
GETTING ROADSIDE ASSISTANCE
To fully assist you should you have a vehicle concern, Ford offers a
complimentary roadside assistance program. This program is separate
from the New Vehicle Limited Warranty. The service is available:
²24±hours, seven days a week
²for the Basic warranty period (Canada) or New Vehicle Limited
Warranty period (U.S.) of three years or 60,000 km (36,000 miles),
whichever comes first on Ford and Mercury vehicles, and four years or
80,000 km (50,000 miles) on Lincoln vehicles
Roadside assistance will cover:
²changing a flat tire
²jump-starts
²lock-out assistance
²fuel delivery
²towing to the nearest Ford of Canada or Ford Motor Company
dealership, or towing to your selling dealership if within 56 km (35
miles). Even non-warranty related tows, like accidents or getting stuck
in the mud or snow, are covered (some exclusions apply, such as
impound towing or repossession).
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment in Ford vehicles and is
mailed to you if you own a Mercury or Lincoln. In Canada, it is found in
the Roadside Assistance book in the glove compartment.
To receive roadside assistance in the United States for Ford or Mercury
vehicles, call 1-800-241-3673 or if you own a Lincoln vehicle, call
1±800±521±4140. In Canada call 1±800±665±2006.
Should you need to arrange roadside assistance for yourself, Ford will
reimburse a reasonable amount. To obtain information about
reimbursement, call 1-800-241-3673 in the United States for Ford or
Mercury vehicles; or if you own a Lincoln vehicle, call 1±800±521±4140.
Call 1±800±665±2006 in Canada.
Roadside emergencies
180

JUMP STARTING YOUR VEHICLE
The gases around the battery can explode if exposed to flames,
sparks, or lit cigarettes. An explosion could result in injury or
vehicle damage.
Do not push start your vehicle. You could damage the catalytic
converter.
Batteries contain sulfuric acid which can burn skin, eyes, and
clothing, if contacted.
Do not attempt to push start your vehicle. Automatic
transmissions do not have push-start capability.
Preparing your vehicle
1.Use only a 12±volt supply to start your vehicle.
2. Do not disconnect the battery of the disabled vehicle as this could
damage the vehicle's electrical system.
3. Park the booster vehicle close to the hood of the disabled vehicle
making sure the two vehiclesdo nottouch. Set the parking brake on
both vehicles and stay clear of the engine cooling fan and other moving
parts.
4. Check all battery terminals and remove any excessive corrosion before
you attach the battery cables. Ensure that vent caps are tight and level.
5. Turn the heater fan on in both vehicles to protect any electrical
surges. Turn all other accessories off.
Roadside emergencies
197

Jump starting
1. Start the engine of the booster vehicle and run the engine at
moderately increased speed.
2. Start the engine of the disabled vehicle.
3. Once the disabled vehicle has been started, run both engines for an
additional three minutes before disconnecting the jumper cables.
Removing the jumper cables
Remove the jumper cables in the reverse order that they were
connected.
1. Remove the jumper cable from thegroundmetal surface.
2. Remove the jumper cable on the negative (-) connection of the
booster vehicle's battery.
+–+–
+–+–
Roadside emergencies
200

3. Remove the jumper cable from the positive (+) terminal of the booster
vehicle's battery.
4. Remove the jumper cable from the positive (+) terminal of the
disabled vehicle's battery.
After the disabled vehicle has been started and the jumper cables
removed, allow it to idle for several minutes so the engine computer can
relearnits idle conditions.
+–+–
+–+–
Roadside emergencies
201

Clock ..................................41,49,60
Compass, electronic
set zone adjustment .................23
Console ......................................104
overhead ....................................99
Controls
power seat ...............................121
Coolant
checking and adding ..............211
refill capacities .................215,255
specifications ...................256,257
Cruise control
(see Speed control) ....................82
Cupholder(s) .............................122
Customer Assistance ................180
Ford accessories
for your vehicle ......................267
Ford Extended
Service Plan ............................260
Getting assistance outside
the U.S. and Canada ..............266
Getting roadside assistance ...180
Getting the
service you need ....................260
Ordering additional
owner's literature ...................271
The Dispute
Settlement Board ...................263
Utilizing the Mediation/
Arbitration Program ...............266
Daytime running lamps
(see Lamps) ................................26
Defrost
rear window ..............................37
Dipstick
automatic
transmission fluid ...................218
engine oil .................................206
Doors
door ajar warning .....................12
lubricant specifications ..........256
power sliding ..........................101Driving under special
conditions
through water .........................173
Emergencies, roadside
jump-starting ..........................197
Emission control system ..........239
Engine ........................................257
check engine/
service engine soon light .........11
cleaning ...................................250
coolant .....................................211
idle speed control ...................223
lubrication
specifications ...................256,257
refill capacities ........................255
service points ...................205,206
starting after a collision .........181
Engine block heater .................163
Engine oil ..................................206
change oil soon warning,
message center .......................206
checking and adding ..............206
dipstick ....................................206
filter, specifications .........209,254
recommendations ...................209
refill capacities ........................255
specifications ...................256,257
Exhaust fumes ..........................164
Floor mats .................................104
Fluid capacities .........................255
Fuel ............................................230
calculating fuel economy ..24,235
cap ...........................................233
capacity ...................................255
choosing the right fuel ...........233
comparisons with EPA fuel
economy estimates .................238
detergent in fuel .....................235
filling your vehicle
with fuel ....................230,233,235
filter, specifications .........235,254
fuel pump shut-off switch .....181
Index
274

