2000 FORD WINDSTAR service

Guarding against exhaust fumes
Although odorless and colorless, carbon monoxide is present in exhaust
fumes. Take precautions to avoid its dangerous effects.
If you ever smell exhaust fumes of any kind inside your vehicle,
have your dealer inspect and fix your vehicle immediately. Do
not drive if you smell exhaust fumes. These fumes are harmful and
could kill you.
Have the exhaust and body ventilation systems checked whenever:
²the vehicle is raised for service.
²the sound of the exhaust system changes.
²the vehicle has been damaged in a collision.
Engine exhaust, some of its constituents, and certain vehicle
components contain or emit chemicals known to the State of
California to cause cancer, and birth defects or other reproductive
harm.
Important ventilating information
If the engine is idling while the vehicle is stopped in an open area for
long periods of time, open the windows at least 2.5 cm (one inch).
Adjust the heating or air conditioning (if equipped) to bring in fresh air.
Improve vehicle ventilation by
keeping all air inlet vents clear of
snow, leaves and other debris.
Starting
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BRAKES
Your service brakes are self-adjusting. Refer to the scheduled
maintenance guide for scheduled maintenance.
Occasional brake noise is normal and often does not indicate a
performance concern with the vehicle's brake system. In normal
operation, automotive brake systems may emit occasional or intermittent
squeal or groan noises when the brakes are applied. Such noises are
usually heard during the first few brake applications in the morning;
however, they may be heard at any time while braking and can be
aggravated by environmental conditions such as cold, heat, moisture,
road dust, salt or mud. If a ªmetal-to-metal,º ªcontinuous grindingº or
ªcontinuous squealº sound is present while braking, the brake linings
may be worn-out and should be inspected by a qualified service
technician.
Anti-lock brake system (ABS)
On vehicles equipped with an anti-lock braking system (ABS), a noise
from the hydraulic pump motor and pulsation in the pedal may be
observed during ABS braking events. Pedal pulsation coupled with noise
while braking under panic conditions or on loose gravel, bumps, wet or
snowy roads is normal and indicates proper functioning of the vehicle's
anti-lock brake system. The ABS performs a self-check after you start
the engine and begin to drive away. A brief mechanical noise may be
heard during this test. This is normal. If a malfunction is found, the ABS
warning light will come on. If the vehicle has continuous vibration or
shudder in the steering wheel while braking, the vehicle should be
inspected by a qualified service technician.
The ABS operates by detecting the
onset of wheel lockup during brake
applications and compensates for
this tendency. The wheels are
prevented from locking even when
the brakes are firmly applied. The
accompanying illustration depicts
the advantage of an ABS equipped
vehicle (on bottom) to a non-ABS
equipped vehicle (on top) during hard braking with loss of front braking
traction.
Driving
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ABS warning lampABS
TheABSwarning lamp in the instrument cluster momentarily illuminates
when the ignition is turned to the ON position. If the light does not
illuminate momentarily at start up or remains on the ABS needs to be
serviced.
With the ABS light on, the anti-lock
brake system is disabled and normal
braking is still effective unless the
brake warning light also remains
illuminated with parking brake released. (If your brake warning lamp
illuminates, have your vehicle serviced immediately.)
Using ABS
²In an emergency or when maximum efficiency from the ABS is
required, apply continuous force on the brake. The ABS will be
activated immediately, thus allowing you to retain full steering control
of your vehicle and, providing there is sufficient space, will enable you
to avoid obstacles and bring the vehicle to a controlled stop.
²The Anti-Lock system does not decrease the time necessary to apply
the brakes or always reduce stopping distance. Always leave enough
room between your vehicle and the vehicle in front of you to stop.
²We recommend that you familiarize yourself with this braking
technique. However, avoid taking any unnecessary risks.
Parking brake
Apply the parking brake whenever
the vehicle is parked. To set the
parking brake, pull the handle up as
far as possible.
The BRAKE warning lamp in the
instrument cluster illuminates and
remains illuminated (when the
ignition is turned ON) until the
parking brake is released.
!
BRAKE
!
