
GETTING ROADSIDE ASSISTANCE
To fully assist you should you have a vehicle concern, Ford offers a
complimentary roadside assistance program. This program is separate
from the New Vehicle Limited Warranty. The service is available:
²24±hours, seven days a week
²for the Basic warranty period (Canada) or New Vehicle Limited
Warranty period (U.S.) of three years or 60 000 km (36 000 miles),
whichever comes first on Ford and Mercury vehicles, and four years or
80 000 km (50 000 miles) on Lincoln vehicles
Roadside assistance will cover:
²changing a flat tire
²jump-starts
²lock-out assistance
²fuel delivery
²towing of your disabled vehicle up to 56.3 kms (35 miles) from the
point of pickup (this can include to the nearest Ford dealership, or
your selling dealer if within the specified distance.) One tow per
disablement. Even non-warranty related tows, like accidents or getting
stuck in the mud or snow, are covered (some exclusions apply, such
as impound towing or repossession).
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment in Ford vehicles and is
mailed to you if you own a Mercury or Lincoln. In Canada, the card is
found in the Roadside Assistance book in the glove compartment.
To receive roadside assistance in the United States for Ford or Mercury
vehicles, call 1±800±241±3673 or if you own a Lincoln vehicle, call
1±800±521±4140. In Canada call 1±800±665±2006.
Should you need to arrange roadside assistance for yourself, Ford will
reimburse a reasonable amount. To obtain information about
reimbursement, call 1±800±241±3673 in the United States for Ford or
Mercury vehicles; or if you own a Lincoln vehicle, call 1±800±521±4140.
Call 1±800±665±2006 in Canada.
Roadside emergencies
185 

16. Put flat tire, jack and lug wrench away in the proper stowage
locations.
JUMP STARTING YOUR VEHICLE
The gases around the battery can explode if exposed to flames,
sparks, or lit cigarettes. An explosion could result in injury or
vehicle damage.
Do not push start your vehicle. You could damage the catalytic
converter.
Batteries contain sulfuric acid which can burn skin, eyes, and
clothing, if contacted.
Do not attempt to push start your vehicle. Automatic
transmissions do not have push-start capability.
Preparing your vehicle
When the battery is disconnected or a new battery is installed, the
transmission must relearn its adaptive strategy. As a result of this, the
transmission may shift firmly. This operation is considered normal and
will not effect function or durability of the transmission. Over time, the
adaptive learning process will fully update transmission operation to its
optimum shift feel.
1.Use only a 12±volt supply to start your vehicle.
2. Do not disconnect the battery of the disabled vehicle as this could
damage the vehicle's electrical system.
3. Park the booster vehicle close to the hood of the disabled vehicle
making sure the two vehiclesdo nottouch. Set the parking brake on
both vehicles and stay clear of the engine cooling fan and other moving
parts.
4. Check all battery terminals and remove any excessive corrosion before
you attach the battery cables. Ensure that vent caps are tight and level.
5. Turn the heater fan on in both vehicles to protect any electrical
surges. Turn all other accessories off.
Roadside emergencies
202 

Jump starting
1. Start the engine of the booster vehicle and run the engine at
moderately increased speed.
2. Start the engine of the disabled vehicle.
3. Once the disabled vehicle has been started, run both engines for an
additional three minutes before disconnecting the jumper cables.
Removing the jumper cables
Remove the jumper cables in the reverse order that they were
connected.
1. Remove the jumper cable from thegroundmetal surface.
Note:In the illustrations,lightning boltsare used to designate the
assisting (boosting) battery.
2. Remove the jumper cable on the negative (-) connection of the
booster vehicle's battery.
+–+–
+–+–
Roadside emergencies
205 

3. Remove the jumper cable from the positive (+) terminal of the booster
vehicle's battery.
4. Remove the jumper cable from the positive (+) terminal of the
disabled vehicle's battery.
After the disabled vehicle has been started and the jumper cables
removed, allow it to idle for several minutes so the engine computer can
relearnits idle conditions.
When the battery is disconnected or a new battery is installed, the
transmission must relearn its adaptive strategy. As a result of this, the
transmission may shift firmly. This operation is considered normal and
will not effect function or durability of the transmission. Over time, the
adaptive learning process will fully update transmission operation to its
optimum shift feel.
+–+–
+–+–
Roadside emergencies
206 

