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3. Set the parking brake and ensure the gearshift is
securely latched in P (Park) (automatic
transmissions) or 1 (First) (manual transmissions).
4. Open the hood. Protect yourself from engine heat.
5. Locate and carefully remove the engine oil level
indicator (dipstick).
²3.8L V6 engine
²4.6L SOHC V8
engine
6. Wipe the indicator clean. Insert the indicator fully,
then remove it again.
²If the oil level isbetween the MINÐMAX
marks,the oil level is acceptable.DO NOT ADD
OIL.
²If the oil level is below the MIN mark, add enough
oil to raise the level within the MINÐMAX range.
MAX MIN
Maintenance and care
152
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If an overfill occurs,
excess fluid should be
removed by a qualified
technician.
An overfill condition of transmission fluid may
cause shift and/or engagement concerns and/or
possible damage.
Checking and adding manual transmission fluid
(if equipped)
1. Clean the filler plug.
2. Remove the filler
plug and inspect the
fluid level.
3. Fluid level should be
at bottom of the
opening.
4. Add enough fluid
through the filler
opening so that the
fluid level is at the
bottom of the opening.
5. Install and tighten the fill plug securely.
Use only fluid that meets Ford specifications. Refer
to theCapacities and specificationschapter.
Maintenance and care
170
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Failure to follow these precautions may
adversely affect the handling of the vehicle
and make it easier for the driver to lose control
and roll over.
Tires that are larger or smaller than your vehicle's
original tires may also affect the accuracy of your
speedometer.
SNOW TIRES AND CHAINS
Driving too fast for conditions creates the
possibility of loss of vehicle control. Driving
at very high speeds for extended periods of time
may result in damage to vehicle components.
Snow tires must be the same size and grade
as the tires you currently have on your
vehicle.
The tires on your vehicle have all weather treads to
provide traction in rain and snow. However, in some
climates, you may need to use snow tires and chains.
Use chains on the tires only in an emergency or if the
law requires them.
Follow these guidelines when using snow tires and
chains:
²Chains may damage aluminum wheels.
²Use only Cable Type chains with size P225/55R16
or 245/45ZR17 tires. Use of SAE Class S chains
may damage your vehicle.
²SAE Class S chains may be used on P205/65R15
tires.
²Install chains securely, verifying that the chains do
not touch any wiring, brake lines or fuel lines.
²Drive cautiously. If you hear the chains rub or
bang against your vehicle, stop and re-tighten the
chains. If this does not work, remove the chains
to prevent damage to your vehicle.
Maintenance and care
179
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To install the new bulb:
Handle a halogen headlamp bulb carefully
and keep out of children's reach. Grasp the
bulb only by its plastic base and do not touch the
glass. The oil from your hand could cause the bulb
to break the next time the headlamps are
operated.
1. With the flat side of the new bulb's plastic base
facing upward, insert the glass end of the bulb into
the lamp assembly. You may need to turn the bulb
left or right to align the grooves in the plastic base
with the tabs in the lamp assembly. When the
grooves are aligned, push the bulb into the lamp
assembly until the plastic base contacts the rear of
the lamp assembly.
2. Install the bulb retaining ring over the plastic base
until it contacts the rear of the socket by rotating
clockwise until you feel a ªstop.º
3. Connect the electrical connector into the plastic
base until it snaps, locking it into position.
4. Install the headlamp on vehicle by aligning the
lamp with the rear snap retainers, push to seat and
secure with two retainer pins.
5. Turn the headlamps on and make sure they work
properly. If the headlamp was correctly aligned
before you changed the bulb, you should not need to
align it again.
Replacing front parking lamp/turn signal bulbs
1. Make sure the headlamp control is in the OFF
position.
2. Open the hood.
Maintenance and care
194
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Away from home
If you own a Ford or Mercury vehicle and are away
from home when your vehicle needs service, or if
you need more help than the dealership could
provide, after following the steps described above,
contact the Ford Customer Relationship Center to
find an authorized dealership to help you. In the
United States:
Ford Motor Company
Customer Relationship Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48121
1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)
In Canada:
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
If you own a Lincoln vehicle and are away from
home when your vehicle needs service, or if you
need more help than the dealership could provide,
after following the steps described above, contact
the Ford Customer Relationship Center to find an
authorized dealership to help you.
In the United States:
Ford Motor Company
Customer Relationship Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48121
1-800-521-4140
(TDD for the hearing impaired: 1-800-232-5952)
Customer assistance
214
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Every effort is made to decide the case within 40
days of the date that all requested information is
received by the Board. Since the Board generally
meets once a month, it may take longer for the
Board to consider some cases.
After a case is reviewed, the Board mails you a
decision letter and a form on which to accept or
reject the Board's decision. The decisions of the
Board are binding on Ford (and, in some cases, on
the dealer) but not on consumers who are free to
pursue other remedies available to them under state
or federal law.
To Request a DSB Brochure/Application
For a brochure/application, speak to your dealer or
write/call to the Board at the following
address/phone number:
Dispute Settlement Board
P.O. Box 5120
Southfield, MI 48086±5120
1±800±428±3718
You may also contact the North American Customer
Relationship Center at 1-800-392-3673 (Ford), TDD
for the hearing impaired: 1-800-232-5952 or by
writing to the Center at the following address:
Ford Motor Company
Customer Relationship Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48121
UTILIZING THE MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
In those cases where you continue to feel that the
efforts by Ford and the dealer to resolve a
factory-related vehicle service concern have been
unsatisfactory, Ford of Canada participates in an
impartial third party mediation/arbitration program
administered by the Canadian Motor Vehicle
Arbitration Plan (CAMVAP).
Customer assistance
219
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Not all accessories are available for all models.
Vehicle Security
Styled wheel locks
Vehicle security systems
Comfort and convenience
Ash Cup
Cargo nets
Cargo organizers
Dash trim
Electrochromic mirror with compass
Electrochromic mirror with compass and
temperature display
Engine block heaters
Travel equipment
Auto headlamps with daytime running lights (DRL)
Cassette holder
Daytime running lights (DRL)
Fog lights
Heavy-duty battery
Removable luggage rack
Removable luggage rack adapters
Soft luggage cover
Speed control
Protection and appearance equipment
Air bag anti-theft locks
Cargo liners, interior
Carpet floor mats
Cleaners, waxes and polishes
Flat splash guards
Customer assistance
223
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California Civil Code Section 1793.22(b) presumes
that the manufacturer has had a reasonable number
of attempts to conform the vehicle to its applicable
express warranties if, within the first 18 months of
ownership of a new vehicle or the first 29 000 km
(18 000 miles), whichever occurs first:
1. Two or more repair attempts are made on the
same nonconformity likely to cause death or serious
bodily injury OR
2. Four or more repair attempts are made on the
same nonconformity (a defect or condition that
substantially impairs the use, value or safety of the
vehicle) OR
3. The vehicle is out of service for repair of
nonconformities for a total of more than 30 calendar
days (not necessarily all at one time)
In the case of 1 or 2 above, the consumer must also
notify the manufacturer of the need for the repair of
the nonconformity at the following address:
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
Customer assistance
226