Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
²24±hours, seven days a week
²for the Basic warranty period (Canada) or New Vehicle Limited
Warranty period (U.S.) of three years or 60 000 km (36 000 miles),
whichever comes first on Ford and Mercury vehicles, and four years or
80 000 km (50 000 miles) on Lincoln vehicles
Roadside assistance will cover:
²changing a flat tire
²jump-starts
²lock-out assistance
²fuel delivery
²towing of your disabled vehicle up to 56.3 kms (35 miles) from the
point of pickup (this can include to the nearest Ford dealership, or
your selling dealer if within the specified distance.) One tow per
disablement. Even non-warranty related tows, like accidents or getting
stuck in the mud or snow, are covered (some exclusions apply, such
as impound towing or repossession).
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment in Ford vehicles and is
mailed to you if you own a Mercury or Lincoln. In Canada, the card is
found in the Roadside Assistance book in the glove compartment.
To receive roadside assistance in the United States for Ford or Mercury
vehicles, call 1±800±241±3673 or if you own a Lincoln vehicle, call
1±800±521±4140. In Canada call 1±800±665±2006.
Should you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount. To obtain information
about reimbursement, call 1±800±241±3673 in the United States for Ford
or Mercury vehicles; or if you own a Lincoln vehicle, call
1±800±521±4140. Call 1±800±665±2006 in Canada.
Roadside emergencies
158
11. Remove the jack and fully
tighten the lug nuts in the order
shown.
12. Stow the flat tire. Refer to
Stowing the spare tire.
13. Stow the jack and lug nut
wrench. Make sure the jack is
fastened so it does not rattle when
you drive.
14. Unblock the wheels.
JUMP STARTING YOUR VEHICLE
The gases around the battery can explode if exposed to flames,
sparks, or lit cigarettes. An explosion could result in injury or
vehicle damage.
Batteries contain sulfuric acid which can burn skin, eyes, and
clothing, if contacted.
Do not attempt to push-start your vehicle. Automatic
transmissions do not have push-start capability; also, the
catalytic conveter may become damaged.
Preparing your vehicle
When the battery is disconnected or a new battery is installed, the
transmission must relearn its adaptive strategy. As a result of this, the
transmission may shift firmly. This operation is considered normal and
will not affect function or durability of the transmission. Over time, the
adaptive learning process will fully update transmission operation to its
optimum shift feel.
1.Use only a 12±volt supply to start your vehicle.
2. Do not disconnect the battery of the disabled vehicle as this could
damage the vehicle's electrical system.
3. Park the booster vehicle close to the hood of the disabled vehicle
making sure the two vehiclesdo nottouch. Set the parking brake on
both vehicles and stay clear of the engine cooling fan and other moving
parts.
1
4 3
2 5
Roadside emergencies
174
²4.0L SOHC V6 Engine
5. Ensure that the cables are clear of fan blades, belts, moving parts of
both engines, or any fuel delivery system parts.
Jump starting
1. Start the engine of the booster vehicle and run the engine at
moderately increased speed.
2. Start the engine of the disabled vehicle.
3. Once the disabled vehicle has been started, run both engines for an
additional three minutes before disconnecting the jumper cables.
Removing the jumper cables
Remove the jumper cables in the reverse order that they were
connected.
1. Remove the jumper cable from thegroundmetal surface.
+–+–
Roadside emergencies
177
3. Remove the jumper cable from the positive (+) terminal of the booster
vehicle's battery.
4. Remove the jumper cable from the positive (+) terminal of the
disabled vehicle's battery.
After the disabled vehicle has been started and the jumper cables
removed, allow it to idle for several minutes so the engine computer can
relearnits idle conditions.
When the battery is disconnected or a new battery is installed, the
transmission must relearn its adaptive strategy. As a result of this, the
transmission may shift firmly. This operation is considered normal and
will not effect function or durability of the transmission. Over time, the
adaptive learning process will fully update transmission operation to its
optimum shift feel.
