2000 LINCOLN TOWN CAR phone

²Rock
²Soft
²To p 4 0
Show
²With RDS activated, press the
RDS control until SHOW is
displayed.
²Use the SEL control to select
TYPE (the display shows the
program type), NAME (the
display shows the call letters of
the station) or NONE.
RDS clock feature
Refer toSetting the clockfor information.
Phone mode
This feature allows you to control
the factory-installed cellular phone
(if equipped) through the radio
controls.
²Press the phone/mute control to enter phone mode. The playing media
will mute.
²Use SEEK, TUNE or radio presets 1 through 6 to select a phone
number previously programmed in the phone.
²Press the phone/mute control again to send and end calls.
This control will mute the playing media even if your vehicle is not
equipped with a factory-installed cellular phone.
Press the control again to return to the playing media.
Digital signal processing (if equipped)
The digital signal processing (DSP)
feature allows you to change the
signal mode to suit your listening
tastes.
RDSDSP
SEL
MUTE
RDSDSP
Controls and features
47

Fuse/Relay
LocationFuse Amp
RatingPassenger Compartment
Fuse Panel Description
11 10A Electronic Crash Sensor (Airbag)
12 15A Instrument Cluster, Anti-Theft, Ignition
Switch, Ignition Coils
13 10A Anti-Lock Brake Module, Traction Control
Switch
14 7.5A Transmission Control Switch, Lighting
Control Module (LCM)
15 20A Multi-Function Switch, Turn Signals
16 30A Wiper Control Module (WCM), Windshield
Wiper Motor
17 10A Digital Transmission Range (DTR) Sensor,
Back-Up Lamps, EC Mirrors
18 7.5A Lighting Control Module (LCM), Front
Radio Control Unit, Cellular Telephone
Transceiver, Electronic Day/Night Mirror,
Compass Module
19 10A EATC, Clock, Instrument Cluster, PCM
20 7.5A Lighting Control Module (LCM), ABS, Shift
Lock
21 20A Multi-Function Switch, Hazard Lamps
22 20A Multi-Function Switch, High Mounted Stop
Lamps
23 20A Datalink Connector, I/P Cigar Lighter
24 5A Front Radio Control Unit
25 15A Lighting Control Module (LCM),
Courtesy/Demand Lamps
26 5A Digital Transmission Range (DTR) Sensor,
Starter Relay Coil
27 20A Fuel Filler Door Release Switch
28 10A Heated Mirrors
29 20A LF Door Module, Door Locks, Decklid
Release
Roadside emergencies
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Fuse/Relay
LocationFuse Amp
RatingPassenger Compartment
Fuse Panel Description
30 7.5A LF Seat Module, Trunk Lid Release Switch,
Door Lock Switches, LF Seat Control
Switch, LF Door Module, Power Mirror
Switch
31 7.5A Main Light Switch, Lighting Control Module
(LCM)
33 15A Front Radio Control Unit, Digital Compact
Disk Changer, Cellular Telephone
Transceiver
Relay 1 Ð Accessory Delay Relay (Signature/Cartier)
or Power Window Relay (Executive)
Power distribution box
The power distribution box is located in the engine compartment. The
power distribution box contains high-current fuses that protect your
vehicle's main electrical systems from overloads.
Always disconnect the battery before servicing high current
fuses.
Always replace the cover to the Power Distribution Box before
reconnecting the battery or refilling fluid reservoirs.
If the battery has been disconnected and reconnected, refer to the
Batterysection of theMaintenance and carechapter.
Roadside emergencies
138

If you own a Lincoln vehicle and are away from home when your vehicle
needs service, or if you need more help than the dealership could
provide, after following the steps described above, contact the Ford
Customer Assistance Center to find an authorized dealership to help you.
In the United States:
Ford Motor Company
Customer Assistance Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48121
1-800-521-4140
(TDD for the hearing impaired: 1-800-232-5952)
In Canada:
Customer Assistance Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
Please have the following information available when contacting a
Customer Assistance Center:
²Your telephone number (home and business)
²The name of the dealer and the city where the dealership is located
²The year and make of your vehicle
²The date of vehicle purchase
²The current odometer reading
²The vehicle identification number (VIN)
If you still have a complaint involving a warranty dispute, you may wish
to contact the Dispute Settlement Board (U.S.) or the
Mediation/Arbitration Program (Canada).
In some states (in the U.S.) you must directly notify Ford in writing
before pursuing remedies under your state's warranty laws. Ford is also
allowed a final repair attempt in some states.
In the United States, a warranty dispute must be submitted to the
Dispute Settlement Board before taking action under the Magnuson-Moss
Warranty Act, or to the extent allowed by state law, before pursuing
replacement or repurchase remedies provided by certain state laws. This
dispute handling procedure is not required prior to enforcing state
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204

