2002 MERCEDES-BENZ C320 hey ]

Our company and staff congratulate you on the purchase of your new Mercedes-Benz.
Your selection of our product is a demonstration of your trust in our company name. Further, it exemplifies your desire
to own an automobile that will be as easy as possible to operate and provide years of service.
Your Mercedes-Benz represents the efforts of many skilled engineers and craftsmen. To ensure your pleasure of
ownership, and for your safety and that of your passengers, we ask you to make a small investment of your time:
•Please read this manual carefully before putting it aside. Then return it to your vehicle where it will be handy for
your reference.
•Please abide by the recommendations contained in this manual. They are designed to acquaint you with the
operation of your Mercedes-Benz.
•Please abide by the warnings and cautions contained in this manual. They are designed to help improve the safety
of the vehicle operator and occupants.
We extend our best wishes for many miles of safe, pleasurable driving.
DaimlerChrysler AG
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12 Introduction
We continuously strive to improve our product, and ask for your understanding that we reserve the right to make
changes in design and equipment. Therefore, information, illustrations and descriptions in this Operator’s Manual
might differ from your vehicle.
Optional equipment is also described in this manual, including operating instructions wherever necessary. Since they
are special-order items, the descriptions and illustrations herein may vary slightly from the actual equipment of your
vehicle.
If there are any equipment details that are not shown or described in this Operator’s Manual, your authorized
Mercedes-Benz Center will be glad to inform you of correct care and operating procedures.
The Operator’s Manual and Service Booklet are important documents and should be kept with the vehicle.
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33 Central locking system
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Locking and unlocking with remote control
Unlocking:
Press transmit button Œ. All turn signal lamps blink
once to indicate that the vehicle is unlocked.
The remote control can be programmed for two kinds of
unlocking modes (see below):
Selective unlocking mode –
Press transmit button Œ once to unlock driver’s door
and fuel filler flap.
Press transmit button Πtwice to unlock all doors,
fuel filler flap, and trunk.
Global unlocking mode –
Press transmit button Πonce to unlock all doors,
fuel filler flap, and trunk.
Notes:
If the trunk was previously locked separately, it will
remain locked, see page 41.
The presently active unlocking mode (selective or
global) can only be determined by unlocking the vehicle
with the remote control (see below for changing mode).If within 40 seconds of unlocking with the remote
control, neither door or trunk is opened, the electronic
key is not inserted in the starter switch, or the central
locking switch is not activated, the vehicle will
automatically lock.
Locking:
Press transmit button ‹ once. All turn signal lamps
blink three times to indicate that the vehicle is locked. If
they do not blink three times, a door or trunk is not
properly closed.
Note:
If the vehicle cannot be locked or unlocked by pressing
the transmit button, then it may be necessary to change
the batteries in the electronic key (if ok, battery check
lamp in electronic key will light briefly when pressing
transmit button) or to synchronize the remote control,
see pages 357 and 359.
Choosing global or selective mode on remote control
Press and hold transmit buttons‹ andŒ
simultaneously for five seconds to reprogram the
remote control. Battery check lamp will blink two times
indicating the completed mode change.
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54 Seats
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Important!
Prior to operating the vehicle, the driver should check
and adjust if necessary the seat height, seat position
fore and aft, and backrest angle to insure adequate
control, reach and comfort. The head restraint should
also be adjusted for proper height. See also airbag
section on page 73 for proper seat positioning.
In addition, also adjust the steering wheel to ensure
ad eq uate con tr ol, r each, operation and com fort. B ot h the
inside and outside rear view mirrors should be adjusted
for adequate rearward vision.
Fasten seat belts. Infants and small children should be
seated in a properly secured restraint system that
complies with U.S. Federal Motor Vehicle Safety
Standard 213 and Canadian Motor Vehicle Safety
Standard 213.
All seat, head restraint, steering wheel, and rear view
mirror adjustments as well as fastening of seat belts
should be done before the vehicle is put into motion.
Wa r n i n g !
Children 12 years old and under must never ride in
the front seat, except in a Mercedes-Benz
authorized BabySmart
TM compatible child seat,
which operates with the BabySmart
TM system
installed in the vehicle to deactivate the passenger
side front airbag when it is properly installed.
Otherwise they will be struck by the airbag when it
inflates in a crash. If this happens, serious or fatal
injury can result.
According to accident statistics, children are safer
when properly restrained in the rear seating
positions than in the front seating positions.
Infants and small children must ride in back seats
and be seated in an appropriate infant or child
restraint system, which is properly secured with
the vehicle’s seat belt, fully in accordance with the
child seat manufacturer’s instructions.A child’s risk of serious or fatal injuries is
significantly increased if the child restraints are
not properly secured in the vehicle and the child is
not properly secured in the child restraint.
