2002 CHRYSLER CARAVAN lock

CONDITION POSSIBLE CAUSES CORRECTION
3. Low power steering fluid level. 3. Fill power steering fluid reservoir to
proper level and check for leaks.
4. Loose clamp on fluid supply hose. 4. Tighten or replace hose clamp.
SQUEAK OR RUBBING
SOUND1. Steering column shroud rubbing. 1. Realign shrouds as necessary.
2. Steering column shaft rubbing. 2. Move or realign item rubbing shaft.
3. Clockspring noisy. 3. Remove clockspring. Reinstall wheel.
If noise is gone, replace clockspring.
4. Seal lubrication inadequate. 4. Lube seal (if external).
5. Steering gear internally noisy. 5. Replace steering gear (if no other
cause can be found).
SCRUBBING OR
KNOCKING NOISE.1. Incorrect tire or wheel size. 1. Replace incorrect size tire or wheel
with size used as original equipment.
2. Interference between steering
gear and other vehicle components.2. Check for bent or misaligned
components and correct as necessary.
3. Steering gear internal stops worn
excessively allowing tires to be
steered excessively far.3. Replace steering gear.
NOTE: * There is some noise in all power steering
systems. One of the most common is a hissing
sound evident when turning the steering wheel
when at a standstill or when parking and the steer-
ing wheel is at the end of its travel. Hiss is a very
high frequency noise similar to that experienced
while slowly closing a water tap. The noise is
present in every valve and results when high veloc-
ity fluid passes valve orifice edges. There is no
relationship between this noise and the perfor-
mance of the steering system.
NOTE: ** A light clunk may be felt or heard during
steering wheel reversal while vehicle is stationary.This results from internal steering gear rack move-
ment at the bushings and in no way affects the per-
formance of the steering system. This movement
may be felt in the steering components during
steering wheel reversal.
NOTE: *** Power steering pump growl/moan/groan
results from the development of high pressure fluid
flow. Normally this noise level should not be high
enough to be objectionable.
STEERING WHEEL FEEL
CONDITION POSSIBLE CAUSES CORRECTION
STEERING WHEEL/
COLUMN CLICKING,
CLUNKING OR RATTLING.1. Loose steering coupling pinch
bolt.1. Replace pinch bolt and torque to
specifications.
2. Steering column bearings. 2. Replace steering column.
3. Excessive intermediate shaft
coupling free-play.3. Replace intermediate shaft.
STEERING WHEEL HAS
FORE AND AFT
LOOSENESS.1. Steering wheel retaining nut not
properly tightened and torqued.1. Tighten the steering wheel retaining nut
to its specified torque.
RSSTEERING19-5
STEERING (Continued)
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CONDITION POSSIBLE CAUSES CORRECTION
9. Loose inner tie rod. 9. Replace power steering gear.
10. Defective steering gear rotary
valve.10. Replace power steering gear.
NOTE: * Steering shudder can be expected in new
vehicles and vehicles with recent steering system
repairs. Shudder should dissipate after the vehicle
has been driven several weeks.
NOTE: ** To evaluate this condition, it may be nec-
essary to disconnect the coupling at the base of the
steering column. Turn the steering wheel and feel or
listen for internal rubbing in steering column. To
avoid damaging the column clockspring, note the
following. Before disconnecting coupling, place
tires in the straight-ahead position and center steer-
ing wheel. Once disconnected, DO NOT rotate
steering wheel more than one revolution in eitherdirection and place steering wheel in original loca-
tion before reconnecting coupling. If this position is
lost, the steering column clockspring must be
recentered following the procedure found within the
procedure for steering column installation in the
steering column section.
NOTE: *** Increased low speed or stationary steer-
ing effort can be expected if the steering fluid is at
a high temperature. High fluid temperature usually
results from high engine rpm due to trailer towing,
ascending grades, or racing the engine for pro-
longed periods of time.
