1999 TOYOTA RAV4 service

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(a) Towing with wheel lift type truckÐÐFrom front
ÐFrom rear
(b) Using flat bed truck
Two- wheel drive models
(a) Towing with wheel lift type truckÐ ÐFrom front
ÐFrom rear
(b) Using flat bed truck
Four- wheel drive models If towing is necessary, we recommend
you to have it done by your Toyota
dealer or a commercial tow truck ser-
vice. In consultation with them, have
your vehicle towed using either (a) or
(b).
Only when you cannot receive a towing
service from a Toyota dealer or com-
mercial tow truck service, tow your ve-
hicle carefully in accordance with the
instructions given in ºÐEmergency tow-
ingº in this part.
Proper equipment will help ensure that
your vehicle is not damaged while being
towed. Commercial operators are generally
aware of the state/provincial and local
laws pertaining to towing.
Your vehicle can be damaged if it is
towed incorrectly. Although most operators
know the correct procedure, it is possible
to make a mistake. To avoid damage to
your vehicle, make sure the following few
precautions are observed. If necessary,
show this page to the tow truck driver.
If your vehicle needs to be
towedÐ

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ÐEmergency towing
Front
Rear
If towing is necessary, we recommend
you to have it done by your Toyota
dealer or a commercial tow truck ser-
vice.
If towing service is not available in an
emergency, your vehicle may be tempo-
rarily towed by a cable or chain se-
cured to one of the emergency towing
eyelets under the vehicle. Use extreme
caution when towing vehicles.
A driver must be in the vehicle to steer
it and operate the brakes.
Towing in this manner may be done only
on hard- surfaced roads for a short dis-
tance and at low speeds. Also, the
wheels, axles, drive train, steering and
brakes must all be in good condition.
CAUTION
Use extreme caution when towing ve-
hicles. Avoid sudden starts or erratic
driving maneuvers which would place
excessive stress on the emergency
towing eyelet and towing cable or
chain. The eyelet and towing cable or
chain may break and cause serious
injury or damage.
NOTICE
Use only a cable or chain specifically
intended for use in towing vehicles.Securely fasten the cable or chain to the towing eyelet provided.
Before towing, release the parking brake
and put the transmission in neutral (manu-
al) or ºNº (automatic). The key must be
in ºACCº (engine off) or ºONº (engine run-
ning).
CAUTION
If the engine is not running, the pow-
er assist for the brakes and steering
will not work so steering and braking
will be much harder than usual.

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172
Before emergency towing, check that
the eyelet is not broken or damaged
and that the installation bolts are not
loose.
Fasten the towing cable or chain se-
curely to the eyelet.
Do not jerk the eyelet. Apply steady
and even force.
To avoid damaging the eyelet, do not
pull from the side or at a vertical
angle. Always pull straight ahead.
CAUTION
If the emergency towing eyelet is
used to get out when your vehicle
becomes struck in mud, sand or oth-
er condition from which the vehicle
cannot be driven out under its own
power, make sure to observe the pre-
cautions mentioned below. Otherwise,
excessive stress will be put on the
eyelet and the towing cable or chain
may break, causing serious injury or damage. If the towing vehicle can hardly
move, do not forcibly continue the
towing. Contact your Toyota dealer
or a commercial tow truck service
for assistance.
Tow the vehicle as straight ahead
as possible.
Keep away from the vehicle during
towing.
The following methods are effective to get
out when your vehicle is struck in mud,
sand or other condition from which the
vehicle cannot be driven out under its own
power. Use extreme caution when towing
vehicles. In addition, keep away from the
vehicles and towing cable or chain when
towing.
Remove the soil and sand in the front
and the back of the tires.
Place a stone or wood under the tires.
ÐEmergency towing eyelet
precautions
ÐTips for towing a stuck
vehicle

