GETTING ROADSIDE ASSISTANCE
To fully assist you should you have a vehicle concern, Ford offers a
complimentary roadside assistance program. This program is separate
from the New Vehicle Limited Warranty. The service is available:
²24±hours, seven days a week
²for the Basic warranty period (Canada) or New Vehicle Limited
Warranty period (U.S.) of three years or 60,000 km (36,000 miles),
whichever comes first on Ford and Mercury vehicles, and four years or
80,000 km (50,000 miles) on Lincoln vehicles
Roadside assistance will cover:
²changing a flat tire
²jump-starts
²lock-out assistance
²fuel delivery
²towing of your disabled vehicle to the nearest Ford dealership, or your
selling dealer if within 25 kms (15.5 miles) of the nearest Ford
Dealership (one tow per disablement). Even non-warranty related
tows, like accidents or getting stuck in the mud or snow, are covered
(some exclusions apply, such as impound towing or repossession).
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment in Ford vehicles and is
mailed to you if you own a Mercury or Lincoln. In Canada, it is found in
the Roadside Assistance book in the glove compartment.
To receive roadside assistance in the United States for Ford or Mercury
vehicles, call 1-800-241-3673 or if you own a Lincoln vehicle, call
1±800±521±4140. In Canada call 1±800±665±2006.
Should you need to arrange roadside assistance for yourself, Ford will
reimburse a reasonable amount. To obtain information about
reimbursement, call 1-800-241-3673 in the United States for Ford or
Mercury vehicles; or if you own a Lincoln vehicle, call 1±800±521±4140.
Call 1±800±665±2006 in Canada.
Roadside emergencies
128
To lessen the risk of
personal injury, do not put
any part of your body under the
vehicle while changing a tire. Do
not start the engine when your
vehicle is on the jack. The jack is
only meant for changing the tire.
²Never use the front or rear
differential as a jacking point.
8. Remove the lug nuts with the lug wrench.
9. Replace the flat tire with the spare tire, making sure the valve stem is
facing outward. Reinstall the lug nuts until the wheel is snug against the
hub. Do not fully tighten the lug nuts until the wheel has been lowered.
10. Lower the wheel by turning the jack handle counterclockwise.
11. Remove the jack and fully
tighten the lug nuts in the order
shown.
12. Stow the flat tire. Refer to
Stowing the spare tire.
13. Stow the jack and lug wrench.
Make sure the jack is fastened so it
does not rattle when you drive.
14. Unblock the wheels.
JUMP STARTING YOUR VEHICLE
The gases around the battery can explode if exposed to flames,
sparks, or lit cigarettes. An explosion could result in injury or
vehicle damage.
Do not push start your vehicle. You could damage the catalytic
converter.
Batteries contain sulfuric acid which can burn skin, eyes, and
clothing, if contacted.
1
4 3
2 5
Roadside emergencies
142
Do not attempt to push start your vehicle. Automatic
transmissions do not have push-start capability.
Preparing your vehicle
1.Use only a 12±volt supply to start your vehicle.
2. Do not disconnect the battery of the disabled vehicle as this could
damage the vehicle's electrical system.
3. Park the booster vehicle close to the hood of the disabled vehicle
making sure the two vehiclesdo nottouch. Set the parking brake on
both vehicles and stay clear of the engine cooling fan and other moving
parts.
4. Check all battery terminals and remove any excessive corrosion before
you attach the battery cables. Ensure that vent caps are tight and level.
5. Turn the heater fan on in both vehicles to protect any electrical
surges. Turn all other accessories off.
Connecting the jumper cables
1. Connect the positive (+) booster cable to the positive (+) terminal of
the discharged battery.
Note:In the illustrations,lightning boltsare used to designate the
assisting (boosting) battery.
+–+–
Roadside emergencies
143
carburetor/fuel injection system.Do notuse fuel lines, engine rocker
covers or the intake manifold asgroundingpoints.
Do not connect the end of the second cable to the negative (-)
terminal of the battery to be jumped. A spark may cause an
explosion of the gases that surround the battery.
5. Ensure that the cables are clear of fan blades, belts, moving parts of
both engines, or any fuel delivery system parts.
Jump starting
1. Start the engine of the booster vehicle and run the engine at
moderately increased speed.
2. Start the engine of the disabled vehicle.
3. Once the disabled vehicle has been started, run both engines for an
additional three minutes before disconnecting the jumper cables.
Removing the jumper cables
Remove the jumper cables in the reverse order that they were
connected.
1. Remove the jumper cable from thegroundmetal surface.
+–+–
Roadside emergencies
145
2. Remove the jumper cable on the negative (-) connection of the
booster vehicle's battery.
3. Remove the jumper cable from the positive (+) terminal of the booster
vehicle's battery.
4. Remove the jumper cable from the positive (+) terminal of the
disabled vehicle's battery.
After the disabled vehicle has been started and the jumper cables
removed, allow it to idle for several minutes so the engine computer can
relearnits idle conditions.
