
GETTING ROADSIDE ASSISTANCE
To fully assist you should you have a vehicle concern, Ford offers a
complimentary roadside assistance program. This program is separate
from the New Vehicle Limited Warranty. The service is available:
²24±hours, seven days a week
²for the Basic warranty period (Canada) or New Vehicle Limited
Warranty period (U.S.) of three years or 60 000 km (36 000 miles),
whichever comes first on Ford and Mercury vehicles, and four years or
80 000 km (50 000 miles) on Lincoln vehicles
Roadside assistance will cover:
²changing a flat tire
²jump-starts
²lock-out assistance
²fuel delivery
²towing of your disabled vehicle up to 56.3 kms (35 miles) from the
point of pickup (this can include to the nearest Ford dealership, or
your selling dealer if within the specified distance.) One tow per
disablement. Even non-warranty related tows, like accidents or getting
stuck in the mud or snow, are covered (some exclusions apply, such
as impound towing or repossession).
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment in Ford vehicles and is
mailed to you if you own a Mercury or Lincoln. In Canada, the card is
found in the Roadside Assistance book in the glove compartment.
To receive roadside assistance in the United States for Ford or Mercury
vehicles, call 1±800±241±3673 or if you own a Lincoln vehicle, call
1±800±521±4140. In Canada call 1±800±665±2006.
Should you need to arrange roadside assistance for yourself, Ford will
reimburse a reasonable amount. To obtain information about
reimbursement, call 1±800±241±3673 in the United States for Ford or
Mercury vehicles; or if you own a Lincoln vehicle, call 1±800±521±4140.
Call 1±800±665±2006 in Canada.
Roadside emergencies
153

To lessen risk of personnal
injury, do not put any part
of your body under the vehicle
while changing a tire. Do not start
the engine when your vehicle is
on the jack. The jack is ONLY
meant for changing the tire.
²Never use the rear differential
as a jacking point.
7. Remove the lug nuts with the lug wrench.
8. Replace the flat tire with the spare tire, making sure the valve stem is
facing outward. Reinstall lug nuts until the wheel is snug against the hub.
Do not fully tighten the lug nuts until the wheel has been lowered.
9. Lower the vehicle by turning the jack handle counterclockwise.
10. Remove the jack and fully
tighten the lug nuts in the order
shown.
11. Put flat tire, jack and lug wrench
away.
12. Turn on the air suspension
switch (if equipped).
JUMP STARTING YOUR VEHICLE
The gases around the battery can explode if exposed to flames,
sparks, or lit cigarettes. An explosion could result in injury or
vehicle damage.
Batteries contain sulfuric acid which can burn skin, eyes, and
clothing, if contacted.
1
4 3
2 5
Roadside emergencies
165

Jump starting
1. Start the engine of the booster vehicle and run the engine at
moderately increased speed.
2. Start the engine of the disabled vehicle.
3. Once the disabled vehicle has been started, run both engines for an
additional three minutes before disconnecting the jumper cables.
Removing the jumper cables
Remove the jumper cables in the reverse order that they were
connected.
1. Remove the jumper cable from thegroundmetal surface.
Note:In the illustrations,lightning boltsare used to designate the
assisting (boosting) battery.
2. Remove the jumper cable on the negative (-) connection of the
booster vehicle's battery.
+–+–
+–+–
Roadside emergencies
169

3. Remove the jumper cable from the positive (+) terminal of the booster
vehicle's battery.
4. Remove the jumper cable from the positive (+) terminal of the
disabled vehicle's battery.
After the disabled vehicle has been started and the jumper cables
removed, allow it to idle for several minutes so the engine computer can
relearnits idle conditions.
When the battery is disconnected or a new battery is installed, the
transmission must relearn its adaptive strategy. As a result of this, the
transmission may shift firmly. This operation is considered normal and
will not effect function or durability of the transmission. Over time, the
adaptive learning process will fully update transmission operation to its
optimum shift feel.
+–+–
+–+–
Roadside emergencies
170