BRAKE
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motor type of sound coming from the engine compartment and the
engine will not ªrev-upº when you push further on the accelerator. This
is normal system behavior.
If you should become stuck in snow or on a very slippery road surface,
try switching the Traction Controlysystem off with the traction control
switch located on the left hand side of the radio. This may allow excess
wheel spin to ªdigº the vehicle out or enable a successful ªrockingº
maneuver.
If the Traction Controlysystem is cycled excessively, the brake portion
of the system will shut down to prevent the front brakes from
overheating. A limited Traction Controlyfunction using only engine
torque reduction will still control wheels from over-spinning. When the
front brakes have cooled down, the system will again function normally.
Anti-lock braking is not affected by this condition and will function
normally during the cool down period.
If a system fault is detected, CHECK TRACTION CONTROL is displayed
on the message center, the ªTC OFFº warning indicator lamp is on and
your vehicle should be serviced.
STEERING
Your vehicle is equipped with power steering. Power steering uses energy
from the engine to help steer the vehicle.
To prevent damage to the power steering pump:
²Never hold the steering wheel to the extreme right or the extreme left
for more than a few seconds when the engine is running.
²Do not operate the vehicle with a low power steering pump fluid level.
If the power steering system breaks down (or if the engine is turned
off), you can steer the vehicle manually, but it takes more effort.
If the steering wanders or pulls, the condition could be caused by any of
the following:
²underinflated tire(s) on any wheel(s)
²high crown in center of road
²high crosswinds
²wheels out of alignment
²loose or worn components in steering linkage
Driving
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AUTOMATIC TRANSAXLE OPERATION
Brake-shift interlock
This vehicle is equipped with a brake-shift interlock feature that prevents
the gearshift lever from being moved from P (Park) unless the brake
pedal is depressed.
If the gearshift lever cannot be moved from P (Park) with the brake
pedal depressed, it is possible that a fuse has blown or the vehicle's
brakelamps are not operating properly. Refer toFuses and relaysin the
Roadside emergencieschapter.
Do not drive your vehicle until you verify that the brakelamps
are working.
If your vehicle gets stuck in mud or snow it may be rocked out by
shifting from forward and reverse gears, stopping between shifts, in a
steady pattern. Press lightly on the accelerator in each gear.
Do not rock the vehicle if the engine is not at normal operating
temperature or damage to the transaxle may occur.
Do not rock the vehicle for more than a few minutes or damage
to the transaxle and tires may occur or the engine may overheat.
Always set the parking brake fully and make sure the gearshift is
latched in P (Park). Turn off the ignition whenever you leave
your vehicle.
If the parking brake is fully released, but the brake warning lamp
remains illuminated, the brakes may not be working properly.
See your dealer or a qualified service technician.
Driving with an automatic overdrive transaxle with column
gearshift and O/D off switch
Your automatic transaxle electronically controls the shift feel by using an
adaptive learning strategy. This feature is designed to optimize shift
smoothness. It is normal for your transaxle to shift firmly during the first
few hundred kilometers (miles) of operation until the adaptive strategy
has been learned. The adaptive learning strategy is maintained by power
from the battery. When the battery is disconnected or a new battery is
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²Service your vehicle more frequently if you tow a trailer. Refer to
Special Operating Conditions in the Scheduled Maintenance Guide.
²Do not tow a trailer until your vehicle has been driven at least 800 km
(500 miles).
²Refer to the instructions included with towing accessories for the
proper installation and adjustment specifications.
If your vehicle is equipped with the optional heavy duty trailer tow
wiring, it is pre-wired for trailer towing. An electrical connector is
provided under the instrument panel for installing a customer-supplied
electric brake controller. Another electrical connector is provided at the
hitch. This connector provides power to the trailer for taillamps, stop
and turn lamps, back up lamps, battery charge, electric brakes (when a
customer provided controller is installed) and ground. The kit included
with your vehicle provides you with adaptors to attach the brake
controller and convert the hitch connector for Class I trailer usage.
TRAILER TOWING TABLE
Engine Maximum GCWRTrailer weight range
(0 - maximum)
Va n
3.0L 2 971 kg (6 550 lbs.) 0-907 kg (0-2 000 lbs.)
