Settlement Board (U.S.) or the Mediation/Arbitration
Program (Canada).
In the United States, a warranty dispute must be
submitted to the Dispute Settlement Board before
taking action under the Magnuson-Moss Warranty
Act, or to the extent allowed by state law, before
pursuing replacement or repurchase remedies
provided by certain state laws. This dispute handling
procedure is not required prior to enforcing state
created rights or other rights which are independent
of the Magnuson-Moss Warranty Act or state
replacement or repurchase laws.
THE DISPUTE SETTLEMENT BOARD
The Dispute Settlement Board is:
²an independent, third-party arbitration program
for warranty disputes
²available free to owners and lessees of qualifying
Ford Motor Company vehicles
The Dispute Settlement Board may not be available
in all states. Ford Motor Company reserves the right
to change eligibility limitations, modify procedures
and/or to discontinue this service without notice and
without incurring obligations per applicable state
law.
What kinds of cases does the Board review?
Unresolved warranty repair concerns or vehicle
performance as designed concerns on Ford, Mercury
and Lincoln cars and Ford or Mercury light trucks
which are within the terms of any applicable written
new vehicle warranty are eligible for review, except
those involving:
²a non-Ford product
²a non-Ford dealership
Customer assistance
204
complement the style and aerodynamic appearance
of your vehicle. In addition, each accessory is made
from high quality materials and meets or exceeds
Ford's rigid engineering and safety specifications.
Ford accessories are warranted for up to 12 months
or 20,000 km (12,000 miles) on all cars and light
trucks and 12 months with unlimited distance on
medium/heavy duty trucks unless the accessory is
installed on a new vehicle, then the warranty
becomes the balance of the new vehicle's warranty
or the accessories warranty, whichever is greater.
See your dealer for complete warranty information
and availability.
Not all accessories are available for all models.
Vehicle Security
Remote keyless entry
Styled wheel protector locks
Vehicle security systems
Comfort and convenience
Air conditioner
Air filtration systems
Cargo nets
Cargo organizers
Cargo shades
Cargo trays
Dash trim
Engine block heaters
Gear shift knob
Luggage presenter (Continental only)
Manual sliding rear window
Tire step
Customer assistance
210
Travel equipment
Console
Console armrest
Daytime running lights
Factory luggage rack
Factory luggage rack adaptors
Fog lights
Framed luggage covers
Heavy-duty battery
Neutral towing transfer case kit (Explorer 4.0L only)
Off road lights
Pickup box rails
Removable luggage rack
Removable luggage rack adapters
Retractable bed hooks and loops
Running boards
Snow traction cables
Soft luggage cover
Speed control
Towing mirrors
Trailer hitch
Trailer hitch bars and balls
Trailer hitch wiring adaptor
Protection and appearance equipment
Air bag anti-theft locks
Bed mat/bedliner tailgate covers
Bed mats
Bedliners
Car/truck covers
Cargo liners, interior
Customer assistance
211
Accessory delay ........ 54
Air bag supplemental
restraint system ... 88,89
and child
safety seats ............. 90
description .............. 89
disposal .................... 93
driver air bag .......... 91
indicator light .... 11,93
operation ................. 91
passenger air bag ... 91
Air cleaner filter ..... 190
Air conditioning ........ 18
automatic temperature
control system ........ 22
Anti-theft
system ......... 64,70,71,72
arming the system .. 64
disarming a
triggered system ..... 66
warning light ............. 9
Automatic
transaxle .................. 111
driving with ........... 113
fluid,
refill capacities ...... 191
fluid,
specification .......... 194
Battery ..................... 157
acid, treating
emergencies .......... 157
charging system
warning light ........... 10
jumping a disabled
battery ................... 135
maintenance-free .. 157
replacement,
specifications ........ 190
servicing ................ 157
Brakes ...................... 107
anti-lock .......... 107,108anti-lock brake
system (ABS)
warning light ...... 9,108
brake
warning light ........... 10
fluid, checking and
adding .................... 148
fluid,
refill capacities ...... 191
fluid,
specifications.. 193,194
lubricant
specifications.. 193,194
parking .................. 109
shift interlock ........ 111
