2002 FORD CROWN VICTORIA ESP

Your vehicle has an automatic parking brake release (except for police/fleet
vehicles which have the manual release). To release the parking brake:
1. Start the vehicle.
2. Press the brake pedal.
3. Move the gearshift from the P (Park) position to one of the forward
gears (the parking brake will not release automatically when you shift
into reverse). The brake pedal must remain pressed while the gearshift is
moved.
If the parking brake fails to release
after completing this procedure, use
the manual parking brake release
lever.
Pull the lever to manually release
the parking brake.
TRACTION CONTROLY(IF EQUIPPED)
Your vehicle may be equipped with the optional Traction Controly
system. This system helps you maintain the stability and steerability of
your vehicle. It is especially useful on slippery and/or hilly road surfaces.
The system operates by detecting and controlling wheel spin. The system
borrows many of the electronic and mechanical elements already present
in the anti-lock braking system (ABS).
Wheel-speed sensors allow excess rear wheel spin to be detected by the
Traction Controlyportion of the ABS computer. Any excessive wheel
spin is controlled by automatically applying and releasing the rear brakes
in conjunction with engine torque reductions. Engine torque reduction is
realized via the fully electronic spark and fuel injection systems. This
process is very sensitive to driving conditions and very fast acting. The
rear wheels ªsearchº for optimum traction several times a second and
adjustments are made accordingly.
The Traction Controlysystem will allow your vehicle to make better use
of available traction on slippery surfaces. The system is a driver aid
which makes your vehicle easier to handle primarily on snow and ice
covered roads.
During Traction Controlyoperation you may hear an electric motor type
of sound coming from the engine compartment and the engine will not
ªrev-upº when you push further on the accelerator. This is normal
system behavior.
HOOD
Driving
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2 (Second)
Use 2 (Second) to start-up on
slippery roads or to provide
additional engine braking on
downgrades.
1 (First)
Use 1 (Low) to provide maximum
engine braking on steep
downgrades. Upshifts can be made
by shifting to 2 (Second) or to
Overdrive. Selecting 1 (Low) at
higher speeds causes the transmission to shift to a lower gear, and will
shift to 1 (Low) after vehicle decelerates to the proper speed.
Forced Downshifts
To gain acceleration in(Overdrive) or Drive (O/D OFF) when
passing another vehicle, push the accelerator to the floor. The
transmission will downshift to the appropriate gear: third, second or first
gear.
TRACTION-LOK AXLE (IF EQUIPPED)
This axle provides added traction on slippery surfaces, particularly when
one wheel is on a poor traction surface. Under normal conditions, the
Traction-Lok axle functions like a standard rear axle.
Extended use of other than the manufacturer's specified size tires on a
Traction-Lok rear axle could result in a permanent reduction in
effectiveness. This loss of effectiveness does not affect normal driving
and should not be noticeable to the driver.
To reduce the risk of injury, never run the engine with one wheel
off the ground, such as when changing a tire.
DRIVING THROUGH WATER
Do not drive quickly through standing water, especially if the depth is
unknown. Traction or brake capability may be limited and if the ignition
system gets wet, your engine may stall. Water may also enter your
engine's air intake and severely damage your engine.
If driving through deep or standing water is unavoidable, proceed very
slowly. Never drive through water that is higher than the bottom of the
hubs (for trucks) or the bottom of the wheel rims (for cars).
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In some states (in the U.S.) you must directly notify Ford in writing
before pursuing remedies under your state's warranty laws. Ford is also
allowed a final repair attempt in some states.
In the United States, a warranty dispute must be submitted to the
Dispute Settlement Board before taking action under the Magnuson-Moss
Warranty Act, or to the extent allowed by state law, before pursuing
replacement or repurchase remedies provided by certain state laws. This
dispute handling procedure is not required prior to enforcing state
created rights or other rights which are independent of the
Magnuson-Moss Warranty Act or state replacement or repurchase laws.
FORD EXTENDED SERVICE PLAN
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. Ford ESP
is an optional service contract which is backed by Ford Motor Company
or Ford Motor Service Company (in the U.S.) and Ford of Canada (in
Canada). It provides the following:
²Benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items).
