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WINDSHIELD WASHER FLUID
Washer fluid
Check the washer fluid whenever
you stop for fuel. The reservoir is
highlighted with a
symbol.
If the level is low, add enough fluid
to fill the reservoir. In very cold
weather, do not fill the reservoir all
the way.
Only use a washer fluid that meets Ford specification . Refer to
Lubricant specificationsin theCapacities and specificationschapter.
State or local regulations on volatile organic compounds may restrict the
use of methanol, a common windshield washer antifreeze additive.
Washer fluids containing non-methanol antifreeze agents should be used
only if they provide cold weather protection without damaging the
vehicle's paint finish, wiper blades or washer system.
Do not put washer fluid in the engine coolant reservoir. Washer
fluid placed in the cooling system may harm engine and cooling
system components.
ENGINE COOLANT
Checking engine coolant
The concentration and level of engine coolant should be checked at the
mileage intervals listed in the scheduled maintenance guide. The coolant
concentration should be maintained at 50/50 coolant and water, which
equates to a freeze point of -36É C (-34É F). Coolant concentration
testing is possible with a hydrometer or antifreeze tester (such as the
Rotunda Battery and Antifreeze Tester, 014±R1060). The level of coolant
should be maintained at the ªcold fullº of ªcold fill rangeº level in the
coolant reservoir. If the level falls below, add coolant per the instructions
in theAdding Engine Coolantsection.
Maintenance and care
179
Page 232 of 248

Consumer candidates for Board membership are recruited and trained by
an independent consulting firm. The dealership Board member is chosen
from Ford and Lincoln Mercury dealership management, recognized for
their business leadership qualities.
What the Board needs
To have your case reviewed you must complete the application in the
DSB brochure and mail it to the address provided on the application
form. Some states will require you to use certified mail, with return
receipt requested.
Your application is reviewed and, if it is determined to be eligible, you
will receive an acknowledgment indicating:
²the file number assigned to your application
²the toll-free phone number of the DSB's independent administrator
Your dealership and a Ford Motor Company representative will then be
asked to submit statements.
To properly review your case, the Board needs the following information:
²legible copies of all documents and maintenance or repair orders
relevant to the case
²the year, make, model, and Vehicle Identification Number (VIN) listed
on your vehicle ownership license
²the date of repair(s) and mileage at the time of occurrence(s)
²the current mileage
²the name of the dealer(s) who sold or serviced the vehicle
²a brief description of your unresolved concern
²a brief summary of the action taken by the dealer(s) and Ford Motor
Company
²the names (if known) of all the people you contacted at the
dealership(s)
²a description of the action you expect to resolve your concern
You will receive a letter of explanation if your application does not
qualify for Board review.
Customer assistance
232
Page 243 of 248

idle speed control ...................190
lubrication
specifications ..................223±224
refill capacities ........................221
service points ..........................174
starting after a collision .........154
Engine block heater .................136
Engine oil ..................................175
change oil soon warning,
message center .......................175
checking and adding ..............175
dipstick ....................................175
filter, specifications ........177, 220
recommendations ...................177
refill capacities ........................221
specifications ..................223±224
Exhaust fumes ..........................137
F
Fail safe cooling ........................184
Floor mats ...................................89
Fluid capacities .........................221
Fuel ............................................199
calculating fuel economy .......204
cap .....................................10, 201
capacity ...................................221
choosing the right fuel ...........202
comparisons with EPA fuel
economy estimates .................207
detergent in fuel .....................203
filling your vehicle with
fuel ...........................199, 201, 204
filter, specifications ........203, 220
fuel filler door override ............85
fuel filler door release ..............85
fuel pump shut-off switch .....154
gauge .........................................17
improving fuel economy ........204low fuel warning light ................8
octane rating ...........202, 224±225
quality ......................................202
running out of fuel .................203
safety information relating to
automotive fuels .....................199
Fuses ..................................156±157
G
Garage door opener ....................79
Gas cap (see Fuel cap) ......10, 201
Gas mileage (see Fuel
economy) ...................................204
Gauges .........................................17
battery voltage gauge ...............21
engine coolant temperature
gauge .........................................20
engine oil pressure gauge ........22
fuel gauge ..................................17
odometer ...................................19
speedometer .............................18
trip odometer ............................20
GAWR (Gross Axle Weight
Rating) .......................................147
definition .................................147
driving with a heavy load ......147
location ....................................147
GVWR (Gross Vehicle Weight
Rating) .......................................147
calculating ...............................147
definition .................................147
driving with a heavy load ......147
location ....................................147
H
Hazard flashers .........................154
Head restraints .........................103
Index
243