3.8L 3 175 kg (7 000 lbs.) 0-907 kg (0-2 000 lbs.)
Wagon
3.0L 2 971 kg (6 550 lbs.) 0-907 kg (0-2 000 lbs.)
3.8L 3 175 kg (7 000 lbs.) 0-907 kg (0-2 000 lbs.)
3.8L with
Trailer Tow
Option3 856 kg (8 500 lbs.) 0-1 588 kg (0-3 500 lbs.)
Do not exceed the maximum loads listed on the Safety Compliance
Certification label. For load specification terms found on the label, refer
toVehicle loadingin this chapter. Remember to figure in the tongue
load of your loaded trailer when figuring the total weight.
Towing trailers beyond the maximum recommended gross trailer
weight exceeds the limit of the vehicle and could result in
engine damage, transmission damage, structural damage, loss of control
and personal injury.
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Your vehicle is ready to install a Trailer Tow module that will provide the
proper communication with the vehicle electrical system so your trailer
lamps will function properly. See your dealer or trailer rental agency for
proper instructions and equipment for hooking up trailer lamps.
Driving while you tow
When towing a trailer:
²Ensure that you turn off your speed control. The speed control may
shut off automatically when you are towing on long, steep grades.
²Consult your local motor vehicle speed regulations for towing a trailer.
²Use a lower gear when towing up or down steep hills. This will
eliminate excessive downshifting and upshifting for optimum fuel
economy and transmission cooling.
²Anticipate stops and brake gradually.
Exceeding the GCWR rating may cause internal transmission
damage and void your warranty coverage.
Servicing after towing
If you tow a trailer for long distances, your vehicle will require more
frequent service intervals. Refer to your Scheduled Maintenance guide
for more information.
Trailer towing tips
²Practice turning, stopping and backing up in an area before starting on
a trip to get the feel of the vehicle trailer combination. When turning,
make wider turns so the trailer wheels will clear curbs and other
obstacles.
²Allow more distance for stopping with a trailer attached.
²The trailer tongue weight should be 10% of the loaded trailer weight.
²After you have traveled 80 km (50 miles), thoroughly check your
hitch, electrical connections and trailer wheel lug nuts.
²When stopped in traffic for long periods of time in hot weather, place
the gearshift in P (Park) and increase idle speed. This aids engine
cooling and air conditioner efficiency.
²Vehicles with trailers should not be parked on a grade. If you must
park on a grade, place wheel chocks under the trailer's wheels.
Driving
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GETTING ROADSIDE ASSISTANCE
To fully assist you should you have a vehicle concern, Ford offers a
complimentary roadside assistance program. This program is separate
from the New Vehicle Limited Warranty. The service is available:
²24±hours, seven days a week
²for the Basic warranty period (Canada) or New Vehicle Limited
Warranty period (U.S.) of three years or 60,000 km (36,000 miles),
whichever comes first on Ford and Mercury vehicles, and four years or
80,000 km (50,000 miles) on Lincoln vehicles
Roadside assistance will cover:
²changing a flat tire
²jump-starts
²lock-out assistance
²fuel delivery
²towing to the nearest Ford of Canada or Ford Motor Company
dealership, or towing to your selling dealership if within 56 km (35
miles). Even non-warranty related tows, like accidents or getting stuck
in the mud or snow, are covered (some exclusions apply, such as
impound towing or repossession).
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment in Ford vehicles and is
mailed to you if you own a Mercury or Lincoln. In Canada, it is found in
the Roadside Assistance book in the glove compartment.
To receive roadside assistance in the United States for Ford or Mercury
vehicles, call 1-800-241-3673 or if you own a Lincoln vehicle, call
1±800±521±4140. In Canada call 1±800±665±2006.
Should you need to arrange roadside assistance for yourself, Ford will
reimburse a reasonable amount. To obtain information about
reimbursement, call 1-800-241-3673 in the United States for Ford or
Mercury vehicles; or if you own a Lincoln vehicle, call 1±800±521±4140.
Call 1±800±665±2006 in Canada.
Roadside emergencies
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