Symptom List:
P-1696 PCM FAILURE EEPROM WRITE DENIED
P-1697 PCM FAILURE SRI MILE NOT STORED
Test Note: All symptoms listed above are diagnosed using the same tests.
The title for the tests will be P-1696 PCM FAILURE EEPROM
WRITE DENIED.
POSSIBLE CAUSES
POWERTRAIN CONTROL MODULE DEFECTIVE9WRITE REFUSED9
SRI MEMORY / INSTRUMENT PANEL ODO MILEAGE SAME
SRI MEMORY9SRI MILEAGE INVALID9
SRI MEMORY NEEDS UPDATING
PCM DEFECTIVE9WRITE FAILURE9
TEST ACTION APPLICABILITY
1 Ignition on, engine not running.
With the DRB, perform the SRI Memory Test.
Does the DRB display9Write Refused9?All
Ye s®Go To 2
No®Go To 4
2 Ignition on, engine not running.
With the DRB, perform the SRI Memory Test.
Does the DRB display9Write Failure?9All
Ye s®Replace the Powertrain Control Module.
Perform Verification Test VER-2A.
No®Go To 3
3 Ignition on, engine not running.
With the DRB, perform the SRI Memory Test.
Note: Retest the SRI Memory two more times when necessary.
Did the trouble code9Write Refused9return?All
Ye s®Replace the Powertrain Control Module.
Perform Powertrain Verification Test VER-2A.
No®Test Complete.
4 Ignition on, engine not running.
With the DRB, perform the SRI Memory Test.
Does the DRB display9SRI Mileage Invalid?9All
Ye s®Update the mileage and retest the SRI Memory.
Perform Powertrain Verification Test VER-2A.
No®Go To 5
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DRIVEABILITY
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TEST ACTION APPLICABILITY
5 Ignition on, engine not running.
With the DRB, perform the SRI Memory Test.
Does the DRB display9Write Failure?9All
Ye s®Replace the Powertrain Control Module.
Perform Verification Test VER-2A.
No®Go To 6
6 Ignition on, engine not running.
Compare SRI mileage stored value to the Instrument Panel Odometer mileage.
Is the mileage the same?All
Ye s®Retest the SRI Memory.
Perform Powertrain Verification Test VER-2A.
No®Go To 7
7 Ignition off.
If there are no potential causes remaining, the SRI Memory is assumed to be in need
of updating.
View repair options.All
Repair
Update the mileage and retest the SRI Memory.
Perform Powertrain Verification Test VER-2A.
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DRIVEABILITY
P-1696 PCM FAILURE EEPROM WRITE DENIED ÐContinued
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Verification Tests
VERIFICATION TEST VER-1A APPLICABILITY
No Start Verification
Use this test to verify that a No Start condition has been repaired and that the vehicle can be
returned to the customer.
Note: If the Powertrain Control Module has been replaced and the correct VIN and
mileage have not been programmed, a DTC will be set in the ABS, Airbag and the
SKIM modules. In addition, if the vehicle is equipped with a Sentry Key Immobilizer
Module (SKIM), Secret Key data must be updated to enable starting. Refer to
GENERAL INFORMATION section for programming information for the PCM, SKIM
and the Transponder (ignition key).
1. Inspect the vehicle to ensure that all components related to the repair are connected
properly.
2. Inspect the engine oil for fuel contamination. Replace the oil and filter as necessary
3. Attempt to start the engine.
4. If the No Start condition is still present, refer to the symptom list and perform diagnostic
testing as necessary. Refer to any Technical Service Bulletins that may apply.
5. Run the engine for one warm-up cycle to verify proper operation. With the DRBIIIt, confirm
that no DTC's are present and that all components are functioning properly.
6. If DTC's are present, refer to the symptom list and perform diagnostic testing as necessary.ALL
VERIFICATION TEST VER-2A APPLICABILITY
Non-OBDII Verification
Use this test to verify that a non-OBDII symptom has been repaired and that the vehicle can
be returned to the customer. A non-OBDII symptom is a comprehensive component related
symptom that is not the result of a failed OBDII major monitor.
