2001 FORD EXPLORER SPORT TRAC maintenance

4Add the coolant type originally equipped in your vehicle.
5Fill to 6 mm to 14 mm (1/4 inch to 9/16 inch) below bottom of filler
plug hole.
6For vehicles equipped with a conventional rear axle, refer to your
scheduled maintenance guide for axle fluid change intervals.
7Vehicles equipped with Traction-Lok axle require synthetic rear axle
lubricant. Rear axles containing synthetic lubricant are lubricated for life.
These lubricants are not to be checked or changed unless a leak is
suspected or service is required. The axle lubricant should be changed
any time the axle has been submerged in water.
Add 118 ml (4 oz.) of Additive Friction Modifier C8AZ-19B546-A or
equivalent meeting Ford specification EST-M2C118±A for complete refill
of Traction-Lok axles.
LUBRICANT SPECIFICATIONS
ItemFord Part
Name or
equivalentFord Part
NumberFord
Specification
Body hinges,
latches, door
striker plates
and rotors, seat
tracks, fuel filler
door hinge and
spring, hood
latch, auxiliary
latch, seat
tracksMulti-Purpose
GreaseD0AZ-19584-AA
or
F5AZ-19G209-AAESB-M1C93-B or
ESR-M1C159-A
Hydraulic clutch
fluid and brake
fluidHigh
Perfromance
DOT 3 Motor
Vehicle Brake
FluidC6AZ-19542-ABESA-M6C25-A
and DOT 3
Driveshaft, slip
spline, universal
jointsPremium Long
Life GreaseXG-1-C or
XG-1-T or
XG-1-KESA-M1C75-B
Capacities and specifications
235

ItemFord Part
Name or
equivalentFord Part
NumberFord
Specification
Transfer case
Front Output
Slip ShaftPremium
Long-Life GreaseXG-1-C or
XG-1-T or
XG-1-KESA-M1C75-B
Windshield
washer fluidUltra-clear
Windshield
Washer
ConcentrateC9AZ-19550-AC ESR-M17P5-A
1Ensure the correct automatic transmission fluid is used. Transmission
fluid requirements are indicated on the dipstick or on the dipstick
handle. MERCONtand MERCONtV are not interchangeable. DO NOT
mix MERCONtand MERCONtV. Refer to your scheduled maintenance
guide to determine the correct service interval.
2Conventional rear axles are filled with Motorcraft SAE 80W-90 Premium
Rear Axle Lubricant, part number XY-80W90-QL, Ford specification
WSP-M2C197-A.
3Traction-Lok rear axles are filled with Motorcraft SAE 75W-140 High
Performance Synthetic Rear Axle Lubricant, part number F1TZ-19780-B,
Ford specification WSL-M2C192-A.
4Add 118 ml (4 oz) of Additive Friction Modifier C8AZ-19B546-A or
equivalent meeting Ford specification EST-M2C118±A to Traction-Lok
rear axles whenever the axle has been serviced.
Capacities and specifications
237

Ford Extended Service Plan
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. Ford ESP
is an optional service contract which is backed by Ford Motor Company
or Ford Motor Service Company (in the U.S.) and Ford of Canada (in
Canada). It provides the following:
²Benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items).
²Protection against covered repair costs after your Bumper-to-Bumper
Warranty expires.
You may purchase Ford ESP from any participating Ford and Lincoln
Mercury and Ford of Canada dealer. There are several plans available in
various time, distance and deductible combinations which can be tailored
to fit your own driving needs. Ford ESP also offers reimbursement
benefits for towing and rental coverage.
When you buy Ford ESP, you receive Peace-of-Mind protection throughout
the United States and Canada, provided by a network of more than 5,000
participating Ford or Lincoln Mercury and Ford of Canada dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Please contact
your dealer for further information. Since this information is subject to
change, please ask your dealer for complete details about Ford Extended
Service Plan coverage options, or visit the Ford ESP website at
www.ford-esp.com.
GETTING THE SERVICES YOU NEED
At home
Ford Motor Company and Ford of Canada have authorized dealerships to
service your vehicle. It is preferred that you return to the Ford dealer
where your vehicle was purchased when warranty repairs are needed.
However, you may also take your vehicle to another Ford Motor
Company or Ford of Canada dealership authorized for warranty repairs.
Certain warranty repairs require special training though, so not all
dealers are authorized to perform all warranty repairs. That means that
depending on the warranty repair needed, the vehicle may need to be
taken to another dealer. If a particular dealership can not assist you,
then contact the Customer Relationship Center.
Customer assistance
241

