2000 FORD CROWN VICTORIA maintenance

Board membership
The Board consists of:
•three consumer representatives
•a Ford or Lincoln Mercury dealership representative
Consumer candidates for Board membership are recruited and trained by
an independent consulting firm. The dealership Board member is chosen
from Ford and Lincoln Mercury dealership management, recognized for
their business leadership qualities.
What the Board needs
To have your case reviewed you must complete the application in the
DSB brochure and mail it to the address provided on the application
form. Some states will require you to use certified mail, with return
receipt requested.
Your application is reviewed and, if it is determined to be eligible, you
will receive an acknowledgment indicating:
•the file number assigned to your application
•the toll-free phone number of the DSB’s independent administrator
Your dealership and a Ford Motor Company representative will then be
asked to submit statements.
To properly review your case, the Board needs the following information:
•legible copies of all documents and maintenance or repair orders
relevant to the case
•the year, make, model, and Vehicle Identification Number (VIN) listed
on your vehicle ownership license
•the date of repair(s) and mileage at the time of occurrence(s)
•the current mileage
•the name of the dealer(s) who sold or serviced the vehicle
•a brief description of your unresolved concern
•a brief summary of the action taken by the dealer(s) and Ford Motor
Company
•the names (if known) of all the people you contacted at the
dealership(s)
•a description of the action you expect to resolve your concern
Customer assistance
211

Air bag supplemental
restraint system ........................106
and child safety seats ............108
description ..............................106
disposal ....................................110
driver air bag ..........................108
indicator light ....................10,110
operation .................................108
passenger air bag ...................108
Air cleaner filter ................173,201
Air conditioning ..........................26
automatic temperature
control system ..........................28
Air suspension ...........................127
description ..............................127
warning light .............................12
Antifreeze
(see Engine coolant) ................161
Anti-lock brake system
(see Brakes) .......................122,123
Audio system (see Radio) .........35
Automatic transmission
driving an automatic
overdrive .................................128
fluid, adding ............................168
fluid, checking ........................168
fluid, refill capacities ..............201
fluid, specification ..................204
Axle
lubricant specifications ...202,204
refill capacities ........................201
traction lok ..............................130
Battery .......................................171
acid, treating emergencies .....171
charging system
warning light .............................12
jumping a disabled battery ....148
maintenance-free ....................171
replacement, specifications ...201
servicing ..................................171
voltage gauge ............................19
Belt minder ...............................102Brakes ........................................122
anti-lock ............................122,123
anti-lock brake system
(ABS) warning light ..........11,123
brake warning light ..................11
fluid, checking and adding ....160
fluid, refill capacities ..............201
fluid, specifications ..........202,204
lubricant specifications ...202,204
shift interlock ..........................127
Break-in period .............................3
Capacities for refilling fluids ....201
Cassette tape player ...................50
CD changer .................................59
Certification Label ....................206
Child safety restraints ..............111
child safety belts ....................111
Child safety seats ......................112
attaching with tether straps ..116
in front seat ............................113
in rear seat .......................113,116
Cleaning your vehicle ...............194
engine compartment ..............197
exterior ....................................196
exterior lamps .........................196
instrument panel ....................198
instrument panel lens ............199
interior ..............................199,200
mirrors .....................................196
plastic parts ............................196
safety belts ..............................199
washing ....................................195
waxing .....................................195
wheels ......................................196
windows ..................................199
wiper blades ............................197
woodtone trim ........................199
Climate control (see Air
conditioning or Heating) ............26
Clock ............................................34
Compass, electronic ....................74
calibration .................................75
Index
219

quality ......................................183
running out of fuel .................183
safety information relating to
automotive fuels .....................179
Fuses ...................................139,140
Garage door opener ....................70
Gas cap (see Fuel cap) ............181
Gas mileage
(see Fuel economy) .................184
Gauges .........................................15
battery voltage gauge ...............19
engine coolant
temperature gauge ...................18
engine oil pressure gauge ........19
fuel gauge ..................................15
odometer ...................................17
speedometer .............................16
trip odometer ............................18
GAWR
(Gross Axle Weight Rating) .....131
definition .................................131
driving with a heavy load ......131
location ....................................131
GVWR (Gross
Vehicle Weight Rating) .............131
calculating ...............................131
definition .................................131
driving with a heavy load ......131
location ....................................131
Hazard flashers .........................138
Head restraints ...........................92
Headlamps ...................................24
aiming ......................................194
autolamp system .......................25
bulb specifications ..................194
daytime running lights .............24
flash to pass ..............................25
high beam ............................11,25
replacing bulbs .......................189
turning on and off ....................24
warning chime ..........................15
Heating ........................................26heating and air conditioning
system .......................................26
HomeLink universal
transceiver (see Garage
door opener) ................70,71,72,73
Hood ..........................................155
Ignition .......................................204
positions of the ignition ...........65
Infant seats
(see Safety seats) .....................112
Inspection/maintenance
(I/M) testing ..............................188
Instrument panel
cleaning ...................................198
cluster ...................................8,199
lighting up
panel and interior .....................24
location of components ..............8
Jump-starting your vehicle ......148
Keyless entry system .................87
autolock .....................................81
keypad .......................................87
programming entry code .........88
Keys
key in ignition chime ...............14
positions of the ignition ...........65
Lamps
autolamp system .......................25
bulb replacement
specifications chart ................194
cargo lamps ...............................24
daytime running light ...............24
headlamps .................................24
headlamps, flash to pass ..........25
instrument panel, dimming .....24
interior lamps ....................24,193
replacing bulbs .........189,191,193
Lane change indicator
(see Turn signal) ........................64
Lights, warning and indicator ......8
air bag ........................................10
air suspension ...........................12
Index
221

Required fuel Unleaded fuel only - 87 octane
Fuel tank capacity 71.9L (19.0 gallons)
Engine oil capacity (includes filter
change)4.7L (5.0 quarts). Use Motorcraft
SAE 5W-30 Super Premium Motor
Oil, Ford specification
WSS-M2C153-G.
Tire pressure and size Refer to the Tire Pressure Label
located on the rear passenger door
jamb.
Hood release Pull handle under the left side of
the instrument panel.
Coolant capacity
115.0L (15.8 quarts)
Automatic transmission fluid
capacity
213.1L (13.9 quarts). Use
Motorcraft MERCONV ATF.3
Power steering fluid capacity Fill to line on reservoir. Use
Motorcraft MERCONAT F.
1Use Ford Premium Engine Coolant (green in color). DO NOT USE Ford
Extended Life Engine Coolant (orange in color). Refer toAdding engine
coolant, in the Maintenance and Care chapter.
2Ensure the correct automatic transmission fluid is used. Transmission
fluid requirements are indicated on the dipstick or on the dipstick
handle. MERCONand MERCONV are not interchangeable. DO NOT
mix MERCONand MERCONV. Refer to your Scheduled Maintenance
Guide to determine the correct service interval.
3Indicates only approximate dry-fill capacity. Some applications may
vary based on cooler size and if equipped with in-tank cooler. The
amount of transmission fluid and fluid level should be set by the
indication on the dipstick’s normal operating range. Police Package refill
capacity-12.1L (12.8 quarts).
Filling station information
224