adjuster bent ......... A ............ (4) Require repair or
replacement of adjuster.
Torsion bar adjuster
seized ................ A .... ( 4) Require repair or replacement
of adjuster.
Torsion bar adjuster
threads damaged ....... A .... ( 4) Require repair or replacement
of part with damaged threads.
Torsion bar adjuster
threads stripped
(threads missing) ..... A ...... Require replacement of part
with stripped threads.
Vehicle suspension height
not within OEM
specifications ........ B ............ Require adjustment or
replacement.
( 1) - If vehicle is within manufacturer's height
specifications, no service is suggested or required.
( 2) - Some manufacturers require replacement under these
conditions.
( 3) - Check vehicle ride height. If ride height is OK, no
service is suggested or required.
( 4) - Only required if ride height needs to be adjusted.
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STEEL POWER STEERING LINES
CAUTION: When replacing steel power steering lines, be sure to use
a replacement product that meets or exceeds OEM design
specifications.
STEEL POWER STEERING LINE INSPECTION
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Condition Code Procedure
Attaching hardware
bent ................... B ... Require repair or replacement
of bent part.
Attaching hardware
broken ................. A ... Require replacement of broken
part.
Attaching hardware
loose .................. A ... Require repair or replacement
of loose part.
Attaching hardware
missing ................ C .. Require replacement of missing
part.
Attaching hardware
threads damaged ........ A ... Require repair or replacement
of part with damaged threads.
Attaching hardware
threads stripped
(threads missing) ...... A ..... Require replacement of part
with stripped threads.
Blocked ................. A .. Require repair or replacement.
Fitting incorrect
(such as compression
fitting) ............... B ............ Require replacement.
Flare type incorrect .... B ........... Required replacement.
Leaking ................. A ........... Require tightening or
replacement.
Line type incorrect ..... B ............ Require replacement.
piston rod movement. If dents don't restrict movement, no
service is suggested or required. Especially critical on
mono-tube dampers.
(2) - This condition can lead to damage of the piston rod,
which, in turn, causes premature piston rod seal wear.
( 3) - If noise is isolated to damper, suggest replacement.
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STEERING GEARS (EXCEPT RACK AND PINION)
If diagnosis has determined that complete disassembly is
necessary to determine the extent of the system failure, the
suggestion may be made to rebuild or replace the power steering pump.
Repair or replacement of the following components may be required, if
performed as part of a power steering pump overhaul or rebuild service
to meet a minimum rebuild standard.
STEERING GEAR (EXCEPT RACK AND PINION) INSPECTION
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Condition Code Procedure
Attaching hardware
broken ................. A .. Require replacement of broken
part.
Attaching hardware
loose .................. A .. Require repair or replacement
of loose part.
Attaching hardware
missing ................ C ......... Require replacement of
missing part.
Attaching hardware
threads damaged ........ A .. Require repair or replacement
of part with damaged threads.
Attaching hardware
threads stripped
(threads missing) ...... A .... Require replacement of part
with stripped threads.
Binding ................. A ... Require repair or replacement
Flex coupler binding .... A ... Require repair or replacement
of coupler.
Flex coupler loose ...... A ... Require repair or replacement
of coupler.
Flex coupler
missing parts .......... A ... Require repair or replacement
of coupler.
Flex coupler
soft/spongy ............ A . Require replacement of coupler.
Flex coupler torn ....... A . Require replacement of coupler.
Fluid contaminated ...... B ........ ( 1) Require flushing and
refilling of the system.
Gasket leaking .......... A ... Require repair or replacement
of gasket.
Housing leaking ......... A ............ Require replacement.
Hydraulic fittings
leaking ................ A ... Require repair or replacement
of fittings.
Inadequate power assist . A .......... ( 2) Further inspection
required.
See note below.
Lash exceeds
manufacturer's
specifications .......... B .. Require repair or replacement.
Seal leaking ............ A ... Require repair or replacement
of seal and/or mating part.
Splines damaged ......... A ... Require repair or replacement
of splines.
Splines stripped ........ A . Require replacement of splines.
Steering coupler
shield cracked ......... 2 ............ Suggest replacement.
Steering coupler
shield missing ......... C ............ Require replacement.
Threads damaged ......... A ... Require repair or replacement
of part with damaged threads.
