2002 MERCEDES-BENZ CL55AMG steering

216 Tele Aid
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Tele Aid
Important!
The initial activation of the Tele Aid system may only be
performed by completing the subscriber agreement and
placing an acquaintance call using the “SOS” button.
Failure to complete either of these steps will result in a
system that is not activated. If the system is not
activated the indicator lamp in the “SOS” button stays
on after turning electronic key in starter switch to
position 2 (vehicles with KEYLESS-GO:
operating position, see page 230) and the message
“TELE AID – NOT ACTIVATED” will be shown in the
multifunction display for approx. 10 seconds.
If you have any questions regarding activation, please
call the Response Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
(Te l ematic Alarm Identification on Demand)
The Tele Aid system consists of three types of response;
automatic and manual emergency, roadside assistance
and information.
The Tele Aid system is operational providing that the
vehicle’s battery is charged, properly connected, not
damaged and cellular and GPS coverage is available.The speaker volume of a Tele Aid call can be adjusted
when using the volume control on the multifunction
steering wheel, for raising press buttonæ and for
lowering press buttonç.
To activate, press the “SOS” button, the Roadside
Assistance button or the Information button¡,
depending on the type of response required.
Shortly after the completion of your Acquaintance Call,
you will receive a user ID and password via first call
mail. By visiting www.mbusa.com and selecting
“Tele Aid” (USA only), you will have access to account
information, remote door unlock, Info Services* profile
and more.
* Optional System self-check
Initially, after turning the electronic key in starter
switch to position 2, malfunctions are detected and
indicated (the indicator lamps in the “SOS” button, the
Roadside Assistance button and the Information
button¡ stay on longer than 10 seconds or do not
come on). The message “TELE AID – VISIT
WORKSHOP” appears for approx. 10 seconds in the
multifunction display.
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221 Tele Aid
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Notes:
The indicator lamp in the Roadside Assistance
button remains illuminated in red for approx.
10 seconds during the system self-check after turning
electronic key in starter switch to position 2 (together
with the “SOS” button and the Information
button¡).
See system self-check on page 216 when the indicator
lamp does not light up in red or stays on longer than
approximately 10 seconds.
If the indicator lamp in the Roadside Assistance
button is illuminated continuously and there was
no voice connection to the Response Center established,
then the Tele Aid system could not initiate an Roadside
Assistance call (e.g. the relevant cellular phone network
is not available). The message “ROADSIDE
ASSISTANCE – CALL FAILED” appears in the
multifunction display.
Roadside Assistance calls can be terminated using the
ìbutton on the multifunction steering wheel.Information button ¡
Located below the center armrest cover is the
Information button¡. Pressing and holding the
button (for longer than 2 seconds) will initiate a call to
the Customer Assistance Center. The button will flash
while the call is in progress. The message “INFO –
CONNECTING CALL” will appear in the multifunction
display. When the connection is established, the
message “INFO – CALL CONNECTED” appears in the
multifunction display. The Tele Aid system will transmit
data generating the vehicle identification number,
model, color and location (subject to availability of
cellular and GPS signals).
A voice connection between the Customer Assistance
Center representative and the occupants of the vehicle
will be established. When a voice connection is
established the audio system mutes and the message
“TELE AID – INFO CALL ACTIVE” appears in the
multifunction display. Information regarding the
operation of your vehicle, the nearest Mercedes-Benz
Center or Mercedes-Benz USA products and services is
ava i l ab le to yo u .
For more details concerning Tele Aid, please visit
www.mbusa.com and use your ID and password, sent to
you separately, to learn more (USA only).
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222 Tele Aid
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Notes:
The indicator lamp in the Information button¡
remains illuminated in red for approx. 10 seconds
during the system self-check after turning electronic
key in starter switch to position 2 (together with the
“SOS” button and the Roadside Assistance button).
See system self-check on page 216 when the indicator
lamp does not light up in red or stays on longer than
approximately 10 seconds.
If the indicator lamp in the Information button¡ is
illuminated continuously and there was no voice
connection to the Response Center established, then the
Tele Aid system could not initiate an Information call
(e.g. the relevant cellular phone network is not
available). The message “info – CALL FAILED” appears
in the multifunction display.