gauge .........................................14
improving fuel economy ........235
low fuel warning light ................8
octane rating ....................234,257
quality ......................................234
running out of fuel .................235
safety information relating
to automotive fuels ................230
Fuses ...................................182,183
Garage door opener ...............93,99
Gas cap (see Fuel cap) ............233
Gas mileage
(see Fuel economy) .................235
Gauges .........................................14
engine coolant
temperature gauge ...................15
fuel gauge ..................................14
odometer ...................................15
speedometer .............................15
tachometer ................................14
trip odometer ............................16
GAWR
(Gross Axle Weight Rating) .....173
calculating ...............................175
definition .................................173
driving with a heavy load ......173
location ....................................173
GVWR (Gross
Vehicle Weight Rating) .............173
calculating ........................173,175
definition .................................173
driving with a heavy load ......173
location ....................................173
Hazard flashers .........................181
Head restraints ..................119,122
Headlamps ...................................26
aiming ...............................246,247
autolamp system .......................28
bulb specifications ..................245
daytime running lights .............26
flash to pass ..............................27
high beam ............................10,26replacing bulbs .......................241
turning on and off ....................26
warning chime ..........................13
Heating ........................................28
heater only system ...................28
rear seat controls .....................36
HomeLink universal
transceiver (see Garage
door opener) .....................93,95,96
Hood ..........................................204
Ignition .......................................257
positions of the ignition ...........81
Infant seats
(see Safety seats) .....................149
Inspection/maintenance
(I/M) testing ..............................240
Instrument panel
cleaning ...................................251
cluster ...................................8,251
lighting up
panel and interior .....................27
location of components ..............8
Jump-starting your vehicle ......197
Keyless entry system
autolock ...................................113
Keys
key in ignition chime ...............13
positions of the ignition ...........81
Lamps
autolamp system .......................28
bulb replacement
specifications chart ................245
cargo lamps ...............................27
daytime running light ...............26
headlamps .................................26
headlamps, flash to pass ..........27
instrument panel, dimming .....27
interior lamps ...............98,99,100
replacing bulbs ..240,241,243,244
Lane change indicator
(see Turn signal) ........................85
Liftgate ...............................117,118
Index
275

Seats ..........................................119
child safety seats ....................149
cleaning ............................252,253
SecuriLock passive anti-theft
system ..........................114,115,116
Servicing your vehicle ..............203
Spark plugs,
specifications ......................254,257
Specification chart,
lubricants ............................256,257
Speed control ..............................82
Speedometer ...............................15
Starting your vehicle .........161,163
jump starting ..........................197
Steering wheel
tilting .........................................88
Tachometer .................................14
Tilt steering wheel ......................88
Tires ......................191,226,227,228
changing ....................191,192,194
checking the pressure ............228
replacing ..................................229
rotating ....................................228
snow tires and chains ............230
tire grades ...............................227
treadwear ................................227
Towing ................................175,228
trailer towing ..........................175
wrecker ....................................202
Traction control ...................81,167
active light ..................................8off light ........................................9
Transaxle
automatic operation ...............169
fluid, refill capacities ..............255
lubricant specifications ..........257
Transmission
fluid, checking and adding
(automatic) .............................218
lubricant specifications ..........256
Trip odometer .............................16
Turn signal ..........................9,13,85
Vehicle dimensions ...................257
Vehicle Identification
Number (VIN) ...........................259
Vehicle loading ..........................173
Ventilating your vehicle ...........164
Warning chimes ...........................13
Warning lights (see Lights) .........8
Washer fluid ..............................211
Water, Driving through .............173
Windows
power .........................................89
rear wiper/washer .....................86
Windshield washer
fluid and wipers
checking and adding fluid .....211
checking and cleaning .....225,226
liftgate reservoir .....................211
operation ...................................86
replacing wiper blades ...........226
Wrecker towing .........................202
Index
277