2000 FORD EXPEDITION ECU

Changing the air filter element
1. Loosen the clamp that secures
the air inlet tube to the engine air
filter cover and disconnect the tube
from the cover.
2. Loosen the clamp that secures
the air filter cover to the air filter
housing and carefully separate the
cover from housing.
3. Remove the air filter element
from the air filter housing.
4. Install a new air filter element. Be careful not to crimp the filter
element edges between the air filter housing and cover. This could cause
filter damage and allow unmetered air to enter the engine if not properly
seated.
5. Replace the air filter cover and secure the clamp.
6. Replace the air inlet tube and secure the clamp.
Maintenance and care
200

Do not replace your tires with ªhigh performanceº tires or larger
size tires.
Failure to follow these precautions may adversely affect the
handling of the vehicle and make it easier for the driver to lose
control and roll over.
Tires that are larger or smaller than your vehicle's original tires may also
affect the accuracy of your speedometer.
SNOW TIRES AND CHAINS
Snow tires must be the same size and grade as the tires you
currently have on your vehicle.
The tires on your vehicle have all weather treads to provide traction in
rain and snow. However, in some climates, you may need to use snow
tires and chains.
Follow these guidelines when using snow tires and chains:
²Use only cable type chains offered by Ford as an accessory or
equivalent. SAE class ªSº or other conventional link type chains may
contact and cause damage to the vehicle's wheel house and/or body.
²Install chains securely, verifying that the chains do not touch any
wiring, brake lines or fuel lines.
²Drive cautiously. If you hear the chains rub or bang against your
vehicle, stop and re-tighten the chains. If this does not work, remove
the chains to prevent damage to your vehicle.
²If possible, avoid fully loading your vehicle.
²Remove the tire chains when they are no longer needed. Do not use
tire chains on dry roads.
²The suspension insulation and bumpers will help prevent vehicle
damage. Do not remove these components from your vehicle when
using snow tires and chains.
²Do not exceed 48 km/h (30 mph) with tire chains on your vehicle.
Maintenance and care
205

3. Carefully pry the lamp assembly away from the vehicle to expose the
bulb sockets.
4. Rotate the bulb socket counterclockwise and remove from lamp
assembly.
5. Pull bulb straight out of socket and push in the new bulb.
6. Install the bulb socket into the lamp assembly and rotate clockwise.
7. Carefully install the tail lamp assembly on the vehicle snapping the
three retaining tabs into place.
8. Secure the lamp assembly with two screws.
Replacing foglamp bulbs
1. Remove the bulb socket from the
foglamp by turning
counterclockwise.
2. Disconnect the electrical
connector from the foglamp bulb.
3. Connect the new foglamp bulb to the electrical connector.
4. Install the bulb socket in the foglamp turning clockwise.
Replacing running board lamp bulbs
For bulb replacement, see a dealer or qualified technician.
High-mount brakelamp
To change the high-mount
brakelamp bulbs:
1. Remove the four screws from the
high-mount brakelamp assembly.
Maintenance and care
218

If you have questions or concerns, or are unsatisfied with the service you
are receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your
selling/servicing dealership.
2. If your inquiry or concern remains unresolved, contact the Sales
Manager or Service Manager at the dealership.
3. If the inquiry or concern cannot be resolved at the dealership level,
please contact the Ford Customer Assistance Center.
Ford Motor Company and Ford of Canada dealerships also carry quality
parts and accessories, providing you with equipment reliability.
Away from home
If you own a Ford or Mercury vehicle and are away from home when
your vehicle needs service, or if you need more help than the dealership
could provide, after following the steps described above, contact the
Ford Customer Assistance Center to find an authorized dealership to
help you. In the United States:
Ford Motor Company
Customer Assistance Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48121
1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)
In Canada:
Customer Assistance Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
Customer assistance
236

If you own a Lincoln vehicle and are away from home when your vehicle
needs service, or if you need more help than the dealership could
provide, after following the steps described above, contact the Ford
Customer Assistance Center to find an authorized dealership to help you.
In the United States:
Ford Motor Company
Customer Assistance Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48121
1-800-521-4140
(TDD for the hearing impaired: 1-800-232-5952)
In Canada:
Customer Assistance Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
In order to help you service your Ford or Lincoln Mercury vehicle, please
have the following information available when contacting a Customer
Assistance Center:
²Your telephone number (home and business)
²The name of the dealer and the city where the dealership is located
²The year and make of your vehicle
²The date of vehicle purchase
²The current odometer reading
²The vehicle identification number (VIN)
If you still have a complaint involving a warranty dispute, you may wish
to contact the Dispute Settlement Board (U.S.) or the
Mediation/Arbitration Program (Canada).
In some states (in the U.S.) you must directly notify Ford in writing
before pursuing remedies under your state's warranty laws. Ford is also
allowed a final repair attempt in some states.
In the United States, a warranty dispute must be submitted to the
Dispute Settlement Board before taking action under the Magnuson-Moss
Warranty Act, or to the extent allowed by state law, before pursuing
replacement or repurchase remedies provided by certain state laws. This
Customer assistance
237

