2002 CHEVROLET VENTURE phone

3-55
While listening to a cassette tape, press the right arrow
to hear the next selection on the tape. Press the left
arrow to go back to the previous selection. These arrows
are inactive if the tape mode on the front radio is in use.
While listening to a CD, press the right arrow to hear the
next track on the CD. Press the left arrow to go back to
the start of the current track (if more than eight seconds
have played). These arrows are inactive if the CD mode
on the front radio is in use.
P.SET SCAN (Preset Scan): The front passengers must
be listening to something different for each of these
functions to work:

Press this button to scan through the preset radio
stations set on the pushbuttons on the main radio.
The radio will go to a preset station stored on your
pushbuttons, play for a few seconds, then go on to
the next preset station. This feature will only scan
the presets that are in the selected band. Press this
button again to stop scanning presets. The selected
radio station frequency will appear on the display
above the video screen. The sound will mute
while scanning.
If your vehicle has the AM-FM Stereo with Cassette
Tape and Compact Disc Player with Radio Data
Systems (RDS) and Automatic Tone Control, press
this button to go to the other side of a tape when a
cassette tape is playing.

If your vehicle has the AM
-FM Stereo with Six-Disc
Compact Disc Player with Programmable Equalization
and Radio Data Systems (RDS), press this button to go
to a different CD when a CD is playing.
CD TAPE: Press this button to switch between playing
a cassette tape, a compact disc, a DVD or an auxiliary
device when the headphones are on channel B. If one of
the devices is not loaded, the system will skip over the
device when this button is pressed.

3-56 Theft-Deterrent Feature Non-RDS Radios
THEFTLOCK
is designed to discourage theft of your
radio. The feature works automatically by learning a
portion of the Vehicle Identification Number (VIN).
If the radio is moved to a different vehicle, it will not
operate and LOCKED will be displayed.
With THEFTLOCK activated, your radio will not
operate if stolen.
Theft-Deterrent Feature RDS Radios
THEFTLOCK
is designed to discourage theft of your
radio. The feature works automatically by learning a
portion of the Vehicle Identification Number (VIN).
If the radio is moved to a different vehicle, it will not
operate and LOCKED will be displayed.
When the ignition is off and RAP is not active, the
blinking red light indicates that THEFTLOCK is armed.
With THEFTLOCK activated, your radio will not
operate if stolen.
Understanding Radio Reception
AM
The range for most AM stations is greater than for FM,
especially at night. The longer range, however, can
cause stations to interfere with each other. AM can pick
up noise from things like storms and power lines. Try
reducing the treble to reduce this noise if you ever get it.
FM Stereo
FM stereo will give you the best sound, but FM signals
will reach only about 10 to 40 miles (16 to 65 km). Tall
buildings or hills can interfere with FM signals, causing
the sound to come and go.
Understanding DVD Distortion
You may experience video distortion when operating
cellular phones, scanners, CB radios, Global Position
Systems (GPS)*, two
-way radios, mobile fax, or
walkie talkies.
It may be necessary to turn off the DVD player when
operating one of these devices in or near the vehicle.
* Excludes the OnStar

System.

3-57 Tips About Your Audio System
Hearing damage from loud noise is almost undetectable
until it is too late. Your hearing can adapt to higher
volumes of sound. Sound that seems normal can be loud
and harmful to your hearing. Take precautions by
adjusting the volume control on your radio to a safe
sound level before your hearing adapts to it.
To help avoid hearing loss or damage do the following:
1. Adjust the volume knob to the lowest setting.
2. Increase volume slowly until you hear comfortably
and clearly.NOTICE:
Before you add any sound equipment to your
vehicle
-- like a tape player, CB radio, mobile
telephone or two
-way radio -- be sure you can
add what you want. If you can, it's very
important to do it properly. Added sound
equipment may interfere with the operation of
your vehicle's engine, Delphi Electronics radio or
other systems, and even damage them. Your
vehicle's systems may interfere with the
operation of sound equipment that has been
added improperly.
So, before adding sound equipment, check with
your dealer and be sure to check federal rules
covering mobile radio and telephone units.

4-2
Defensive Driving
The best advice anyone can give about driving is:
Drive defensively.
Please start with a very important safety device in your
vehicle: Buckle up. See ªSafety Beltsº in the Index.Defensive driving really means ªbe ready for anything.º
On city streets, rural roads or freeways, it means
ªalways expect the unexpected.º
Assume that pedestrians or other drivers are going to be
careless and make mistakes. Anticipate what they might
do. Be ready for their mistakes.
Rear
-end collisions are about the most preventable of
accidents. Yet they are common. Allow enough
following distance. It's the best defensive driving
maneuver, in both city and rural driving. You never
know when the vehicle in front of you is going to brake
or turn suddenly.
Defensive driving requires that a driver concentrate on
the driving task. Anything that distracts from the driving
task
-- such as concentrating on a cellular telephone
call, reading, or reaching for something on the
floor
-- makes proper defensive driving more difficult
and can even cause a collision, with resulting injury.
Ask a passenger to help do things like this, or pull
off the road in a safe place to do them yourself.
These simple defensive driving techniques could save
your life.