²Protection against covered repair costs after your Bumper-to-Bumper
Warranty expires.
You may purchase Ford ESP from any participating Ford and Lincoln
Mercury and Ford of Canada dealer. There are several plans available in
various time, distance and deductible combinations which can be tailored
to fit your own driving needs. Ford ESP also offers reimbursement
benefits for towing and rental coverage.
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 5,000 participating Ford or Lincoln Mercury and Ford of
Canada dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Please contact
your dealer for further information. Since this information is subject to
change, please ask your dealer for complete details about Ford Extended
Service Plan coverage options, or visit the Ford ESP website at
www.ford-esp.com.
Customer Assistance
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unsatisfactory, Ford of Canada participates in an impartial third party
mediation/arbitration program administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight-forward and relatively speedy
alternative to resolve a disagreement when all other efforts to produce a
settlement have failed. This procedure is without cost to you and is
designed to eliminate the need for lengthy and expensive legal
proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final; the arbitrator's
award is binding both to you and Ford of Canada.
CAMVAP services are available in all territories and provinces. For more
information, without charge or obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685.
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find unleaded fuel.
If you cannot find unleaded fuel or can only get fuel with an anti-knock
index lower than is recommended for your vehicle, contact a district or
owner relations/customer relationship office.
The use of leaded fuel in your vehicle without proper conversion may
damage the effectiveness of your emission control system and may cause
engine knocking or serious engine damage. Ford Motor Company/Ford of
Canada is not responsible for any damage caused by use of improper
fuel.
In the United States, using leaded fuel may also result in difficulty
importing your vehicle back into the U.S.
If your vehicle must be serviced while you are traveling or living in
Central or South America, the Caribbean, or the Middle East, contact the
nearest Ford dealership. If the dealership cannot help you, write or call:
FORD MOTOR COMPANY
WORLDWIDE DIRECT MARKET OPERATIONS
1555 Fairlane Drive
Fairlane Business Park #3
Customer Assistance
181

WASHING THE EXTERIOR OF YOUR VEHICLE
Never wash a vehicle that is ªhot to
the touchº or during exposure to
strong, direct sunlight. It is
recommended that you wash your
vehicle regularly with cool or
lukewarm water and a neutral Ph
shampoo, such as Detail Wash
(ZC-3±A), which is available from
your authorized Ford, Lincoln or
Mercury dealer. Always use a clean
sponge or carwash mitt with plenty
of water for best results. Dry the vehicle with a chamois or soft terry
cloth towel in order to eliminate water spotting.
Never use strong household detergents or soap, such as dish
washing or laundry liquid. These products can discolor and spot
painted surfaces.
It is especially important to wash the vehicle regularly during winter
months, as dirt and road salt are difficult to remove and do cause
damage to the vehicle.
Items such as gasoline, diesel fuel, bird droppings and insect deposits
should be washed and sponged off as soon as possible. Deposits not
removed promptly can cause damage to the vehicle's paintwork and trim
over time.
Remove any exterior accessories, such as antennas, before
entering a car wash.
PROTECTING THE PAINT FINISH OF YOUR VEHICLE
Applying a polymer paint sealant to your vehicle on a regular basis will
assist in reducing minor scratches and paint damage.
A typical paint sealant lasts approximately six months to a year,
depending on local weather conditions and the cleaning soap that is used
in washing the vehicle.
Do not use a wax that beads excessively.
Do not allow paint sealant to come in contact with any non-body
(low-gloss black) colored trim, such as grained door handles, roof
racks, bumpers, side moldings, mirror housings or the windshield
cowl area. The paint sealant will ªgrayº or stain the parts over
time.
Cleaning
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SERVICE RECOMMENDATIONS
To help you service your vehicle:
²We highlight do-it-yourself items in the engine compartment for easy
location.
²We provide a scheduled maintenance guide which makes tracking
routine service easy.
If your vehicle requires professional service, your dealership can provide
the necessary parts and service. Check yourWarranty Guideto find out
which parts and services are covered.
