Page 191 of 264

ENGINE COOLANT
Checking engine coolant
The concentration and level of engine coolant should be checked at the
mileage intervals listed in the scheduled maintenance guide. The coolant
concentration should be maintained at 50/50 coolant and water, which
equates to a freeze point of -36É C (-34É F). Coolant concentration
testing is possible with a hydrometer or antifreeze tester (such as the
Rotunda Battery and Antifreeze Tester, 014±R1060). The level of coolant
should be maintained at the ªcold fullº of ªcold fill rangeº level in the
coolant reservoir. If the level falls below, add coolant per the instructions
in theAdding Engine Coolantsection.
Your vehicle was factory-filled with a 50/50 engine coolant and water
concentration. If the concentration of coolant falls below 40% or above
60%, the engine parts could become damaged or not work properly.A
50±50 mixture of coolant and water provides the following:
²Freeze protection down to -36É C (-34É F).
²Boiling protection up to 129É C (265É F).
²Protection against rust and other forms of corrosion.
²Enables calibrated gauges to work properly.
When the engine is cold, check the
level of the engine coolant in the
reservoir.
²The engine coolant should be at the ªcold fill levelº or within the ªcold
fill rangeº as listed on the engine coolant reservoir (depending upon
application).
RADIATOR
COOLANT
ONLY
WASHERFLUIDONLY
Maintenance and care
191
Page 245 of 264

Board membership
The Board consists of:
²three consumer representatives
²a Ford or Lincoln Mercury dealership representative
Consumer candidates for Board membership are recruited and trained by
an independent consulting firm. The dealership Board member is chosen
from Ford and Lincoln Mercury dealership management, recognized for
their business leadership qualities.
What the Board needs
To have your case reviewed you must complete the application in the
DSB brochure and mail it to the address provided on the application
form. Some states will require you to use certified mail, with return
receipt requested.
Your application is reviewed and, if it is determined to be eligible, you
will receive an acknowledgment indicating:
²the file number assigned to your application
²the toll-free phone number of the DSB's independent administrator
Your dealership and a Ford Motor Company representative will then be
asked to submit statements.
To properly review your case, the Board needs the following information:
²legible copies of all documents and maintenance or repair orders
relevant to the case
²the year, make, model, and Vehicle Identification Number (VIN) listed
on your vehicle ownership license
²the date of repair(s) and mileage at the time of occurrence(s)
²the current mileage
²the name of the dealer(s) who sold or serviced the vehicle
²a brief description of your unresolved concern
²a brief summary of the action taken by the dealer(s) and Ford Motor
Company
²the names (if known) of all the people you contacted at the
dealership(s)
²a description of the action you expect to resolve your concern
You will receive a letter of explanation if your application does not
qualify for Board review.
Customer assistance
245
Page 256 of 264

lubrication
specifications ..................235, 238
refill capacities ........................233
service points ..........................184
starting after a collision .........159
Engine block heater .................130
Engine oil ..................................185
checking and adding ..............185
dipstick ....................................185
filter, specifications ........187, 233
recommendations ...................187
refill capacities ........................233
specifications ..................235, 238
Exhaust fumes ..........................131
F
Flexible Fuel Vehicle (FFV) ....208
Floor mats ...................................74
Fluid capacities .........................233
Foglamps .....................................18
Four-Wheel Drive
vehicles ................................12, 142
control trac ...............................27
description ..............................143
driving off road .......................145
electronic shift ..................27, 143
indicator light .........................143
preparing to drive your
vehicle .....................................135
Fuel ............................................208
calculating fuel economy .......215
cap .......................................9, 214
capacity ...................................233
choosing the right fuel ...........211
comparisons with EPA fuel
economy estimates .................218
detergent in fuel .....................213filling your vehicle
with fuel ..................208, 214±215
filter, specifications ........215, 233
fuel pump shut-off switch .....159
gauge .........................................17
improving fuel economy ........215
octane rating ...................211, 238
quality ......................................212
running out of fuel .................213
safety information relating to
automotive fuels .....................208
Fuses ..................................161±162
G
Garage door opener ....................63
Gas cap (see Fuel cap) ........9, 214
Gas mileage (see Fuel
economy) ...................................215
Gauges .........................................14
battery voltage gauge ...............16
engine coolant temperature
gauge .........................................15
engine oil pressure gauge ........16
fuel gauge ..................................17
odometer ...................................15
speedometer .............................14
tachometer ................................16
trip odometer ............................15
GAWR (Gross Axle Weight
Rating) .......................................148
calculating ...............................150
definition .................................148
driving with a heavy load ......148
location ....................................148
GVWR (Gross Vehicle Weight
Rating) .......................................148
calculating .......................148, 150
definition .................................148
Index
256