Information calls can be terminated using the
ìbutton on the multifunction steering wheel.Important!
If the indicator lamps do not start flashing after
pressing one of the buttons or remain illuminated (in
red) at any time, the Tele Aid system has detected a fault
or the service is not currently active, and may not
initiate a call. Visit your Mercedes-Benz Center and
have the system checked or contact the Response Center
at 1-800-756-9018 (in the USA) or 1-888-923-8367 (in
Canada) as soon as possible.
Upgrade Signals
Tele Aid system processes calls using the following
priority.
•Automatic emergency – First priority
•Manual emergency – Second priority
•Roadside assistance – Third priority
•Information – Fourth priority
Should a higher priority call be initiated while you are
connected, an upgrade (alternating) tone will be heard,
and the appropriate indicator lamp will flash. If certain
information such as vehicle identification number or
customer information is not available, the operator may
need to retransmit.
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223 Tele Aid
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index During this time you will hear a chirp and voice contact
will be interrupted. Voice contact will resume once the
retransmission is completed. Once a call is concluded, a
chirp will be heard and the appropriate indicator lamp
will stop flashing. The COMAND system operation will
resume.
Important!
If the indicator lamp continues to flash or the system
does not reset, contact the Response Center at
1-800-756-9018 (in the USA) or 1-888-923-8367 (in
Canada), or Mercedes-Benz Customer Assistance at
1-800-FOR-MERCedes (1-800-367-6372) in the USA or
Customer Service at 1-800-387-0100 in Canada.Notes:
The indicator lamp in the respective button flashes until
the call is concluded. Calls can only be terminated by a
Response Center or Customer Assistance Center
representative except Roadside Assistance and
Information calls, which can also be terminated by
pressing ìbutton on the multifunction steering
wheel.
When a Tele Aid call has been initiated, the COMAND
system audio is muted and the selected mode (radio,
tape or CD) pauses. The optional cellular phone (if
installed) switches off. If you must use this phone, the
vehicle must be parked. Disconnect the coiled cord and
place the call. The navigation system (if engaged) will
continue to run. The display in the instrument cluster is
available for use and spoken commands are only
available by pressing the RPT button on the COMAND
unit. A pop-up window will appear in the COMAND
display to indicate that a Tele Aid call is in progress.
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246 Driving instructions
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Power assistance
BrakesExcessive use of salt and other snow melting chemicals
spread on roads during the winter months may cause a
build up of moisture or residue to form on the braking
components. This build up or residue could cause light
corrosion of the braking components if the vehicle is
parked with the brakes cold. Apply steady and even
braking pressure when stopping the vehicle to warm up
and dry the brake components.
Important!
Please pay attention to the function of the brake assist
system (BAS), see page 275.
The condition of the parking brake system is checked
each time the vehicle is in the shop for the required
maintenance service at an authorized Mercedes-Benz
Center.
If the parking brake is released and the brake warning
lamp in the instrument cluster stays on, the brake fluid
level in the reservoir is too low.
Brake pad wear or a leak in the system may be the
reason for low brake fluid in the reservoir.
Have the brake system inspected at an authorized
Mercedes-Benz Center immediately.
Wa r n i n g !
When the engine is not running, the brake and
steering systems are without power assistance.
Under these circumstances, a much greater effort is
necessary to stop or steer the vehicle.Wa r n i n g !
After driving in heavy rain for some time without
applying the brakes or through water deep enough
to wet brake components or salty road conditions,
the first braking action may be somewhat reduced
and increased pedal pressure may be necessary to
obtain expected braking effect. Be sure to maintain
a safe distance from vehicles in front.Resting your foot on the brake pedal will cause
excessive and premature wear of the brake pads.It can also result in the brakes overheating thereby
significantly reducing their effectiveness. It may
not be possible to stop the vehicle in sufficient time
to avoid an accident.
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252 Driving instructions
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Winter driving instructions
The most important rule for slippery or icy roads is to
drive sensibly and to avoid abrupt acceleration, braking
and steering maneuvers. Do not use the cruise control
system under such conditions.
