2002 FORD TAURUS mileage

Board membership
The Board consists of:
²three consumer representatives
²a Ford or Lincoln Mercury dealership representative
Consumer candidates for Board membership are recruited and trained by
an independent consulting firm. The dealership Board member is chosen
from Ford and Lincoln Mercury dealership management, recognized for
their business leadership qualities.
What the Board needs
To have your case reviewed you must complete the application in the
DSB brochure and mail it to the address provided on the application
form. Some states will require you to use certified mail, with return
receipt requested.
Your application is reviewed and, if it is determined to be eligible, you
will receive an acknowledgment indicating:
²The file number assigned to your application.
²The toll-free phone number of the DSB's independent administrator.
Your dealership and a Ford Motor Company representative will then be
asked to submit statements.
To properly review your case, the Board needs the following information:
²Legible copies of all documents and maintenance or repair orders
relevant to the case.
²The year, make, model, and Vehicle Identification Number (VIN) listed
on your vehicle ownership license.
²The date of repair(s) and mileage at the time of occurrence(s).
²The current mileage.
²The name of the dealer(s) who sold or serviced the vehicle.
²A brief description of your unresolved concern.
²A brief summary of the action taken by the dealer(s) and Ford Motor
Company.
²The names (if known) of all the people you contacted at the
dealership(s).
²A description of the action you expect to resolve your concern.
Customer Assistance
183

²The vehicle may need to be driven 16 km (10 miles) or more to
relearn the idle and fuel trim strategy.
²If you do not allow the engine to relearn its idle trim, the idle
quality of your vehicle may be adversely affected until the idle
trim is eventually relearned.
If the battery has been disconnected or a new battery has been installed,
the clock must be reset once the battery is reconnected.
²Always dispose of automotive
batteries in a responsible manner.
Follow your local authorized
standards for disposal. Call your
local authorized recycling center
to find out more about recycling
automotive batteries.
ENGINE COOLANT
Checking engine coolant
The concentration and level of engine coolant should be checked at the
mileage intervals listed in the scheduled maintenance guide. The coolant
concentration should be maintained at 50/50 coolant and water, which
equates to a freeze point of -36É C (-34É F). Coolant concentration
testing is possible with a hydrometer or antifreeze tester (such as the
Rotunda Battery and Antifreeze Tester, 014±R1060). The level of coolant
should be maintained at the ªcold fullº of ªcold fill rangeº level in the
coolant reservoir. If the level falls below, add coolant per the instructions
in theAdding Engine Coolantsection.
Your vehicle was factory-filled with a 50/50 engine coolant and water
concentration. If the concentration of coolant falls below 40% or above
60%, the engine parts could become damaged or not work properly.A
50±50 mixture of coolant and water provides the following:
²Freeze protection down to -36É C (-34É F).
²Boiling protection up to 129É C (265É F).
²Protection against rust and other forms of corrosion.
²Enables calibrated gauges to work properly.
LEAD
RETURN
RECYCLE
Maintenance and Specifications
207

idle speed control ...................205
lubrication
specifications ..................234, 236
refill capacities ........................233
service points ..................199±200
starting after a collision .........160
Engine block heater .................142
Engine oil ..................................202
checking and adding ..............202
dipstick ....................................202
filter, specifications ........204, 232
recommendations ...................204
refill capacities ........................233
specifications ..................234, 236
Exhaust fumes ..........................142
F
Flexible Fuel Vehicle (FFV) ....212
Floor mats ...................................80
Fluid capacities .........................233
Fuel ............................................212
calculating fuel economy .......219
cap .....................................11, 215
capacity ...................................233
choosing the right fuel ...........216
comparisons with EPA fuel
economy estimates .................222
detergent in fuel .....................218
filling your vehicle
with fuel ..................212, 215, 219
filter, specifications ........218, 232
fuel pump shut-off switch .....160
gauge .........................................17
improving fuel economy ........219
low fuel warning light ..............13
octane rating ...................216, 236
quality ......................................217
running out of fuel .................218safety information relating
to automotive fuels ................212
Fuses ..................................162±163
G
Gas cap (see Fuel cap) ......11, 215
Gas mileage
(see Fuel economy) .................219
Gauges .........................................16
engine coolant
temperature gauge ...................16
fuel gauge ..................................17
odometer ...................................17
speedometer .............................17
tachometer ................................18
trip odometer ............................18
GAWR (Gross Axle
Weight Rating) ..........................153
definition .................................153
driving with a heavy load ......153
location ....................................153
GVWR (Gross Vehicle
Weight Rating) ..........................153
calculating ...............................153
definition .................................153
driving with a heavy load ......153
location ....................................153
H
Hazard flashers .........................160
Head restraints .........................101
Headlamps ...................................51
aiming ..................................52±53
autolamp system .......................51
bulb specifications ....................56
daytime running lights .............51
flash to pass ..............................52
Index
245