POWER STEERING FLUID
CONDITION POSSIBLE CAUSES CORRECTION
LOW FLUID LEVEL WITH
VISIBLE LEAK.1. Loose power steering hose
fittings.1. Tighten the fitting to its specified torque.
2. Damaged or missing fitting seal,
gasket, or O-ring.2. Replace as necessary.
3. Power steering component
leaking.3. Repair or replace the leaking component
as required.
AERATED FLUID.* 1. Low fluid level. 1. Fill power steering fluid reservoir to
proper level.
2. Air leak at supply hose, power
steering fluid reservoir or pump.2. Inspect for proper sealing. Repair as
necessary.
3. Cracked power steering pump
housing.3. Replace the power steering pump.
RESERVOIR FLUID
OVERFLOW AND FLUID
THAT IS MILKY IN COLOR1. Water contamination of power
steering fluid.1. Drain the power steering fluid from the
system. Flush the system with fresh clean
power steering fluid, drain, then refill to the
proper level.
NOTE: * Extremely cold temperatures may cause
power steering fluid aeration. Aeration should sub-
side as fluid warms.
19 - 8 STEERINGRS
STEERING (Continued)
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COLUMN
TABLE OF CONTENTS
page page
COLUMN
DESCRIPTION - STEERING COLUMN.......10
WARNING
WARNINGS AND CAUTIONS.............10
DIAGNOSIS AND TESTING - STEERING
COLUMN............................12
REMOVAL.............................12
INSTALLATION.........................13
SPECIFICATIONS
COLUMN TORQUE....................14
IGNITION SWITCH
REMOVAL.............................15
INSTALLATION.........................16
LOCK CYLINDER HOUSING
DESCRIPTION - IGNITION INTERLOCK......17
REMOVAL.............................17INSTALLATION.........................20
KEY/LOCK CYLINDER
DESCRIPTION.........................21
OPERATION...........................21
REMOVAL.............................22
INSTALLATION.........................22
GEAR SHIFT LEVER
REMOVAL.............................22
INSTALLATION.........................22
SHROUD
REMOVAL.............................23
INSTALLATION.........................23
STEERING WHEEL
REMOVAL.............................23
INSTALLATION.........................25
COLUMN
DESCRIPTION - STEERING COLUMN
The steering column has been designed to be ser-
viced as a complete assembly (Fig. 1), except for the
components listed here. They are the key cylinder,
ignition switch, lock cylinder housing, multi-function
switch, clockspring, halo lamp, speed control
switches, driver airbag, trim shrouds, steering wheel
and steering column intermediate shaft (Fig. 2).
These replaceable components of the steering column
can be serviced without requiring removal of the
steering column from the vehicle.
WARNING
WARNINGS AND CAUTIONS
(Refer to 8 - ELECTRICAL/RESTRAINTS - WARN-
ING)
WARNING: BEFORE BEGINNING ANY SERVICE
PROCEDURES THAT INVOLVES REMOVING THE
AIR BAG. REMOVE AND ISOLATE THE NEGATIVE
(-) BATTERY CABLE (GROUND) FROM THE VEHI-
CLE BATTERY. THIS IS THE ONLY SURE WAY TO
DISABLE THE AIR BAG SYSTEM. FAILURE TO DO
THIS COULD RESULT IN ACCIDENTAL AIR BAG
DEPLOYMENT AND POSSIBLE PERSONAL INJURY.
Fig. 1 Steering Column
1 - STEERING COLUMN
2 - B.T.S.I.
