1998 Lexus ES300 Owner's Manuals (in English)

KEYS AND DOORS241
REPORTING SAFETY DEFECTS FOR U.S.OWNERS
If you believe that your vehicle has a defect which could cause
a crash or could cause injury or death, you should immediately
inform the National Highway Traffic Safety Administration
(NHTSA) in addition to notifying Toyota Motor Sales, U.S.A.,
Inc. (Toll±free: 1±800±25±LEXUS).
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in a group
of vehicles, it may order a recall and remedy campaign.
However, NHTSA cannot become involved in individual
problems between you, your dealer, or Toyota Motor Sales,
U.S.A., Inc.
To contact NHTSA, you may either call the Auto Safety Hotline
toll±free at 1±800±424±9393 (or 366±0123 in Washington.D.C.
area) or write to: NHTSA, U.S. Department of Transportation,
Washington. D.C. 20590. You can also obtain other information
about motor vehicle safety from the Hotline.