Break-in period ........... 2
Capacities for
refilling fluids .......... 191
Cargo area shade ...... 59
Cargo cover ............... 59
Cargo net ................... 58
CD changer ............... 41
Cellular telephone
(see your Cellular
Phone Guide) ............ 56
Child safety
restraints ................... 94
child safety belts .... 94
child safety
seats .................... 95,96
Child safety seats.. 95,96
attaching with
tether straps ......... 100
built-in child seat ... 95
in front seat ............ 97
in rear seat ......... 97,99
tether anchorage
hardware ............... 100
Cleaning
your vehicle ............. 183
engine
compartment ......... 185
Index
216
exterior .................. 185
exterior lamps ....... 187
instrument panel .. 188
interior ................... 188
plastic parts .......... 187
safety belts ............ 189
washing .................. 184
waxing ................... 184
wheels .................... 185
wiper blades .......... 187
Clock ..................... 33,41
Console ...................... 56
Controls
power seat ............... 75
Coolant ...... 150,152,153
checking
and adding ............ 151
refill
capacities ........ 153,191
specifications.. 193,194
Customer
Assistance ................ 200
Ford accessories for
your vehicle .......... 209
Ford Extended
Service Plan .......... 201
Getting assistance
outside the U.S.
and Canada ........... 208
Getting roadside
assistance .............. 200
Getting the service
you need ............... 202
Ordering additional
owner's literature... 214
The Dispute
Settlement Board... 204
Defrost
rear window ............ 18
Dipstick
engine oil ............... 145Doors
central unlocking .... 54
door ajar warning ..... 7
Driving under special
conditions
through water ....... 118
Emergencies, roadside
jump-starting ........ 135
Emission
control system ......... 175
Engine ............... 194,195
check engine/service
engine soon light ...... 7
coolant ................... 150
idle speed control.. 157
lubrication
specifications.. 193,194
refill capacities ...... 191
service
points ....... 143,144,145
starting after a
collision ................. 124
Engine
block heater ............ 105
Engine oil ................ 145
checking and
adding ............. 145,147
dipstick .................. 145
filter,
specifications.. 147,190
recommendations... 147
refill
capacities ........ 145,191
specifications ........ 145
147,193,194
Exhaust fumes ........ 105
Floor mats ................. 56
Fluid capacities ....... 191
Fuel .......................... 165
calculating fuel
economy ................ 171
cap ......................... 167
Index
217
capacity ................. 191
choosing
the right fuel ......... 168
comparisons with
EPA fuel economy
estimates ............... 175
detergent in fuel ... 170
filling your vehicle
with fuel .. 165,167,171
filter,
specifications.. 170,190
fuel pump shut-off
switch .................... 124
gauge ....................... 15
improving fuel
economy ................ 171
low fuel
warning light ............. 8
octane
rating ....... 169,194,195
quality .................... 170
running
out of fuel ............. 170
safety information
relating to
automotive fuels ... 165
Fuses ................. 125,126
Gas cap
(see Fuel cap) ......... 167
Gas mileage (see
Fuel economy) ........ 171
Gauges ....................... 12
engine coolant
temperature gauge... 13
fuel gauge ................ 15
odometer ................. 14
speedometer ........... 12
tachometer .............. 13
trip odometer .......... 14
GAWR (Gross Axle
Weight Rating) ........ 116
definition ............... 116driving with a heavy
load ........................ 116
location .................. 116
GVWR (Gross Vehicle
Weight Rating) ........ 116
calculating ............. 116
definition ............... 116
driving with
a heavy load .......... 116
location .................. 116
Hazard flashers ....... 124
Head restraints ......... 74
Headlamps ................. 16
aiming ............. 182,183
autolamp system ..... 17
bulb
specifications ........ 181
daytime
running lights .......... 16
flash to pass ............ 17
high beam ............ 6,16
turning on and off .. 16
warning chime ........ 11
Heating ...................... 18
heating and air
conditioning
system ..................... 18
Hood ........................ 142
Ignition .............. 194,195
positions of the
ignition .................... 45
