2002 MERCEDES-BENZ C320 WAGON Owner's Manual

14 Introduction
Problems with your vehicle
If you should experience a problem with your vehicle, particularly one that you believe may affect
its safe operation, we urge you to immediately contact your authorized Mercedes-Benz Center to
have the problem diagnosed and corrected if required. If the matter is not handled to your
satisfaction, please discuss the problem with the Mercedes-Benz Center management, or if
necessary contact us at the following addresses:
In the USA: Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada: Customer Relations Department
Mercedes-Benz Canada, Inc.
849 Eglinton Avenue East
Toronto, Ontario, M4G 2L5
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15 Introduction
For the USA only:
The following text is published as required of manufacturers under Title 49, Code of U.S. Federal Regulations,
Part 575 pursuant to the “National Traffic and Motor Vehicle Safety Act of 1966”.Reporting Safety Defects
If you believe that your vehicle has a defect which could cause a crash or could cause injury or
death, you should immediately inform the National Highway Traffic Safety Administration
(NHTSA) in addition to notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety
defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA
cannot become involved in individual problems between you, your dealer, or Mercedes-Benz USA,
LLC.
To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1-888-327-4236
or write to: NHTSA, U.S. Department of Transportation, Washington, D.C. 20590. You can also
obtain other information about motor vehicle safety from the Hotline.
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17 Contents - Instruments and controls
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hints Car care Index
Instruments and controlsInstruments and controls ............... 18
Door control panel ....................... 20
Overhead control panel ............... 21
Dashboard ..................................... 22
Center console .............................. 24
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18 Instruments and controls
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hints Car care Index
Instruments and controls
P68.10-2583-29
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19 Instruments and controls
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hints Car care Index 1Door control panel, see page 20
2Overhead control panel, see page 213Dashboard, see page 22
4Center console, see page 24
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20 Instruments and controls
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hints Car care Index
Door control panel1Door handle, pull to open, see page 36
2Memory function (for storing seat, steering wheel
and exterior rear view mirror settings), see page 89
3Front seat adjustment switch, see page 46
4Steering wheel adjustment switch, see page 83
5Power window switch, see page 185
6Switch for rear door window override, see page 185
and 187
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21 Instruments and controls
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hints Car care Index Overhead control panel1Interior lighting, see page 191
2Tele Aid cover (emergency call system), see
page 228
3Sliding / pop-up roof, see page 188
4Hands-free microphone for Tele Aid and optional
telephone with voice recognition system
5Rear view mirror, see page 84
6Garage door opener, see page 221
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