2002 MERCEDES-BENZ C320 WAGON remote start

43 Antitheft alarm system
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Antitheft alarm system
1Indicator lamp in switch located in center console
The antitheft alarm is automatically armed or disarmed
with the remote control by locking or unlocking the
vehicle.
The antitheft alarm is armed within approximately
10 seconds after locking the vehicle.
A blinking lamp (1) indicates that the alarm is armed.Operation:
Once the alarm system has been armed, the exterior
vehicle lamps will flash and an alarm will sound when
someone:
•opens a door,
•opens the tailgate,
•opens the hood,
•attempts to raise the vehicle.
The alarm will last approximately 3 minutes in form of
flashing exterior lamps. At the same time an alarm will
sound for 30 seconds. The alarm will stay on even if the
activating element (a door, for example) is immediately
closed. If the alarm stays on for more than 20 seconds,
an emergency call is initiated automatically. See Tele
Aid on page 228.
Notes:
When you unlock the driver’s door with the mechanical
key, the exterior lamps will flash and the alarm will
sound.
To cancel the alarm, insert the electronic key in the
starter switch or press buttonŒ or‹ on the
electronic key.
P54.25-2500-26
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222 Garage door opener
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
For operation in the USA only: This device complies
with Part 15 of the FCC Rules. Operation is subject to
the following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received,
including interference that may cause undesired
operation.
Any unauthorized modification to this device could void
the user’s authority to operate the equipment.Programming or reprogramming the integrated
remote control:
1. Turn electronic key in starter switch to position 1
or 2.
2. Hold the end of the hand-held transmitter of the
device you wish to train approximately 2 to 5 inches
(5 cm to 12 cm) away from the surface of the
integrated remote control located on the inside rear
view mirror, keeping the indicator lamp in view.
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224 Garage door opener
Te ch n i c a l
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and controlsOperationDrivingInstrument
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3. Firmly press and release the programmed
integrated remote control transmit button. Press
and release same button a second time to complete
the training process. (Some garage door openers
may required you to do this procedure a third time
to complete the training.)
4. Confirm the garage door operation by pressing the
programmed button on the integrated remote
control transmitter.
Canadian programming:
During programming, your hand-held transmitter may
automatically stop transmitting. Continue to press and
hold the integrated remote control transmitter button
(note steps 2 through 4 in the “Programming” portion)
while you press and re-press (“cycle”) your hand-held
transmitter every two seconds until the frequency
signal has been learned. The indicator lamp will flash
slowly and then rapidly after several seconds upon
successful training.Operation of remote control:
1. Turn electronic key in starter switch to position 1
or 2.
2. Select and press the appropriate button to activate
the remote control device. The integrated remote
control transmitter continues to send the signal as
long as the button is pressed – up to 20 seconds.
Erasing the remote control memory:
1. Turn electronic key in starter switch to position 1
or 2.
2. Simultaneously holding down the left and right side
buttons for approximately 20 seconds, or until the
control lamp blink rapidly, will erase the codes of all
three channels.
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228 Tele Aid
Te ch n i c a l
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and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Tele Aid
Important!
The initial activation of the Tele Aid system may only be
performed by completing the subscriber agreement and
placing an acquaintance call using the “SOS” button.
Failure to complete either of these steps will result in a
system that is not activated. If the system is not
activated the indicator lamp in the “SOS” button stays
on after turning electronic key in starter switch to
position 2 and the message “TELE AID – NOT
ACTIVATED” will be shown in the multifunction display
for approx. 10 seconds.
If you have any questions regarding activation, please
call the Response Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
(Te l ematic Alarm Identification on Demand)
The Tele Aid system consists of three types of response;
automatic and manual emergency, roadside assistance
and information.
The Tele Aid system is operational providing that the
vehicle’s battery is charged, properly connected, not
damaged and cellular and GPS coverage is available.The speaker volume of a Tele Aid call can be adjusted
when using the volume control on the multifunction
steering wheel, for raising press buttonæ and for
lowering press buttonç.
To activate, press the “SOS” button, the Roadside
Assistance button or the Information button¡,
depending on the type of response required.
Shortly after the completion of your Acquaintance Call,
you will receive a user ID and password via first call
mail. By visiting www.mbusa.com and selecting “Tele
Aid” (USA only), you will have access to account
information, remote door unlock, Info Services
* profile
and more.
* Optional (available only with COMAND)System self-check
Initially, after turning the electronic key in starter
switch to position 2, malfunctions are detected and
indicated (the indicator lamps in the “SOS” button, the
Roadside Assistance button and the Information
button¡ stay on longer than 10 seconds or do not
come on). The message “TELE AID – VISIT
WORKSHOP” appears for approx. 10 seconds in the
multifunction display.