Note: If the Powertrain Control Module has been replaced and the correct VIN and
mileage have not been programmed, a DTC will be set in the ABS, Airbag and the
SKIM modules. In addition, if the vehicle is equipped with a Sentry Key Immobilizer
Module (SKIM), Secret Key data must be updated to enable starting. Refer to
GENERAL INFORMATION section for programming information for the PCM, SKIM
and the Transponder (ignition key).
1. Inspect the vehicle to ensure that all components related to the repair are connected
properly.
2. With the DRBIIIt, Clear DTC's and Reset Memory (all engine values).
3. Run the engine for one warm-up cycle to verify proper operation.
4. Road test the vehicle. Use all accessories that may be related to this repair.
With the DRBIIIt, confirm that no DTC's are present and that all components are functioning
properly.
6. If this test is being performed after a No Trouble Code test, verify that the symptom is no
longer present. If the symptom is still present, or any other symptom or DTC is present, refer
to the symptom list for further diagnostic testing procedures. Check for any Technical Service
Bulletins that may apply.
7. If there are no DTC's present and all components are functioning properly, repair is
complete.ALL
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VERIFICATION TESTS
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VERIFICATION TEST VER-3A APPLICABILITY
Charging System Verification
Use this test to verify that the Charging System symptom has been repaired and that the
vehicle can be returned to the customer.
Note: If the Powertrain Control Module has been replaced and the correct VIN and
mileage have not been programmed, a DTC will be set in the ABS, Airbag and the
SKIM modules. In addition, if the vehicle is equipped with a Sentry Key Immobilizer
Module (SKIM), Secret Key data must be updated to enable starting. Refer to
GENERAL INFORMATION section for programming information for the PCM, SKIM
and the Transponder (ignition key).
1. Inspect the vehicle to ensure that all components related to the repair are connected
properly.
2. With the DRBIIIt, Clear DTC's.
3. Perform generator output test. Refer to the appropriate service information as necessary.
4. Start the engine and set engine speed to 2000 RPM for at least thirty seconds.
5. Turn the ignition OFF.
6. Turn the ignition ON, with the engine not running.
7. With the DRBIIIt, Read the DTC's. If the DTC returns, or any other symptom or DTC is
present, refer to the symptom list for further diagnostic testing procedures. Check for any
Technical Service Bulletins that may apply.
8. If there are no DTC's present and all components are functioning properly, the repair is
complete.All
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VERIFICATION TESTS
Verification Tests ÐContinued
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VERIFICATION TEST VER-4A APPLICABILITY
Speed Control Verification
Use this test to verify that the Speed Control symptom has been repaired and that the vehicle
can be returned to the customer.
Note: If the Powertrain Control Module has been replaced and the correct VIN and
mileage have not been programmed, a DTC will be set in the ABS, Airbag and the
SKIM modules. In addition, if the vehicle is equipped with a Sentry Key Immobilizer
Module (SKIM), Secret Key data must be updated to enable starting. Refer to
GENERAL INFORMATION section for programming information for the PCM, SKIM
and the Transponder (ignition key).
1. Inspect the vehicle to ensure that all components related to the repair are connected
properly.
2. With the DRBIIIt, Clear DTC's.
3. Road test the vehicle at a speed above 35 MPH.
4. Turn the Speed Control ON.
5. Press and release the Set switch. Verify that the speed control engages.
6. With the Speed Control engaged:
A. Press and hold the ACCEL switch. Verify that the speed increases.
B. Press and hold the SET (or DECEL) switch. Verify that the vehicle speed decreases.
C. Press and release the CANCEL switch. Verify that the Speed Control disengages.
D. Allow the vehicle speed to drop below 25 MPH. Press and release the RESUME switch.
Verify that the previously set vehicle speed is attained.
