1998 PONTIAC FIREBIRD phone

We have quick, easy access to telephone numbers of the
following additional services depending
on your needs:
Hotels
Glass replacement
Tire repair facilities
Rental vehicle or taxis
Airports or train stations
0 Police, fire department or hospitals
In many instances, mechanical failures
are covered
under Pontiac’s comprehensive warranty. However,
when other services
are utilized, our advisors will
explain any payment obligations you might incur.
For prompt and efficient assistance when calling, please
provide the following information to give the advisor:
Location of vehicle
0 Telephone number of your location
Vehicle model, year and color
0 Mileage of vehicle
Vehicle Identification Number (VIN)
Vehicle license plate number Pontiac reserves the right
to limit services or
reimbursement to an owner or driver when in Pontiac’s
judgement the claims become excessive in frequency or
type of occurrence.
While we hope that you never have the occasion to
use
our service, it is added security while traveling for you
and your family. Remember, we’re only a phone call
away. Pontiac Roadside Assistance
-- 1-800-ROADSIDD
or 1-800-762-3743.
Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive
Roadside Assistance program accessible from anywhere
in Canada or the United States. Please refer to the separate brochure provided
by the dealer or call
1-800-268-6800 for emergency services.
8-7

GM Participation in an Alternative
Dispute Resolution Program
This program is available in all 50 states and the District
of Columbia. Canadian owners refer to your Warranty
and Owner Assistance Information booklet for
information on the Canadian Motor Vehicle Arbitration
Plan (CAMVAP). General Motors reserves the right to
change eligibility limitations and/or to discontinue its
participation in this program.
Both Pontiac and your Pontiac dealer are committed to
making sure you are completely satisfied with your new vehicle. Our experience has shown that, if
a situation
arises where you feel your concern has not been
adequately addressed, the Customer Satisfaction
Procedure described earlier in this section is
very successful.
There may be instances where an impartial third party
can assist in arriving at a solution to a disagreement
regarding vehicle repairs
or interpretation of the New
Vehicle Limited Warranty.
To assist in resolving these
disagreements, Pontiac voluntarily participates in
BBB AUTO
LINE.
BBB AUTO LINE is an out-of-court program
administered by the Better Business Bureau system to
settle automotive disputes. This program is available
free of charge to customers who currently own or lease
a
GM vehicle.
If you are not satisfied after following the Customer
Satisfaction Procedure, you may contact the BBB using
the toll-free telephone number, or write them at the
following address:
BBB AUTO LINE Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard Suite
800
Arlington, VA 22203- 1804
Telephone: 1-800-955-5 100
To file a claim, you will be asked to
provide y8 our name
and address, your Vehicle Identification Number
(VIN)
and a statement of the nature of your complaint.
Eligibility is limited by vehicle age and mileage, and
other factors.
8-9

REPORTING SAFETY DEFECTS
TO THE CANADIAN
GOVERNMENT
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition to notifying General Motors of Canada Limited. You may write to:
Transport Canada
Box 8880
Ottawa, Ontario K1G 352
REPORTING SAFETY DEFECTS
TO GENERAL MOTORS
In addition to notifying NHTSA (or Transport Canada)
in a situation like this, we certainly hope you’ll notify
us. Please call us at 1-800-PM-CARES or write:
Pontiac-GMC Customer Assistance Center P.O.
Box 436008
Pontiac, MI 48343-6008
In Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
General Motors
of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Ordering Service and Owner
Publications in Canada
Service manuals, owner’s manuals and other service
literature are available for purchase for all current and
past model General Motors vehicles.
The toll-free telephone number for ordering information
in Canada is 1-800-668-5539.
8-11

Fabric ...................................... 6-54
Glass
....................................... 6-56
Inside
of Your Pontiac ......................... 6-54
Instrument Panel
............................. 6-55
Interior Plastic Components
..................... 6-55
Leather
..................................... 6-55
Outside of Your Pontiac
........................ 6-57
Removable Roof Panel
......................... 6-57
Special Problems
............................. 6-54
Stains
...................................... 6-54
Tires
....................................... 6-59
Vinyl
....................................... 6-55
Wheels
..................................... 6-59
Windshield
and Wiper Blades ................... 6-56
Clock. Setting the
................................ 3-7
Close-Out Panel
................................ 2-59
Clutch. Hydraulic
............................... 6-26
Comfort Controls
................................ 3-2
Compact Disc
............................. 3.11. 3.12
CareofYour
................................. 3-22
Player
................................. 3.11. 3.12
Player Errors
........................... 3.13. 3.15
Trunk Mounted Player
......................... 3-14
CareofYour
................................. 3-22
Compact Spare Tire
............................. 5-40
Alarm/PanicMode
............................. 2-8
Feature Customization
......................... 2- 18
Content Theft-Deterrent System
................... 2- 14
Control of a Vehicle .............................. 4-5
Convertible Top
................................ 2-69 Convex Outside Mirror
.......................... 2-58
Coolant
....................................... 6-27
Bleed Valves
................................. 5-22
Heater. Engine
............................... 2-29
RecoveryTank
............................... 5-19
Cooling
........................................ 3-3
Cooling System
................................ 5-17
Courtesy Lamps
................................ 2-55
Courtesy Transportation
........................... 8-8
Cruise Control
................................. 2-49
Customer Assistance for Text Telephone Users ......... 8-5
Customer Assistance Information ................... 8-1
Customer Satisfaction Procedure .................... 8-3
Damage. Finish
............................... 6-60
Damage. Sheet Metal
............................ 6-59
Daytime Running Lamps ......................... 2-53
DeadBattery ................................... 5-3
Defects. Reporting Safety
........................ 8-10
Defensive Driving
............................... 4-2
Defogger. Rear Window
.......................... 3-5
Defogging
..................................... 3-4
Defrosting
..................................... 3-4
Delayed Illumination
............................ 2-55
Dimensions. Vehicle ............................ 6-70
Dolby@
B Noise Reduction ....................... 3-10
Door Last Door Closed Locking
.................. 2-5. 2-19
Lockout Prevention ....................... 2-6. 2-19
Locks
....................................... 2-4
9-3