2-92 OnStar Services
The following services are available within OnStar
service plans. Your vehicle comes with a specific
one
-year service plan than allows use of some or all of
the following services.
Automatic Notification of Air Bag
Deployment: If an air bag deploys, a priority
emergency signal is automatically sent to the center.
An advisor will locate your vehicle's position, try to
contact you and assist you in the situation. If the
center is unable to contact you, an emergency service
provider will be contacted.
Stolen Vehicle Tracking: Call the center at
1
-888-4-ONSTAR (1-888-466-7827) to report your
vehicle stolen. The system can then attempt to locate
and track your vehicle and the advisor will assist the
proper authorities.
Roadside Assistance with Location: For vehicle
breakdowns, press the OnStar Services button. An
advisor will contact the appropriate help.Remote Diagnostics: If an instrument panel
light comes on, press the OnStar Services button.
An advisor can perform a check of the engine
on
-board computer, and recommend what action
needs to be taken.
OnStar MED
-NET: Med-Net can store your
personal medical history and provide it to emergency
personnel if necessary. (Requires activation and
additional fee.)
Accident Assist: An advisor can provide
step
-by-step guidance following an accident.
Remote Door Unlock: To contact the center, call
1
-888-4-ONSTAR. You will be required to provide
your security information. An advisor will send a
command to your vehicle to unlock itself. The
advisor can delay unlocking your vehicle. Remote
Door Unlock is disabled 48 hours after the vehicle is
parked to maintain the battery charge.
Vehicle Locator Service: To contact the center, call
1
-888-4-ONSTAR. You will be required to provide
your security information. An advisor will send a
command to your vehicle to sound the horn and/or
flash the lamps.
2-108 Malfunction Indicator Lamp (Service
Engine Soon Light in the United States
or Check Engine Light in Canada)
United States Canada
Your vehicle is equipped with a computer which
monitors operation of the fuel, ignition and emission
control systems.This system is called OBD II (On
-Board
Diagnostics
-Second Generation) and is intended to assure
that emissions are at acceptable levels for the life of the
vehicle, helping to produce a cleaner environment. The
SERVICE ENGINE SOON or CHECK ENGINE light
comes on to indicate that there is a problem and service is
required. Malfunctions often will be indicated by the
system before any problem is apparent. This may prevent
more serious damage to your vehicle. This system is also
designed to assist your service technician in correctly
diagnosing any malfunction.
NOTICE:
If you keep driving your vehicle with this light
on, after a while, your emission controls may not
work as well, your fuel economy may not be as
good and your engine may not run as smoothly.
This could lead to costly repairs that may not be
covered by your warranty.
2-109
NOTICE:
Modifications made to the engine, transaxle,
exhaust, intake or fuel system of your vehicle or
the replacement of the original tires with other
than those of the same Tire Performance Criteria
(TPC) can affect your vehicle's emission controls
and may cause the SERVICE ENGINE SOON or
CHECK ENGINE light to come on.
Modifications to these systems could lead to
costly repairs not covered by your warranty. This
may also result in a failure to pass a required
Emission Inspection/Maintenance test.
This light should come on, as a check to show you it is
working, when the ignition is on and the engine is not
running. If the light doesn't come on, have it repaired.
This light will also come on during a malfunction in one
of two ways:
Light Flashing
-- A misfire condition has been
detected. A misfire increases vehicle emissions and
may damage the emission control system on your
vehicle. Dealer or qualified service center diagnosis
and service may be required.Light On Steady
-- An emission control system
malfunction has been detected on your vehicle.
Dealer or qualified service center diagnosis and
service may be required.
If the Light Is Flashing
The following may prevent more serious damage to
your vehicle:
Reducing vehicle speed.
Avoiding hard accelerations.
Avoiding steep uphill grades.
If you are towing a trailer, reduce the amount of
cargo being hauled as soon as it is possible.
If the light stops flashing and remains on steady, see ªIf
the Light Is On Steadyº following.
If the light continues to flash, when it is safe to do so,
stop the vehicle. Find a safe place to park your vehicle.
Turn the key off, wait at least 10 seconds and restart the
engine. If the light remains on steady, see ªIf the Light
Is On Steadyº following. If the light is still flashing,
follow the previous steps, and drive the vehicle to your
dealer or qualified service center for service.
2-110
If the Light Is On Steady
You may be able to correct the emission system
malfunction by considering the following:
Did you recently put fuel into your vehicle?
If so, reinstall the fuel cap, making sure to fully install
the cap. See ªFilling Your Tankº in the Index. The
diagnostic system can determine if the fuel cap has been
left off or improperly installed. A loose or missing fuel
cap will allow fuel to evaporate into the atmosphere. A
few driving trips with the cap properly installed should
turn the light off.
Did you just drive through a deep puddle of water?
If so, your electrical system may be wet. The condition
will usually be corrected when the electrical system
dries out. A few driving trips should turn the light off.
Are you low on fuel?
As your engine starts to run out of fuel, your engine may
not run as efficiently as designed since small amounts of
air are sucked into the fuel line causing a misfire. The
system can detect this. Adding fuel should correct this
condition. Make sure to install the fuel cap properly. See
ªFilling Your Tankº in the Index. It will take a few
driving trips to turn the light off.Have you recently changed brands of fuel?
If so, be sure to fuel your vehicle with quality fuel. See
ªFuelº in the Index. Poor fuel quality will cause your
engine not to run as efficiently as designed. You may
notice this as stalling after start
-up, stalling when you
put the vehicle into gear, misfiring, hesitation on
acceleration or stumbling on acceleration. (These
conditions may go away once the engine is warmed up.)