E. Using caution, press and release the brake pedal. Verify that the Speed Control
disengages.
F. Increase vehicle speed by at least 10 MPH. Press and release the SET switch. Verify the
Speed Control maintains this speed.
G. Press and release the ON/OFF switch (turn the Speed Control OFF.) Verify that the Speed
Control disengages.
If any or all of these functions are not operating properly, refer to the symptom list for the
appropriate diagnostic testing procedures.
7. With the DRBIIIt, Read DTC's. If the DTC returns, or any other symptom or DTC is present,
refer to the symptom list for further diagnostic testing procedures. Check for any Technical
Service Bulletins that may apply.
8. If there are no DTC's present and all components are functioning properly, the repair is
complete.All
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VERIFICATION TESTS
Verification Tests ÐContinued
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VERIFICATION TEST VER-5A APPLICABILITY
OBDII Road Test Verification
Use this test to verify that the OBDII symptom has been repaired and that the vehicle can be
returned to the customer. The proper way to verify that an OBDII DTC has been repaired is to
allow the PCM to run and pass the appropriate OBDII monitor(s).
Note: If the Powertrain Control Module has been changed and the correct VIN and
mileage have not been programmed, a DTC will be set in the ABS, Airbag and the
SKIM modules. In addition, if the vehicle is equipped with a Sentry Key Immobilizer
Module (SKIM), Secret Key data must be updated to enable starting. Refer to
GENERAL INFORMATION section for programming information for the PCM, SKIM
and the Transponder (ignition key).
1. Inspect the vehicle to ensure that all components related to the repair are connected
properly.
2. If any other DTC is present, refer to the symptom list for further diagnostic testing
procedures.
3. With the DRBIIIt, Clear DTC's.
4. In order for an OBDII monitor to run, certain pre-test conditions must be met. Refer to the
applicable OBDII monitor pre-test screen on the DRBIIItfor monitor enabling conditions.
5. Operate the vehicle within the enabling conditions and allow the applicable monitor to run.
While the monitor is running, the OBDII monitor screen on the DRBIIItwill display ªIN
PROGRESSº and the DRBIIItwill beep. After the monitor is complete, view the results. Refer
to the appropriate service information as necessary. A monitor may have to fail more than once
in order to set a DTC.
If the monitor fails, or the DTC returns, or any other symptom or DTC is present, refer to the
symptom list for further diagnostic testing procedures. Check for any Technical Service
Bulletins that may apply.
If there are no DTC's present and all components are functioning properly, the repair is
complete.ALL
Powertrain Verification Test VER-5A2 APPLICABILITY
Fuel System Lean/Rich or Misfire Verification
Use this test to verify that the Fuel System Lean, Fuel System Rich, or Misfire symptom has
been repaired and that the vehicle can be returned to the customer.
NOTE: If the Powertrain Control Module has been replaced and the correct VIN and
mileage have not been programmed, a DTC will be set in the ABS, Airbag and the
SKIM modules. In addition, if the vehicle is equipped with a Sentry Key Immobilizer
Module (SKIM), Secret KEY data must be updated to enable starting. Refer to
GENERAL INFORMATION section for programming information for the PCM, SKIM
and the Transponder (ignition key).
1. Inspect the vehicle to ensure that all components related to the repair are connected
properly.
2. If any other DTC is present, refer to the symptom list for further diagnostic testing
procedures.
3. With the DRBIIIt, monitor the Similar Conditions Window and attempt to duplicate the
conditions that the vehicle was operating at when the DTC was set. If the conditions can be
duplicated, the Good Trip counter will change to one or more.
4. If the DTC resets, or the OBDII monitor fails after running, or if any other symptom or DTC
is present, return to the symptom list and perform the appropriate diagnostic testing
procedures. Check for any Technical Service Bulletins that may apply.