Use only recommended fuels, lubricants, fluids and service parts
conforming to specifications. Motorcraft parts are designed and built to
provide the best performance in your vehicle.
PRECAUTIONS WHEN SERVICING YOUR VEHICLE
Be especially careful when inspecting or servicing your vehicle.
²Do not work on a hot engine.
²When the engine is running, keep loose clothing, jewelry or long hair
away from moving parts.
²Do not work on a vehicle with the engine running in an enclosed
space, unless you are sure you have enough ventilation.
²Keep all lit cigarettes, open flames and other lit material away from
the battery and all fuel related parts.
If you disconnect the battery, the engine must ªrelearnº its idle
conditions before your vehicle will drive properly, as explained in the
Batterysection in this chapter.
Working with the engine off
1. Set the parking brake and ensure the gearshift is securely latched in P
(Park).
2. Turn off the engine and remove the key.
3. Block the wheels to prevent the vehicle from moving unexpectedly.
Working with the engine on
1. Set the parking brake and ensure the gearshift is securely latched in P
(Park).
2. Block the wheels to prevent the vehicle from moving unexpectedly.
Note:Do not start your engine with the air cleaner removed and do not
remove it while the engine is running.
Maintenance and Specifications
191

If the battery has been disconnected or a new battery has been installed,
the clock must be reset once the battery is reconnected.
²Always dispose of automotive
batteries in a responsible manner.
Follow your local authorized
standards for disposal. Call your
local authorized recycling center
to find out more about recycling
automotive batteries.
ENGINE COOLANT
Checking engine coolant
The concentration and level of engine coolant should be checked at the
mileage intervals listed in the scheduled maintenance guide. The coolant
concentration should be maintained at 50/50 coolant and water, which
equates to a freeze point of -36É C (-34É F). Coolant concentration
testing is possible with a hydrometer or antifreeze tester (such as the
Rotunda Battery and Antifreeze Tester, 014±R1060). The level of coolant
should be maintained at the ªcold fullº of ªcold fill rangeº level in the
coolant reservoir. If the level falls below, add coolant per the instructions
in theAdding engine coolantsection.
Your vehicle was factory-filled with a 50/50 engine coolant and water
concentration. If the concentration of coolant falls below 40% or above
60%, the engine parts could become damaged or not work properly.A
50±50 mixture of coolant and water provides the following:
²Freeze protection down to -36É C (-34É F).
²Boiling protection up to 129É C (265É F).
²Protection against rust and other forms of corrosion.
²Enables calibrated gauges to work properly.
LEAD
RETURN
RECYCLE
Maintenance and Specifications
199

WHAT YOU SHOULD KNOW ABOUT AUTOMOTIVE FUELS
Important safety precautions
Do not overfill the fuel tank. The pressure in an overfilled tank
may cause leakage and lead to fuel spray and fire.
The fuel system may be under pressure. If the fuel filler cap is
venting vapor or if you hear a hissing sound, wait until it stops
before completely removing the fuel filler cap. Otherwise, fuel may
spray out and injure you or others.
If you do not use the proper fuel filler cap, excessive pressure or
vacuum in the fuel tank may damage the fuel system or cause
the fuel cap to disengage in a collision, which may result in possible
personal injury.
Automotive fuels can cause serious injury or death if misused or
mishandled.
Gasoline may contain benzene, which is a cancer-causing agent.
Observe the following guidelines when handling automotive fuel:
²Extinguish all smoking materials
and any open flames before
fueling your vehicle.
²Always turn off the vehicle before
fueling.
²Automotive fuels can be harmful
or fatal if swallowed. Fuel such as gasoline is highly toxic and if
swallowed can cause death or permanent injury. If fuel is swallowed,
call a physician immediately, even if no symptoms are immediately
apparent. The toxic effects of fuel may not be visible for hours.
²Avoid inhaling fuel vapors. Inhaling too much fuel vapor of any kind
can lead to eye and respiratory tract irritation. In severe cases,
excessive or prolonged breathing of fuel vapor can cause serious
illness and permanent injury.
Maintenance and Specifications
206