You may also contact the North American Customer Assistance Center at
1-800-392-3673 (Ford), TDD for the hearing impaired: 1-800-232-5952 or
by writing to the Center at the following address:
Ford Motor Company
Customer Assistance Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48121
UTILIZING THE MEDIATION/ARBITRATION PROGRAM
(CANADA ONLY)
In those cases where you continue to feel that the efforts by Ford and
the dealer to resolve a factory-related vehicle service concern have been
unsatisfactory, Ford of Canada participates in an impartial third party
mediation/arbitration program administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight-forward and relatively speedy
alternative to resolve a disagreement when all other efforts to produce a
settlement have failed. This procedure is without cost to you and is
designed to eliminate the need for lengthy and expensive legal
proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final; the arbitrator's
award is binding both to you and Ford of Canada.
CAMVAP services are available in all territories and provinces, except
Quebec. For more information, without charge or obligation, call your
CAMVAP Provincial Administrator directly at 1-800-207-0685.
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find unleaded fuel.
If you cannot find unleaded fuel or can only get fuel with an anti-knock
index lower than is recommended for your vehicle, contact a district or
owner relations/customer assistance office.
Customer assistance
241

Ford Deluxe Leather and Vinyl Cleaner (not available in Canada)
Motorcraft Vinyl Cleaner (Canada only)
Ford Extra Strength Tar and Road Oil Remover* (not available in
Canada)
Ford Extra Strength Upholstery Cleaner (Canada only)
Ford Extra Strength Upholstery Cleaner (not available in Canada)
Ford Metal Surface Cleaner
Ford Multi-Purpose Cleaner*
Motorcraft Car Wash Concentrate
Motorcraft Carlite Glass Cleaner
Ford Spot and Stain Remover*
Ford Super Premium Tire and Trim Dressing
Ford Triple Clean
Ford Ultra-Clear Spray Glass Cleaner (not available in Canada)
* May be sold with the Motorcraft name
FORD ACCESSORIES FOR YOUR VEHICLE
A wide selection of Ford accessories are available for your vehicle
through your local authorized Ford, Lincoln Mercury or Ford of Canada
dealer. These quality accessories have been specifically engineered to
fulfill your automotive needs; they are custom designed to complement
the style and aerodynamic appearance of your vehicle. In addition, each
accessory is made from high quality materials and meets or exceeds
Ford's rigid engineering and safety specifications. Ford accessories are
warranted for up to 12 months or 20 000 km (12 000 miles) on all cars
and light trucks and 12 months with unlimited distance on medium/heavy
duty trucks unless the accessory is installed on a new vehicle, then the
warranty becomes the balance of the new vehicle's warranty or the
accessories warranty, whichever is greater. See your dealer for complete
warranty information and availability.
Not all accessories are available for all models.
Vehicle Security
Styled wheel protector locks
Vehicle security systems
Customer assistance
243

fluid, specifications ..........229,232
Preparing to
drive your vehicle .....................140
Radio ............................................25
Relays .................................161,169
Remote entry system ............84,85
illuminated entry ......................88
locking/unlocking doors ...........85
panic alarm ...............................85
replacement/additional
transmitters ...............................87
replacing the batteries .............86
Reverse sensing system .............22
Roof rack ...................................158
Safety belts
(see Safety restraints) ........13,104
105,106,107,109
Safety defects, reporting ..........247
Safety
restraints .......104,105,106,107,109
belt minder .............................110
cleaning the
safety belts .......................113,225
extension assembly ................109
for adults ...................105,106,107
for children ......................121,122
lap belt ....................................108
warning light
and chime ...............10,13,109,110
Safety seats for children ..........123
Seat belts
(see Safety restraints) .............104
Seats ............................................92
child safety seats ....................123
cleaning ............................224,225
memory seat ........................88,96
SecuriLock passive
anti-theft system ....................82,83
Servicing your vehicle ..............181
Snowplowing .................................3
Spark plugs,
specifications ......................226,232Special notice ................................3
ambulance conversions ..............3
utility-type vehicles ....................3
Specification chart,
lubricants ............................229,232
Speed control ..............................63
Speedometer ...............................14
Starting your vehicle .........129,131
jump starting ..........................175
Steering
speed sensitive .......................138
Steering wheel
tilting .........................................67
Tachometer .................................16
Tires .............................169,202,203
changing ...........................169,171
checking the pressure ............203
replacing ..................................204
rotating ....................................203
snow tires and chains ............205
tire grades ...............................203
treadwear ................................202
Towing ................................152,203
recreational towing .................156
trailer towing ..........................152
wrecker ....................................180
Traction-lok rear axle ...............139
Transmission .............................141
fluid, checking and adding
(automatic) .............................194
fluid, refill capacities ..............226
lubricant specifications ...229,232
Trip odometer .............................15
Turn signal .............................10,63
Vehicle dimensions ...................232
Vehicle Identification
Number (VIN) ...........................234
Vehicle loading ..........................149
Ventilating your vehicle ...........133
Warning chimes ...........................13
Warning lights (see Lights) .........8
Washer fluid ..............................187
Index
252