storage compartment ............... 277
Vehicle jack .................................... 278
Wheels ............................................ 279
Tire replacement ....................... 279
Rotating wheels ......................... 280
Spare wheel .................................... 281
Spare wheel bolts ...................... 281Changing wheels ...........................282
Tire inflation pressure ..................287
Battery .............................................289
Jump starting .................................. 291
Towing the vehicle .........................294
Transmission selector lever,
manually unlocking ..................296
Exterior lamps ................................297
Headlamp assembly ...................298
Taillamp assemblies .................. 301
Changing batteries
in the electronic main key ......304
Synchronizing
remote control ............................306
Emergency engine shut-down .....306
Emergency operation of
sliding / pop-up roof .................307
Manual release for
fuel filler flap .............................308
Replacing wiper blade insert .......308
Roof rack ..........................................311

35 Central locking system
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Automatic central locking
The central locking switch also operates the automatic
central locking.
With the automatic central locking system activated, the
doors and trunk are locked at vehicle speeds of
approximately 9 mph (15 km / h) or more. The fuel filler
flap remains unlocked.
To a c ti va te :
With electronic key in steering lock position 2 hold
upper portion of switch (1) for a minimum of 5 seconds.
To deactivate:
With electronic key in steering lock position 2 hold
lower portion of switch (2) for a minimum of 5 seconds.
Notes:
If doors are unlocked with the central locking switch
after activating the automatic central locking, and
neither door is opened, then the doors remain unlocked
even at vehicle speeds of approximately 9 mph
(15 km / h) or more.If a door is opened from the inside at speeds of
approximately 9 mph (15 km / h) or less with the
automatic central locking activated, the door will again
be automatically locked at speeds of approximately
9 mph (15 km / h) or more.
Important!
When towing the vehicle, or with the vehicle on a
dynamometer test stand, please, note the following:
With the automatic central locking activated and the
electronic key in steering lock position 2, the vehicle
doors will lock if the left front wheel as well as the right
rear wheel spin at vehicle speeds of approximately
9 mph (15 km / h) or more.
To prevent the vehicle door locks from locking,
deactivate the automatic central locking.
Emergency unlocking in case of accident
The doors unlock automatically a short time after a
strong deceleration is detected, such as in a collision
(this is intended to aid rescue and exit).
Driving on rough roads may cause the vehicle to unlock.
If necessary, the vehicle can be locked again with the
central locking switch, see page 34.

41 Tow-away alarm
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Tow-away alarm
The switch is located in the center console.
1Press to switch off
2Indicator lamp
Once the alarm system has been armed, the exterior
vehicle lamps will flash and an alarm will sound when
someone attempts to raise the vehicle.The alarm will last approximately 3 minutes in form of
flashing exterior lamps. At the same time an alarm will
sound for 30 seconds. The alarm will stay on even if the
vehicle is immediately lowered. To cancel the alarm,
insert the electronic key in the steering lock or press
buttonŒ or‹ on the electronic key.
If the alarm stays on for more than 20 seconds, an
emergency call is initiated automatically. See Tele Aid
on page 188.
To pr even t tr igger in g t he tow-away alarm feature, switch
off the tow-away alarm before towing the vehicle, or
when parking on a surface subject to movement, such
as a ferry or auto train.
To do so, turn electronic key in steering lock to
position 0 or 1, or remove electronic key from steering
lock. Press tow-away alarm switch (1). The indicator
lamp (2) illuminates briefly.
Exit vehicle, and lock vehicle with the remote control.
The tow-away alarm remains switched off until the
vehicle is locked again with the electronic key, at which
time it is automatically reactivated.

162 Interior equipment
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Interior
Armrest, rear bench
Pull down the armrest by its top.Cup holder in rear bench armrest
Press button and pull out drawer to its detent.
Caution!
Keep cup holder closed while traveling. Place only
containers that fit into the cup holder to prevent spills.
Do not fill containers to a height where the contents
could spill during vehicle maneuvers, especially hot
liquids.
Wa r n i n g
To help avoid personal injury during a collision or
sudden maneuver, exercise care when stowing
things. Put luggage or cargo in the trunk if
possible. Do not pile luggage or cargo higher than
the seat backs. Do not place anything on the shelf
below the rear window.Luggage nets cannot secure hard or heavy objects.
P91.27-2005-26