When the vehicle is in danger of skidding, move
selector lever to position “N”. Try to keep the vehicle
under control by corrective steering action.
Road salts and chemicals can adversely affect braking
efficiency. Increased pedal force may become necessary
to produce the normal brake effect. We therefore
recommend depressing the brake pedal periodically
when traveling at length on salt-strewn roads. This can
bring road salt impaired braking efficiency back to
normal. A prerequisite is, however, that this be done
without endangering other drivers on the road.If the vehicle is parked af ter being driven on salt treated
roads, the braking ef f iciency should be tested as soon as
possible after driving is resumed while observing the
safety rules in the previous paragraph.
Wa r n i n g !
If the vehicle becomes stuck in snow, make sure
that snow is kept clear of the exhaust pipe and
from around the vehicle with engine running.
O t h e rw i s e , d e a d ly c a r b o n m o n ox i d e ( CO ) ga s e s m ay
enter vehicle interior resulting in unconsciousness
and death.To assure sufficient fresh air ventilation, open a
window slightly on the side of the vehicle not
facing the wind.
J_OM_215.book Seite 252 Mittwoch, 30. Mai 2001 2:01 14

259 Driving systems
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Distronic (DTR)
(optional)
When activated the Distronic system increases driving
convenience, for example over long distances, as it
automatically maintains a speed set by the driver by
actively regulating the throttle setting. It also maintains
within certain limitations a preset distance to a vehicle
ahead.
With Distronic switched off, the multifunction display
continues to show the distance to the vehicle ahead, if
so selected, see page 273.
The distance warning function can be activated
separately, see page 270.
In Distronic mode, if the distance sensor detects a
slower moving vehicle directly ahead, your vehicle
speed will be reduced to the extent permitted by
r educ ed t hrottle and up to 20 % of ve hi cle b rakin g p ower,
so that you follow that vehicle at a preset distance, see
page 271.
Maximum range of detection is approximately 500 ft.
(150 m).Any given speed between 25 mph (Canada: 40 km/h)
and 110 mph (Canada: 180 km/h) can be maintained
with the Distronic by operating the control lever on the
steering column.
Wa r n i n g !
Distronic is a convenience system, its speed
adjustment reduction capability is intended to
make cruise control more effective and usable
when traffic speeds vary. It is not, however,
i nten ded to nor d oes i t repla c e the n eed for extrem e
care. The responsibility for the vehicle speed and
the distance to the vehicle ahead, including most
importantly brake operation to assure safe stopping
distance, rests always with the driver.
Distronic cannot take street and traffic conditions
into account.Wa r n i n g !
Distronic requires familiarity with its operational
characteristics. We strongly recommend that you
review the following information carefully before
operating the system.
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267 Driving systems
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Additional driving hints
Important!
When starting the engine, Distronic goes through an
initialization and self-test phase – this can take up to
2minutes.
The most likely cause for a malfunctioning system is a
by a dirty sensor (located behind the hood grille),
especially at times of snow and ice or heavy rain. In
such a case, Distronic will switch off, and the message
“DISTRONIC – CLEAN SENSOR!” appears in the
multifunction display.
For cleaning and care of the Distronic sensor see
page 384.
Restart the engine after cleaning the sensor.
The following are some sample situations which may
influence the functions of Distronic.
Wa r n i n g !
Distronic works to maintain the speed selected by
the driver unless a moving obstacle proceeding
directly ahead of it in the same travel direction is
detected (e.g. following another vehicle ahead at a
distance set by Distronic). This means that:• your vehicle can pass another vehicle after you
change lanes,• while in a sharp turn or if the vehicle in front
is in a sharp turn, Distronic could lose sight of
a vehicle traveling in front of it, then your
vehicle could accelerate to the previously
selected speed.Distronic regulates only the distance between your
vehicle and those directly ahead, but does not
register stationary objects in the roadway, e.g.:
• a stopped vehicle in a traffic jam.
• a disabled vehicle.
• an oncoming vehicle.
The driver must always be on the alert and observe
all traffic and intercede with steering and braking
inputs as necessary.Wa r n i n g !
Distronic should not be used in snowy or icy road
conditions.
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