2002 MERCEDES-BENZ E WAGON door lock

181 Garage door opener
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Programming or reprogramming the integrated
remote control:
1. Turn electronic key in steering lock to position 1
or 2.
2. Hold the end of the hand-held transmitter of the
device you wish to train approximately 2 to 5 inches
(5 cm to 12 cm) away from the surface of the
integrated remote control located on the inside rear
view mirror, keeping the indicator lamp in view.
3. Using both hands, simultaneously push the hand-
held transmitter button and the desired integrated
remote control button. Do not release the buttons
until completing step 4.4. The indicator lamp on the integrated remote control
will flash, first slowly and then rapidly. When the
indicator lamp flashes rapidly, both buttons may be
released (the rapid flashing lamp indicates
successful programming of the new frequency
signal). To program the remaining two buttons,
follow steps 1 through 4.
Note:
If, after repeated attempts, you do not successfully
program the integrated remote control device to learn
the signal of the hand-held transmitter, the garage door
opener could be equipped with the “rolling code
feature”.

183 Garage door opener
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Operation of remote control:
1. Turn electronic key in steering lock to position 1
or 2.
2. Select and press the appropriate button to activate
the remote controlled device. The integrated remote
control transmitter continues to send the signal as
long as the button is pressed – up to 20 seconds.Erasing the remote control memory:
1. Turn electronic key in steering lock to position 1
or 2.
2. Simultaneously holding down the left and right side
buttons for approximately 20 seconds, or until the
control lamp blinks rapidly, will erase the codes of
all three channels.

188 Tele Aid
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Tele Aid (optional for Canada)
Important!
The initial activation of the Tele Aid system may only be
performed by completing the subscriber agreement and
placing an acquaintance call using the “SOS” button.
Failure to complete either of these steps will result in a
system that is not activated. If the system is not
activated the indicator lamp in the “SOS” button stays
on after turning electronic key in steering lock to
position 2 and the message “TELE AID – NOT
ACTIVATED” will be shown in the multifunction display
for approx. 10 seconds.
If you have any questions regarding activation, please
call the Response Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
(Te l ematic Alarm Identification on Demand)
The Tele Aid system consists of three types of response;
automatic and manual emergency, roadside assistance
and information.
The Tele Aid system is operational providing that the
vehicle’s battery is charged, properly connected, not
damaged and cellular and GPS coverage is available.The speaker volume of a Tele Aid call can be adjusted
when using the volume control on the multifunction
steering wheel, for raising press buttonæand for
lowering press buttonç.
To activate, press the “SOS” button, the Roadside
Assistance button• or the Information button¡,
depending on the type of response required.
Shortly after the completion of your Acquaintance Call,
you will receive a user ID and password via first call
mail. By visiting www.mbusa.com and selecting
“Tele Aid” (USA only), you will have access to account
information, remote door unlock, Info Services
* profile
and more.
* Optional – available only with COMAND System self-check
Initially, after turning the electronic key in steering lock
to position 2, malfunctions are detected and indicated
(the indicator lamps in the “SOS” button, the Roadside
Assistance button• and the Information
button¡ stay on longer than 10 seconds or do not
come on). The message “TELE AID – VISIT
WORKSHOP” appears for approx. 10 seconds in the
multifunction display.

196 Tele Aid
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Remote door unlock
In the case you have your vehicle locked unintentionally
(e.g. key inside vehicle), and no other key is available,
contact the Mercedes-Benz Response Center at
1-800-756-9018 (in the USA) or 1-888-923-8367 (in
Canada). You will be asked to provide your password
which you provided when you completed the subscriber
agreement.
Then return to your vehicle and pull tailgate recessed
handle for minimum of 20 seconds until the “SOS”
button is flashing. The message “EMERGENCY CALL -
CALL CONNECTED” appears in the multifunction
display.
As an alternative, you may unlock the vehicle via
Internet using the ID and password sent to you shortly
after the completion of your Acquaintance Call.
The Response Center will then unlock your vehicle with
the remote door unlocking feature.Notes:
The remote door unlock feature is available if the
relevant cellular phone network is available.
The SOS button will flash and the message
“EMERGENCY CALL – CALL CONNECTED” will appear
in the multifunction display to indicate receipt of the
door unlock command.
Once the vehicle is unlocked, a Response Center
specialist will attempt to establish voice contact with the
vehicle occupants.
If the tailgate recessed handle was pulled for more than
20 seconds before door unlock authorization was
received by the Response Center, you must wait
15 minutes before pulling the tailgate recessed handle
again.

201 Steering lock
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Important!
If the electronic key is left in the steering lock position 0
for an extended period of time, it can no longer be
turned in the lock. In this case, remove electronic key
from steering lock and reinsert.
Caution!
To prevent accelerated battery discharge and a possible
dead battery, always remove the electronic key from the
steering lock. Do not leave the electronic key in steering
lock position 0.Notes:
A warning sounds when the driver’s door is opened
while the electronic key is in steering lock position 1
or 0.
The steering lock can only be unlocked with the vehicle
battery properly charged and connected. See battery on
page 289 or jump starting on page 291.
With the engine at idle speed, the charging rate of the
alternator (output) is limited.
It is therefore recommended that you turn off
unnecessary electrical consumers while driving in
stop-and-go traffic. This precaution helps to avoid
draining of the battery.
Unnecessary strain on the battery and charging system
may be minimized by turning off the following power
consumers, for example:
Heated seats, rear window defroster. In addition, the
automatic climate air volume control should be set to
the lowest position.

259 Malfunction and warning messages
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hints Car care Index LIGHT SENSOR
With the electronic key removed and the driver’s door
open, a warning sounds and the message “SWITCH OFF
LIGHTS!” appears in the multifunction indicator if the
vehicle’s exterior lamps (except standing lamps) are not
switched off.REMOVE KEY
This message plus an audible alarm indicate that the
electronic key is in steering lock position 0 or 1, and the
driver’s door is open.
Line 1 Line 2
SWITCH OFF LIGHTS!
Line 1 Line 2
REMOVE KEY!
P54.30-3573-21

269 Fuses
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hintsCar care Index 5Auxiliary fuse box to left of exterior lamp switch
To again access, open door, pry off cover and
remove.Electrical outlet
The electrical outlet is located in the rear compartment
on the left side.
To gain access, flip cover up. If locked, first unlock by
inserting for instance a small coin and turning it to the
left.
Note:
The cover is lockable by inserting, for instance a small
coin and turning it to the right.
Maximum capacity: 180 W.
5
P82.00-2029-26

294 Towing the vehicle
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hintsCar care Index
Towing the vehicleImportant!
When towing the vehicle, please, note the following:
With the automatic central locking activated and the
electronic key in steering lock position 2, the vehicle
doors lock if the left front wheel as well as the right rear
wheel are turning at vehicle speeds of approximately
9 mph (15 km / h) or more.
To prevent the vehicle door locks from locking,
deactivate the automatic central locking.
The rear towing eye is located at the right, below the
bumper.
Wa r n i n g
Prior to towing the vehicle with all wheels on the
ground, make certain that the electronic key is in
steering lock position 2.If the electronic key is left in the steering lock
position 0 for an extended period of time, it can no
longer be turned in the lock. In this case, the
steering is locked. To unlock, remove electronic key
from steering lock and reinsert.