The Dispute Settlement Board may not be available in all states. Ford
Motor Company reserves the right to change eligibility limitations, modify
procedures and/or to discontinue this service without notice and without
incurring obligations per applicable state law.
What kinds of cases does the Board review?
Unresolved warranty repair concerns or vehicle performance concerns as
on Ford and Lincoln Mercury cars and Ford and Lincoln Mercury light
trucks which are within the terms of any applicable written new vehicle
warranty are eligible for review, except those involving:
²a non-Ford product
²a non-Ford dealership
²sales disputes between customer and dealer except those associated
with warranty repairs or concerns with the vehicle's performance as
designed
²a request for reimbursement of consequential expenses unless a
service or product concern is being reviewed
²items not covered by the New Vehicle Limited Warranty (including
maintenance and wear items)
²alleged personal injury/property damage claims
²cases currently in litigation
²vehicles not used primarily for family, personal or household purposes
(except in states where the Dispute Settlement Board is required to
review commercial vehicles)
²vehicles with non-U.S. warranties
Concerns are ineligible for review if the New Vehicle Limited Warranty
has expired at receipt of your application and, in certain states eligibility
is dependent upon the customer's possession of the vehicle.
Eligibility may differ according to state law. For example, see the unique
brochures for California, West Virginia, Georgia and Wisconsin
purchasers/lessees.
Customer assistance
244

Board membership
The Board consists of:
²three consumer representatives
²a Ford or Lincoln Mercury dealership representative
Consumer candidates for Board membership are recruited and trained by
an independent consulting firm. The dealership Board member is chosen
from Ford and Lincoln Mercury dealership management, recognized for
their business leadership qualities.
What the Board needs
To have your case reviewed you must complete the application in the
DSB brochure and mail it to the address provided on the application
form. Some states will require you to use certified mail, with return
receipt requested.
Your application is reviewed and, if it is determined to be eligible, you
will receive an acknowledgment indicating:
²the file number assigned to your application
²the toll-free phone number of the DSB's independent administrator
Your dealership and a Ford Motor Company representative will then be
asked to submit statements.
To properly review your case, the Board needs the following information:
²legible copies of all documents and maintenance or repair orders
relevant to the case
²the year, make, model, and Vehicle Identification Number (VIN) listed
on your vehicle ownership license
²the date of repair(s) and mileage at the time of occurrence(s)
²the current mileage
²the name of the dealer(s) who sold or serviced the vehicle
²a brief description of your unresolved concern
²a brief summary of the action taken by the dealer(s) and Ford Motor
Company
²the names (if known) of all the people you contacted at the
dealership(s)
²a description of the action you expect to resolve your concern
You will receive a letter of explanation if your application does not
qualify for Board review.
Customer assistance
245

A
Air bag supplemental restraint
system ........................................112
and child safety seats ............114
description ..............................112
disposal ....................................117
driver air bag ..........................115
indicator light ...................10, 117
operation .................................115
passenger air bag ...................115
Air cleaner filter ...............190, 233
Air conditioning ..........................20
rear seat controls .....................23
Ambulance packages ....................3
Antifreeze (see Engine
coolant) .....................................191
Anti-lock brake system (see
Brakes) ..............................132±133
Anti-theft system
warning light .............................11
Audio system (see Radio) .........27
Automatic transmission ............136
driving an automatic
overdrive .................................137
fluid, adding ............................196
fluid, checking ........................196
fluid, refill capacities ..............233
fluid, specification ..................238
Auxiliary power point .................73
Axle
lubricant specifications ..235, 238
refill capacities ........................233
traction lok ..............................135
B
Battery .......................................200acid, treating emergencies .....200
charging system
warning light .............................11
jumping a disabled battery ....174
maintenance-free ....................200
replacement, specifications ...233
servicing ..................................200
voltage gauge ............................16
Belt minder ...............................108
Brakes ........................................132
anti-lock ...........................132±133
anti-lock brake system
(ABS) warning light .........10, 133
brake warning light ..................10
fluid, checking and adding ....188
fluid, refill capacities ..............233
fluid, specifications .........235, 238
lubricant specifications ..235, 238
parking ....................................133
shift interlock ..........................136
Break-in period .............................3
C
Capacities for refilling fluids ....233
Cargo cage ...................................76
Cassette tape player ...................37
Certification Label ....................240
Child safety restraints ..............118
child safety belts ....................118
Child safety seats ......................119
attaching with tether straps ..124
in front seat ............................121
in rear seat ......................121, 123
Cleaning your vehicle ...............227
engine compartment ..............229
exterior ............................228, 232
exterior lamps .........................230
Index
254