Threads stripped
(threads missing) ...... A ..... Require replacement of part
with stripped threads.
U-joint binding ......... A ... Require repair or replacement
of joint.
U-joint loose ........... A ... Require repair or replacement
of joint.
Unequal power assist .... A .. Require repair or replacement.
(1) - Determine and correct source of contamination. OEM
specifications must be followed for fluid type.
( 2) - If steering gear is source of inadequate assist, require
repair or replacement.
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STEERING GEARS - RACK AND PINION
If diagnosis has determined that complete disassembly is
necessary to determine the extent of the system failure, the
suggestion may be made to rebuild or replace the power steering pump.
Repair or replacement of the following components may be required, if
performed as part of a power steering pump overhaul or rebuild service
to meet a minimum rebuild standard.
STEERING GEARS - RACK AND PINION INSPECTION
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Condition Code Procedure
Attaching hardware
broken ................. A ......... Require replacement of
broken part.
Attaching hardware
loose .................. A .. Require repair or replacement
of loose part.
Attaching hardware
missing ................ C ......... Require replacement of
missing part.
Attaching hardware
threads damaged ........ A .. Require repair or replacement
of part with damaged threads.
Attaching hardware
threads stripped
(threads missing) ...... A .... Require replacement of part
with stripped threads.
Balance tube blocked .... A .. Require repair or replacement
of balance tube.
Balance tube missing .... C .. Require replacement of balance
tube.
Balance tube restricted . A ... Require repair or replacement
of balance tube.
Bellows boot
clamp missing .......... C ... Require replacement of clamp.
Bellows boot cracked
if possible. If proper
adjustment cannot be obtained,
require repair or replacement
of worn component.
Wheel bearing race
is loose in the
hub bore ............... A ...... Require replacement of hub
assembly and wheel bearings.
Wheel bearing races
are pitted ............. A .. Require replacement of bearing
assembly.
Wheel bearing races
are worn ............... A .. Require replacement of bearing
assembly.
Wheel bearing rollers
are pitted ............. A .. Require replacement of bearing
assembly.
Wheel bearing rollers
are worn ............... A .. Require replacement of bearing
assembly.
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WHEEL ALIGNMENT
WHEEL ALIGNMENT
Wheel alignment is defined as the measurement, analysis, and
adjustment of steering and suspension angles to conform to OEM
specifications. These angles usually include, but are not limited to:
caster, camber, toe, and thrust angle. Where these angles are not
adjustable and not in specification, component replacement or
correction kits may be required. Errors in set-back and steering axis
inclination (SAI) are often attributable to failed or damaged
components and must be corrected prior to performing an alignment.
Failure to replace or correct suggested parts or service may
prevent a proper alignment.
Before performing an alignment check, inspect and verify the
following:
* Tire pressure and size
* Vehicle loading
* Ride height
* Steering and suspension parts
If the inspection reveals that all the above are within
published specifications, a wheel alignment check and an alignment, if
needed, may be performed.
CAUTION: Under no circumstances should a technician bend or heat
any steering or suspension component, unless specified by
the vehicle manufacturer, for example, Ford forged twin
"I" beam axles. All measurements and specifications must
be noted on the inspection report.
WHEEL ALIGNMENT INSPECTION
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Condition Code Procedure
Dog tracking, shown
to be caused by
faulty alignment ....... 2 ................ Suggest repair.
Lead, shown to
Condition Code Procedure
Air pressure incorrect .. B .................. Require repair
Bead broken ............. A ............ Require replacement.
Bead leaking, caused
by tire ................ A .. Require repair or replacement.
Bead wire/cord exposed .. A ............ Require replacement.
Cord or belt material
exposed ................ A ............ Require replacement.
Cord ply separations .... A ............ Require replacement.
Directional/asymmetrical
tires mounted
incorrectly ............ B ....... Require remounting and/or
repositioning.
Irregular tread wear,
affecting performance .. 2 ........ (1) Suggest replacement.
Load ratings less
than OEM
specifications ......... B ............ Require replacement.
Mixed tread types (all
season, performance, mud
and snow) on same axle . A ............ Require replacement.
Number of punctures
exceeds manufacturer's
limit .................. B ............ Require replacement.