3 - TILT RELEASE LEVER
4 - KEY CYLINDER
5 - SHIFT LEVER
6 - MOUNTING HOLES
7 - COUPLING
19 - 10 COLUMNRS
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WARNING: THE AIR BAG SYSTEM IS A SENSITIVE,
COMPLEX ELECTRO-MECHANICAL UNIT. BEFORE
ATTEMPTING TO DIAGNOSE, REMOVE OR INSTALL
THE AIR BAG SYSTEM COMPONENTS YOU MUST
FIRST DISCONNECT AND ISOLATE THE BATTERY
NEGATIVE (GROUND) CABLE. THEN WAIT TWO
MINUTES FOR THE SYSTEM CAPACITOR TO DIS-
CHARGE. FAILURE TO DO SO COULD RESULT IN
ACCIDENTAL DEPLOYMENT OF THE AIR BAG AND
POSSIBLE PERSONAL INJURY. THE FASTENERS,
SCREWS, AND BOLTS, ORIGINALLY USED FOR
THE AIR BAG COMPONENTS, HAVE SPECIAL
COATINGS AND ARE SPECIFICALLY DESIGNED
FOR THE AIR BAG SYSTEM. THEY MUST NEVER
BE REPLACED WITH ANY SUBSTITUTES. ANYTIME
A NEW FASTENER IS NEEDED, REPLACE WITH
THE CORRECT FASTENERS PROVIDED IN THE
SERVICE PACKAGE OR FASTENERS LISTED IN
THE PARTS BOOKS.
WARNING: SAFETY GOGGLES SHOULD BE WORN
AT ALL TIMES WHEN WORKING ON STEERING
COLUMNS.
CAUTION: Disconnect negative (ground) cable from
the battery before servicing any column compo-
nent.
CAUTION: Do not attempt to remove the pivot pins
to disassemble the tilting mechanism. Damage will
occur.
DIAGNOSIS AND TESTING - STEERING
COLUMN
For diagnosis of conditions relating to the steering
column (Refer to 19 - STEERING - DIAGNOSIS ANDTESTING) and (Refer to 19 - STEERING - DIAGNO-
SIS AND TESTING).
REMOVAL
NOTE: Before proceeding, (Refer to 19 - STEERING/
COLUMN - WARNING).
(1) Make sure the front wheels of the vehicle are
in the STRAIGHT AHEAD position before beginning
the column removal procedure.
(2) Disconnect negative (ground) cable from the
battery and isolate cable from battery terminal.
(3) Remove the lower shroud (Refer to 19 -
STEERING/COLUMN/LOWER SHROUD - REMOV-
AL).
(4) Remove the traction off switch.
(5) Remove the upper shroud.
(6) Remove the cluster trim bezel (Refer to 23 -
BODY/INSTRUMENT PANEL/CLUSTER BEZEL -
REMOVAL).
(7) Remove the knee blocker (Refer to 23 - BODY/
INSTRUMENT PANEL/STEERING COLUMN
OPENING COVER - REMOVAL).
(8) Remove the parking brake handle link.
(9) Remove the knee blocker reinforcement (Refer
to 23 - BODY/INSTRUMENT PANEL/KNEE
BLOCKER - REMOVAL).
(10) Remove the airbag (Refer to 8 - ELECTRI-
CAL/RESTRAINTS/DRIVER AIRBAG - REMOVAL).
(11) Remove the steering wheel retaining nut.
(12) Remove the vibration damper weight.
(13) Remove the steering wheel (Refer to 19 -
STEERING/COLUMN/STEERING WHEEL -
REMOVAL). (Fig. 3)
(14) Disconnect the wiring harness connectors
from the clockspring, multi-function switch, halo
lamp, SKIM module, ignition switch and BTSI sole-
noid.
