2002 MERCEDES-BENZ C320 WAGON emergency towing

5 ContentsELEC. STABIL. PROG.
(Electronic stability program) ..292
COOLANT
(coolant level) .............................293
COOLANT
(coolant temperature) ................294
ENGINE OIL LEVEL ...................295
STEERING GEAR OIL .................296
LIGHTING SYSTEM ....................297
LAMP SENSOR ...........................299
DOOR ............................................299
TRUNK OPEN .............................300
HOOD ...........................................300
TELEPHONE – FUNCTION ....... 301
TELE AID ..................................... 301
WASHER FLUID ..........................302
RESTRAINT SYSTEM .................303
KEY ...............................................303
FUEL RESERVE ..........................304
UNDERVOLTAGE ........................304
Practical hintsFirst aid kit ..................................... 306
Stowing things in the vehicle ...... 307
Fuses ............................................... 307
Hood ................................................. 311
Adding engine oil ........................... 314
Automatic transmission
fluid level .................................... 315
Coolant level .................................... 315
Adding coolant ............................ 316
Windshield and headlamp
washer system ........................... 316
Spare wheel,
storage compartment ................ 318
Vehicle tools .................................... 319
Vehicle jack .................................... 320
Wheels ............................................ 321
Tire replacement ....................... 321
Rotating wheels ......................... 322Spare wheel ....................................323
Spare wheel bolts .......................323
Changing wheels ...........................324
Tire inflation pressure ..................329
Battery .............................................330
Jump starting ..................................332
Towing the vehicle .........................335
Transmission selector lever,
manually unlocking ...................338
Exterior lamps ................................339
Replacing bulbs ..........................339
Standby bulb function ...................345
Changing batteries in the
electronic main key ..................346
Synchronizing
remote control ............................348
Emergency engine shut-down .....348
Fuel filler flap, manual release ...349
Replacing wiper blade insert ....... 351
Roof rack .........................................352
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39 Central locking system
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Automatic central locking
Wit h t he autom atic c entral lockin g s ystem ac tivate d, t he
doors and tailgate are locked at vehicle speeds of
approximately 9 mph (15 km / h) or more. The fuel filler
flap remains unlocked.
The automatic central locking function can be switched
on or off in the individual setting menu “VEHICLE” –
“AUTOMATIC DOOR LOCK”, see page 115.
Notes:
If doors are unlocked with the central locking switch
after activating the automatic central locking, and
neither door is opened, then the doors remain unlocked
even at vehicle speeds of approximately 9 mph
(15 km / h) or more.
If a door is opened from the inside at speeds of
approximately 9 mph (15 km / h) or less with the
automatic central locking activated, the door will again
be automatically locked at speeds of approximately
9 mph (15 km / h) or more.Important!
When towing the vehicle, or with the vehicle on a
dynamometer test stand, please, note the following:
With the automatic central locking activated and the
electronic key in starter switch position 2, the vehicle
doors will lock if the left front wheel as well as the right
rear wheel spin at vehicle speeds of approximately
9 mph (15 km / h) or more.
Emergency unlocking in case of accident
The doors unlock automatically a short time after an
accident in which an airbag or emergency tensioning
retractor deploys (this is intended to aid rescue and
exit).
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44 Tow-away alarm
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Tow - away a l a r m
The switch is located in the center console.
1Press to switch off tow-away alarm
2Indicator lamp
Once the alarm system has been armed, the exterior
vehicle lamps will flash and an alarm will sound when
someone attempts to raise the vehicle.The alarm will last approximately 3 minutes in form of
flashing exterior lamps. At the same time an alarm will
sound for 30 seconds. The alarm will stay on even if the
vehicle is immediately lowered. To cancel the alarm,
insert the electronic key in the starter switch or press
buttonŒ or‹ on the electronic key.
If the alarm stays on for more than 20 seconds, an
emergency call is initiated automatically. See Tele Aid
on page 228.
To pr even t tr igger in g t he tow-away alarm feature, switch
off the tow-away alarm before towing the vehicle, or
when parking on a surface subject to movement, such
as a ferry or auto train.
To do so, turn electronic key in starter switch to
position 1 or 0, or remove electronic key from starter
switch. Press tow-away alarm switch (1). The indicator
lamp (2) illuminates briefly.
Exit vehicle, and lock vehicle with the electronic key.
The tow-away alarm remains switched off until the
vehicle is locked again with the electronic key, at which
time it is automatically reactivated.