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Part 6
VEHICLE
MAINTENANCE
AND CARE
Maintenance requirements
General maintenance
Does your vehicle need
repairing?
For scheduled maintenance informa-
tion, please refer to the separate
ºScheduled Maintenance Guideº or
ºOwner 's Manual Supplementº.
Maintenance requirements
Your Toyota vehicle has been designed to
for fewer maintenance requirements with
longer service intervals to save both your
time and money. However, each regular
maintenance, as well as day- to- day care,
is more important than ever before to en-
sure smooth, and trouble- free, safe, and
economical drivings.
It is the owner 's responsib
ility to make
sure the specified maintenance, including
general maintenance service, is performed.
Note that both the new vehicle and emis-
sion control system warranties specify that
proper maintenance and care must be per-
formed. See ºOwner 's Warranty Informa-
tion Bookletº or ºOwner 's Manual Supple-
mentº for complete warranty information.
General maintenance
General maintenance items are those day-
to- day care practices that are important to
your vehicle for proper operation. It is the
owner 's responsib ility to ensure that the
general maintenance items are performed
regularly.
These checks or inspections can be done
either by yourself or a qualified technician,
or if you prefer, your Toyota dealer will be
pleased to do them at a nominal cost. Scheduled maintenance
The scheduled maintenance items listed in
the ºScheduled Maintenance Guideº or
ºOwner 's Manual Supplementº are those
required to be serviced at regular inter-
vals.
For details of your maintenance schedule,
read the separate ºScheduled Maintenance
Guideº or ºOwner 's Manual Supplementº.
It is recommended that any replacement
parts used for maintenance or for the
repair of the emission control system
be Toyota supplied.
The owner may elect to use non- Toyota
supplied parts for replacement pur-
poses without invalidating the emission
control system warranty. However, use
of replacement parts which are not of
equivalent quality may impair the effec-
tiveness of the emission control sys-
tems.
You may also elect to have mainte-
nance, replacement, or repair of the
emission control devices and system
performed by any automotive repair es-
tablishment or individual without invali-
dating this warranty. See ºOwner's War-
ranty Information Bookletº or ºOwner's
Manual Supplementº for complete war-
ranty information.

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182
Where to go for service?
Toyota technicians are well- trained spe-
cialists and are kept up to date with the
latest service information through technical
bulletins, service tips, and in- dealership
training programs. They learn to work on
Toyotas before they work on your vehicle,
rather than while they are working on it.
You can be confident that your Toyota
dealer 's service department performs the
best job to meet the maintenance require-
ments on your vehicleÐreliably and eco-
nomically.
Your copy of the repair order is proof that
all required maintenance has been per-
formed for warranty coverage. And if any
problems should arise with your vehicle
while under warranty, your Toyota dealer
will promptly take care of it. Again, be
sure to keep a copy of the repair order
for any service performed on your Toyota.
What about do- it- yourself maintenance?
Many of the maintenance items are easy
to do yourself if you have a little mechani-
cal ability and a few basic automotive
tools. Simple instructions for how to per-
form them are presented in Part 7.
If you are a skilled do- it- yourself mechan-
ic, the Toyota service manuals are recom-
mended. Please be aware that do- it- your-
self maintenance can affect your warranty
coverage. See ºOwner 's Warranty Informa-
tion Bookletº or ºOwner 's Manual Supple-
mentº for the details.
General maintenance
Listed below are the general maintenance
items that should be performed as fre-
quently as specified. In addition to check-
ing the items listed, if you notice any
unusual noise, smell or vibration, you
should investigate the cause or take your
vehicle to your Toyota dealer or a quali-
fied service shop immediately. It is recom-
mended that any problem you notice be
brought to the attention of your dealer or
the qualified service shop for their advice.
CAUTION
Make these checks only where ade-
quate ventilation can be obtained if
you run the engine.
OUTSIDE THE VEHICLE
Items listed below should be performed
from time to time, unless otherwise
specified.
Tire pressure
Check the pressure with a gauge every
two weeks, or at least once a month. See
Chapter 7- 2 for additional information.