192 Tele Aid
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Roadside Assistance button •
Located below the center armrest cover is the Roadside
Assistance button•. Pressing and holding the
button (for longer than 2 seconds) will initiate a call to a
Mercedes-Benz Roadside Assistance dispatcher. The
button will flash while the call is in progress. The
message “ROADSIDE ASSISTANCE – CONNECTING
CALL” will appear in the multifunction display. When
the connection is established, the message “ROADSIDE
ASSISTANCE – CALL CONNECTED” appears in the
multifunction display. The Tele Aid system will transmit
data generating the vehicle identification number,
model, color and location (subject to availability of
cellular and GPS signals).
A voice connection between the Roadside Assistance
dispatcher and the occupants of the vehicle will be
established. When a voice connection is established the
audio system mutes and the message “TELE AID –
ROADSIDE ASSISTANCE CALL ACTIVE” appears in the
multifunction display. The nature of the need for
assistance can then be described. The Mercedes-Benz
Roadside assistance dispatcher will either dispatch a
qualified Mercedes-Benz technician or arrange to tow
your vehicle to the nearest Mercedes-Benz Center. For services such as labor and/or towing charges may
apply. Refer to the Roadside Assistance manual for more
information.
These programs are only available in the USA:
•Sign and Drive services: Services such as jump start,
a few gallons of fuel or the replacement of a flat tire
with the vehicle spare tire are obtainable,
•Remote Vehicle Diagnostics: This function permits
the Mercedes-Benz Roadside Assistance dispatcher
to download malfunction codes and actual vehicle
data.
Notes:
The indicator lamp in the Roadside Assistance
button• remains illuminated in red for approx.
10 seconds during the system self-check after turning
electronic key in steering lock to position 2 (together
with the “SOS” button and the Information
button¡).
See system self-check on page 188 when the indicator
lamp does not light up in red or stays on longer than
approximately 10 seconds.

265 Contents – Practical hints
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hintsCar care Index
Practical hintsFirst aid kit .....................................266
Fuses ................................................267
Electrical outlet ..............................269
Hood .................................................270
Checking engine oil level .............273
Automatic transmission
fluid level ................................... 274
Coolant level ................................... 274
Adding coolant ...........................275
Windshield and headlamp
washer system ........................... 276
Windshield and headlamp
washer fluid mixing ratio ......... 276Spare wheel, vehicle tools,
storage compartment ............... 277
Vehicle jack .................................... 278
Wheels ............................................ 279
Tire replacement ....................... 279
Rotating wheels ......................... 280
Spare wheel .................................... 281
Spare wheel bolts ...................... 281
Changing wheels ........................... 282
Tire inflation pressure ................. 287
Battery ............................................. 289
Jump starting ................................. 291
Towing the vehicle ........................ 294
Transmission selector lever,
manually unlocking ................. 296Exterior lamps ................................297
Headlamp assembly ...................298
Taillamp assemblies .................. 301
Changing batteries
in the electronic main key ......304
Synchronizing
remote control ............................306
Emergency engine shut-down .....306
Emergency operation of
sliding / pop-up roof .................307
Manual release for
fuel filler flap .............................308
Replacing wiper blade insert .......308
Roof rack ..........................................311

294 Towing the vehicle
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hintsCar care Index
Towing the vehicleImportant!
When towing the vehicle, please, note the following:
With the automatic central locking activated and the
electronic key in steering lock position 2, the vehicle
doors lock if the left front wheel as well as the right rear
wheel are turning at vehicle speeds of approximately
9 mph (15 km / h) or more.
To prevent the vehicle door locks from locking,
deactivate the automatic central locking.
The rear towing eye is located at the right, below the
bumper.
Wa r n i n g
Prior to towing the vehicle with all wheels on the
ground, make certain that the electronic key is in
steering lock position 2.If the electronic key is left in the steering lock
position 0 for an extended period of time, it can no
longer be turned in the lock. In this case, the
steering is locked. To unlock, remove electronic key
from steering lock and reinsert.

295 Towing the vehicle
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hintsCar care Index 1Cover on right side of front bumper
To remove cover:
Press mark on cover in direction of arrow and lift cover
off to reveal threaded hole for towing eye bolt. The
towing eye bolt is supplied with the vehicle tools. Screw
towing eye bolt in to its stop and tighten with lug
wrench.
To reinstall cover:
Engage cover (1) at bottom and press in top securely.We recommend that the vehicle be transported using
flat bed equipment. This method is preferable to other
types of towing.
The vehicle may be towed with all wheels on the ground
and the selector lever in position “N” for distances up to
30 miles (50 km) and at a speed not to exceed 30 mph
(50 km / h). The electronic key must be in steering lock
position 2.
To be certain to avoid a possibility of damage to the
transmission, however, we recommend the drive shaft
be disconnected at the rear axle drive flange for any
towing beyond a short tow to a nearby garage.
Do not tow with sling-type equipment. Towing with
sling-type equipment over bumpy roads will damage
radiator and supports.
Use wheel lift, dolly, or flat bed equipment, with
electronic key in steering lock turned to position 0.
Wa r n i n g !
With the engine not running, there is no power
assistance for the braking and steering systems. In
this case, it is important to keep in mind that a
considerably higher degree of effort is necessary to
brake and steer the vehicle.