driving with a heavy load ......148
location ....................................148
H
Hazard flashers .........................159
Head restraints .....................96, 99
Headlamps ...................................18
aiming ..............................225±226
bulb specifications ..................224
daytime running lights .............18
flash to pass ..............................19
high beam ...........................11, 19
replacing bulbs .......................221
turning on and off ....................18
warning chime ..........................13
Heating ........................................20
heating and air conditioning
system .......................................20
Hood ..........................................183
I
Ignition .................................56, 238
Infant seats
(see Safety seats) .....................119
Inspection/maintenance (I/M)
testing ........................................220
Instrument panel
cleaning ...................................230
cluster ..................................8, 231
lighting up panel and
interior .......................................19
location of components ..............8
J
Jack ............................................168
positioning ...............................168storage .....................................168
Jump-starting your vehicle ......174
K
Keyless entry system .................88
autolock .....................................91
keypad .......................................88
locking and unlocking doors ....90
programming entry code .........89
Keys .......................................92±94
key in ignition chime ...............13
positions of the ignition ...........56
L
Lamps
bulb replacement
specifications chart ................224
cargo lamps ...............................19
daytime running light ...............18
fog lamps ...................................18
headlamps .................................18
headlamps, flash to pass ..........19
instrument panel, dimming .....19
interior lamps ...................67, 225
replacing bulbs ...............220±224
Lane change indicator
(see Turn signal) ........................55
Lights, warning and indicator ......8
air bag ........................................10
anti-lock brakes (ABS) ....10, 133
anti-theft ...................................11
brake ..........................................10
charging system ........................11
check coolant ............................11
check engine ...............................8
cruise indicator .........................13
door ajar ....................................12
fuel cap light ...............................9
Index
257

Item Information
Required fuel Unleaded fuel only - 87 octane
Fuel tank capacity 77.6L (20.5 gallons)
Engine oil capacity (includes filter
change)4.7L (5.0 quarts). Use Motorcraft
SAE 5W-30 Super Premium Motor
Oil, Ford specification
WSS-M2C153-G.
Tire size and pressure Refer to the Certification Label on
inside of driver's door.
Hood release Pull handle under the instrument
panel.
Coolant capacity
113.2L (14.0 quarts)
Power steering fluid capacity Fill to line on reservoir. Use
Motorcraft MERCONtAT F.
Automatic transmission fluid
capacity (4x2)
29.5L (10.0 quarts). Use Motorcraft
MERCONtV ATF.
Automatic transmission fluid
capacity (4x4)
29.8L (10.3 quarts). Use Motorcraft
MERCONtV ATF.
1Use either green-colored Motorcraft Premium Engine Coolant or
yellow-colored Motorcraft Premium Gold Engine Coolant. DO NOT USE
Ford Extended Life Engine Coolant (orange in color). Refer toAdding
engine coolant, in the Maintenance and Care chapter.
2Ensure the correct automatic transmission fluid is used. Transmission
fluid requirements are indicated on the dipstick or on the dipstick
handle. MERCONtand MERCONtV are not interchangeable. DO NOT
mix MERCONtand MERCONtV. Refer to your scheduled maintenance
guide to determine the correct service interval.
Filling station information
264