2002 MERCEDES-BENZ E WAGON automatic transmission

3 Contents
DrivingControl and operation
of radio transmitters ................ 186
The first 1 000 miles
(1 500 km) ................................. 187
Maintenance ................................... 187
Tele Aid ........................................... 188
Catalytic converter ........................ 198
Emission control ............................ 199
Steering lock ...................................200
Starting and turning
off the engine ............................202
Automatic transmission ...............203
Parking brake ................................. 212
Driving instructions ...................... 213
Drive sensibly - Save Fuel ......... 213
Drinking and Driving ................ 213
Pedals ........................................... 213
Power assistance ........................ 214
Brakes .......................................... 214
Driving off ................................... 215Parking ......................................... 216
Tires .............................................. 216
Snow chains ................................ 219
Winter driving instructions ...... 219
Block heater ................................ 221
Deep water .................................. 221
Passenger compartment ........... 221
Traveling abroad ........................ 221
Cruise control ................................ 222
Brake assist system
(BAS) .......................................... 225
Antilock brake system
(ABS) .......................................... 227
Four wheel electronic traction
system (4MATIC) ...................... 229
Electronic stability program
(ESP) ........................................... 230
Parking assist
(Parktronic) ............................... 234
What you should know
at the gas station ...................... 239
Check regularly and
before a long trip ...................... 241
Instrument cluster displayMalfunction and indicator lamps
in the instrument cluster .........244
On-board diagnostic system .....244
Check engine malfunction
indicator lamp .............................244
Brake warning lamp ..................245
Supplemental restraint system
(SRS) indicator lamp ..................246
Fuel reserve and fuel cap
placement warning ....................246
Electronic stability program
(ESP) — warning lamp ...............247
BAS / ESP malfunction
indicator lamp .............................247
ABS malfunction
indicator lamp .............................248
Seat belt warning lamp .............248
Malfunction and indicator lamp
in the center console ................249
AIRBAG OFF indicator lamp .....249

4 Contents
Malfunction and warning
messages in the
multifunction display ...............250
DISPLAY DEFECTIVE ................ 251
BATTERY / ALTERNATOR .........252
ABS-SYSTEM ...............................253
BRAKE ASSIST ...........................253
BRAKE LINING WEAR ..............254
BRAKE FLUID .............................254
PARKING BRAKE .......................255
ENGINE FAN ...............................255
COOLANT (coolant level) ..........256
COOLANT TEMP. ........................257
LIGHTING SYSTEM ....................258
LIGHT SENSOR ...........................259
REMOVE KEY .............................259
STEERING GEAR OIL .................260
ENGINE OIL LEVEL ................... 261
WASHER FLUID ..........................262
ELEC. STABIL. PROG.
(Electronic stability program) ..263
TELE AID .....................................263
Practical hintsFirst aid kit ..................................... 266
Fuses ............................................... 267
Electrical outlet ............................. 269
Hood ................................................ 270
Checking engine oil level ............. 273
Automatic transmission
fluid level ....................................274
Coolant level ....................................274
Adding coolant ........................... 275
Windshield and headlamp
washer system ...........................276
Windshield and headlamp
washer fluid mixing ratio .........276
Spare wheel, vehicle tools,
storage compartment ............... 277
Vehicle jack .................................... 278
Wheels ............................................ 279
Tire replacement ....................... 279
Rotating wheels ......................... 280
Spare wheel .................................... 281
Spare wheel bolts ...................... 281Changing wheels ...........................282
Tire inflation pressure ..................287
Battery .............................................289
Jump starting .................................. 291
Towing the vehicle .........................294
Transmission selector lever,
manually unlocking ..................296
Exterior lamps ................................297
Headlamp assembly ...................298
Taillamp assemblies .................. 301
Changing batteries
in the electronic main key ......304
Synchronizing
remote control ............................306
Emergency engine shut-down .....306
Emergency operation of
sliding / pop-up roof .................307
Manual release for
fuel filler flap .............................308
Replacing wiper blade insert .......308
Roof rack ..........................................311

185 Contents – Driving
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
DrivingControl and operation
of radio transmitters ................ 186
The first 1 000 miles
(1 500 km) ................................. 187
Maintenance ................................... 187
Tele Aid ........................................... 188
Catalytic converter ........................ 198
Emission control ............................ 199
Steering lock ...................................200
Starting and turning
off the engine ............................202
Automatic transmission ...............203
Parking brake ................................. 212Driving instructions .......................213
Drive sensibly - Save Fuel .........213
Drinking and Driving ................213
Pedals ...........................................213
Power assistance .........................214
Brakes ...........................................214
Driving off ....................................215
Parking ......................................... 216
Tires .............................................. 216
Snow chains ................................ 219
Winter driving instructions ...... 219
Block heater ................................ 221
Deep water .................................. 221
Passenger compartment ........... 221
Traveling abroad ........................ 221Cruise control .................................222
Brake assist system
(BAS) ...........................................225
Antilock brake system
(ABS) ...........................................227
Four wheel electronic traction
system (4MATIC) ......................229
Electronic stability program
(ESP) ...........................................230
Parking assist
(Parktronic) ................................234
What you should know
at the gas station .......................239
Check regularly and
before a long trip ...................... 241

