GETTING ROADSIDE ASSISTANCE
To fully assist you should you have a vehicle concern, Ford offers a
complimentary roadside assistance program. This program is separate
from the New Vehicle Limited Warranty. The service is available:
•24–hours, seven days a week
•for the New Vehicle Limited Warranty period (U.S.) of two years
(unlimited miles)
Roadside assistance will cover:
•jump-starts
•lock-out assistance
•towing to the nearest Ford Motor Company dealership, or towing to
your selling dealership if within 56 km (35 miles). Even non-warranty
related tows, like accidents or getting stuck in the mud or snow, are
covered (some exclusions apply, such as impound towing or
repossession).
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. This card is found in the Owner Guide
portfolio in the glove compartment.
To receive roadside assistance in the United States, call 1-800-241-3673.
In Canada call 1–800–665–2006.
Should you need to arrange roadside assistance for yourself, Ford will
reimburse a reasonable amount. To obtain information about
reimbursement, call 1-800-241-3673.
Roadside emergencies
114
JUMP STARTING YOUR VEHICLE
The gases around the battery can explode if exposed to flames,
sparks, or lit cigarettes. An explosion could result in injury or
vehicle damage.
Do not push start your vehicle. You could damage the catalytic
converter.
Batteries contain sulfuric acid which burns skin, eyes, and
clothing.
Preparing your vehicle
Also see the label on the battery.
1. Use only a 12–volt supply to start your vehicle. If you connect your
battery to a 24–volt power supply you can damage your starter, ignition
system and other electrical components. Do not attach the jumper cables
to the glow plug relay as this could severely damage the glow plugs,
injector driver module and PCM.
2. Do not disconnect the battery of the disabled vehicle as this could
damage the vehicle’s electrical system.
3. Park the booster vehicle close to the disabled vehicle making sure
theydo nottouch. Set the parking brake on both vehicles and stay clear
of the engine cooling fan and other moving parts.
4. Check all battery terminals and remove any excessive corrosion before
you attach the battery cables.
5. Turn the heater fan on in both vehicles to protect any electrical
surges. Turn all other accessories off.
Roadside emergencies
122
Connecting the jumper cables
1. Position the vehicles so that they
do not touch one another.
2. Apply the parking brakes.
3. Switch off the engine and any
unnecessary electrical equipment.
4. Find the positive (+) terminal of
the discharged battery.
5. Using the jumper cables, connect
the positive (+) terminal of the
discharged battery to the positive
(+) terminal of the booster battery.
Note: In the illustration, lightning
bolts are used to designate the
assisting (boosting) battery.
6. Connect one end of the cable to
the negative (-) terminal of the
booster battery and the other end to
a ground at least 12 inches from the
battery of the discharged vehicle.
The vehicle frame is usually a good ground.
7. Ensure that the jump leads are clear of moving parts of the engine,
and that the clamps from one cable do not touch the clamps on the
other cable.
8. Do not lean over the batteries when making the connections.
Do not connect the end of the second cable to the negative (-)
terminal of the battery to be jumped. A spark may cause an
explosion of the gases that surround the battery.
Jump starting
1. Start the booster vehicle and run the engine at moderately increased
speed.
2. After a few minutes, start the engine of the vehicle with the
discharged battery.
3. After starting, run the engine at about 1,000 RPM for 3–5 minutes.
13
2
4
Roadside emergencies
123
Do not operate the starter longer than 30 seconds. Wait at least
two minutes between starting attempts to allow the starter to
cool. If the engine does not start after several attempts, call for
road service.
Removing the jumper cables
1. Remove the ground connection
from the disabled vehicle first,
followed by the cable on the
negative (-) battery terminal of the
booster vehicle.
2. Remove the cable from the
positive (+) terminal of the
discharged battery and then from
the positive (+) terminal of the
booster battery.
3. After the disabled vehicle has
been started, allow it to idle for a
while so the engine can“relearn”its
idle conditions.
42
3
1
Roadside emergencies
124
WRECKER TOWING
Always unload your vehicle before towing it. The recommended method
of towing is with the drive wheels off the ground.
Before towing, make sure:
•the parking brake is released.
•if air pressure has been lost, to release the brakes manually.
Improper towing of the vehicle will not allow sufficient lubrication of the
transmission which may cause serious damage to internal transmission
components. Always follow the outlined towing procedures.
•To tow a vehicle on the front wheels,the steering wheel must be
in the straight ahead position. Secure the steering wheel with a
holding device (such as provided by a towing company).
•To tow a vehicle on the rear wheels,it will be necessary to remove
the drive axles or disconnect the driveshaft. If the drive axles are
removed, the ends of the axle housing must be sealed to prevent the
loss of axle lubricant during towing.
•To tow a vehicle with an inoperative rear axle,the rear wheels
must be raised onto a dolly or tow the vehicle on the front wheels.
•If your vehicle is equipped with tow hooks,chains must be
fastened directly to the tow hooks on the vehicle.
•If your vehicle is not equipped with tow hooks,chains must be
routed under the bottom edge of the bumper with a protection bar to
protect the bumper, and attached to the vehicle chassis. Under no
circumstances is the vehicle to be lifted or towed by attaching chains
directly to the bumper.
RAISING THE VEHICLE
Never lift the vehicle by the bumper. When raising the vehicle, attach
chains to or place the jack(s) directly beneath the main structural
members of the vehicle.
PUSH-STARTING YOUR VEHICLE
Avoid attempting to start a vehicle by pushing. Instead, use jumper
cables as described underJump starting your vehiclein theRoadside
emergencieschapter. Vehicles with an automatic transmission cannot be
started by pushing.
