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WINDSHIELD WASHER FLUID
Washer fluid
Check the washer fluid whenever
you stop for fuel. The reservoir is
highlighted with a
symbol.
If the level is low, add enough fluid
to fill the reservoir. In very cold
weather, do not fill the reservoir all
the way.
Only use a washer fluid that meets Ford specification . Refer to
Lubricant specificationsin theCapacities and specificationschapter.
State or local regulations on volatile organic compounds may restrict the
use of methanol, a common windshield washer antifreeze additive.
Washer fluids containing non-methanol antifreeze agents should be used
only if they provide cold weather protection without damaging the
vehicle’s paint finish, wiper blades or washer system.
Do not put washer fluid in the engine coolant reservoir. Washer
fluid placed in the cooling system may harm engine and cooling
system components.
ENGINE COOLANT
Checking engine coolant
The concentration and level of engine coolant should be checked at the
mileage intervals listed in the scheduled maintenance guide. The coolant
concentration should be maintained at 50/50 coolant and water, which
equates to a freeze point of -36° C (-34° F). Coolant concentration
testing is possible with a hydrometer or antifreeze tester (such as the
Rotunda Battery and Antifreeze Tester, 014–R1060). The level of coolant
should be maintained at the “cold full” of “cold fill range” level in the
coolant reservoir. If the level falls below, add coolant per the instructions
in theAdding Engine Coolantsection.
Maintenance and care
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Page 267 of 288

Consumer candidates for Board membership are recruited and trained by
an independent consulting firm. The dealership Board member is chosen
from Ford and Lincoln Mercury dealership management, recognized for
their business leadership qualities.
What the Board needs
To have your case reviewed you must complete the application in the
DSB brochure and mail it to the address provided on the application
form. Some states will require you to use certified mail, with return
receipt requested.
Your application is reviewed and, if it is determined to be eligible, you
will receive an acknowledgment indicating:
•the file number assigned to your application
•the toll-free phone number of the DSB’s independent administrator
Your dealership and a Ford Motor Company representative will then be
asked to submit statements.
To properly review your case, the Board needs the following information:
•legible copies of all documents and maintenance or repair orders
relevant to the case
•the year, make, model, and Vehicle Identification Number (VIN) listed
on your vehicle ownership license
•the date of repair(s) and mileage at the time of occurrence(s)
•the current mileage
•the name of the dealer(s) who sold or serviced the vehicle
•a brief description of your unresolved concern
•a brief summary of the action taken by the dealer(s) and Ford Motor
Company
•the names (if known) of all the people you contacted at the
dealership(s)
•a description of the action you expect to resolve your concern
You will receive a letter of explanation if your application does not
qualify for Board review.
Customer assistance
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fail-safe coolant ......................211
idle speed control ...................219
lubrication
specifications ..................253, 256
refill capacities ........................249
service points ..........................200
starting after a collision .........168
Engine block heater .................129
Engine oil ..................................201
checking and adding ..............201
dipstick ....................................201
filter, specifications ........203, 249
recommendations ...................203
refill capacities ........................249
specifications ..................253, 256
Exhaust fumes ..........................129
F
Fail safe cooling ........................211
Fluid capacities .........................249
Foglamps .....................................26
Four-Wheel Drive
vehicles ................................13, 145
control trac ...............................27
description ..............................149
driving off road .......................151
electronic shift ..........27, 145, 149
indicator light ...................14, 146
lever operated shift ................147
manual locking hubs ..............146
preparing to drive your
vehicle .....................................135
Fuel ............................................227
calculating fuel economy .......232
cap ...........................................231
capacity ...................................249
choosing the right fuel ...........229comparisons with EPA fuel
economy estimates .................235
detergent in fuel .....................230
filling your vehicle
with fuel ..................227, 231–232
filter, specifications ........231, 249
fuel pump shut-off switch .....168
gauge .........................................16
improving fuel economy ........232
low fuel warning light ..............10
octane rating ...................229, 256
quality ......................................230
running out of fuel .................230
safety information relating to
automotive fuels .....................227
Fuses ..................................170–171
G
Gas cap (see Fuel cap) ............231
Gas mileage (see Fuel
economy) ...................................232
Gauges .........................................16
battery voltage gauge ...............19
engine coolant temperature
gauge .........................................17
engine oil pressure gauge ........19
fuel gauge ..................................16
odometer ...................................18
speedometer .............................17
tachometer ................................18
trip odometer ............................18
GAWR (Gross Axle Weight
Rating) .......................................154
calculating ...............................156
definition .................................154
driving with a heavy load ......154
location ....................................154
GVWR (Gross Vehicle Weight
Rating) .......................................154
Index
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