1 - CLOCKSPRING WIRING
2 - STEERING WHEEL
3 - UPPER SHROUD
4 - FIXED SHROUD
5 - SCREW
6 - STEERING COLUMN MOUNTING PLATE
7 - NUT
8 - DASH PANEL STEERING COLUMN MOUNTING BRACKET
9 - STUDS (4)
10 - STEERING COLUMN LOCKING PIN
11 - NUT/WASHER ASSEMBLY
12 - STEERING COLUMN ASSEMBLY
13 - LOWER SHROUD
14 - SCREWS
15 - STEERING WHEEL RETAINING NUT16 - STEERING WHEEL DAMPER
17 - CLOCKSPRING
18 - SCREW
19 - MULTI-FUNCTION SWITCH
20 - PINCH BOLT
21 - STEERING COLUMN COUPLER
22 - PINCH BOLT RETAINING PIN
23 - DASH PANEL
24 - SILENCER SHELL
25 - INTERMEDIATE SHAFT SHIELD AND SEAL
26 - INTERMEDIATE SHAFT
27 - ROLL PIN
28 - POWER STEERING GEAR
29 - FRONT SUSPENSION CRADLE/CROSSMEMBER
19 - 12 COLUMNRS
COLUMN (Continued)
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(15) Disconnect the shift cable at the lever. (Fig. 4)
(16) Remove the pinch side clip, then remove the
cable from the bracket on the column.
(17) Remove the pinch bolt coupling. (Fig. 5)
(18) Loosen the two lower mounting nuts.
(19) Remove the two upper mounting nuts
(20) Remove the steering column.
(21) Remove the clockspring (Refer to 8 - ELEC-
TRICAL/RESTRAINTS/CLOCKSPRING - REMOV-
AL). (Fig. 6)
(22) Remove the mounting plate with the multi-
function switch.
(23) Remove the halo-lamp.(24) Remove the ignition key cylinder (Refer to 19
- STEERING/COLUMN/KEY/LOCK CYLINDER -
REMOVAL).
(25) Remove the BTSI.
INSTALLATION
To service the steering wheel components or the
airbag (Refer to 8 - ELECTRICAL/RESTRAINTS/
DRIVER AIRBAG - REMOVAL). Follow all WARN-
INGS AND CAUTIONS.
(1) Make sure the front wheels of the vehicle are
still in the STRAIGHT AHEAD position before begin-
ning the column installation procedure.
(2) Install the BTSI.
(3) Install the ignition key cylinder (Refer to 19 -
STEERING/COLUMN/KEY/LOCK CYLINDER -
INSTALLATION).
(4) Install the halo-lamp.
Fig. 3 STEERING WHEEL REMOVAL
1 - STEERING WHEEL
2 - PULLER
Fig. 4 SHIFT CABLE MOUNTING
1 - SHIFT CABLE MOUNT
2 - SHIFT LEVER
Fig. 5 PINCH BOLT
1 - PINCH BOLT
2 - STEERING COLUMN
Fig. 6 CLOCKSPRING
RSCOLUMN19-13
COLUMN (Continued)
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(5) Install the mounting plate with the multi-func-
tion switch.
(6) Install the clockspring (Refer to 8 - ELECTRI-
CAL/RESTRAINTS/CLOCKSPRING - INSTALLA-
TION).
(7) Install the steering column to the vehicle.
(8) Install the two upper mounting nuts
(9) Tighten the two lower mounting nuts and the
two upper mounting nuts. Tighten to 12 N´m (105 in.
lbs.).
(10) Install the coupling onto the intermediate
shaft and install the pinch bolt. Tighten the pinch
bolt to 28 N´m (250 in. lbs.).
(11) Install the cable from the bracket on the col-
umn, then install the pinch side clips.
(12) Reconnect the shift cable at the lever.
(13) Reconnect the wiring harness connectors to
the clockspring, multi-function switch, halo lamp,
SKIM module, ignition switch and BTSI solenoid.
(14) Install the steering wheel (Refer to 19 -
STEERING/COLUMN/STEERING WHEEL -
INSTALLATION).
(15) Install the vibration damper weight.
(16) Install the steering wheel retaining nut.
Tighten the nut to 61 N´m (45 ft. lbs.)
(17) Install the airbag (Refer to 8 - ELECTRICAL/
RESTRAINTS/DRIVER AIRBAG - INSTALLATION).
