2001 MERCEDES-BENZ C320 ESP

183 Audio system
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Emergency call
Important!
If you press button for more than 1 second, the
number stored in memory location 1 (for example 911)
will be dialed.
The 911 emergency call system is a public service.
Using it without due cause is a criminal offence.
You can make an emergency call to an emergency
rescue station with a mobile communications network.
The emergency call will be placed as long as the
corresponding mobile communications network is
available. To do this, switch the telephone on if you have
not already done so.
The call will also be placed if the unlock-code is not
entered.Emergency calls may not be possible with all telephone
networks or if certain network services and/or
telephone functions are active. Check with your local
network operating company. It may take some time to
set up an emergency call.
To use this function you must ensure that the number
stored in memory location 1 is the number to be dialed
in case of emergency.
Note:
If an emergency call cannot be
connected, the message
“SYSTM BUSY” appears.

184 Interior equipment
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Power windows
The control panel is located on the driver’s door. Switches for:
1left, front
2right, front
3left, rear
4right, rear
There are individual switches in the front passenger
door and the rear doors for the respective windows.
Turn electronic key in starter switch to position 1 or 2.
Opening the windows:
Press the switch to resistance point.
Closing the windows:
Pull the switch to resistance point.
Release switch when window is in desired position.
P54.25-2259-26

197 Interior equipment
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Cup holder
1Cup holder in front seat armrest
Open the storage compartment in front of the armrest,
seepage195.
Close the storage compartment in front of the armrest,
seepage195..
Wa r n i n g !
Keep the cup holder closed while traveling. Place
only containers that fit into the cup holder to
prevent spills. Do not fill containers to a height
where the contents could spill during vehicle
maneuvers, especially hot liquids.

198 Interior equipment
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
2Cup holder in rear seat armrestTo o p e n :
Push front of sliding compartment – the cup holder
slides out.
To c l o s e :
Push the sliding compartment back until it engages.
Wa r n i n g !
Keep the cup holder closed while traveling. Place
only containers that fit into the cup holder to
prevent spills. Do not fill containers to a height
where the contents could spill during vehicle
maneuvers, especially hot liquids.

217 Contents - Driving
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
DrivingControl and operation of radio
transmitters ............................... 218
The first 1 000 miles
(1 500 km) ................................. 219
Maintenance ................................... 219
Tele Aid ...........................................220
Catalytic converter ........................228
Emission control ............................229
Starter switch .................................230
Starting and turning
off the engine ............................232
Manual transmission ....................233Automatic transmission ............... 234
Parking brake ................................ 243
Driving instructions ...................... 244
Drive sensibly – Save Fuel ....... 244
Drinking and driving ................ 244
Pedals .......................................... 244
Power assistance ........................ 245
Brakes .......................................... 245
Driving off ................................... 246
Parking ........................................ 246
Tires ............................................. 247
Snow chains ............................... 250
Winter driving
instructions ................................ 250Deep water ..................................252
Passenger compartment ...........253
Traveling abroad ........................253
Cruise control .................................254
Brake assist system (BAS) ............257
Antilock brake system
(ABS) ...........................................258
Electronic stability program
(ESP) ...........................................260
What you should know at the gas
station .........................................264
Check regularly and before a long
trip ...............................................266

218 Control and operation of radio transmitters
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Control and operation of radio transmitters
COMAND, radio, telephone and two-way radio
1 Observe all legal requirements.
Telephones and two-way radio
Radio transmitters, such as a portable telephone or a
citizens band unit should only be used inside the
vehicle if they are connected to an antenna that is
installed on the outside of the vehicle.
Refer to the radio transmitter operation instructions
regarding use of an external antenna.
Wa r n i n g !
Please do not forget that your primary
responsibility is to drive the vehicle. Only operate
the COMAND (Cockpit Management and Data
System), radio, telephone
1 or two-way radio
1 if road
and traffic conditions permit.
Bear in mind that at a speed of just 30 mph
(approximately 50 km / h), your vehicle is covering
a distance of approximately 50 feet (approximately
14 m) every second.
Wa r n i n g !
Never operate radio transmitters equipped with a
built-in or attached antenna (i.e. without being
connected to an external antenna) from inside the
vehicle while the engine is running. Doing so could
lead to a malfunction of the vehicle’s electronic
system, possibly resulting in an accident and
personal injury.

220 Tele Aid
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Tele Aid
Important!
The initial activation of the Tele Aid system may only be
performed by completing the subscriber agreement and
placing an acquaintance call using the “SOS” button.
Failure to complete either of these steps will result in a
system that is not activated.
If you have any questions regarding activation, please
call the Response Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
(Te l ematic Alarm Identification on Demand)
The Tele Aid system consists of three types of response;
automatic and manual emergency, roadside assistance
and information.
The Tele Aid system is always operational, providing
that the vehicle’s battery is charged and properly
connected. To activate, press the “SOS” button, the
Roadside Assistance button or the Information
button¡, depending on the type of response
required.System self-check
Initially, after turning the electronic key in starter
switch to position 2, malfunctions are detected and
indicated (the indicator lamps in the “SOS” button, the
Roadside Assistance button and the Information
button¡ stay on longer than 5 seconds or do not
come on).
If a malfunction is indicated as outlined above, have the
system checked at the nearest Mercedes-Benz Center as
soon as possible.
Important!
Always make sure that the indicator lamp in the
“SOS” button remains illuminated for approximately
5 seconds during the system self-check after turning
electronic key in starter switch to position 2.
Emergency calls
An emergency call is initiated automatically following
an accident in which the Emergency Tensioning
Retractors (ETR’s) or airbags deploy. An emergency call
can also be initiated manually by opening the cover next
to the inside rear view mirror labeled “SOS”, then

221 Tele Aid
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index pressing the button (for longer than 2 seconds) located
under the cover. See below for instructions on initiating
an emergency call manually.
Once the emergency call is in progress, the indicator
lamp in the “SOS” button will begin to flash. The
message “EMERGENCY CALL – ESTABLISHING CALL”
appears in the multifunction display. When the
connection is established, the message “EMERGENCY
CALL – CALL CONNECTED” appears in the
multifunction display. All information relevant to the
emergency, such as the location of the vehicle
(determined by the GPS satellite location system),
vehicle model, identification number and color are
generated.
A voice connection between the Response Center and
the occupants of the vehicle will be established
automatically soon after the emergency call has been
initiated. The Response Center will attempt to determine
more precisely the nature of the accident provided they
can speak to an occupant of the vehicle.The Tele Aid system is available if:
•it has been activated and is operational. Activation
requires a subscription for monitoring services and
cellular air time,
•the relevant cellular phone network and GPS signals
are available.
Note:
Location of the vehicle on a map is possible if the
vehicle is able to receive signals from the GPS satellite
network.
Wa r n i n g !
If the indicator lamp in the “SOS” button is
illuminated continuously and there was no voice
connection to the Response Center established,
then the Tele Aid system could not initiate an
emergency call (e.g. the relevant cellular phone
network is not available). The message
“EMERGENCY CALL – CALL FAILED” appears in
the multifunction display.Should this occur, assistance must be summoned
by other means.