BREAKING-IN YOUR VEHICLE
There are no particular guidelines for breaking-in your vehicle. During
the first 1 600 km (1 000 miles) of driving, vary speeds frequently. This is
recommended to give the moving parts a chance to break in.
SPECIAL NOTICES
Emission warranty
The New Vehicle Limited Warranty includes Bumper-to-Bumper
Coverage, Safety Restraint Coverage, Corrosion Coverage, and 7.3L
Power Stroke Diesel Engine Coverage. In addition, your vehicle is eligible
for Emissions Defect and Emissions Performance Warranties. For a
detailed description of what is covered and what is not covered, refer to
theWarranty Guidethat is provided to you along with your Owner's
Guide.
Special instructions
For your safety, your vehicle is fitted with sophisticated electronic
controls.
By operating other electronic equipment (e.g. mobile telephone
without exterior aerial) electromagnetic fields can occur which
can cause malfunctions of the vehicle electronics. Therefore you should
observe the instructions of the equipment manufacturers.
Please read the sectionAir bagin theSeating and safety
restraintschapter. Failure to follow the specific warnings and
instructions could result in personal injury.
Rear facing child or baby seats shouldNEVERbe used in front
of a passenger side air bag.
Introduction
6
The center console has similar features as the full console. To open the
storage compartment, raise the armrest and pull the strap on the seat up
and toward the front of the vehicle. The rear seat area is provided with
dual cupholders.
CELL PHONE HANDS-FREE SYSTEM (IF EQUIPPED)
The Cellport 3000±VR (voice recognition) allows for hands-free voice
activated communication while in your vehicle. With your cell phone
docked in the pocket adapter, located on the center console, incoming
calls will ring through the audio system speakers.
The radio will display the word
ªCALLº when you are on the phone.
With this system, you will hear and
control the volume of the person
you are talking to through your car's
audio system. Your voice is picked up through the microphone mounted
above the rear view mirror allowing you to talk on the phone. The
volume setting in your phone will effect the volume through the audio
system. You may have to reset the volume of your phone when using the
Cellport 3000±VR.
You will need a pocket adapter that
is compatible with your cellphone.
The adapter will plug into the
center console.
To order your phone specific Pocket
Adapter Kit, which includes the
pocket adapter, Owner's manual and
Audio Guide, call 1(888) 801±2355
or visit Cellport at
www.cellport.com/pockets.
Distribution is provided by:
Cellport Systems
4999 Pearl East Circle, Suite 300
Boulder, Colorado 80301
To install your pocket adapter, refer to yourCellport Owner's Manual.
Check and obey the laws and regulations on the use of wireless
telephones in the areas where you drive.
Before driving, familiarize yourself with the operation and
location of the Cellport 3000±VR System.
Driver Controls
79
To avoid potential distraction and increased risk of injury or
accident, Ford recommends you do not use the phone while
driving.
Please pull off the road and park before making or answering a call.
To prevent damage to the antenna or your car, remove the cellular phone
antenna mast before using an automatic car wash.
POSITIVE RETENTION FLOOR MAT
Position the floor mat so that the
eyelet is over the pointed end of the
retention post and rotate forward to
lock in. Make sure that the mat does
not interfere with the operation of
the accelerator or the brake pedal.
To remove the floor mat, reverse the
installation procedure.
TRUNK REMOTE CONTROL (IF EQUIPPED)
Press the remote trunk release
control on the instrument panel to
the left of the steering wheel.
Driver Controls
80
Fuse/relay
locationFuse amp
ratingPassenger compartment fuse
panel description
11 15A Integrated control panel (ICP),
Rear washer wiper control, Front
washer, Cell phone, Passenger
switch illumination, GEM, Rear
wiper motor
12 10A Heated mirrors, Rear defrost
switch
13 20A Power point
14 Ð Not used
15 30A Front wiper motor
16 15A Flasher and GEM power,
Integrated control panel (ICP)
power, RCC memory, Cluster
17 15A Stop lamp, Speed control
deactivating switch
18 Ð Not used
19 Ð Not used
20 Ð Not used
21 Ð Not used
22 20A Deck lid release solenoid,
Lock/unlock relays
23 10A Air bag module, PATS transceiver
24 15A Transit relay
25 2A PCM relay, Fuel pump relay
26 10A Mirrors, Power antenna, Pulse
stretcher module, Deck lid lamp,
Battery saver
27 10A Gauges and warning lamps,
Integrated control panel (ICP),
FFV sender, GEM
28 10A Blower motor relay coil, EATC
logic, Puddle lamps
Roadside Emergencies
164
In Canada:
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
If you own a Lincoln vehicle and are away from home when your vehicle
needs service, or if you need more help than the dealership could
provide, after following the steps described above, contact the Ford
Customer Relationship Center to find an authorized dealership to help
you.