P54.25-2520-26
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232 Tele Aid
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Roadside Assistance button 
Located below the center armrest cover is the Roadside
Assistance button. Pressing and holding the
button (for longer than 2 seconds) will initiate a call to a
Mercedes-Benz Roadside Assistance dispatcher. The
button will flash while the call is in progress. The
message “ROADSIDE ASSISTANCE – CONNECTING
CALL” will appear in the multifunction display. When
the connection is established, the message “ROADSIDE
ASSISTANCE – CALL CONNECTED” appears in the
multifunction display. The Tele Aid system will transmit
data generating the vehicle identification number,
model, color and location (subject to availability of
cellular and GPS signals).A voice connection between the Roadside Assistance
dispatcher and the occupants of the vehicle will be
established. When a voice connection is established the
audio system mutes and the message “TELE AID –
ROADSIDE ASSISTANCE CALL ACTIVE” appears in the
multifunction display. The nature of the need for
assistance can then be described. The Mercedes-Benz
Roadside assistance dispatcher will either dispatch a
qualified Mercedes-Benz technician or arrange to tow
your vehicle to the nearest Mercedes-Benz Center.
For services such as labor and/or towing charges may
apply. Refer to the Roadside Assistance manual for more
information.
These programs are only available in the USA:
•S ign an d Drive s erv ices : Ser vices such as jump start,
a few gallons of fuel or the replacement of a flat tire
with the vehicle spare tire are obtainable,
•Remote Vehicle Diagnostics: This function permits
the Mercedes-Benz Roadside Assistance dispatcher
to download malfunction codes and actual vehicle
data.
Wa r n i n g !
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle, vehicle in
a dangerous road location), please do not wait for
voice contact after you have pressed the emergency
button. Carefully leave the vehicle and move to a
safe location. The Response Center will
automatically contact local emergency officials
with the vehicle’s approximate location if they
rec eive a n a utom at ic “SO S” si gna l a nd ca nn ot ma ke
voice contact with the vehicle occupants.
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305 Contents - Practical hints
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hintsCar care Index
Practical hintsFirst aid kit .....................................306
Stowing things in the vehicle ......307
Fuses ................................................307
Hood ................................................. 311
Adding engine oil .......................... 314
Automatic transmission
fluid level ................................... 315
Coolant level ................................... 315
Adding coolant ........................... 316
Windshield and headlamp
washer system ........................... 316Spare wheel,
storage compartment ................ 318
Vehicle tools .................................... 319
Vehicle jack .................................... 320
Wheels ............................................ 321
Tire replacement ....................... 321
Rotating wheels ......................... 322
Spare wheel .................................... 323
Spare wheel bolts ...................... 323
Changing wheels ........................... 324
Tire inflation pressure ................. 329
Battery ............................................. 330
Jump starting ................................. 332Towing the vehicle .........................335
Transmission selector lever,
manually unlocking ...................338
Exterior lamps ................................339
Replacing bulbs ..........................339
Standby bulb function ...................345
Changing batteries in the
electronic main key ..................346
Synchronizing
remote control ............................348
Emergency engine shut-down .....348
Fuel filler flap, manual release ...349
Replacing wiper blade insert ....... 351
Roof rack .........................................352
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383 Index
Te ch n i c a l
data Instruments
and controlsOperation DrivingInstrument
cluster displayPractical hints Car careIndex Storage compartment under trunk floor ....................209
Storage compartments and armrests .......................... 194
Storing mirror positions ................................................. 85
Storing seat positions ...................................................... 48
Stowing things in the vehicle ...................................... 307
Sun visors ....................................................................... 193
Supplemental Restraint System (SRS) ......................... 65
TTailgate .............................................................................. 40
Technical data ................................................................ 365
Tele Aid ........................................................................... 228
Emergency calls ........................................................ 229
Information ................................................................ 233
Initiating an emergency call ................................... 231
Roadside Assistance ................................................. 232
Telephone ........................................................................ 105
Incoming call ............................................................. 109
Redialing .................................................................... 107
Telephone book ......................................................... 105Telephone, general ........................................................ 220
Telephones and two-way radios .................................. 226
The first 1 000 miles (1 500 km) ............................... 227
Tire inflation pressure ................................................. 329
Tool kit ............................................................................. 319
Tow-away alarm ................................................................44
Towing the vehicle ........................................................ 335
Transmission selector lever,
manually unlocking ................................................. 338
Trip computer ..................................................................111
UUnlocking the vehicle with remote control .................33VVanity mirrors ................................................................ 193
Vehicle keys ......................................................................28
Vehicle tools .................................................................... 319
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