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63 Restraint systems
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Seat belts and integrated restraint system
Your vehicle is equipped with seat belts for all seats,
emergency tensioning retractors for all outboard seat
belts, dual front airbags, door mounted side impact
airbags, and head protective window curtain airbags.
Their protective functions are designed to complement
one another.
Seat belts
Important!
Laws in most states and all Canadian provinces require
seat belt use.
All states and provinces require use of child restraints
that comply with U.S. Federal Motor Vehicle Safety
Standard 213 and Canadian Motor Vehicle Safety
Standard 213.
All child restraints systems are designed to be secured
in vehicle seats by lap belts or the lap belt portion of a
lap-shoulder belt.
For your safety and that of your passengers we strongly
recommend their use.
Wa r n i n g !
Children 12 years old and under must never ride in
the front seat, except in a Mercedes-Benz
authorized BabySmart
TM compatible child seat,
which operates with the BabySmart
TM system
installed in the vehicle to deactivate the passenger
side front airbag when it is properly installed.
Otherwise they will be struck by the airbag when it
inflates in a crash. If this happens, serious or fatal
injury will result.
According to accident statistics, children are safer
when properly restrained in the rear seating
positions than in the front seating positions.
Infants and small children must ride in back seats
and be seated in an appropriate infant or child
restraint system, which is properly secured with
the vehicle’s seat belt, fully in accordance with the
child seat manufacturer’s instructions.A child’s risk of serious or fatal injuries is
significantly increased if the child restraints are
not properly secured in the vehicle and the child is
not properly secured in the child restraint.
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69 Restraint systems
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
• Pregnant women should also use a lap-
shoulder belt. The lap belt portion should be
positioned as low as possible on the hips to
avoid any possible pressure on the abdomen.• Never place your feet on the instrument panel
or on the seat. Always keep both feet on the
floor in front of the seat.Wa r n i n g !
USE CHILD RESTRAINTS PROPERLY.Children 12 years old and under must never ride in
the front seat, except in a Mercedes-Benz
authorized BabySmart
TM compatible child seat,
which operates with the BabySmart
TM system
installed in the vehicle to deactivate the passenger
front airbag when it is properly installed.
Otherwise they will be struck by the airbag when it
inflates in a crash. If this happens, serious or fatal
injury will result.
According to accident statistics, children are safer
when properly restrained in the rear seating
positions than in the front seating positions.
Infants and small children must ride in the back
seats and be seated in an appropriate infant or
child restraint system, which is properly secured
with the vehicle’s seat belt, fully in accordance
with the child seat manufacturer’s instructions.A child’s risk of serious or fatal injuries is
significantly increased if the child restraints are
not properly secured in the vehicle and the child is
not properly secured in the child restraint.Children too big for child restraint systems must
ride in back seats using regular seat belts. Position
shoulder belt across chest and shoulder, not face or
neck. A booster seat may be necessary to achieve
proper belt positioning.
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72 Restraint systems
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Emergency tensioning retractor (ETR)
The seat belts for the front and rear outer seats are
equipped with emergency tensioning retractors. These
tensioning retractors are located in each belt’s inertia
reel and become operationally ready with the electronic
key in starter switch position 1 or 2.
The emergency tensioning retractors are designed to
activate only when the seat belts are fastened during
frontal impacts exceeding the first threshold of the SRS
and in rear impacts exceeding a preset severity level.They remove slack from the belts in such a way that the
seat belts fit more snugly against the body restricting its
forward movement as much as possible.
In cases of other frontal impacts, angled impacts, roll-
overs, certain side impacts, or other accidents without
sufficient frontal or rear impact forces, the emergency
tensioning retractors will not be activated. The driver
and passengers will then be protected by the fastened
seat belts and inertia reel in the usual manner.
Note:
The front passenger ETR activates only if the front
passenger seat is occupied.
Heavy objects on the front passenger seat can appear to
the “SRS” to indicate the presence of an occupant in
that seat which causes the passenger front airbag to
deploy and the ETR to activate in a crash exceeding the
appropriate threshold.
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76 Restraint systems
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Side impact airbags, window curtain airbags
3Side impact airbags
4Window curtain airbags
Side impact airbags
The side impact airbags are designed to activate only in
certain side impacts exceeding a preset threshold. Only
the side impact airbags on the impacted side of the
vehicle deploy.The side impact airbag for the front passenger deploys
only if the front passenger seat is occupied.
Side impact airbags operate best in conjunction with a
properly positioned and fastened seat belt.
Note:
Heavy objects on front passenger seat can cause the
front passenger side impact airbag to deploy in a crash.
Window curtain airbag
The head protection window curtain airbags afford
greater protection against injuries to the head and
upper body. They fill up in the area between the A and
C pillars (see arrows) between the side windows and an
occupant’s head.
The window curtain airbags are designed to activate
only in certain side impacts exceeding a preset
threshold. Only the head protection window curtain
airbag on the impacted side of the vehicle deploys.
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