Out of balance .......... B . Require rebalance of tire/wheel
assembly.
Ply separation .......... A ............ Require replacement.
Pull or lead, caused
by tire ................ A .. Require repair or replacement.
Radial and bias or
bias-belted ply tires
on same axle ........... B .. Require repair or replacement.
Radials are on the front
and not on the rear .... B ........... ( 2) Require repair or
replacement.
Run flat damage ......... A ............ Require replacement.
Shoulder cut ............ A ............ Require replacement.
Shoulder puncture ....... A ............ Require replacement.
Shoulder with plug ...... A ............ Require replacement.
Sidewall bulge .......... A ............ Require replacement.
Sidewall cut ............ A ............ Require replacement.
Sidewall indentation .... .. ......... No service required or
suggested.
Sidewall puncture ....... A ............ Require replacement.
Sidewall with plug ...... A ............ Require replacement.
Speed rating
designations
different
on same axle ........... 2 .. Suggest repair or replacement.
Tire and wheel assembly
has excessive run-out .. B ........... ( 3) Require repair or
replacement of appropriate
part.
Tires with more than
1/4" diameter difference
on a four-wheel drive
vehicle ................ B ............ Require replacement.
Tread area puncture larger
in diameter than
manufacturer's
specifications ......... B ............ Require replacement.
Tread missing pieces
(chunking),
exposing cord .......... A ............ Require replacement.
Tread missing pieces
(chunking), not
exposing cord .......... 1 ............ Suggest replacement.
Tread separations A ............ Require replacement.
Tube in tubeless tire 3 .... (4) Suggest removal of tube.
Weather-checking ........ .. ......... No service required or
suggested.
Worn to tread wear
indicators ............. B ............ Require replacement.
( 1) - Determine and correct cause of irregular tire wear.
( 2) - If radials and bias or bias-belted ply tires are on the
same vehicle, the radials must be on the rear axle,
except for high-pressure temporary spares.
( 3) - Excessive is defined as enough to contribute to
performance problems. Match mounting may correct
run-out. If not, require replacement of appropriate
part. Refer to manufacturer's specifications.
( 4) - Most manufacturers do not recommend tubes in tubeless
tires. Inspect tire and wheel assembly to determine
the reason for a tube in tubeless tire. Recommendation
for repair or replacement should be based upon condition
of tires and/or wheel listed in these guidelines.
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VALVE STEMS
VALVE STEM INSPECTION \
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Condition Code Procedure
Bent .................... 1 ........... Suggest replacement.
Broken .................. A ........... Require replacement.
Cut, but not leaking .... 1 ........... Suggest replacement.
Deteriorated
(cracking, dry rot) .... 1 ........... Suggest replacement.
Leaking ................. A . Require repair or replacement.
Missing ................. C ........... Require replacement.
Threads damaged ......... A . Require repair or replacement.
Threads stripped ........ A ........... Require replacement.
Valve cap missing ....... C .... Require replacement of cap.
Weather-checking ........ 1 ........... Suggest replacement.
Won't take air .......... A . Require repair or replacement.
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WHEEL ATTACHMENT HARDWARE
For conditions noted below, also check conditions of wheel
stud holes.
CAUTION: Proper lug nut torque is essential. Follow recommended
torque specifications and tightening sequence. DO NOT
lubricate threads unless specified by the vehicle
manufacturer.
WHEEL ATTACHMENT HARDWARE INSPECTION
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Condition Code Procedure
Bent .................... A ............ Require replacement.
Broken .................. A ........ ( 1) Require replacement.