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232 Tele Aid
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and controlsOperationDrivingInstrument
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Roadside Assistance button 
Located below the center armrest cover is the Roadside
Assistance button. Pressing and holding the
button (for longer than 2 seconds) will initiate a call to a
Mercedes-Benz Roadside Assistance dispatcher. The
button will flash while the call is in progress. The
message “ROADSIDE ASSISTANCE – CONNECTING
CALL” will appear in the multifunction display. When
the connection is established, the message “ROADSIDE
ASSISTANCE – CALL CONNECTED” appears in the
multifunction display. The Tele Aid system will transmit
data generating the vehicle identification number,
model, color and location (subject to availability of
cellular and GPS signals).A voice connection between the Roadside Assistance
dispatcher and the occupants of the vehicle will be
established. When a voice connection is established the
audio system mutes and the message “TELE AID –
ROADSIDE ASSISTANCE CALL ACTIVE” appears in the
multifunction display. The nature of the need for
assistance can then be described. The Mercedes-Benz
Roadside assistance dispatcher will either dispatch a
qualified Mercedes-Benz technician or arrange to tow
your vehicle to the nearest Mercedes-Benz Center.
For services such as labor and/or towing charges may
apply. Refer to the Roadside Assistance manual for more
information.
These programs are only available in the USA:
•S ign an d Drive s erv ices : Ser vices such as jump start,
a few gallons of fuel or the replacement of a flat tire
with the vehicle spare tire are obtainable,
•Remote Vehicle Diagnostics: This function permits
the Mercedes-Benz Roadside Assistance dispatcher
to download malfunction codes and actual vehicle
data.
Wa r n i n g !
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle, vehicle in
a dangerous road location), please do not wait for
voice contact after you have pressed the emergency
button. Carefully leave the vehicle and move to a
safe location. The Response Center will
automatically contact local emergency officials
with the vehicle’s approximate location if they
rec eive a n a utom at ic “SO S” si gna l a nd ca nn ot ma ke
voice contact with the vehicle occupants.
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305 Contents - Practical hints
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hintsCar care Index
Practical hintsFirst aid kit .....................................306
Stowing things in the vehicle ......307
Fuses ................................................307
Hood ................................................. 311
Adding engine oil .......................... 314
Automatic transmission
fluid level ................................... 315
Coolant level ................................... 315
Adding coolant ........................... 316
Windshield and headlamp
washer system ........................... 316Spare wheel,
storage compartment ................ 318
Vehicle tools .................................... 319
Vehicle jack .................................... 320
Wheels ............................................ 321
Tire replacement ....................... 321
Rotating wheels ......................... 322
Spare wheel .................................... 323
Spare wheel bolts ...................... 323
Changing wheels ........................... 324
Tire inflation pressure ................. 329
Battery ............................................. 330
Jump starting ................................. 332Towing the vehicle .........................335
Transmission selector lever,
manually unlocking ...................338
Exterior lamps ................................339
Replacing bulbs ..........................339
Standby bulb function ...................345
Changing batteries in the
electronic main key ..................346
Synchronizing
remote control ............................348
Emergency engine shut-down .....348
Fuel filler flap, manual release ...349
Replacing wiper blade insert ....... 351
Roof rack .........................................352
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348 Emergency engine shut-down
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hintsCar care Index
Important!
Batteries contain materials that can harm the
environment if disposed of improperly. Recycling of
batteries is the preferred method of disposal. For
disposal, please follow manufacturer’s recommendation
on battery package.
Replacement Battery:
Lithium, type CR 2025 or equivalent.
Synchronizing remote control
The remote control may have to be resynchronized, if
the vehicle cannot be locked or unlocked.
To synchronize insert electronic key in starter switch.
The remote control should once again be operational.Emergency engine shut-down
If the engine can no longer be stopped using the
electronic key, the engine can be turned of f by removing
two fuses.
For easy removal of fuses use the fuse extractor (located
in the auxiliary fuse box in cargo area behind left trim
panel) to pull out the fuses marked on the fuse chart as
“ENGINE EMERGENCY OFF”.
The fuse chart is located in the fuse box in the
passenger compartment.
For fuses see page 307.
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380 Index
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hints Car careIndex
Information call
See Tele Aid ............................................................... 228
Instrument cluster ........................................................... 92
Instruments and controls ............................................... 18
Center console ............................................................. 24
Dashboard .................................................................... 22
Door control panel ...................................................... 20
Overhead control panel .............................................. 21
Interior ............................................................................ 194
Interior lighting ............................................................. 191
JJack ................................................................................... 320
Jump starting ..................................................................332KKeys, changing battery ................................................. 346
Keys, vehicle ..................................................................... 28
LLamps, exterior
Side marker lamp, front .......................................... 344
Lighter ............................................................................ 202
Loading instructions ...................................................... 217
Locator lighting .............................................................. 141
Locking the vehicle with remote control ..................... 33
Low beams
See Exterior lamps ................................................... 339MMaintenance .................................................................. 227
Malfunction and warning messages
STEERING GEAR OIL ............................................... 296
Malfunction/warning message memory .................... 113
Mechanical key .......................................................... 28, 35
Memory function ............................................................. 89
Mirror, exterior, parking position,
front passenger side ...................................................86
Multicontour seat ............................................................. 51
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