exterior ............................252±253
exterior lamps .........................254
instrument cluster lens ..........255
instrument panel ....................255
interior .............................255±257
mirrors .....................................254
plastic parts ............................253
safety belts ..............................256
washing ....................................252
waxing .....................................253
wheels ......................................253
windows ..................................256
wiper blades ............................254
woodtone trim ........................256
Climate control (see Air
conditioning or Heating) ............29
Clock ..........................42, 50, 59, 73
Compass, electronic
set zone adjustment .................24
Console ......................................101
overhead ....................................96
Controls
power seat ...............................120
Coolant
checking and adding ..............215
refill capacities ................220, 258
specifications ..................259, 261
Cruise control
(see Speed control) ....................79
Cupholder(s) .............................123
Customer Assistance ................185
Ford accessories
for your vehicle ......................272
Ford Extended
Service Plan ............................264
Getting assistance outside
the U.S. and Canada ..............271
Getting roadside assistance ...185Getting the
service you need ....................264
Ordering additional
owner's literature ...................275
The Dispute
Settlement Board ...................267
Utilizing the Mediation/
Arbitration Program ...............270
D
Daytime running lamps
(see Lamps) ................................27
Defrost
rear window ..............................38
Dipstick
automatic
transmission fluid ...................222
engine oil .................................211
Doors
door ajar warning .....................13
lubricant specifications ..........259
power sliding ............................98
Driving under special
conditions
through water .........................178
E
Emergencies, roadside
jump-starting ..........................202
Emission control system ..........243
Engine ........................................261
check engine/service engine
soon light ..................................11
cleaning ...................................254
coolant .....................................215
idle speed control ...................227
Index
279 

daytime running lights .............27
flash to pass ..............................28
high beam ...........................10, 27
replacing bulbs .......................246
turning on and off ....................27
warning chime ..........................14
Heating ........................................29
heater only system ...................29
rear seat controls .....................37
HomeLink universal
transceiver (see
Garage door opener) ......90, 92±94
Hood ..........................................209
I
Ignition .................................79, 261
Infant seats
(see Safety seats) .....................153
Inspection/maintenance
(I/M) testing ..............................245
Instrument panel
cleaning ...................................255
cluster ..................................8, 255
lighting up panel and interior .28
location of components ..............8
J
Jack ............................................196
positioning ...............................196
storage .....................................196
Jump-starting your vehicle ......202
K
Keyless entry system
autolock ...................................110
locking and unlocking doors ..112programming entry code .......111
Keys ...................................113±115
key in ignition chime ...............14
positions of the ignition ...........79
L
Lamps
autolamp system .......................29
bulb replacement
specifications chart ................250
cargo lamps ...............................28
daytime running light ...............27
headlamps .................................27
headlamps, flash to pass ..........28
instrument panel, dimming .....28
interior lamps .....................95±97
replacing bulbs ...............245±249
Lane change indicator
(see Turn signal) ........................82
Liftgate ..............................117±118
Lights, warning and indicator ......8
air bag ........................................10
anti-lock brakes (ABS) ....10, 168
anti-theft .....................................9
brake ..........................................10
charging system ..........................8
check engine .............................11
door ajar ....................................13
fuel cap light .............................12
fuel reset ...................................13
high beam ...........................10, 13
low fuel ........................................8
low washer fluid .......................13
oil pressure ...............................10
overdrive off ..............................11
safety belt ...................................9
traction control active ................8
traction control off .....................9
turn signal indicator ...................9
Index
281 

cleaning the
safety belts ......................143, 256
extension assembly ................139
for adults .........................135±137
for children .....................151±152
lap belt ....................................138
Occupant Classification
Sensor ......................................132
warning light and
chime ...............9, 13±14, 139±140
Safety seats for children ..........153
Seat belts
(see Safety restraints) .............131
Seats ..........................................119
child safety seats ....................153
cleaning ...........................256±257
memory seat .............89, 109, 122
SecuriLock passive
anti-theft system ...............113±115
Servicing your vehicle ..............208
Spark plugs,
specifications .....................257, 261
Specification chart,
lubricants ...........................259, 261
Speed control ..............................79
Speedometer ...............................15
Starting your vehicle ........163, 165
jump starting ..........................202
Steering wheel
tilting .........................................84T
Tachometer .................................15
Tires ...........................196, 230±232
changing ..................196±197, 199
checking the pressure ............233
replacing ..................................234
rotating ....................................233
snow tires and chains ............235
tire grades ...............................231
treadwear ................................231
Towing .......................................180
recreational towing .................183
trailer towing ..........................180
wrecker ....................................207
Traction control ..................78, 169
active light ..................................8
off light ........................................9
Transaxle
automatic operation ...............173
fluid, refill capacities ..............258
lubricant specifications ..........261
Transmission
fluid, checking and adding
(automatic) .............................222
lubricant specifications ..........259
Trip odometer .............................16
Turn signal ........................9, 14, 82
V
Vehicle dimensions ...................261
Vehicle Identification Number
(VIN) ..........................................263
Vehicle loading ..........................178
Ventilating your vehicle ...........166
Index
283