4-20
Hydroplaning doesn't happen often. But it can if your
tires do not have much tread or if the pressure in one or
more is low. It can happen if a lot of water is standing on
the road. If you can see reflections from trees, telephone
poles or other vehicles, and raindrops ªdimpleº the
water's surface, there could be hydroplaning.
Hydroplaning usually happens at higher speeds. There
just isn't a hard and fast rule about hydroplaning. The
best advice is to slow down when it is raining.
Driving Through Deep Standing Water
NOTICE:
If you drive too quickly through deep puddles or
standing water, water can come in through your
engine's air intake and badly damage your
engine. Never drive through water that is slightly
lower than the underbody of your vehicle. If you
can't avoid deep puddles or standing water, drive
through them very slowly.
Driving Through Flowing Water
CAUTION:
Flowing or rushing water creates strong forces. If
you try to drive through flowing water, as you
might at a low water crossing, your vehicle can be
carried away. As little as six inches of flowing
water can carry away a smaller vehicle. If this
happens, you and the other vehicle occupants
could drown. Don't ignore police warning signs,
and otherwise be very cautious about trying to
drive through flowing water.
Some Other Rainy Weather Tips

Turn on your low-beam headlamps -- not just your
parking lamps
-- to help make you more visible to others.

Besides slowing down, allow some extra following
distance. And be especially careful when you pass another
vehicle. Allow yourself more clear room ahead, and be
prepared to have your view restricted by road spray.

Have good tires with proper tread depth. See ªTiresº
in the Index.

8-
8-1
Section 8 Customer Assistance Information
Here you will find out how to contact Chevrolet if you need assistance. This section also tells you how to obtain
service publications and how to report any safety defects.
8
-2 Customer Satisfaction Procedure
8
-4 Customer Assistance for Text Telephone
(TTY) Users
8
-4 Customer Assistance Offices
8
-5 GM Mobility Program for Persons
with Disabilities
8
-6 Chevrolet Roadside Assistance Program
8
-8 Canadian Roadside Assistance8
-8 Courtesy Transportation
8
-10 Warranty Information
8
-10 Reporting Safety Defects to the United
States Government
8
-11 Reporting Safety Defects to the
Canadian Government
8
-11 Reporting Safety Defects to General Motors

8-4
You may contact the BBB using the toll-free telephone
number or write them at the following address:
BBB Auto Line
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203
-1804
Telephone: 1
-800-955-5100
This program is available in all 50 states and the
District of Columbia. Eligibility is limited by vehicle age,
mileage and other factors. General Motors reserves the
right to change eligibility limitations and/or discontinue
its participation in this program.
Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or
speech
-impaired and who use Text Telephones (TTYs),
Chevrolet has TTY equipment available at its Customer
Assistance Center. Any TTY user can communicate
with Chevrolet by dialing: 1
-800-833-CHEV (2438).
(TTY users in Canada can dial 1
-800-263-3830.)
Customer Assistance Offices
Chevrolet encourages customers to call the toll-free
number for assistance. If a U.S. customer wishes to write
to Chevrolet, the letter should be addressed to Chevrolet's
Customer Assistance Center.
United States
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
1-800-222-1020
1-800-833-2438 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-CHEV-USA

(243-8872)
From:
Puerto Rico: 1-800-496-9992 (English)
1-800-496-9993 (Spanish)
U.S. Virgin Islands: 1-800-496-9994
Fax Number: 313-381-0022

8-5 Canada
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-268-6800
All Overseas Locations
Please contact the local General Motors Business Unit.
Mexico, Central America and Caribbean
Islands/Countries (Except Puerto Rico and
U.S. Virgin Islands)
General Motors de Mexico, S. de R.L. de C.V.
Customer Assistance Center
Paseo de la Reforma # 2740
Col. Lomas de Bezares
C.P. 11910, Mexico, D.F.
01-800-508-0000
Long Distance: 011-52 - 53 29 0 800
GM Mobility Program for Persons
with Disabilities
This program, available to
qualified applicants, can
reimburse you up to $1,000
toward aftermarket driver
or passenger adaptive
equipment you may require
for your vehicle (hand
controls, wheelchair/scooter
lifts, etc.).
This program can also provide you with free resource
information, such as area driver assessment centers and
mobility equipment installers. The program is available
for a limited period of time from the date of vehicle
purchase/lease. See your dealer for more details or call
the GM Mobility Assistance Center at 1
-800-323-9935.
Text telephone (TTY) users, call 1
-800-833-9935.
GM of Canada also has a Mobility Program.
Call 1
-800-GM-DRIVE (463-7483) for details.
When calling from outside Canada, please dial
1
-905-644-3063. All TTY users call 1-800-263-3830.