2002 FORD EXPEDITION light

Removing the jack handle
1. Open the hood.
2. Unsnap the end of the handle that is retained by the clip on the top of
the windshield washer bottle.
3. Unsnap the shaft of the handle from the two retaining clips attached
to the top of the radiator shroud.
Removing the jack and tools
1. Locate the access panel on the right rear quarter panel interior trim.
Lift the two panel retaining clips and remove the panel.
2. Unsnap the wheel lug nut wrench and instructions from their retaining
bracket.
3. Remove the jack by turning the thumbwheel counterclockwise to
relieve tension against the stowage bracket.
4. If equipped with a two piece lug wrench, assemble the lug wrench as
shown in the illustration.
²To assemble, screw the parts
together. To disassemble,
unscrew.
Removing the spare tire
1. Open the liftgate.
2. Twist counterclockwise and
remove access plug (if equipped)
from guide tube located just above
the rear bumper.
3. Insert the straight end of the jack
handle into the guide tube.
Forward motion will stop and
resistance to turning will be felt
when properly engaged.
4. Turn the handle counterclockwise until tire is lowered to the ground
and the cable is slightly slack.
5. Remove the retainer from the spare tire.
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4. Check all battery terminals and remove any excessive corrosion before
you attach the battery cables. Ensure that vent caps are tight and level.
5. Turn the heater fan on in both vehicles to protect any electrical
surges. Turn all other accessories off.
Connecting the jumper cables
1. Connect the positive (+) booster cable to the positive (+) terminal of
the discharged battery.
Note:In the illustrations,lightning boltsare used to designate the
assisting (boosting) battery.
2. Connect the other end of the positive (+) cable to the positive (+)
terminal of the assisting battery.
+–+–
+–+–
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3. Once the disabled vehicle has been started, run both engines for an
additional three minutes before disconnecting the jumper cables.
Removing the jumper cables
Remove the jumper cables in the reverse order that they were
connected.
1. Remove the jumper cable from thegroundmetal surface.
Note:In the illustrations,lightning boltsare used to designate the
assisting (boosting) battery.
2. Remove the jumper cable on the negative (-) connection of the
booster vehicle's battery.
+–+–
+–+–
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In some states (in the U.S.) you must directly notify Ford in writing
before pursuing remedies under your state's warranty laws. Ford is also
allowed a final repair attempt in some states.
In the United States, a warranty dispute must be submitted to the
Dispute Settlement Board before taking action under the Magnuson-Moss
Warranty Act, or to the extent allowed by state law, before pursuing
replacement or repurchase remedies provided by certain state laws. This
dispute handling procedure is not required prior to enforcing state
created rights or other rights which are independent of the
Magnuson-Moss Warranty Act or state replacement or repurchase laws.
FORD EXTENDED SERVICE PLAN
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. Ford ESP
is an optional service contract which is backed by Ford Motor Company
or Ford Motor Service Company (in the U.S.) and Ford of Canada (in
Canada). It provides the following:
²Benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items).
²Protection against covered repair costs after your Bumper-to-Bumper
Warranty expires.
You may purchase Ford ESP from any participating Ford and Lincoln
Mercury and Ford of Canada dealer. There are several plans available in
various time, distance and deductible combinations which can be tailored
to fit your own driving needs. Ford ESP also offers reimbursement
benefits for towing and rental coverage.
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 5,000 participating Ford or Lincoln Mercury and Ford of
Canada dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Please contact
your dealer for further information. Since this information is subject to
change, please ask your dealer for complete details about Ford Extended
Service Plan coverage options, or visit the Ford ESP website at
www.ford-esp.com.
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THE DISPUTE SETTLEMENT BOARD (U.S. ONLY)
The Dispute Settlement Board is:
²an independent, third-party arbitration program for warranty disputes
²available free to owners and lessees of qualifying Ford Motor Company
vehicles
The Dispute Settlement Board may not be available in all states. Ford
Motor Company reserves the right to change eligibility limitations, modify
procedures and/or to discontinue this service without notice and without
incurring obligations per applicable state law.
What kinds of cases does the Board review?
Unresolved warranty repair concerns or vehicle performance concerns as
on Ford and Lincoln Mercury cars and Ford and Lincoln Mercury light
trucks which are within the terms of any applicable written new vehicle
warranty are eligible for review, except those involving:
²a non-Ford product
²a non-Ford dealership
²sales disputes between customer and dealer except those associated
with warranty repairs or concerns with the vehicle's performance as
designed
²a request for reimbursement of consequential expenses unless a
service or product concern is being reviewed
²items not covered by the New Vehicle Limited Warranty (including
maintenance and wear items)
²alleged personal injury/property damage claims
²cases currently in litigation
²vehicles not used primarily for family, personal or household purposes
(except in states where the Dispute Settlement Board is required to
review commercial vehicles)
²vehicles with non-U.S. warranties
Concerns are ineligible for review if the New Vehicle Limited Warranty
has expired at receipt of your application and, in certain states eligibility
is dependent upon the customer's possession of the vehicle.