+–+–
+–+–
+–+–
Roadside emergencies
146
Compass, electronic ....................54
calibration .................................56
set zone adjustment .................55
Console
overhead ....................................53
Controls
power seat .................................74
Coolant
checking and adding ..............154
refill capacities .................158,194
specifications ...................197,199
Cruise control
(see Speed control) ....................47
Customer Assistance ................128
Ford accessories
for your vehicle ......................209
Ford Extended
Service Plan ............................202
Getting assistance outside
the U.S. and Canada ..............208
Getting roadside assistance ...128
Getting the
service you need ....................202
Ordering additional
owner's literature ...................214
The Dispute
Settlement Board ...................205
Utilizing the Mediation/
Arbitration Program ...............208
Daytime running lamps
(see Lamps) ................................17
Dipstick
automatic
transmission fluid ...................161
engine oil .................................150
Doors
door ajar warning .....................12
lubricant specifications ..........197
Driveline universal joint
and slip yoke .............................164
Driving under special
conditions ...........................118,119mud ..........................................118
sand .........................................118
snow and ice ...........................119
through water ..................118,122
Emergencies, roadside
jump-starting ..........................142
Emission control system ..........181
Engine ........................................199
check engine/service engine
soon light ....................................8
cleaning ...................................191
coolant .....................................154
fail-safe coolant ......................159
idle speed control ...................165
lubrication
specifications ...................197,199
refill capacities ........................194
service points ..........................150
starting after a collision .........129
Engine block heater .................105
Engine oil ..................................150
checking and adding ..............150
dipstick ....................................150
filter, specifications .........152,194
recommendations ...................152
refill capacities ........................194
specifications ...................197,199
Exhaust fumes ..........................106
Fail safe cooling ........................159
Floor mats ...................................61
Fluid capacities .........................194
Foglamps .....................................18
Four-Wheel Drive vehicles ..12,115
description ..............................116
driving off road .......................117
electronic shift ........................116
ESOF .........................................19
indicator light ....................12,115
preparing to
drive your vehicle ...................111
Fuel ............................................174
calculating fuel economy .......178
Index
217
cap ...........................................177
capacity ...................................194
choosing the right fuel ...........176
comparisons with EPA fuel
economy estimates .................181
detergent in fuel .....................177
filling your vehicle
with fuel ....................174,177,178
filter, specifications .........178,194
fuel pump shut-off switch .....129
gauge .........................................13
improving fuel economy ........178
low fuel warning light ................8
octane rating ....................176,199
quality ......................................176
running out of fuel .................177
safety information relating to
automotive fuels .....................174
Fuses ...................................130,131
Garage door opener ....................53
Gas cap (see Fuel cap) ............177
Gas mileage
(see Fuel economy) .................178
Gauges .........................................13
battery voltage gauge ...............15
engine coolant
temperature gauge ...................14
engine oil pressure gauge ........16
fuel gauge ..................................13
odometer ...................................15
speedometer .............................14
tachometer ................................15
trip odometer ............................15
GAWR
(Gross Axle Weight Rating) .....120
calculating ...............................122
definition .................................120
driving with a heavy load ......120
location ....................................120
GVWR (Gross
Vehicle Weight Rating) .............120
calculating ........................120,122definition .................................120
driving with a heavy load ......120
location ....................................120
Hazard flashers .........................129
Headlamps ...................................17
aiming ......................................188
autolamp system .......................18
bulb specifications ..................188
daytime running lights .............17
flash to pass ..............................17
high beam ............................11,17
replacing bulbs .......................184
turning on and off ....................17
warning chime ..........................13
Heating ........................................43
heating and air
conditioning system .................43
Hood ..........................................149
Ignition .......................................199
positions of the ignition ...........46
Infant seats (see Safety seats) ..96
Inspection/maintenance
(I/M) testing ..............................183
Instrument panel
cleaning ...................................192
cluster ...................................8,192
lighting up
panel and interior .....................18
location of components ..............8
Jump-starting your vehicle ......142
Keyless entry system
autolock .....................................70
locking and unlocking doors ....72
programming entry code .........71
Keys
key in ignition chime ...............13
positions of the ignition ...........46
Lamps
autolamp system .......................18
bulb replacement
specifications chart ................188
cargo lamps ...............................18
Index
218
Seat belts
(see Safety restraints) ...............79
Seats ............................................73
child safety seats ......................96
cleaning ...................................193
SecuriLock passive
anti-theft system ....................64,65
Servicing your vehicle ..............148
Snowplowing .................................3
Spark plugs,
specifications ......................194,199
Special notice ................................3
ambulance conversions ..............3
utility-type vehicles ....................3
Specification chart,
lubricants ............................197,199
Speed control ..............................47
Speedometer ...............................14
Starting your vehicle .........103,105
jump starting ..........................142
Steering wheel
tilting .........................................51
Tachometer .................................15
Tailgate ...................................61,62
Tires ......................137,169,170,171
changing ...........................137,139
checking the pressure ............171
replacing ..................................172
rotating ....................................171
snow tires and chains ............173
tire grades ...............................170
treadwear ................................170
Towing .......................................171recreational towing .................127
wrecker ....................................147
Traction-lok rear axle ...............110
Transfer case
fluid checking .........................164
Transmission .............................112
fluid, checking and adding
(automatic) .............................161
fluid, refill capacities ..............194
lubricant specifications ...197,199
Transmission control
indicator light ..............................11
Trip odometer .............................15
Turn signal .............................10,46
Vehicle dimensions ...................199
Vehicle Identification
Number (VIN) ...........................201
Vehicle loading ..........................120
Ventilating your vehicle ...........106
Warning chimes ......................12,13
Warning lights (see Lights) .........8
Washer fluid ..............................154
Water, Driving through .............122
Windows
power .........................................58
Windshield washer
fluid and wipers
checking and adding fluid .....154
checking and cleaning ............168
operation ...................................51
replacing wiper blades ...........169
Wrecker towing .........................147
Index
220