* SUSPENSION UNIFORM INSPECTION GUIDELINES *
1998 Mitsubishi Montero
GENERAL INFORMATION
Steering, Suspension, Wheel Alignment, Wheels and Tires
Motorist Assurance Program
Standards For Automotive Repair
All Makes and Models
INTRODUCTION TO MOTORIST ASSURANCE PROGRAM (MAP)
CONTENTS
Motorist Assurance Program (MAP)
OVERVIEW
OVERVIEW OF SERVICE REQUIREMENTS & SUGGESTIONS
Steering and Suspension
AIR RIDE SUSPENSION
AIR RIDE SUSPENSION - AIR SHOCKS AND AIR STRUTS
AIR RIDE SUSPENSION - AIR SPRING VALVES
AIR RIDE SUSPENSION - AIR SPRINGS
AIR RIDE SUSPENSION - COMPRESSORS
AIR RIDE SUSPENSION - HEIGHT SENSORS
AIR RIDE SUSPENSION - MODULES
AIR RIDE SUSPENSION - RELAYS (COMPRESSOR)
AIR RIDE SUSPENSION - SWITCHES (ON/OFF)
AIR RIDE SUSPENSION - TORSION SPRINGS (COUNTER BALANCING)
AIR RIDE SUSPENSION - TUBING
AIR RIDE SUSPENSION - WARNING LAMPS
AIR RIDE SUSPENSION - WIRING HARNESSES
BALL JOINTS
BUSHINGS
CENTER LINKS
CONTROL ARM SHAFTS
CONTROL ARMS
DRAG LINKS
ELECTRONIC RIDE CONTROL SHOCKS AND STRUTS
IDLER ARMS
KING PINS
PITMAN ARMS
POWER STEERING HOSES
POWER STEERING (HYDRAULIC) PUMPS
RADIUS ARMS
RELAY RODS
SHOCK ABSORBERS, STRUT CARTRIDGES AND STRUT ASSEMBLIES
SPINDLES
SPRINGS - COIL, LEAF AND TORSION BAR
STEEL POWER STEERING LINES
STEERING ARMS
STEERING DAMPERS
STEERING GEARS (EXCEPT RACK AND PINION)
STEERING GEARS - RACK AND PINION
STEERING KNUCKLES
STRIKE OUT BUMPERS
STRUT RODS
STRUT UPPER BEARING PLATE ASSEMBLIES
SWAY BAR LINKS
SWAY BARS
TIE ROD ENDS (INNER AND OUTER)
TRACK BARS
TRAILING ARMS
WHEEL BEARINGS, RACES AND SEALS
Wheel Alignment
WHEEL ALIGNMENT
Wheels and Tires
TIRES
VALVE STEMS
WHEEL ATTACHMENT HARDWARE
WHEELS (RIMS)
MOTORIST ASSURANCE PROGRAM (MAP)
OVERVIEW
The Motorist Assurance Program is the consumer outreach
effort of the Automotive Maintenance and Repair Association, Inc.
(AMRA). Participation in the Motorist Assurance Program is drawn from
retailers, suppliers, independent repair facilities, vehicle
manufacturers and industry associations.
Our organization's mission is to strengthen the relationship
between the consumer and the auto repair industry. We produce
materials that give motorists the information and encouragement to
take greater responsibility for their vehicles-through proper,
manufacturer-recommended, maintenance. We encourage participating
service and repair shops (including franchisees and dealers) to adopt
1) a Pledge of Assurance to their Customers and 2) the Motorist
Assurance Program Standards of Service. All participating service
providers have agreed to subscribe to this Pledge and to adhere to the
promulgated Standards of Service demonstrating to their customers that
they are serious about customer satisfaction.
These Standards of Service require that an inspection of the
vehicle's (problem) system be made and the results communicated to the\
customer according to industry standards. Given that the industry did
not have such standards, the Motorist Assurance Program successfully
promulgated industry inspection communication standards in 1994-95 for
the following systems: Exhaust, Brakes, ABS, Steering and Suspension,
Engine Maintenance and Performance, HVAC, and Electrical Systems.
Further, revisions to all of these inspection communication standards
are continually re-published. In addition to these, standards for
Drive Train and Transmissions have recently been promulgated.
Participating shops utilize these Uniform Inspection & Communication
Standards as part of the inspection process and for communicating
their findings to their customers.
The Motorist Assurance Program continues to work
cooperatively and proactively with government agencies and consumer
groups toward solutions that both benefit the customer and are
mutually acceptable to both regulators and industry. We maintain the
belief that industry must retain control over how we conduct our
business, and we must be viewed as part of the solution and not part
of the problem. Meetings with state and other government officials
(and their representatives), concerned with auto repair and/or
consumer protection, are conducted. Feedback from these sessions is
brought back to the association, and the program adjusted as needed.
To assure auto repair customers recourse if they were not
satisfied with a repair transaction, the Motorist Assurance Program
offers mediation and arbitration through MAP/BBB-CARE and other non-