2002 MERCEDES-BENZ E WAGON audio

193 Tele Aid
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index If the indicator lamp in the Roadside Assistance
button• is illuminated continuously and there was
no voice connection to the Response Center established,
then the Tele Aid system could not initiate an Roadside
Assistance call (e.g. the relevant cellular phone network
is not available). The message “ROADSIDE
ASSISTANCE – CALL FAILED” appears in the
multifunction display.
Roadside Assistance calls can be terminated using the
ìbutton on the multifunction steering wheel.
Information button ¡
Located below the center armrest cover is the
Information button¡. Pressing and holding the
button (for longer than 2 seconds) will initiate a call to
the Customer Assistance Center. The button will flash
while the call is in progress. The message “INFO –
CONNECTING CALL” will appear in the multifunction
display. When the connection is established, the
message “INFO – CALL CONNECTED” appears in the
multifunction display. The Tele Aid system will transmit
data generating the vehicle identification number,
model, color and location (subject to availability of
cellular and GPS signals).A voice connection between the Customer Assistance
Center representative and the occupants of the vehicle
will be established. When a voice connection is
established the audio system mutes and the message
“TELE AID – INFO CALL ACTIVE” appears in the
multifunction display. Information regarding the
operation of your vehicle, the nearest Mercedes-Benz
Center or Mercedes-Benz USA products and services is
ava i l ab le to yo u .
For more details concerning Tele Aid, please visit
www.mbusa.com and use your ID and password, sent to
you separately, to learn more (USA only).
Notes:
The indicator lamp in the Information button¡
remains illuminated in red for approximately
10 seconds during the system self-check after turning
electronic key in steering lock to position 2 (together
with the “SOS” button and the Roadside Assistance
button•).
See system self-check on page 188 when the indicator
lamp does not light up in red or stays on longer than
approximately 10 seconds.

195 Tele Aid
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Important!
If the indicator lamp continues to flash or the system
does not reset, contact the Response Center at
1-800-756-9018 (in the USA) or 1-888-923-8367 (in
Canada), or Mercedes-Benz Customer Assistance at
1-800-FOR-MERCedes (1-800-367-6372) in the USA or
Customer Service at 1-800-387-0100 in Canada.
Notes:
The indicator lamp in the respective button flashes until
the call is concluded. Calls can only be terminated by a
Response Center or Customer Assistance Center
representative except Roadside Assistance and
Information calls, which can also be terminated by
pressing ìbutton on the multifunction steering
wheel.When a Tele Aid call has been initiated, the audio
system or the COMAND system audio (only vehicles
with COMAND) is muted and the selected mode (radio,
tape or CD) pauses. The optional cellular phone (if
installed) switches off. If you must use this phone, the
vehicle must be parked. Disconnect the coiled cord and
place the call. The navigation system (if engaged) will
continue to run. The display in the instrument cluster is
available for use and spoken commands are only
available by pressing the RPT button on the COMAND
unit. A pop-up window will appear in the COMAND
display to indicate that a Tele Aid call is in progress.