+–+–
+–+–
Roadside emergencies
179
instrument cluster lens ..........231
instrument panel ....................230
interior .....................................231
mirrors .....................................232
plastic parts ............................230
safety belts ..............................231
washing ....................................227
waxing .....................................228
wheels ......................................229
windows ..................................232
wiper blades ............................230
Climate control (see Air
conditioning or Heating) ............20
Clock ......................................35, 50
Clutch
fluid ..........................................189
operation while driving ..........140
recommended shift speeds ....141
Compass, electronic ....................65
calibration .................................67
set zone adjustment .................66
Console ........................................72
overhead ....................................63
Controls
power seat .................................98
Coolant
checking and adding ..............191
refill capacities ................195, 233
specifications ..................235, 238
Cruise control (see Speed
control) ........................................56
Customer Assistance ................158
Ford accessories for your
vehicle .....................................249
Ford Extended Service
Plan ..........................................241
Getting assistance outside the
U.S. and Canada .....................247Getting roadside assistance ...158
Getting the service
you need .................................241
Ordering additional owner's
literature .................................251
The Dispute Settlement
Board .......................................243
Utilizing the
Mediation/Arbitration
Program ...................................247
D
Daytime running lamps
(see Lamps) ................................18
Dipstick
automatic transmission
fluid ..........................................196
engine oil .................................185
Doors
door ajar warning .....................12
lubricant specifications ..........235
Driving under special
conditions ..........................146±147
mud ..........................................146
sand .........................................146
snow and ice ...........................147
through water .................146, 150
E
Emergencies, roadside
jump-starting ..........................174
Emission control system ..........218
Engine ........................................238
check engine/service engine
soon light ....................................8
cleaning ...................................229
coolant .....................................191
idle speed control ...................200
Index
255
driving with a heavy load ......148
location ....................................148
H
Hazard flashers .........................159
Head restraints .....................96, 99
Headlamps ...................................18
aiming ..............................225±226
bulb specifications ..................224
daytime running lights .............18
flash to pass ..............................19
high beam ...........................11, 19
replacing bulbs .......................221
turning on and off ....................18
warning chime ..........................13
Heating ........................................20
heating and air conditioning
system .......................................20
Hood ..........................................183
I
Ignition .................................56, 238
Infant seats
(see Safety seats) .....................119
Inspection/maintenance (I/M)
testing ........................................220
Instrument panel
cleaning ...................................230
cluster ..................................8, 231
lighting up panel and
interior .......................................19
location of components ..............8
J
Jack ............................................168
positioning ...............................168storage .....................................168
Jump-starting your vehicle ......174
K
Keyless entry system .................88
autolock .....................................91
keypad .......................................88
locking and unlocking doors ....90
programming entry code .........89
Keys .......................................92±94
key in ignition chime ...............13
positions of the ignition ...........56
L
Lamps
bulb replacement
specifications chart ................224
cargo lamps ...............................19
daytime running light ...............18
fog lamps ...................................18
headlamps .................................18
headlamps, flash to pass ..........19
instrument panel, dimming .....19
interior lamps ...................67, 225
replacing bulbs ...............220±224
Lane change indicator
(see Turn signal) ........................55
Lights, warning and indicator ......8
air bag ........................................10
anti-lock brakes (ABS) ....10, 133
anti-theft ...................................11
brake ..........................................10
charging system ........................11
check coolant ............................11
check engine ...............................8
cruise indicator .........................13
door ajar ....................................12
fuel cap light ...............................9
Index
257
for adults .........................103±105
for children .....................117±118
lap belt ....................................107
warning light and
chime ...................10, 13, 107±108
Safety seats for children ..........119
Seat belts (see Safety
restraints) ..................................102
Seats
child safety seats ....................119
cleaning ...................................231
SecuriLock passive anti-theft
system ....................................92±94
Servicing your vehicle ..............182
Snowplowing .................................3
Spark plugs,
specifications .....................233, 238
Special notice ................................3
ambulance conversions ..............3
utility-type vehicles ....................3
Specification chart,
lubricants ...........................235, 238
Speed control ..............................56
Speedometer ...............................14
Starting your vehicle ........127, 129
jump starting ..........................174
Steering wheel
tilting .........................................61
T
Tachometer .................................16
Tailgate ........................................75Tires ...........................168, 203±204
changing ..........................168, 171
checking the pressure ............204
replacing ..................................206
rotating ....................................205
snow tires and chains ............207
tire grades ...............................204
treadwear ................................203
Tonneau cover .............................80
Towing .......................................150
recreational towing .................156
trailer towing ..........................150
wrecker ....................................180
Traction-lok rear axle ...............135
Transfer case
fluid checking .........................199
Transmission
automatic operation ...............136
fluid, checking and adding
(automatic) .............................196
fluid, refill capacities ..............233
lubricant specifications ..235, 238
manual operation ....................140
Trip odometer .............................15
Trunk ...........................................83
Turn signal ............................11, 55
V
Vehicle dimensions ...................238
Vehicle Identification Number
(VIN) ..........................................240
Vehicle loading ..........................148
Ventilating your vehicle ...........131
Index
259