Cleaning your vehicle ...............215
engine compartment ..............217
exterior ............................215±216
exterior lamps .........................217
instrument cluster lens ..........218
instrument panel ....................218
interior .....................................219
mirrors .....................................216
plastic parts ............................216
safety belts ..............................219
washing ....................................215
waxing .....................................215
wheels ......................................216
windows ..................................219
wiper blades ............................217
woodtone trim ........................219
Climate control (see Air
conditioning or Heating) ............29
Clock ..........................42, 49, 56, 66
Compass, electronic ....................83
calibration .................................84
set zone adjustment .................84
Console ........................................88
Controls
power seat .......................105±106
Coolant
checking and adding ..............179
coolant temperature light ........11
refill capacities ................183, 221
specifications ..................223±224
Cruise control (see Speed
control) ........................................75
Customer Assistance ................153
Ford accessories for your
vehicle .....................................235
Ford Extended
Service Plan ............................228
Getting assistance outside the
U.S. and Canada .....................234Getting roadside assistance ...153
Getting the service
you need .................................228
Ordering additional owner's
literature .................................238
The Dispute Settlement
Board .......................................230
Utilizing the
Mediation/Arbitration
Program ...................................234
D
Daytime running lamps (see
Lamps) .........................................27
Defrost
rear window ..............................38
Dipstick
automatic transmission
fluid ..........................................187
engine oil .................................175
Doors
lubricant specifications ..........223
Driving under special
conditions
through water .........................152
E
Electronic message center .........22
Emergencies, roadside
jump-starting ..........................165
Emission control system ..........207
Engine ................................224±225
check engine/service engine
soon light ....................................9
cleaning ...................................217
coolant .....................................179
fail-safe coolant ......................184
Index
242

Headlamps ...................................27
aiming ......................................214
autolamp system .......................28
bulb specifications ..................214
daytime running lights .............27
flash to pass ..............................28
high beam ...........................12, 28
replacing bulbs .......................209
turning on and off ....................27
warning chime ..........................16
Heating ........................................29
heating and air conditioning
system .......................................29
HomeLink universal
transceiver (see Garage door
opener) ..................................79±82
Hood ..........................................173
I
Ignition .........................73, 224±225
Infant seats
(see Safety seats) .....................127
Inspection/maintenance (I/M)
testing ........................................208
Instrument panel
cleaning ...................................218
cluster ..................................8, 218
lighting up panel
and interior ...............................27
location of components ..............8
J
Jack ............................................161
positioning ...............................161
storage .....................................161
Jump-starting your vehicle ......165K
Keyless entry system .................98
autolock .....................................91
keypad .......................................98
programming entry code .........99
Keys .......................................95±97
key in ignition chime ...............16
positions of the ignition ...........73
L
Lamps
autolamp system .......................28
bulb replacement
specifications chart ................214
cargo lamps ...............................27
daytime running light ...............27
headlamps .................................27
headlamps, flash to pass ..........28
instrument panel, dimming .....27
interior lamps ...................27, 213
replacing bulbs ...............209±213
Lane change indicator
(see Turn signal) ........................72
Lights, warning and indicator ......8
air bag ........................................10
air suspension ...........................13
anti-lock brakes (ABS) ....12, 139
brake ..........................................12
charging system ........................13
check engine ...............................9
fuel cap light .............................10
high beam .................................12
low coolant ................................11
low fuel ........................................8
oil pressure ...............................13
overdrive off ..............................14
safety belt .................................11
speed control ............................79
Index
244

for children .....................125±126
lap belt ....................................115
Occupant Classification
Sensor ......................................109
warning light and
chime ...................11, 16, 116±117
Safety seats for children ..........127
Seat belts (see Safety
restraints) ..................................107
Seats ..........................................103
child safety seats ....................127
cleaning ...................................219
SecuriLock passive anti-theft
system ....................................95±97
Servicing your vehicle ..............172
Spark plugs,
specifications .............220, 224±225
Special notice ................................3
Specification chart,
lubricants ...........................223±224
Speed control ..............................75
Speedometer ...............................18
Starting your vehicle ........134, 136
jump starting ..........................165
Steering
speed sensitive .......................142
Steering wheel
tilting .........................................74
T
Tires ...........................161, 194±196
changing ..........................161±162
checking the pressure ............196
replacing ..................................197rotating ....................................196
snow tires and chains ............198
tire grades ...............................195
treadwear ................................195
Towing .......................................149
recreational towing .................151
trailer towing ..........................149
wrecker ....................................171
Traction control ..................72, 140
off light ......................................14
Traction-lok rear axle ...............147
Transmission .............................143
fluid, checking and adding
(automatic) .............................187
fluid, refill capacities ..............221
lubricant specifications ..223±224
Trip odometer .............................20
Trunk .........................................101
remote release ....................86, 92
Turn signal ............................12, 72
V
Vehicle dimensions ...................225
Vehicle Identification Number
(VIN) ..........................................227
Vehicle loading ..........................147
Ventilating your vehicle ...........137
W
Warning chimes ...........................16
Warning lights (see Lights) .........8
Washer fluid ..............................179
Water, Driving through .............152
Index
246