Vehicle identification number
The vehicle identification number is
attached to a metal tag and is
located on the driver side
instrument panel. (Please note that
in the graphic XXXX is
representative of your vehicle
identification number.)
Engine number
The engine number (the last eight numbers of the vehicle identification
number) is stamped on the engine block, frame and transaxle.
XXXXXXXXXXXXXXXXX
Capacities and specifications
229
UTILIZING THE MEDIATION/ARBITRATION PROGRAM (CANADA
ONLY)
In those cases where you continue to feel that the efforts by Ford and
the dealer to resolve a factory-related vehicle service concern have been
unsatisfactory, Ford of Canada participates in an impartial third party
mediation/arbitration program administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight-forward and relatively speedy
alternative to resolve a disagreement when all other efforts to produce a
settlement have failed. This procedure is without cost to you and is
designed to eliminate the need for lengthy and expensive legal
proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final; the arbitrator's
award is binding both to you and Ford of Canada.
CAMVAP services are available in all territories and provinces, except
Quebec. For more information, without charge or obligation, call your
CAMVAP Provincial Administrator directly at 1-800-207-0685.
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find unleaded fuel.
If you cannot find unleaded fuel or can only get fuel with an anti-knock
index lower than is recommended for your vehicle, contact a district or
owner relations/customer relationship office.
The use of leaded fuel in your vehicle without proper conversion may
damage the effectiveness of your emission control system and may cause
engine knocking or serious engine damage. Ford Motor Company/Ford of
Canada is not responsible for any damage caused by use of improper
fuel.
In the United States, using leaded fuel may also result in difficulty
importing your vehicle back into the U.S.
Customer assistance
236
If your vehicle must be serviced while you are traveling or living in
Central or South America, the Caribbean, or the Middle East, contact the
nearest Ford dealership. If the dealership cannot help you, write or call:
FORD MOTOR COMPANY
WORLDWIDE DIRECT MARKET OPERATIONS
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
FAX: (313) 390-0804
If you are in another foreign country, contact the nearest Ford
dealership. If the dealership employees cannot help you, they can direct
you to the nearest Ford affiliate office.
If you buy your vehicle in North America and then relocate outside of
the U.S. or Canada, register your vehicle identification number (VIN) and
new address with Ford Motor Company Worldwide Direct Market
Operations.
FORD CAR CARE PRODUCTS FOR YOUR VEHICLE
Ford has many quality products available from your dealer to clean your
vehicle and protect its finishes. These quality products have been
specifically engineered to fulfill your automotive needs; they are custom
designed to complement the style and appearance of your vehicle. Each
product is made from high quality materials and that meet or exceed
Ford's rigid specifications. For best results, use the following or products
of equivalent quality:
Ford Custom Clearcoat Polish*
Ford Custom Silicone Gloss Polish
Ford Custom Vinyl Protectant* (not available in Canada)
Motorcraft Vinyl Conditioner (Canada only)
Ford Deluxe Leather and Vinyl Cleaner (not available in Canada)
Motorcraft Vinyl Cleaner (Canada only)
Ford Extra Strength Tar and Road Oil Remover* (not available in
Canada)
Ford Extra Strength Upholstery Cleaner (not available in Canada)
Ford Metal Surface Cleaner
Customer assistance
237
Ford Multi-Purpose Cleaner*
Motorcraft Car Wash Concentrate
Motorcraft Carlite Glass Cleaner
Ford Spot and Stain Remover*
Ford Super Premium Tire and Trim Dressing
Ford Triple Clean
Ford Ultra-Clear Spray Glass Cleaner (not available in Canada)
* May be sold with the Motorcraft name
FORD ACCESSORIES FOR YOUR VEHICLE
A wide selection of genuine Ford accessories are available for your
vehicle through your local authorized Ford, Lincoln Mercury or Ford of
Canada dealer. These quality accessories have been specifically
engineered to fulfill your automotive needs; they are custom designed to
complement the style and aerodynamic appearance of your vehicle. In
addition, each accessory is made from high quality materials and meets
or exceeds Ford's rigorous engineering and safety specifications. Ford
Motor Company will repair or replace any properly dealer-installed Ford
accessory found to be defective in factory-supplied materials or
workmanship during the warranty period, as well as any component
damaged by the defective accessory. The accessory will be warranted for
whichever provides you the greatest benefit:
²12 months or 20 000 km (12 000 miles) (whichever occurs first), or
²The remainder of your new vehicle limited warranty.
This means that genuine genuine Ford accessories purchased along with
your new vehicle and installed by the dealer are covered for the full
length of your New Vehicle's Limited Warranty Ð 3 years or 60 000 km
(36 000 miles) (whichever occurs first). Contact your dealer for details
and a copy of the warranty.
Not all accessories are available for all models.
Vehicle Security
Styled wheel locks
Vehicle security systems
Customer assistance
238
Comfort and convenience
Air filtration
Cargo nets
Cargo organizers
Cargo shades (wagon)
Engine block heaters
Travel equipment
Electrochromic inside mirror with compass
Electrochromic inside mirror with compass and temperature
Factory luggage rack adaptors
Framed luggage carrier
Removable luggage rack
Removable luggage rack adapters
Soft luggage carrier
Speed control
Protection and appearance equipment
Car covers
Cargo liners
Carpet floor mats
Flat splash guards
Front end covers (full)
Molded splash guards
Rear decklid spoilers
Universal floor mats
For maximum vehicle performance, keep the following information in
mind when adding accessories or equipment to your vehicle:
²When adding accessories, equipment, passengers and luggage to your
vehicle, do not exceed the total weight capacity of the vehicle or of
the front or rear axle (GVWR or GAWR as indicated on the Safety
compliance certification label). Consult your dealer for specific weight
information.