Eligibility may differ according to state law. For example, see the unique
brochures for California, West Virginia, Georgia and Wisconsin
purchasers/lessees.
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WASHING THE EXTERIOR OF YOUR VEHICLE
Never wash a vehicle that is ªhot to
the touchº or during exposure to
strong, direct sunlight. It is
recommended that you wash your
vehicle regularly with cool or
lukewarm water and a neutral Ph
shampoo, such as Detail Wash
(ZC-3±A), which is available from
your authorized Ford, Lincoln or
Mercury dealer. Always use a clean
sponge or carwash mitt with plenty
of water for best results. Dry the vehicle with a chamois or soft terry
cloth towel in order to eliminate water spotting.
Never use strong household detergents or soap, such as dish
washing or laundry liquid. These products can discolor and spot
painted surfaces.
It is especially important to wash the vehicle regularly during winter
months, as dirt and road salt are difficult to remove and do cause
damage to the vehicle.
Items such as gasoline, diesel fuel, bird droppings and insect deposits
should be washed and sponged off as soon as possible. Deposits not
removed promptly can cause damage to the vehicle's paintwork and trim
over time.
Remove any exterior accessories, such as antennas, before
entering a car wash.
PROTECTING THE PAINT FINISH OF YOUR VEHICLE
Applying a polymer paint sealant to your vehicle on a regular basis will
assist in reducing minor scratches and paint damage.
A typical paint sealant lasts approximately six months to a year,
depending on local weather conditions and the cleaning soap that is used
in washing the vehicle.
Do not use a wax that beads excessively.
Do not allow paint sealant to come in contact with any non-body
(low-gloss black) colored trim, such as grained door handles, roof
racks, bumpers, side moldings, mirror housings or the windshield
cowl area. The paint sealant will ªgrayº or stain the parts over time.
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²Never spray a hot engine with cold water, as damage to the
engine block or engine components may occur.
²Use caution when using a self-serve power washer (1000psi maximum
pressure) to clean the engine, as the high-pressure fluid could
penetrate the sealed parts and cause damage.
²Never apply anything to any exposed belts in the engine
compartment, including the belt dressing.
For general cleaning of the engine and engine compartment, spray
Engine Shampoo and Degreaser (F4AZ-19A536±A) on all parts that
require cleaning and pressure rinse the area with cool water.
²Cover the highlighted areas to prevent water damage when cleaning
the engine.
²Never wash or rinse the engine while it is running; water in the
running engine may cause internal damage.
WASHING NON-PAINTED PLASTIC EXTERIOR PARTS
Use Detail Wash (ZC-3±A) for routine cleaning.
If tar or grease spots are present, clean with Extra Strength Tar and
Road Oil Removal (B7A-19520±AA).
Use only approved products to clean plastic parts.These products
are available from your authorized Ford, Lincoln or Mercury dealer.
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Do not use chemical solvents or strong detergents when cleaning
the steering wheel or instrument panel to avoid contamination of
the air bag system.
CLEANING THE INSTRUMENT CLUSTER LENS
Wipe the cluster area with a soft, damp cotton towel. Dry the area with a
clean, dry towel.
CLEANING SEATS EQUIPPED WITH SIDE AIR BAGS
Remove dust and loose dirt with a vacuum cleaner. In order to remove
stains and soil, clean with Extra Strength Upholstery Cleaner
(E8AZ-19523±AA).
Never saturate the seat covers with any cleaning solution.
Do not use chemical solvents or strong detergents when cleaning
the seat where the side air bag is mounted. Such products could
contaminate the side air bag system and affect performance of the side
air bag in a collision. The air bag may not function correctly and not
provide injury reduction benefits.
CLEANING THE INTERIOR FABRIC, CARPETS AND CLOTH SEATS
Remove dust and loose dirt with a vacuum cleaner. Remove light stains
and soil with Extra Strength Upholstery Cleaner (E8AZ-19523±AA).
Never saturate the seat covers with cleaning solution.
Do not use household cleaning products or glass cleaners, which
can stain and discolor the fabric and affect the flame retardent
abilities of the seat materials.
If grease or tar is present on the material, spot-clean the area first with
Spot and Stain Remover (F3AZ-19521±WA). Follow up by recleaning the
area with Extra Strength Upholstery Cleaner (E8AZ-19523±AA).
CLEANING LEATHER SEATS (IF EQUIPPED)
All Ford, Lincoln and Mercury vehicles with leather seating surfaces have
a clear, protective coating over the leather.
To clean the leather seats, simply use a soft cloth with Deluxe Leather
and Vinyl Cleaner (F2AZ-19521±WA). Dry the area with a soft cloth.
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