5. If the monitor runs and the Good Trip Counter changes to one or more, the condition is no
longer present. If there are no DTCs and all components are functioning properly, the repair is
complete.ALL
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VERIFICATION TESTS
Verification Tests ÐContinued
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Powertrain Verification Test VER-5A3 APPLICABILITY
OBDII Monitor Verification
Use this test to verify that the OBDII monitor symptom has been repaired and that the vehicle
can be returned to the customer.
NOTE: If the Powertrain Control Module has been replaced and the correct VIN and
mileage have not been programmed, a DTC will be set in the ABS, Airbag and the
SKIM modules. In addition, if the vehicle is equipped with a Sentry Key Immobilizer
Module (SKIM), Secret Key data must be updated to enable starting. Refer to
GENERAL INFORMATION section for programming information for the PCM, SKIM
and the Transponder (ignition key).
1. Inspect the vehicle to ensure that all components related to the repair are connected
properly.
2. If any other DTC is present, refer to the symptom list for further diagnostic testing
procedures.
3. With the DRBIIIt, monitor the pre-test enabling conditions. Operate the vehicle within the
enabling conditions and allow the applicable monitor to run.
4. If the DTC resets, or the OBDII monitor fails after running, or if any other symptom or DTC
is present, return to the symptom list and perform the appropriate diagnostic testing
procedurs. Refer to any Technical Service Bulletins that may apply.
5. If the monitor runs and the Good Trip Counter changes to one or more, the condition is no
longer present.
6. If there are no DTCs and all components are functioning properly, the repair is complete.All
Powertrain Verification Test VER-6A APPLICABILITY
LDP Monitor Verification
Use this test to verify that the LDP monitor symptom has been repaired and that the vehicle
can be returned to the customer.
NOTE: If the Powertrain Control Module has been replaced and the correct VIN and
mileage have not been programmed, a DTC will be set in the ABS, Airbag and the
SKIM modules. In addition, if the vehicle is equipped with a Sentry Key Immobilizer
Module (SKIM), Secret Key data must be updated to enable starting. Refer to
GENERAL INFORMATION section for programming information for the PCM, SKIM
and Transponder (ignition key).
1. Inspect the vehicle to ensure that all components are related to the repair are connected
properly.
2. If any other DTC is present, refer to the symptom list for futher diagnostic testing
procedures.
3. With the DRBIIIt, perform the LDP Monitor Test. Follow the instructions on the DRBIIIt
screen.
4. If the DTC resets, or the OBDII monitor fails after running, or if any other symptom or DTC
is present, return to the symptom list and perform the appropriate diagnostic testing
procedures. Refer to any Technical Service Bulletins that mat apply.
5. If the monitor runs and test does not fail, the condition is no longer present.
6. If there are no DTCs and all components are functioning properly, the repair is complete.All
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VERIFICATION TESTS
Verification Tests ÐContinued
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Powertrain Verification Test VER-7A APPLICABILITY
SKIS Verfication
Use this test to verify that SKIM system symptom has been repaired and that the vehicle can
be returned to the customer.
Note: If the Powertrain Control Module has been replaced and the correct VIN and
mileage have not been programmed, a DTC will be set in the ABS, Airbag and SKIM
modules. In addition, if the vehicle is equipped with a Sentry Key Immobilizer
Module (SKIM), Secret Key data must be updated to enable starting. Refer to
GENERAL INFORMATION section for programmig information for the PCM, SKIM
and the Transponder (ignition key).
1.Inspect the vehicle to ensure that all components related to the repair are connected properly.
2. Inspect the engine oil for fuel contamination. Replace the oil and filter as necessary.
3. Start the engine.
4. Run the engine for one warm-up cycle to verify proper operation. With the DRBIIIt, confirm
that no DTCs are present and that all components are functioning properly. If the DTC is still
present refer to any Technical Service Bulletins that may apply.
5. If a different DTC(s) is present, refer to the symtom list and perform diagnostic testing as
necessary. If there are no DTCs present and all components are functioning correctly, repair is
now complete.All
322
VERIFICATION TESTS
Verification Tests ÐContinued
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