Customer assistance
239
²The Federal Communications Commission (FCC) and Canadian Radio
Telecommunications Commission (CRTC) regulate the use of mobile
communications systems - such as two-way radios, telephones and
theft alarms - that are equipped with radio transmitters. Any such
equipment installed in your vehicle should comply with FCC or CRTC
regulations and should be installed only by a qualified service
technician.
²Mobile communications systems may harm the operation of your
vehicle, particularly if they are not properly designed for automotive
use or are not properly installed. When operated, such systems may
cause the engine to stumble or stall or cause the transmission to be
damaged or operate improperly. In addition, such systems may be
damaged or their performance may be affected by operating your
vehicle. (Citizens band [CB] transceivers, garage door openers and
other transmitters with outputs of five watts or less will not ordinarily
affect your vehicle's operation.)
²Ford cannot assume responsibility for any adverse effects or damage
that may result from the use of such equipment.
ORDERING ADDITIONAL OWNER'S LITERATURE
To order the publications in this portfolio, contact Helm, Incorporated at:
HELM, INCORPORATED
P.O. Box 07150
Detroit, Michigan 48207
Or call:
For a free publication catalog, order toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
(Items in this catalog may be purchased by credit card holders only.)
Obtaining a French owner's guide
French Owner's Guides can be obtained from your dealer or by writing to
Ford Motor Company of Canada, Limited, Service Publications, P.O. Box
1580, Station B, Mississauga, Ontario L4Y 4G3.
Customer assistance
240
A
Accessory delay ..........................63
Air bag supplemental restraint
system ........................104, 106, 110
and child safety seats ............107
description ......................106, 110
disposal ....................................112
driver air bag ..........105, 109, 111
indicator light ...................13, 108
operation .................105, 109, 111
passenger air bag ...105, 109, 111
side air bag ..............................110
Air cleaner filter .......................222
Air conditioning ..........................19
automatic temperature
control system ..........................22
Air filter, cabin ..........................180
Antifreeze (see Engine
coolant) .....................................171
Anti-lock brake system (see
Brakes) ..............................127±128
Anti-theft system ........................73
arming the system ....................73
disarming a triggered system ..75
warning light .............................11
Audio system (see Radio) .........30
Automatic transaxle .................132
driving with .............................134
fluid, adding ............................178
fluid, checking ........................178
fluid, refill capacities ..............223
fluid, specification ..................226
Auxiliary power point .................29
Axle
lubricant specifications ..........224B
Battery .......................................185
acid, treating emergencies .....185
charging system
warning light .............................13
jumping a disabled battery ....156
maintenance-free ....................185
replacement, specifications ...222
servicing ..................................185
Belt minder ...............................100
Brakes ........................................127
anti-lock ...........................127±128
anti-lock brake system
(ABS) warning light .........12, 128
brake warning light ..................12
fluid, checking and adding ....169
fluid, refill capacities ..............223
fluid, specifications .........224, 226
lubricant specifications ..224, 226
parking ....................................129
pedals (see Power adjustable
foot pedals) ...............................51
shift interlock ..........................132
Break-in period .............................3
C
Capacities for refilling fluids ....223
Cargo area shade ........................68
Cargo cover .................................67
Cargo net .....................................67
CD changer .................................47
Cellular telephone
Wireless Interface Module .......60
Certification Label ....................228
Child safety restraints ..............113
child safety belts ....................113
Index
243
Child safety seats ......................114
attaching with tether straps ..118
in front seat ............................115
in rear seat ......................115, 118
LATCH .....................................120
Cleaning your vehicle ...............216
engine compartment ..............218
exterior ............................216±217
exterior lamps .........................218
instrument cluster lens ..........220
instrument panel ....................220
interior .............................220±221
mirrors .....................................217
plastic parts ............................217
safety belts ..............................221
washing ....................................216
waxing .....................................216
wheels ......................................217
windows ..................................220
wiper blades ............................218
woodtone trim ........................220
Climate control (see Air
conditioning or Heating) ............19
Clock ................................33, 40, 46
Console ........................................65
Controls
power seat .................................86
Coolant
checking and adding ..............171
refill capacities ................175, 223
specifications ..................224, 226
Cruise control (see Speed
control) ........................................53
Customer Assistance ................144
Ford accessories for your
vehicle .....................................237
Ford Extended Service
Plan ..........................................230Getting assistance outside the
U.S. and Canada .....................236
Getting roadside assistance ...144
Getting the service
you need .................................230
Ordering additional owner's
literature .................................240
The Dispute Settlement
Board .......................................233
Utilizing the
Mediation/Arbitration
Program ...................................236
D
Daytime running lamps (see
Lamps) .........................................17
Defrost
rear window ..............................18
Dipstick
automatic transmission fluid .178
engine oil .................................166
Doors
door ajar warning .......................9
lubricant specifications ..........224
Driving under special
conditions
through water .........................138
E
Emergencies, roadside
jump-starting ..........................156
Emission control system ..........202
Engine ........................................226
check engine/service engine
soon light ..................................10
cleaning ...................................218
coolant .....................................171
Index
244