In the United States:
Ford Motor Company
Customer Relationship Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48121
1-800-521-4140
(TDD for the hearing impaired: 1-800-232-5952)
In Canada:
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
In order to help you service your Ford or Lincoln Mercury vehicle, please
have the following information available when contacting a Customer
Relationship Center:
²Your telephone number (home and business).
²The name of the dealer and the city where the dealership is located.
²The year and make of your vehicle.
²The date of vehicle purchase.
²The current odometer reading.
²The vehicle identification number (VIN).
If you still have a complaint involving a warranty dispute, you may wish
to contact the Dispute Settlement Board (U.S.).
Customer Assistance
180
Board membership
The Board consists of:
²three consumer representatives
²a Ford or Lincoln Mercury dealership representative
Consumer candidates for Board membership are recruited and trained by
an independent consulting firm. The dealership Board member is chosen
from Ford and Lincoln Mercury dealership management, recognized for
their business leadership qualities.
What the Board needs
To have your case reviewed you must complete the application in the
DSB brochure and mail it to the address provided on the application
form. Some states will require you to use certified mail, with return
receipt requested.
Your application is reviewed and, if it is determined to be eligible, you
will receive an acknowledgment indicating:
²The file number assigned to your application.
²The toll-free phone number of the DSB's independent administrator.
Your dealership and a Ford Motor Company representative will then be
asked to submit statements.
To properly review your case, the Board needs the following information:
²Legible copies of all documents and maintenance or repair orders
relevant to the case.
²The year, make, model, and Vehicle Identification Number (VIN) listed
on your vehicle ownership license.
²The date of repair(s) and mileage at the time of occurrence(s).
²The current mileage.
²The name of the dealer(s) who sold or serviced the vehicle.
²A brief description of your unresolved concern.
²A brief summary of the action taken by the dealer(s) and Ford Motor
Company.
²The names (if known) of all the people you contacted at the
dealership(s).
²A description of the action you expect to resolve your concern.
Customer Assistance
183
You will receive a letter of explanation if your application does not
qualify for Board review.
Oral presentations
If you would like to make an oral presentation, indicate YES to question
6 on the application. While it is your right to make an oral presentation
before the Board, this is not a requirement and the Board will decide the
case whether or not an oral presentation is made. An oral presentation
may be requested by the Board as well.
Making a decision
Board members review all available information related to each
complaint, including oral presentations, and arrive at a fair and impartial
decision. Board review may be terminated at any time by either party.
Every effort is made to decide the case within 40 days of the date that
all requested information is received by the Board. Since the Board
generally meets once a month, it may take longer for the Board to
consider some cases.
After a case is reviewed, the Board mails you a decision letter and a
form on which to accept or reject the Board's decision. The decisions of
the Board are binding on Ford (and, in some cases, on the dealer) but
not on consumers who are free to pursue other remedies available to
them under state or federal law.
To Request a DSB Brochure/Application
For a brochure/application, speak to your dealer or write/call to the
Board at the following address/phone number:
Dispute Settlement Board
P.O. Box 5120
Southfield, MI 48086±5120
1±800±428±3718
You may also contact the North American Customer Relationship Center
at 1-800-392-3673 (Ford), TDD for the hearing impaired: 1-800-232-5952
or by writing to the Center at the following address:
Ford Motor Company
Customer Relationship Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48121
Customer Assistance
184
If your vehicle must be serviced while you are traveling or living in
Central or South America, the Caribbean, or the Middle East, contact the
nearest Ford dealership. If the dealership cannot help you, write or call:
FORD MOTOR COMPANY
WORLDWIDE DIRECT MARKET OPERATIONS
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
FAX: (313) 390-0804
If you are in another foreign country, contact the nearest Ford
dealership. If the dealership employees cannot help you, they can direct
you to the nearest Ford affiliate office.
If you buy your vehicle in North America and then relocate outside of
the U.S. or Canada, register your vehicle identification number (VIN) and
new address with Ford Motor Company Worldwide Direct Market
Operations.
ORDERING ADDITIONAL OWNER'S LITERATURE
To order the publications in this portfolio, contact Helm, Incorporated at:
HELM, INCORPORATED
P.O. Box 07150
Detroit, Michigan 48207
Or call:
For a free publication catalog, order toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
(Items in this catalog may be purchased by credit card holders only.)
Obtaining a French owner's guide
French Owner's Guides can be obtained from your dealer or by writing to
Ford Motor Company of Canada, Limited, Service Publications, P.O. Box
1580, Station B, Mississauga, Ontario L4Y 4G3.
Customer Assistance
186