Infant seats (see
Safety seats) ........ 95,96
Inspection/maintenance
(I/M) testing ............ 176
Instrument panel ........ 6
cleaning ................. 188
lighting up panel
and interior ............. 17
location of
components ............... 6
Index
218
Jump-starting
your vehicle ............. 135
Keyless entry
system ........................ 66
autolock ................... 69
keypad ..................... 66
locking and
unlocking doors ...... 68
programming
entry code ............... 67
Keys
key in ignition
chime ....................... 11
positions of the
ignition .................... 45
Lamps
autolamp system ..... 17
cargo lamps ............. 17
daytime running
light .......................... 16
headlamps ........ 16,178
headlamps,
flash to pass ............ 17
instrument panel,
dimming ................... 17
interior lamps .. 51,181
replacing bulbs ..... 177
178,179,180,181
Lane change indicator
(see Turn signal) ...... 49
Liftgate ...................... 61
remote release ........ 57
Lights, warning and
indicator ...................... 6
air bag ...................... 11
anti-lock
brakes (ABS) ..... 9,108
anti-theft ................... 9
brake ........................ 10
charging system ...... 10
cruise indicator ....... 10
door ajar .................... 7high beam ................. 6
low coolant ................ 9
low fuel ...................... 8
oil pressure ............. 10
safety belt ................. 7
service engine soon .. 7
speed control .......... 49
turn signal
indicator .................... 6
Load limits ............... 116
GAWR .................... 116
GVWR .................... 116
trailer towing ........ 116
Locks
childproof ................ 55
Lubricant
specifications .... 193,194
Lumbar support,
seats ........................... 76
Mirrors ....................... 52
heated ...................... 55
side view mirrors
(power) ................... 54
Moon roof .................. 52
Motorcraft
parts .................. 170,190
Octane rating .......... 169
Odometer ................... 14
Overdrive ................. 112
Panic alarm feature,
remote entry
system ........................ 62
Parking brake .......... 109
Parts (see
Motorcraft parts) .... 190
Power distribution
box (see Fuses) ...... 129
Power door locks ...... 54
Power steering ........ 110
fluid, checking
and adding ............ 153
Index
219
fluid,
refill capacity ........ 191
fluid,
specifications.. 193,194
Radio .......................... 29
Relays ............... 125,132
Remote entry
system ................... 60,62
illuminated entry .... 62
locking/unlocking
doors ........................ 61
opening the trunk ... 61
panic alarm ............. 62
replacement/additional
transmitters ............. 63
replacing
the batteries ............ 63
Roadside
emergencies ......... 70,72
Roof rack ................. 123
Safety belts (see
Safety restraints) ...... 11
78,79,80,81,82,83
Safety Compliance
Certification Label .. 198
Safety defects,
reporting .................. 215
Safety restraints ........ 78
79,80,81,82,83,85
cleaning the safety
belts .................. 88,189
extension
assembly .................. 86
for adults .. 79,80,81,82
for children ........ 93,94
lap belt ............... 83,84
warning light
and chime ........ 7,11,87
Safety seats
for children ........... 95,96
Seat belts (see
Safety restraints) ...... 78Seats .......................... 74
child safety
seats .................... 95,96
cleaning ................. 188
Servicing your
vehicle ...................... 141
Spark plugs,
specifications ........... 190
194,195
Special notice .............. 3
Specification chart,
lubricants .......... 193,194
Speed control ............ 45
Speedometer ............. 12
Starting your
vehicle ........ 102,103,104
jump starting ........ 135
preparing to start
your vehicle ....... 70,72
Steering wheel
tilting ....................... 51
Tachometer ............... 13
Tilt steering wheel .... 51
Tires .... 132,160,161,162
changing ................ 132
checking the
pressure ................. 162
replacing ................ 163
rotating .................. 162
snow tires
and chains ............. 164
tire grades ............. 161
treadwear .............. 161
Towing ..................... 119
trailer towing ........ 119
wrecker .................. 140
Transaxle
automatic
operation ............... 111
fluid,
refill capacities ...... 191
Index
220