Eligibility may differ according to state law. For example, see the unique
brochures for California, West Virginia, Georgia and Wisconsin
purchasers/lessees.
Board membership
The Board consists of:
²three consumer representatives
²a Ford or Lincoln Mercury dealership representative
Consumer candidates for Board membership are recruited and trained by
an independent consulting firm. The dealership Board member is chosen
from Ford and Lincoln Mercury dealership management, recognized for
their business leadership qualities.
What the Board needs
To have your case reviewed you must complete the application in the
DSB brochure and mail it to the address provided on the application
form. Some states will require you to use certified mail, with return
receipt requested.
Your application is reviewed and, if it is determined to be eligible, you
will receive an acknowledgment indicating:
²the file number assigned to your application
²the toll-free phone number of the DSB's independent administrator
Your dealership and a Ford Motor Company representative will then be
asked to submit statements.
To properly review your case, the Board needs the following information:
²legible copies of all documents and maintenance or repair orders
relevant to the case
²the year, make, model, and Vehicle Identification Number (VIN) listed
on your vehicle ownership license
²the date of repair(s) and mileage at the time of occurrence(s)
²the current mileage
²the name of the dealer(s) who sold or serviced the vehicle
²a brief description of your unresolved concern
²a brief summary of the action taken by the dealer(s) and Ford Motor
Company
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206

²the names (if known) of all the people you contacted at the
dealership(s)
²a description of the action you expect to resolve your concern
You will receive a letter of explanation if your application does not
qualify for Board review.
Oral presentations
If you would like to make an oral presentation, indicate YES to question
#6 on the application. While it is your right to make an oral presentation
before the Board, this is not a requirement and the Board will decide the
case whether or not an oral presentation is made. Oral presentation may
be requested by the Board as well.
Making a decision
Board members review all available information related to each
complaint, including oral presentations, and arrive at a fair and impartial
decision. Board review may be terminated at any time by either party.
Every effort is made to decide the case within 40 days of the date that
all requested information is received by the Board. Since the Board
generally meets once a month, it may take longer for the Board to
consider some cases.
After a case is reviewed, the Board mails you a decision letter and a
form on which to accept or reject the Board's decision. The decisions of
the Board are binding on Ford (and, in some cases, on the dealer) but
not on consumers who are free to pursue other remedies available to
them under state or federal law.
To Request a DSB Brochure/Application
For a brochure/application, speak to your dealer or write/call to the
Board at the following address/phone number:
Dispute Settlement Board
P.O. Box 5120
Southfield, MI 48086±5120
1±800±428±3718
Customer assistance
207

The use of leaded fuel in your vehicle without proper conversion may
damage the effectiveness of your emission control system and may cause
engine knocking or serious engine damage. Ford Motor Company/Ford of
Canada is not responsible for any damage caused by use of improper
fuel.
In the United States, using leaded fuel may also result in difficulty
importing your vehicle back into the U.S.
If your vehicle must be serviced while you are traveling or living in
Central or South America, the Caribbean, or the Middle East, contact the
nearest Ford dealership. If the dealership cannot help you, write or call:
FORD MOTOR COMPANY
WORLDWIDE DIRECT MARKET OPERATIONS
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
FAX: (313) 390-0804
If you are in another foreign country, contact the nearest Ford
dealership. If the dealership employees cannot help you, they can direct
you to the nearest Ford affiliate office.
If you buy your vehicle in North America and then relocate outside of
the U.S. or Canada, register your vehicle identification number (VIN) and
new address with Ford Motor Company Worldwide Direct Market
Operations.
FORD CAR CARE PRODUCTS FOR YOUR VEHICLE
Ford has many quality products available from your dealer to clean your
vehicle and protect its finishes. These quality products have been
specifically engineered to fulfill your automotive needs; they are custom
designed to complement the style and appearance of your vehicle. Each
product is made from high quality materials and that meet or exceed
Ford's rigid specifications. For best results, use the following or products
of equivalent quality:
Ford Custom Clearcoat Polish*
Ford Custom Silicone Gloss Polish
Ford Custom Vinyl Protectant* (not available in Canada)
Motorcraft Vinyl Conditioner (Canada only)
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209

Comfort and convenience
Cargo nets
Cargo organizers
Engine block heaters
Travel equipment
Heavy-duty battery
Inside rear view mirror (Electrochromic with compass and temperature
display)
Protection and appearance equipment
Air bag anti-theft locks
Car/truck covers
Carpet floor mats
Cleaners, waxes and polishes
Flat splash guards
Lubricants and oils
Molded splash guards
Molded vinyl floor mats
Touch-up paint
Universal floor mats
For maximum vehicle performance, keep the following information in
mind when adding accessories or equipment to your vehicle:
²When adding accessories, equipment, passengers and luggage to your
vehicle, do not exceed the total weight capacity of the vehicle or of
the front or rear axle (GVWR or GAWR as indicated on the Safety
compliance certification label). Consult your dealer for specific weight
information.
²The Federal Communications Commission (FCC) and Canadian Radio
Telecommunications Commission (CRTC) regulate the use of mobile
communications systems - such as two-way radios, telephones and
theft alarms - that are equipped with radio transmitters. Any such
equipment installed in your vehicle should comply with FCC or CRTC
regulations and should be installed only by a qualified service
technician.
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211