2002 MERCEDES-BENZ E WAGON service indicator

2 Contents
Telephone ........................................ 100
Telephone book .......................... 100
Redialing ..................................... 102
Incoming call .............................. 104
Navigation system .......................... 105
Trip computer ................................. 106
Malfunction message memory .... 108
Individual settings ..........................110
Setting the audio volume ...............113
Flexible service system (FSS) .......114
Engine oil level indicator ...............117
Engine oil consumption .................118
Exterior lamp switch ......................119
Night security Illumination ......... 120
Headlamp cleaning system .......... 121
Combination switch ...................... 122
Rear window wiper / washer ....... 124
Hazard warning flasher switch ... 125
Automatic climate control ............ 126
Display and controls .................. 128
Basic setting ................................ 129
Special settings .......................... 129
Defogging windows .................... 129Defrosting ................................... 129
Rear window defroster ...............130
Air distribution ...........................130
Air volume ...................................130
Air recirculation ......................... 131
Dust filter ..................................... 131
Activated charcoal filter ............132
Residual engine
heat utilization ............................132
Front center console
compartment ventilation ...........133
Rear passenger compartment
adjustable air outlet ...................134
Audio and telephone,
operation .....................................135
Power windows ...............................154
Sliding / pop-up roof ......................157
Interior lighting ..............................159
Entrance lamps,
exit lamps in doors ....................159
Reading lamps
rear compartment ......................160
Sun visors ........................................ 161Illuminated vanity mirrors ........... 161
Interior ............................................ 162
Armrest, rear bench ...................... 162
Cup holder
in rear bench armrest .............. 162
Glove box ......................................... 163
Cup holder and coin holder
in glove box lid ........................... 163
Storage compartment above
ashtray in center console ........ 164
Storage compartments
in center console ....................... 164
Cup holder in center console ....... 165
Ashtrays .......................................... 166
Lighter ............................................. 168
Split rear bench seat ..................... 169
Rear-facing bench seat .................. 175
Loading instructions ..................... 177
Cargo tie-down rings ..................... 178
Parcel net
in front passenger footwell ..... 179
Cellular telephone ......................... 179
Garage door opener ....................... 180

22 Contents – Operation
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
OperationVehicle keys ...................................... 24
Start lock-out .................................... 26
General notes on the
central locking system ............... 26
Central locking system ................... 27
Radio frequency and
infrared remote control ............... 27
Opening and closing windows
and sliding/pop-up roof
from outside .................................. 30
Panic button .................................. 31
Mechanical keys ........................... 31
Doors .................................................. 32
Central locking switch .................... 34
Automatic central locking .............. 35
Emergency unlocking
in case of accident ...................... 35
Tailgate .............................................. 36
Antitheft alarm system ................... 39
Tow-away alarm ................................ 41
Power seats front ............................. 42
Front seat head restraints .............. 48Rear seat head restraints ............... 49
Multicontour seat .............................51
Seat heater ........................................ 52
Seat ventilation ................................ 55
Seat belts and
integrated restraint system ....... 57
Seat belts .......................................... 57
Seat belt nonusage
warning system .......................... 58
BabySmart
TM airbag
deactivation system ................... 65
Self-test BabySmart
TM without
special child seat installed ......... 65
Supplemental restraint system
(SRS) ............................................. 66
Emergency tensioning retractor
(ETR) ............................................. 67
Airbags .............................................. 68
Safety guidelines for the seat belt,
emergency tensioning retractor
and airbag .................................... 75
Infant and child
restraint systems ........................ 77
Steering wheel adjustment .............81
Rear view mirrors ........................... 82Instrument cluster ........................... 86
Multifunction steering wheel,
multifunction display ................. 92
Trip and main odometer, FSS
and engine oil level display ....... 96
Audio systems .................................. 97
Radio .............................................. 97
CD player ....................................... 98
Cassette player ............................. 99
Telephone ........................................ 100
Telephone book .......................... 100
Redialing ..................................... 102
Incoming call .............................. 104
Navigation system .......................... 105
Trip computer ................................. 106
Malfunction message memory .... 108
Individual settings ..........................110
Setting the audio volume ..............113
Flexible service system (FSS) .......114
Engine oil level indicator ...............117
Engine oil consumption .................118
Exterior lamp switch ......................119
Night security Illumination ......... 120
Headlamp cleaning system .......... 121

93 Multifunction steering wheel, multifunction display
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Depending on your vehicle’s equipment, you may use
the buttons on the multifunction steering wheel to call
up, control and set the following systems in the
multifunction display:
1Trip odometer and main odometer, see page 96
Vehicle speed, see page 96
Flexible service system (FSS), see page 114
Engine oil level indicator, see page 117
2Audio systems, see page 97
Radio, see page 97
CD player (optional), see page 98
Cassette player, see page 99
3Navigation system (optional), see page 105
4Malfunction message memory, see page 108
5Individual settings, see page 110
6Trip computer, see page 106
After start
After reset
Fuel tank content
7Telephone (if so equipped), see page 100Press the è or ÿ button repeatedly until the
required system is displayed.
Pressing the è button advances the display to the
next system.
Pressing the ÿ button returns the display to the
previous system.
You may call up additional displays within some of these
categories by pressing the j or k button.
Wa r n i n g !
A driver’s attention to the road must always be his /
her primary focus when driving. For your safety and the safety of others, selecting
features through the multifunction steering wheel
should only be done by the driver when traffic and
road conditions permit it to be done safely.
Programming individual settings in the system can
only be made while the vehicle is at standstill.