Roadside emergencies
125
Air cleaner filter .......................142
Air conditioning ..........................21
Audio system (see Radio) .........26
Automatic transmission ............102
Auxiliary power point .................21
Battery .......................................140
jumping a disabled battery ....125
voltage gauge ............................18
Belt minder .................................67
Brakes ................................82,84,87
anti-lock ......................82,83,84,90
anti-lock brake system
(ABS) warning light ............12,83
brake warning light .............10,11
fluid, checking and adding ....131
parking ............................85,87,90
trailer .........................................93
Child safety restraints ................71
child safety belts ......................71
Child safety seats ...................72,73
attaching with tether straps ....75
in front seat ..............................74
in rear seat ................................74
tether anchorage hardware .....76
Cleaning your vehicle ...............164
engine compartment ..............165
exterior ....................................165
exterior lamps .........................166
instrument panel ....................166
instrument panel lens ............167
interior .....................................167
plastic parts ............................166
safety belts ..............................167
washing ....................................164
waxing .....................................164
wheels ......................................165
wiper blades ............................166
Climate control (see Air
conditioning or Heating) ............21
Clock ..................................29,36,45
Clutch ........................................132
fluid ..........................................132Coolant ......................................134
checking and adding ..............134
Cruise control
(see Speed control) ....................51
Customer Assistance ................114
Ford accessories
for your vehicle ......................201
Ford Extended
Service Plan ............................194
Getting assistance outside
the U.S. and Canada ..............200
Getting roadside assistance ...114
Getting the
service you need ....................194
Ordering additional
owner’s literature ...................203
The Dispute
Settlement Board ...................197
Utilizing the Mediation/
Arbitration Program ...............200
Daytime running lamps
(see Lamps) ................................20
Driving under special
conditions
through water .........................112
Emergencies, roadside
jump-starting ..........................125
Emission control system ..........176
Engine
check engine/
service engine soon light .........14
cleaning ...................................165
coolant .....................................134
Engine block heater ...................80
Engine fan .................................136
Engine oil ..................................127
checking and adding ..............127
oil pressure gauge ....................19
recommendations ...................129
Exhaust fumes ............................81
Fuel ............................................151
Index
205
calculating
fuel economy ...................112,157
choosing the right fuel ...........152
filling your vehicle with fuel ..151
filter, specifications .........154,155
gauge .........................................16
improving
fuel economy ...................112,157
safety information relating to
automotive fuels .....................151
Fuses ...................................115,116
Gas mileage
(see Fuel economy) ..........112,157
Gauges .........................................16
battery voltage gauge ...............18
engine coolant
temperature gauge ...................16
engine oil pressure gauge ........19
fuel gauge ..................................16
odometer ...................................17
speedometer .............................17
tachometer ................................18
trip odometer ............................18
Hazard flashers .........................115
Headlamps ...................................20
aiming ......................................163
daytime running lights .............20
flash to pass ..............................50
high beam ............................12,50
turning on and off ....................20
warning chime ..........................15
Heating ........................................21
heater only system ...................21
heating and
air conditioning system ............23
Hood ..........................................126
Ignition
positions of the ignition ...........49
removing the key ....................101
Infant seats
(see Safety seats) ..................72,73Instrument panel
cleaning ...................................166
cluster ......................................167
lighting up
panel and interior .....................20
location of components ............10
Jump-starting your vehicle ......125
Keys
key in ignition chime ...............15
positions of the ignition ...........49
removing from the ignition ....101
Lamps
cargo lamps ...............................20
daytime running light ...............20
headlamps .................................20
headlamps, flash to pass ..........50
instrument panel, dimming .....20
replacing bulbs ..159,160,161,162
Lane change indicator
(see Turn signal) ........................49
Lights, warning and indicator ....10
anti-lock brakes (ABS) .......12,83
brake .....................................10,11
charging system ........................10
check coolant ............................14
high beam .................................12
safety belt .................................14
service engine soon ..................14
turn signal indicator .................12
Lubricant specifications ...........169
Maintenance and Care ..............179
Manual transmission ...................97
Mirrors .........................................57
Odometer .....................................17
Parking brake ....................85,87,90
Power distribution box
(see Fuses) ...............................119
Power door locks ........................56
Power steering .......................95,96
fluid, checking and adding ....136
Radio ............................................26
Refill capacities for fluids ........168
Index
206
Relays ........................................115
Safety belts
(see Safety restraints) .....61,62,63
Safety defects, reporting ..........204
Safety restraints ................61,62,63
belt minder ...............................67
cleaning the safety belts ...70,167
extension assembly ..................66
for adults ..............................62,63
for children ...............................71
lap belt ......................................65
warning light
and chime ........................14,15,66
Safety seats for children .......72,73
Seat belts
(see Safety restraints) ...............61
Seats ............................................58
child safety seats .................72,73
Servicing your vehicle ..............179
Speed control ..............................51
Speedometer ...............................17
Starting your vehicle ..................77
jump starting ..........................125
preparing to start your
vehicle .......................................77
Tachometer .................................18
Tires
checking the pressure ............151Towing
wrecker ....................................125
Transmission
fluid, checking and adding
(automatic) .............................137
fluid, checking and adding
(manual) .................................137
manual operation ......................97
Trip odometer .............................18
Turn signal .............................12,49
Vehicle Identification
Number (VIN) ...........................173
Vehicle loading ..........................111
Warning chimes ......................10,15
Warning lights (see Lights) .......10
Washer fluid ..............................133
reservoir ..................................133
Water, Driving through .............112
Wheels .......................................147
Windows
power .........................................55
Windshield washer
fluid and wipers
checking and cleaning ............146
operation ...................................50
replacing wiper blades ...........146
Wrecker towing .........................125
Index
207