(18) Install the knee blocker reinforcement (Refer
to 23 - BODY/INSTRUMENT PANEL/KNEE
BLOCKER - INSTALLATION).(19) Install the parking brake handle link.
(20) Install the knee blocker (Refer to 23 - BODY/
INSTRUMENT PANEL/STEERING COLUMN
OPENING COVER - INSTALLATION).
(21) Install the cluster trim bezel (Refer to 23 -
BODY/INSTRUMENT PANEL/CLUSTER BEZEL -
INSTALLATION).
(22) Install the upper shroud (Refer to 19 -
STEERING/COLUMN/LOWER SHROUD - INSTAL-
LATION).
(23) Install the traction off switch.
(24) Install the lower shroud.
SPECIFICATIONS
COLUMN TORQUE
DESCRIPTION N´mFt.
Lbs.In.
Lbs.
Steering Wheel Retaining
Nut61 45 Ð
Steering Column Mounting
Bracket Attaching Nuts12 Ð 105
Steering Column Coupling
Pinch Bolt28 Ð 250
Steering Column Airbag
Module Attaching Nuts11 Ð 100
19 - 14 COLUMNRS
COLUMN (Continued)
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IGNITION SWITCH
REMOVAL
The ignition switch attaches to the lock cylinder
housing on the end opposite the lock cylinder (Fig. 7).
For ignition switch terminal and circuit identifica-
tion, refer to the appropriate wiring information. The
wiring information includes wiring diagrams, proper
wire and connector repair procedures, further details
on wire harness routing and retention, as well as
pin-out and location views for the various wire har-
ness connectors, splices and grounds.
(1) Disconnect negative cable from battery.
(2) Remove steering column cover retaining screws
(Fig. 8).(3) Remove parking brake release cable from han-
dle (Fig. 9).
(4) Remove screws holding steering column
shrouds (Fig. 10)and remove lower shroud.
Fig. 7 Ignition SwitchÐViewed From Below Column
1 - IGNITION SWITCH
2 - LOCK CYLINDER HOUSING
3 - RETAINING TABS
Fig. 8 Steering Column Cover
1 - SCREWS
2 - STEERING COLUMN COVER
Fig. 9 Parking Brake Release Cable
1 - PARKING BRAKE CABLE
2 - PARKING BRAKE HANDLE
Fig. 10 Steering Column Shroud Screws
1 - STEERING WHEEL
2 - SCREWS
3 - LOWER STEERING COLUMN SHROUD
RSCOLUMN19-15
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(5) Place key cylinder in RUN position. Depress
lock cylinder retaining tab and remove key cylinder
(Fig. 11).
(6) Remove ignition switch mounting screw (Fig.
12) with a #10 Torxttamper proof bit.
(7) Depress retaining tab (Fig. 8) or (Fig. 13) and
gently pry ignition switch from steering column (Fig.
14).
(8) Disconnect electrical connectors from ignition
switch and remove switch (Fig. 15).
INSTALLATION
The ignition switch attaches to the lock cylinder
housing on the end opposite the lock cylinder (Fig. 7)
. For ignition switch terminal and circuit identifica-
tion, refer to the Wiring Diagrams section.
(1) Ensure the ignition switch is in the RUN posi-
tion and the actuator shaft in the lock housing is in
the RUN position.
(2) Install electrical connectors to ignition switch.
Fig. 11 Lock Cylinder Retaining Tab
1 - IGNITION SWITCH
2 - RETAINING TAB
Fig. 12 Ignition Switch Mounting Screw
1 - MOUNTING SCREW
2 - IGNITION SWITCH
Fig. 13 Ignition Switch Retaining Tab
1 - IGNITION SWITCH
2 - RETAINING TAB
Fig. 14 Removing Ignition Switch
1 - IGNITION SWITCH
2 - RETAINING TAB
19 - 16 COLUMNRS
IGNITION SWITCH (Continued)
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