96 Multifunction steering wheel, multifunction display
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Trip and main odometer, vehicle speed,
FSS and engine oil level display1Trip odometer and main odometer
See page 88 for instructions on resetting the trip
odometer.
2Vehicle speed
3FSS (Flexible service system), see page 111.
4Engine oil level indicator, see page 114.
Press è or ÿ button repeatedly until the trip
odometer and main odometer display (1) appears.
Press the j or k button repeatedly until the
required display (2, 3, 4, 1) appears.
Pressing the è or ÿ button displays the next or
previous system.

114 Flexible service system
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Flexible service system (FSS)
(service indicator)
The FSS permits a flexible service schedule that is
directly related to the operating conditions of the
vehicle.
The symbol 9 or ½ appears together with a
message in the multifunction indicator prior to the next
suggested service.
Depending on operating conditions throughout the year,
the next service is calculated and displayed in days or
distance remaining.The message is displayed for approximately 10 seconds
when turning the electronic key in steering lock to
position 2, or while driving when reaching the service
warning threshold.
The symbols and messages indicate the type of service
to be performed:
9Service A
½Service B
One of the following messages will appear in the display
(e.g. Service A):
“SERVICE A – IN xx DAYS”
“SERVICE A – IN xx MILES” (Canada: KM)
“SERVICE A – EXCEEDED BY xx DAYS”
“SERVICE A – EXCEEDED BY xx MILES” (Canada: KM)
“SERVICE A – DUE NOW”
The next service due date is displayed either in days or
in miles, depending on your driving style.
Once the suggested service term has passed, the symbol
and message appear for approximately 30 seconds and
a signal sounds every time when turning the electronic
key in steering lock to position 2.
10
0
406080
60
40
mph
20km/h
20100
120
140160
80
100
180
200
220
240 160 120 140

115 Flexible service system
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index The service indicator disappears automatically after
30 seconds or if buttonJon the instrument cluster is
pressed.
Calling up service indicator manually:
Turn the electronic key in steering lock to position
1or2.
Call up the trip odometer and main odometer by
pressing button è or ÿ on the multifunction
steering wheel until the display appears. See page 96.
Press button j or k until the FSS indicator
appears.
Pressing the è or ÿ button displays the next or
previous system.
Important!
The FSS indicator is not an engine oil level indicator.
See page 117 for engine oil level indicator.Note:
When disconnecting vehicle battery for one or more
days at a time, such days will not be counted. Any such
days not counted by the FSS can be added by your
Mercedes-Benz Center.
The interval between services is determined by the type
of driving for which the vehicle is used. For example,
driving at extreme speeds, and cold starts combined
with short distance driving in which the engine does not
reach operating normal temperature, reduce the interval
between services.

116 Flexible service system
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Following a completed A or B service the Mercedes-Benz
Center sets the counter mileage to 10 000 miles
(Canada: 15 000 km).
The counter can also be set by any individual. To do so:
Turn the electronic key in steering lock to position 2.
To call up the trip odometer and main odometer, press
button è or ÿ on the multifunction steering
wheel until the display appears. See page 96.
Press button j or k until the FSS indicator
appears.
Press buttonJon the instrument cluster for
approximately 4 seconds.The multifunction display will show the question:
“DO YOU WANT TO RESET – SERVICE INTERVAL? –
CONFIRM BY – PRESSING R”
Press button J on the instrument cluster again for
approximately 4 seconds, and hold until a signal
sounds. The message “SERVICE INTERVAL HAS BEEN
RESET” appears in the multifunction display.
The new service indicator is displayed with the reset
distance of 10 000 miles (Canada 15 000 km).
If the FSS counter was inadvertently reset, have a
Mercedes-Benz Center correct it.
However you choose to set your reference numbers, the
scheduled services as posted in the Service Booklet
must be followed to properly care for your vehicle.

188 Tele Aid
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Tele Aid (optional for Canada)
Important!
The initial activation of the Tele Aid system may only be
performed by completing the subscriber agreement and
placing an acquaintance call using the “SOS” button.
Failure to complete either of these steps will result in a
system that is not activated. If the system is not
activated the indicator lamp in the “SOS” button stays
on after turning electronic key in steering lock to
position 2 and the message “TELE AID – NOT
ACTIVATED” will be shown in the multifunction display
for approx. 10 seconds.
If you have any questions regarding activation, please
call the Response Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
(Te l ematic Alarm Identification on Demand)
The Tele Aid system consists of three types of response;
automatic and manual emergency, roadside assistance
and information.
The Tele Aid system is operational providing that the
vehicle’s battery is charged, properly connected, not
damaged and cellular and GPS coverage is available.The speaker volume of a Tele Aid call can be adjusted
when using the volume control on the multifunction
steering wheel, for raising press buttonæand for
lowering press buttonç.
To activate, press the “SOS” button, the Roadside
Assistance button• or the Information button¡,
depending on the type of response required.
Shortly after the completion of your Acquaintance Call,
you will receive a user ID and password via first call
mail. By visiting www.mbusa.com and selecting
“Tele Aid” (USA only), you will have access to account
information, remote door unlock, Info Services
* profile
and more.
* Optional – available only with COMAND System self-check
Initially, after turning the electronic key in steering lock
to position 2, malfunctions are detected and indicated
(the indicator lamps in the “SOS” button, the Roadside
Assistance button• and the Information
button¡ stay on longer than 10 seconds or do not
come on). The message “TELE AID – VISIT
WORKSHOP” appears for approx. 10 seconds in the
multifunction display.