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Tire surface and wheel nuts
Check the tires carefully for cuts, damage
or excessive wear. See Chapter 7- 2 for
additional information. When checking the
tires, make sure no nuts are missing, and
check the nuts for looseness. Tighten
them if necessary.
Tire rotation
Rotate the tires every 12000 km (7500
miles). See Chapter 7- 2 for additional in-
formation.
Fluid leaks
Check underneath for leaking fuel, oil, wa-
ter or other fluid after the vehicle has
been parked for a while. If you smell fuel
fumes or notice any leak, have the cause
found and corrected immediately.
Doors and engine hood
Check that all doors and back door oper-
ate smoothly and all latches lock securely.
Make sure the engine hood secondary
latch secures the hood from opening when
the primary latch is released.
INSIDE THE VEHICLE
Items listed below should be checked
regularly, e.g. while performing periodic
services, cleaning the vehicle, etc.
Lights
Make sure the headlights, stop lights, tail
lights, turn signal lights, and other lights
are all working.
Service reminder indicators and warning
buzzers
Check that all service reminder indicators
and warning buzzers function properly.
Steering wheel
Check that it has the specified freeplay.
Be alert for changes in steering condition,
such as hard steering or strange noise.
Seats
Check that all seat controls such as seat
adjusters, seatback recliner, etc. operate
smoothly and that all latches lock securely
in any position. For folding- up rear seat-
backs, check that the latches lock secure-
ly.Seat belts
Check that the seat belt system such as
buckles, retractors and anchors operate
properly and smoothly. Make sure the belt
webbing is not cut, frayed, worn or dam-aged.
Accelerator pedal
Check the pedal for smooth operation and
uneven pedal effort or catching.
Clutch pedal
Check the pedal for smooth operation.
Brake pedal
Check the pedal for smooth operation and
that the pedal has the proper clearance.
Check the brake booster function.
Brakes
At a safe place, check that the brakes do
not pull to one side when applied.
Parking brake
Check that the lever has the proper travel
and that, on a safe incline, your vehicle
is held securely with only the parking
brake applied.

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184
Automatic transmission ºParkº mecha-
nism
Check the lock release button of the se-
lector lever for proper and smooth opera-
tion. On a safe incline, check that your
vehicle is held securely with the selector
lever in ºPº position and all brakes re-
leased.
IN THE ENGINE COMPARTMENT
Items listed below should be checked
from time to time, e.g. each time when
refueling.
Washer fluid
Make sure there is sufficient fluid in the
tank. See Chapter 7- 3 for additional in-
formation.
Engine coolant level
Make sure the coolant level is between
the ºFULLº and ºLOWº lines on the see-
through reservoir when the engine is cold.
See Chapter 7- 2 for additional information.
Battery electrolyte level
Make sure the electrolyte level of all bat-
tery cells is between upper and lower lev-
el lines on the case. Add only distilled
water when replenishing. See Chapter 7- 3
for additional information.
Brake fluid level
Make sure the brake fluid level is correct.
See Chapter 7- 2 for additional information.
Engine oil level
Check the level on the dipstick with the
engine turned off and the vehicle parked
on a level spot. See Chapter 7- 2 for addi-
tional information.
Power steering fluid level
Check the level through the reservoir. The
level should be in the ºHOTº or ºCOLDº
range depending on the fluid temperature.
See Chapter 7- 2 for additional information.
Exhaust system
If you notice any change in the sound of
the exhaust or smell exhaust fumes, have
the cause located and corrected immedi-
ately. (See engine exhaust cautions in
Part 2.)
Be on the alert for changes in perfor-
mance, sounds, and visual tip- offs that
indicate service is needed. Some impor-
tant clues are as follows:
Engine missing, stumbling, or pinging
Appreciable loss of power
Strange engine noises
A leak under the vehicle (however, wa-
ter dripping from the air conditioning
after use is normal.)
Change in exhaust sound (This may
indicate a dangerous carbon monoxide
leak. Drive with the windows open and
have the exhaust system checked im-
mediately.)
Flat- looking tire; excessive tire squeal
when cornering; uneven tire wear
Vehicle pulls to one side when driving
straight on a level road
Strange noises related to suspension
movement
Loss of brake effectiveness; spongy
feeling brake or clutch pedal; pedal al-
most touches floor; vehicle pulls to one
side when braking
Engine coolant temperature continually
higher than normal
Does your vehicle need
repairing?

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Part 7
DO- IT- YOURSELF
MAINTENANCEÐ
Chapter 7- 1 Introduction
Engine compartment overview
Fuse locations
Do- it- yourself service precautions
Parts and tools