2000 FORD F750 maintenance

Maintenance Intervals/
Service PerformedService Shop
Name and Address Date
Service
PerformedMileage Maintenance Record
General maintenance information
192

Maintenance Intervals/
Service PerformedService Shop
Name and Address Date
Service
PerformedMileage Maintenance Record
General maintenance information
193

Ford Extended Service Plan
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. Ford ESP
is an optional service contract which is backed by Ford Motor Company
or Ford Motor Service Company (in the U.S.) and Ford of Canada (in
Canada). It provides the following:
•benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items)
•protection against repair costs after your Bumper to Bumper Warranty
expires
You may purchase Ford ESP from any participating Ford and Lincoln/
Mercury and Ford of Canada dealer. There are several plans available in
various time, distance and deductible combinations which can be tailored
to fit your own driving needs. Ford ESP also offers reimbursement
benefits for towing and rental coverage. (In Hawaii, rules vary. See your
dealer for details.)
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 5,000 participating Ford or Lincoln/Mercury and Ford of
Canada dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Please contact
your dealer for further information. Since this information is subject to
change, please ask your dealer for complete details about Ford Extended
Service Plan coverage options.
Getting the service you need
At home
Ford Motor Company and Ford of Canada have authorized dealerships to
service your vehicle. When you need warranty repairs your selling dealer
would like you to return to it for that service, but you may also take your
vehicle to another Ford Motor Company or Ford of Canada dealership
authorized for warranty repairs. Certain warranty repairs require special
training though, so not all dealers are authorized to perform all warranty
repairs. That means that depending on the warranty repair needed, the
vehicle may need to be taken to another dealer. If a particular dealership
can not assist you, then contact the Customer Assistance Center.
Customer assistance
194

dispute handling procedure is not required prior to enforcing state
created rights or other rights which are independent of the Magnuson-
Moss Warranty Act or state replacement or repurchase laws.
THE DISPUTE SETTLEMENT BOARD (U.S. only)
The Dispute Settlement Board is:
•an independent, third-party arbitration program for warranty disputes
•available free to owners and lessees of qualifying Ford Motor Company
vehicles
The Dispute Settlement Board may not be available in all states. Ford
Motor Company reserves the right to change eligibility limitations, modify
procedures and/or to discontinue this service without notice and without
incurring obligations per applicable state law.
What kinds of cases does the Board review?
Unresolved warranty repair concerns or vehicle performance as designed
concerns on Ford and Lincoln Mercury cars and Ford and Lincoln
Mercury light trucks which are within the terms of any applicable written
new vehicle warranty are eligible for review, except those involving:
•a non-Ford product
•a non-Ford dealership
•sales disputes between customer and dealer except those associated
with warranty repairs or concerns with the vehicle’s performance as
designed
•a request for reimbursement of consequential expenses unless a
service or product concern is being reviewed
•items not covered by the New Vehicle Limited Warranty (including
maintenance and wear items)
•alleged personal injury/property damage claims
•cases currently in litigation
•vehicles not used primarily for family, personal or household purposes
(except in states where the Dispute Settlement Board is required to
review commercial vehicles)
•vehicles with non-U.S. warranties
Customer assistance
197

Concerns are ineligible for review if the New Vehicle Limited Warranty
has expired at receipt of your application and, in certain states eligibility
is dependent upon the customer’s possession of the vehicle.
Eligibility may differ according to state law. For example, see the unique
brochures for California, West Virginia, Georgia and Wisconsin
purchasers/lessees.
Board membership
The Board consists of:
•three consumer representatives
•a Ford or Lincoln Mercury dealership representative
Consumer candidates for Board membership are recruited and trained by
an independent consulting firm. The dealership Board member is chosen
from Ford and Lincoln Mercury dealership management, recognized for
their business leadership qualities.
What the Board needs
To have your case reviewed you must complete the application in the
DSB brochure and mail it to the address provided on the application
form. Some states will require you to use certified mail, with return
receipt requested.
Your application is reviewed and, if it is determined to be eligible, you
will receive an acknowledgment indicating:
•the file number assigned to your application
•the toll-free phone number of the DSB’s independent administrator
Your dealership and a Ford Motor Company representative will then be
asked to submit statements.
To properly review your case, the Board needs the following information:
•legible copies of all documents and maintenance or repair orders
relevant to the case
•the year, make, model, and Vehicle Identification Number (VIN) listed
on your vehicle ownership license
•the date of repair(s) and mileage at the time of occurrence(s)
•the current mileage
•the name of the dealer(s) who sold or serviced the vehicle
•a brief description of your unresolved concern
Customer assistance
198

calculating
fuel economy ...................112,157
choosing the right fuel ...........152
filling your vehicle with fuel ..151
filter, specifications .........154,155
gauge .........................................16
improving
fuel economy ...................112,157
safety information relating to
automotive fuels .....................151
Fuses ...................................115,116
Gas mileage
(see Fuel economy) ..........112,157
Gauges .........................................16
battery voltage gauge ...............18
engine coolant
temperature gauge ...................16
engine oil pressure gauge ........19
fuel gauge ..................................16
odometer ...................................17
speedometer .............................17
tachometer ................................18
trip odometer ............................18
Hazard flashers .........................115
Headlamps ...................................20
aiming ......................................163
daytime running lights .............20
flash to pass ..............................50
high beam ............................12,50
turning on and off ....................20
warning chime ..........................15
Heating ........................................21
heater only system ...................21
heating and
air conditioning system ............23
Hood ..........................................126
Ignition
positions of the ignition ...........49
removing the key ....................101
Infant seats
(see Safety seats) ..................72,73Instrument panel
cleaning ...................................166
cluster ......................................167
lighting up
panel and interior .....................20
location of components ............10
Jump-starting your vehicle ......125
Keys
key in ignition chime ...............15
positions of the ignition ...........49
removing from the ignition ....101
Lamps
cargo lamps ...............................20
daytime running light ...............20
headlamps .................................20
headlamps, flash to pass ..........50
instrument panel, dimming .....20
replacing bulbs ..159,160,161,162
Lane change indicator
(see Turn signal) ........................49
Lights, warning and indicator ....10
anti-lock brakes (ABS) .......12,83
brake .....................................10,11
charging system ........................10
check coolant ............................14
high beam .................................12
safety belt .................................14
service engine soon ..................14
turn signal indicator .................12
Lubricant specifications ...........169
Maintenance and Care ..............179
Manual transmission ...................97
Mirrors .........................................57
Odometer .....................................17
Parking brake ....................85,87,90
Power distribution box
(see Fuses) ...............................119
Power door locks ........................56
Power steering .......................95,96
fluid, checking and adding ....136
Radio ............................................26
Refill capacities for fluids ........168
Index
206