336 Index
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hints Car careIndex
Index
AABS (Antilock brake system) .......................................227
Malfunction indicator lamp ..................................... 248
ABS-SYSTEM -
malfunction and warning messages ......................253
Adjusting steering wheel ................................................ 81
Air conditioner refrigerant ........................................... 330
Air distribution .............................................................. 130
Air volume ...................................................................... 130
Airbag deactivation system ............................................ 65
AIRBAG OFF indicator lamp ........................................249
Airbags .............................................................................. 68
Alarm system ..............................................................39, 41
Anticorrosion/antifreeze ................... 220, 275, 328, 332
Antilock brake system (ABS) .......................................227
Malfunction indicator lamp ..................................... 248
Antitheft alarm system ................................................... 39
Aquaplaning ................................................................... 217
Armrest, rear bench ...................................................... 162
Ashtrays .......................................................................... 166
Center console, front ................................................ 166
Rear doors .................................................................. 167Audio system .................................................................. 135
Anti-theft system ....................................................... 137
Button and soft key operation ................................. 138
Cassette mode ............................................................ 143
CD changer ................................................................. 148
CD mode ..................................................................... 147
Operating and display elements ............................. 136
Operating safety ........................................................ 135
Operation – audio and telephone ........................... 135
Radio mode ................................................................ 141
Telephone operation ................................................. 151
Audio systems ................................................................... 97
Cassette player ............................................................ 99
CD player ......................................................................98
Radio .............................................................................97
Automatic central locking .............................................. 35
Automatic climate control ............................................ 126
Activated charcoal filter ........................................... 132
Air distribution .......................................................... 130
Air recirculation ........................................................ 131
Air volume .................................................................. 130
Basic setting ............................................................... 129
Defogging windows ................................................... 129
Defrosting ...................................................................129
Display and controls .................................................128
Dust filter ................................................................... 131

337 Index
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hints Car careIndex Economy ..................................................................... 129
Front center console
compartment ventilation .................................... 133
Rear passenger compartment
adjustable air outlet ............................................. 134
Rear window defroster ............................................. 130
Residual engine heat utilization (REST) ............... 132
Special settings ......................................................... 129
Automatic transmission ...............................................203
Emergency operation ............................................... 211
Fluid level ................................................................... 274
Program mode selector switch ............................... 210
Selector lever position ..............................................206
Transmission selector lever,
manually unlocking ............................................. 296
BBabySmart
TM airbag deactivation system ..................... 65
Self-test ......................................................................... 65
BAS (Brake assist system) ............................................ 225
Malfunction indicator lamp ..................................... 247
Battery .............................................................................289
Battery recycling ....................................................... 290
BATTERY / ALTERNATOR -
malfunction and warning messages ......................252Block heater ....................................................................221
BRAKE ASSIST -
malfunction and warning messages ..................... 253
Brake assist system (BAS) ........................................... 225
Malfunction indicator lamp .................................... 247
Brake fluid ..................................................................... 330
BRAKE FLUID -
malfunction and warning messages ..................... 254
BRAKE LINING WEAR -
malfunction and warning messages ..................... 254
Brake pad wear .............................................................. 254
Brake warning lamp ..................................................... 245
Brake fluid low ......................................................... 245
Brakes .................................................... 214, 225, 227, 230
Bulbs
Replacing bulbs ........................................................ 297
CCapacities
Fuels, coolants, lubricants etc. .............................. 328
Cargo tie-down rings ..................................................... 178
Catalytic converter ......................................................... 198
CD changer ...................................................................... 148
Audio systems ..............................................................97
Cellular telephone .......................................................... 179

343 Index
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hints Car careIndex Multicontour seat ............................................................ 51
Multifunction display ...................................................... 92
Audio systems ............................................................. 97
Engine oil level indicator ........................................... 96
FSS (Flexible service system) ................................... 96
Individual settings .....................................................110
Malfunction message memory ............................... 108
Navigation system ..................................................... 105
Telephone ................................................................... 100
Trip and main odometer ............................................ 96
Trip computer ............................................................ 106
Vehicle speed ............................................................... 96
Multifunction steering wheel ........................................ 92
Setting the audio volume ..........................................113
NNavigation system -
Multifunctions display ............................................. 105
Night security Illumination ......................................... 120OOn-board diagnostic system .........................................244
Operator’s manual ............................................................. 8Outside temperature indicator ....................................... 90
Overhead control panel ................................................... 21
PPanic button ...................................................................... 31
Parcel net in front passenger footwell ........................ 179
Parking ............................................................................ 216
Parking assist (Parktronic) .......................................... 234
Malfunction ............................................................... 238
Parktronic switch ..................................................... 238
Sensors ...................................................................... 235
Warning indicators .................................................. 236
Parking brake ............................... 212, 214, 216, 231, 245
PA R K I N G B R A K E -
malfunction and warning messages ..................... 255
Power assistance ............................................................ 214
Power seats, front ............................................................. 42
Power windows ............................................................... 154
Blocking of rear door window operation ............... 155
Opening and closing ...................................................30
Synchronizing ........................................................... 156
Problems with your vehicle ............................................ 14
Product information .......................................................... 7