This will be detected by the system and cause the light
to turn on.
If you experience one or more of these conditions,
change the fuel brand you use. It will require at least
one full tank of the proper fuel to turn the light off.
If none of the above steps have made the light turn off,
have your dealer or qualified service center check the
vehicle. Your dealer has the proper test equipment and
diagnostic tools to fix any mechanical or electrical
problems that may have developed.
2-111
Emissions Inspection and Maintenance Programs
Some state/provincial and local governments have
or may begin programs to inspect the emission
control equipment on your vehicle. Failure to pass
this inspection could prevent you from getting a
vehicle registration.
Here are some things you need to know in order to help
your vehicle pass an inspection:
Your vehicle will not pass this inspection if the
SERVICE ENGINE SOON or CHECK ENGINE light is
on or not working properly.
Your vehicle will not pass this inspection if the OBD
(on
-board diagnostic) system determines that critical
emission control systems have not been completely
diagnosed by the system. The vehicle would be
considered not ready for inspection. This can happen if
you have recently replaced your battery or if your
battery has run down. The diagnostic system is designed
to evaluate critical emission control systems during
normal driving. This may take several days of routine
driving. If you have done this and your vehicle still does
not pass the inspection for lack of OBD system
readiness, see your dealer or qualified service center to
prepare the vehicle for inspection.
Fuel Gage
United States Canada
When the indicator nears empty, you still have a little
fuel left, but you should get more soon.
If your fuel is low, the warning message in the message
center will come on. See ªLow Fuel Warning Messageº
later in this section.
Your fuel gage tells you about how much fuel you have
left when the ignition is on.
4-7
Avoid needless heavy braking. Some people drive in
spurts
-- heavy acceleration followed by heavy
braking
-- rather than keeping pace with traffic. This is a
mistake. Your brakes may not have time to cool between
hard stops. Your brakes will wear out much faster if you
do a lot of heavy braking. If you keep pace with the
traffic and allow realistic following distances, you will
eliminate a lot of unnecessary braking. That means
better braking and longer brake life.
If your engine ever stops while you're driving, brake
normally but don't pump your brakes. If you do, the
pedal may get harder to push down. If your engine
stops, you will still have some power brake assist. But
you will use it when you brake. Once the power assist is
used up, it may take longer to stop and the brake pedal
will be harder to push.
Anti-Lock Brake System (ABS)
Your vehicle has anti-lock brakes. ABS is an advanced
electronic braking system that will help prevent a
braking skid.
When you start your engine, or when you begin to drive
away, your anti
-lock brake system will check itself. You
may hear a momentary motor or clicking noise while
this test is going on, and you may even notice that your
brake pedal moves or pulses a little. This is normal.
If there's a problem with the
anti
-lock brake system, this
warning light will stay on.
See ªAnti
-Lock Brake
System Warning Lightº in
the Index.
4-29
Tie a red cloth to your vehicle to alert police that
you've been stopped by the snow.
Put on extra clothing or wrap a blanket around you.
If you have no blankets or extra clothing, make body
insulators from newspapers, burlap bags, rags, floor
mats
-- anything you can wrap around yourself or
tuck under your clothing to keep warm.
You can run the engine to keep warm, but be careful.
CAUTION:
Snow can trap exhaust gases under your vehicle.
This can cause deadly CO (carbon monoxide) gas
to get inside. CO could overcome you and kill
you. You can't see it or smell it, so you might not
know it is in your vehicle. Clear away snow from
around the base of your vehicle, especially any
that is blocking your exhaust pipe. And check
around again from time to time to be sure snow
doesn't collect there.
Open a window just a little on the side of the
vehicle that's away from the wind. This will help
keep CO out.
Run your engine only as long as you must. This saves
fuel. When you run the engine, make it go a little faster
than just idle. That is, push the accelerator slightly. This
uses less fuel for the heat that you get and it keeps the
battery charged. You will need a well
-charged battery to
restart the vehicle, and possibly for signaling later on
with your headlamps. Let the heater run for a while.
6-7
To remove the fuel cap, turn it slowly to the left
(counterclockwise). The fuel cap has a spring in it; if
you let go of the cap too soon, it will spring back to
the right.
CAUTION:
If you get gasoline on yourself and then
something ignites it, you could be badly burned.
Gasoline can spray out on you if you open the
fuel cap too quickly. This spray can happen if
your tank is nearly full, and is more likely in hot
weather. Open the fuel cap slowly and wait for
any ªhissº noise to stop. Then unscrew the cap all
the way.
Be careful not to spill gasoline. Clean gasoline from
painted surfaces as soon as possible. See ªCleaning the
Outside of Your Vehicleº in the Index.When you put the fuel cap back on, turn it to the right
(clockwise) until you hear a clicking sound. Make sure
you fully install the cap. The diagnostic system can
determine if the fuel cap has been left off or improperly
installed. This would allow fuel to evaporate into the
atmosphere. See ªMalfunction Indicator Lampº in
the Index.
The malfunction indicator lamp (SERVICE ENGINE
SOON or CHECK ENGINE light) will come on if the
fuel cap is not properly reinstalled.
NOTICE:
If you need a new fuel cap, be sure to get the
right type. Your dealer can get one for you. If you
get the wrong type, it may not fit properly. This
may cause your malfunction indicator lamp to
light and may damage your fuel tank and
emissions system. See ªMalfunction Indicator
Lampº in the Index.