194 Tele Aid
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
If the indicator lamp in the Information button¡ is
illuminated continuously and there was no voice
connection to the Response Center established, then the
Tele Aid system could not initiate an Information call
(e.g. the relevant cellular phone network is not
available). The message “INFO – CALL FAILED” appears
in the multifunction display.
Information calls can be terminated using the
ìbutton on the multifunction steering wheel.
Important!
If the indicator lamps do not start flashing after
pressing one of the buttons or remain illuminated (in
red) at any time, the Tele Aid system has detected a fault
or the service is not currently active, and may not
initiate a call. Visit your Mercedes-Benz Center and
have the system checked or contact the Response Center
at 1-800-756-9018 (in the USA) or 1-888-923-8367 (in
Canada) as soon as possible.Upgrade Signals
Tele Aid system processes calls using the following
priority.
•Automatic emergency – First priority
•Manual emergency – Second priority
•Roadside assistance – Third priority
•Information – Fourth priority
Should a higher priority call be initiated while you are
connected, an upgrade (alternating) tone will be heard,
and the appropriate indicator lamp will flash. If certain
information such as vehicle identification number or
customer information is not available, the operator may
need to retransmit. During this time you will hear a
chirp and voice contact will be interrupted. Voice
contact will resume once the retransmission is
completed. Once a call is concluded, a chirp will be
heard and the appropriate indicator lamp will stop
flashing. The COMAND system operation will resume
(only vehicles with COMAND).

203 Automatic transmission
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Automatic transmissionThe automatic transmission selects individual gears
automatically, dependent upon
•Selector lever position
•Program mode selector
•Accelerator position
•Vehicle speed
The gear shifting process is continuously adapted,
dependent on the driving style, the driving situation
and the road characteristics.
Important!
When parking the car or before working on the vehicle
with the engine running, firmly depress the parking
brake pedal and shift the selector lever into “P”.

204 Automatic transmission
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Driving
The selector lever is automatically locked while in
position “P”. To move the selector lever out of position
“P”, the service brake pedal must be firmly depressed
before the shift lock will release.
Shift selector lever to the desired position only when the
engine is idling normally and the service brake is
applied. Do not release the brake until ready to drive.
The vehicle may otherwise start creeping when the
selector lever is in drive or reverse position.Important!
After selecting any driving position from “N” or “P”,
wait a moment to allow the gear to fully engage before
accelerating, especially when the engine is cold.
Accelerator position
Partial throttle = early upshifting = normal acceleration
Full throttle = later upshifting = rapid acceleration
Kickdown (depressing the accelerator beyond full
throttle) = downshifting to a lower gear = maximum
acceleration. Once the desired speed is attained, ease up
on the accelerator — the transmission shifts up again.
Wa r n i n g !
It is dangerous to shift the selector lever out of “P”
or “N” if the engine speed is higher than idle speed.
If your foot is not firmly on the brake pedal, the
vehicle could accelerate quickly forward or in
reverse. You could lose control of the vehicle and
hit someone or something. Only shift into gear
when the engine is idling normally and when your
right foot is firmly on the brake pedal.

205 Automatic transmission
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Stopping
For brief stops, e.g. at traffic lights, leave the
transmission in gear and hold vehicle with the service
brake.
For longer stops with the engine idling, shift into “N”
or “P” and hold the vehicle with the service brake.
When stopping the vehicle on an uphill gradient, do not
hold it with the accelerator, use the brake. This avoids
unnecessary transmission heat build up.
Maneuvering
To maneuver in tight areas, e.g. when pulling into a
parking space, control the vehicle speed by gradually
releasing the brakes. Accelerate gently and never
abruptly step on the accelerator.
To rock a vehicle out of soft ground (mud or snow),
alternately shift from forward to reverse, while applying
slight partial throttle.
Rocking a vehicle free in this manner may cause the
ABS or traction system malfunction indicator lamp to
come on. Turn off and restart the engine to clear the
malfunction indication.
Wa r n i n g !
Getting out of your vehicle with the selector lever
not fully engaged in position “P” is dangerous.
Also, when parked on an incline, position “P” alone
may not prevent your vehicle from moving,
possibly hitting people or objects.Always set the parking brake in addition to shifting
to position “P”, see page 212 for parking brake. When parked on an incline, also turn front wheel
against curb.Wa r n i n g !
When leaving the vehicle always remove the key
from the steering lock, and lock the vehicle. Do not
leave children unattended in the vehicle, or with
access to an unlocked vehicle. Children could move
the gear selector lever from position “P”, which
could result in an accident or serious injury.

206 Automatic transmission
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Selector lever position
The current selector lever position is indicated in the
gear range indicator display. The automatic gear
shifting process can be adapted to specific operating
conditions using the selector lever.Park position
The park position is to be used when parking the
vehicle. Engage only with the vehicle stopped.
The park position is not intended to serve as a
brake when the vehicle is parked. Rather, the
driver should always use the parking brake in
addition to placing the selector lever in park to
secure the vehicle.
Note:
The electronic key can only be removed from the
steering lock with the selector lever in
position “P”. With the electronic key removed, the
selector lever is locked in position “P”.
With a malfunction in the vehicle’s electrical
system the selector lever could remain locked in
position “P”. To unlock the selector lever
manually, see page 296.
Reverse gear
Shift to reverse gear only with the vehicle
stopped.
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