344 Index
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hints Car careIndex
RRadio
Audio Systems ............................................................. 97
Radio transmitters ......................................................... 186
Rain sensor ..................................................................... 123
Reading lamps rear compartment ............................... 160
Rear view mirrors ............................................................ 82
Antiglare night position ............................................. 82
Exterior ......................................................................... 83
Inside ............................................................................ 82
Parking position .......................................................... 85
Storing mirror positions in memory ........................ 84
Rear window defroster .................................................. 130
Rear window wiper/washer ......................................... 124
Rear-facing bench seat .................................................. 175
Remote control ................................................................. 27
Battery replacement ................................................. 304
REMOVE KEY -
malfunction and warning messages ......................259
Replacement keys
Obtaining ..................................................................... 25
Replacing bulbs .............................................................. 297
Replacing wiper blade insert .......................................308
Reporting Safety Defects ................................................ 15Residual engine heat utilization (REST) .................... 132
Roadside assistance ......................................................... 10
Roadside assistance call
See Tele Aid ............................................................... 188
Roof rack .......................................................................... 311
SSafety guidelines for the seat belt,
emergency tensioning retractor and airbag ...........75
Seat belts ...........................................................................57
Fastening ......................................................................59
Rear-facing bench seat ............................................... 61
Seat belt nonusage warning system .........................58
Unfastening .................................................................. 62
Warning lamp ........................................................... 248
Seat belts and integrated restraint system ..................57
Seat heater ........................................................................ 52
Vehicles with seat ventilation ................................... 54
Vehicles without seat ventilation ............................. 53
Seat ventilation ................................................................55
Seats ...................................................................................42
Memory function .........................................................45
Multicontour seat ........................................................ 51
Power seats front .........................................................42

345 Index
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hints Car careIndex Selective locking
Central locking system .............................................. 27
Service indicator
See Flexible service system (FSS) ...........................114
Setting the audio volume ...............................................113
Side marker lamp ..........................................................303
Sliding/pop-up roof ....................................................... 157
Emergency operation ...............................................307
Express opening ....................................................... 158
Opening and closing .................................................. 30
Synchronizing ........................................................... 158
Snow chains .................................................................... 219
SOS-call
See Tele Aid ............................................................... 188
Spare parts service ........................................................ 322
Spare wheel .................................................................... 277
Special settings (Automatic climate control) ............ 129
Split rear bench seat ..................................................... 169
SRS (Supplemental restraint system) ........................... 66
Indicator lamp ...........................................................246
SRS malfunction ......................................................... 68
Start lock-out .................................................................... 26
Starting and turning off the engine ............................202
STEERING GEAR OIL -
malfunction and warning messages ......................260
Steering lock ...................................................................200Steering wheel adjustment ............................................. 81
Storage compartments
Above ashtray in center console ............................. 164
Glove box .................................................................... 163
In center console ....................................................... 164
Stowing things in the vehicle ...................................... 177
Sun visors ........................................................................ 161
Supplemental restraint system (SRS) ........................... 66
Indicator lamp .......................................................... 246
SRS malfunction ..........................................................68
TTachometer ........................................................................ 91
Tailgate .............................................................................. 36
Technical data ................................................................ 325
Electrical system ...................................................... 326
Main dimensions ..................................................... 327
Rims and Tires ......................................................... 326
Weights ...................................................................... 326
Tele Aid ............................................................................ 188
Emergency calls ........................................................ 189
Information ................................................................ 193
Initiating an emergency call manually .................. 191
Roadside Assistance ................................................. 192